I'm a versatile administrative and clientโsupport professional with over 3 yearsโ experience working in dynamic, remote and in-person environments. I specialize in calendar and travel coordination, digital tools (MSโฏOffice, Google Workspace, Slack, Zoom, Trello, Asana), and handling confidential client communications. At Goldrush Gaming Group, I managed 100+ communications per shift, cut wait times by 15%, processed R15k+ in payments flawlessly, and maintained 95%+ customer satisfaction. As a freelance virtual assistant, I streamlined workflows, boosting file retrieval by 30%, meeting deadlines 95% of the time, and increasing social engagement by 25% via managed content. My admin work at Rosetta Consultants reduced billing errors by 20% and improved office productivity by 20%. Outside of work, I tutor students in English, Math, and Zulu and volunteer at a childrenโs home, improving student outcomes and boosting engagement.
I'm looking for remote or hybrid roles in administration, client support, or virtual assistance, where I can use my strong organizational skills, digital fluency, and client-focused mindset to help teams run smoothly and clients feel valued.
๐ Nationality | ๐ฟ๐ฆ South Africa |
๐ก Residency | ๐ฟ๐ฆ South Africa |
๐ Location | ๐ฟ๐ฆ South Africa |
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rok.co/@0812757055 |
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https://www.linkedin.com/in/ayandamsani755 |
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rosettamsani22 |
Skilled in | virtual assistant admin customer support office administration calendar management email management travel coordination inbox management time management workflow optimization asana trello click up google workspace microsoft office slack zoom teams zendesk intercom salesforce hubspot quickbooks xero document preparation data entry scheduling pos inventory management social media content management online research reporting confidentiality remote collaboration |
Fluent in | englishzuluxhosaafrikaanstswana |
Preferred timezone | 0,+1,+2,+3 |
Preferred annual pay (min) | $10,000/year |
Preferred hourly pay (min) | $7/hour |
Last seen | 25 days ago |
Signed up | 9 months ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2025: Client Experience Associate & Remote Reception Specialist @ Goldrush Gaming Group
2017 - 2018: Administrative Assistant @ Rosetta Consultants
2017 - 2017: Virtual Assistant @ Upwork
2025 - 2025: Introduction to Digital Business Skills Certificate @ Hp Life | Hp Foundation
2024 - 2024: Customer Experience (CX) for Business Success @ Hp Life | Hp Foundation
2022 - 2022: Sales Forecasting Certificate @ Hp Life | Hp Foundation
2022 - 2022: Social Media Marketing Certificate @ Hp Life | Hp Foundation
2022 - 2022: Strategic Planning Certificate @ Hp Life | Hp Foundation
2022 - 2022: Basics of Finance Certificate @ Hp Life | Hp Foundation
2022 - 2022: Effective Leadership Certificate @ Hp Life | Hp Foundation
2018 - 2021: Diploma in Financial Accounting @ Damelin
2014 - 2016: High School Diploma @ Kuhle Konke High School