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@0812757055

Remote worker with 9+ years of experience - Last seen ago

I'm a versatile administrative and clientโ€‘support professional with over 3 yearsโ€™ experience working in dynamic, remote and in-person environments. I specialize in calendar and travel coordination, digital tools (MSโ€ฏOffice, Google Workspace, Slack, Zoom, Trello, Asana), and handling confidential client communications. At Goldrush Gaming Group, I managed 100+ communications per shift, cut wait times by 15%, processed R15k+ in payments flawlessly, and maintained 95%+ customer satisfaction. As a freelance virtual assistant, I streamlined workflows, boosting file retrieval by 30%, meeting deadlines 95% of the time, and increasing social engagement by 25% via managed content. My admin work at Rosetta Consultants reduced billing errors by 20% and improved office productivity by 20%. Outside of work, I tutor students in English, Math, and Zulu and volunteer at a childrenโ€™s home, improving student outcomes and boosting engagement.

I'm looking for remote or hybrid roles in administration, client support, or virtual assistance, where I can use my strong organizational skills, digital fluency, and client-focused mindset to help teams run smoothly and clients feel valued.


Skilled in virtual assistant admin customer support office administration calendar management email management travel coordination inbox management time management workflow optimization asana trello click up google workspace microsoft office slack zoom teams zendesk intercom salesforce hubspot quickbooks xero document preparation data entry scheduling pos inventory management social media content management online research reporting confidentiality remote collaboration 
Fluent in englishzuluxhosaafrikaanstswana
Preferred timezone 0,+1,+2,+3
Preferred annual pay (min) $10,000/year
Preferred hourly pay (min) $7/hour
Last seen 25 days ago
Signed up 9 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2025: Client Experience Associate & Remote Reception Specialist @ Goldrush Gaming Group

2017 - 2018: Administrative Assistant @ Rosetta Consultants

2017 - 2017: Virtual Assistant @ Upwork

Education

2025 - 2025: Introduction to Digital Business Skills Certificate @ Hp Life | Hp Foundation

2024 - 2024: Customer Experience (CX) for Business Success @ Hp Life | Hp Foundation

2022 - 2022: Sales Forecasting Certificate @ Hp Life | Hp Foundation

2022 - 2022: Social Media Marketing Certificate @ Hp Life | Hp Foundation

2022 - 2022: Strategic Planning Certificate @ Hp Life | Hp Foundation

2022 - 2022: Basics of Finance Certificate @ Hp Life | Hp Foundation

2022 - 2022: Effective Leadership Certificate @ Hp Life | Hp Foundation

2018 - 2021: Diploma in Financial Accounting @ Damelin

2014 - 2016: High School Diploma @ Kuhle Konke High School

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