I am a dedicated and friendly customer support specialist with strong communication and problem-solving skills. I have experience handling customer inquiries, resolving complaints, and ensuring a smooth and positive user experience. Iโm patient, organized, and passionate about helping people โ whether through chat, email, or phone. Iโm also quick to learn new tools and adapt to different customer service platforms.
๐ Nationality | ๐ณ๐ฌ Nigeria |
๐ก Residency | ๐ณ๐ฌ Nigeria |
๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@akojaene |
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akojaene |
Skilled in | customer support customer service live chat support email support virtual assistant technical support help desk support crm management zendesk support phone support remote customer service conflict resolution problem solving client communication multitasking fast typing data entry customer satisfaction support ticket handling interpersonal skills |
Fluent in | englishfrench and spanish |
Preferred timezone | Available Monday to Saturday, 8:00 AM โ 9:00 PM (WAT / GMT+1). Flexible with UK and US time zones. |
Preferred annual pay (min) | $18,000/year |
Preferred hourly pay (min) | $2/hour |
Last seen | 3 months ago |
Signed up | 3 months ago |
Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2021 - 2024: Customer support representative @ ABC tech solutions
2023 - 2024: Virtual assistant for a local boutique
2017 - 2021: National diploma in mass communication @ Yaba college of technology