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Envato


๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ’ฐ $60k - $130k

Finance

 

Executive

 

Senior

Stats

Medical

Recruiter

Envato

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๐Ÿ‘€ 3,838 views

โœ… 195 applied (5%)

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Envato is hiring a
Remote Head of Analytics

We value inclusivity and diversity at Envato. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on experience and passion, so if youโ€™re keen to apply and need reasonable adjustments please let us know. We also encourage you to let us know the pronouns you use at any point during the recruitment process.\n\nAbout Envato\nย \nOur focus is on helping people to complete their creative projects, with our author community earning every time that happens.\nย \nEnvato proudly impacts the lives of creatives all over the world, from web developers and graphic designers, to marketers, videographers, photographers and more. Weโ€™ve built a community where anyone can get their creative projects done, and where creators bring their ideas to life and in the process, earn a living doing what they love. It doesnโ€™t get much better than that!\n\nWe are a global and rapidly scaling business. Blending purpose and profit, we're a passionate B Corp, committed to making a positive impact on the communities we engage in. You can read more about our purpose, mission and values on our website.\n\nWeโ€™ve embraced flexibility for a long time - where we can, letโ€™s make work, work for you! Our roles can be based ANYWHERE in Australia or New Zealand, and while we all mostly work from home weโ€™re proud of how we keep our global team connected.\n\nThe Head of Analytics will be responsible for planning and implementing our overall analytics strategy with a strong focus on product and growth analytics. This includes working closely with internal stakeholders to understand business outcomes and drivers and to ensure they are equipped with their information needs to make the best business decisions.ย The Head of Analytics will lead and champion the use of analytics at Envato to drive better business outcomes and performance and to ensure key business decisions are being made using the best data available. \n\nThis role is part of our Elements Senior Leader Team who are crucial in driving our product and growth strategies as well as advising on key business decisions. The Senior Leader team are role models across all departments and teams, showcasing leadership, the Envato values and ensuring our purpose and mission remain front and centre of all decision making.\n\nSome of the great things we offer\n\nโ€ข We provide Macs or HPโ€™s for you to do your best work, as well as a generous tech spend allowance of $1800 (AU) / $2000 (NZ) for an initial tech set-up to suit your needs, and an ongoing allowance\nโ€ข Home office setup contribution - all employees receive a one off payment of $1000 (AU) / $1200 (NZ) to create or uplift your home office working space\nโ€ข Monthly contribution to support work from home costs $50 (AU) / $60 (NZ)\nโ€ข Paid Parental Leave - Envato offers the Primary Carer 20 weeks leave at full pay (with the option to take it as 40 weeks at half pay), and for partner parental leave we offer 3 weeks full pay for eligible team members\nโ€ข In addition to paid parental leave, we also pay superannuation on the paid and unpaid portion of the Primary Carer period for up to 12 months\nโ€ข Employees receive an annual individual allowance to connect with colleagues as you choose $150 (AU) / $160 (NZ)\nโ€ข Profit share - when Envato generates a profit in a given financial year, we share a portion of that profit with staff\nโ€ข An annual individual Learning & Development budget for each employee\nโ€ข Free Envato Elements subscription for side gigs/personal use\nโ€ข Access to our Employee Assistance Program (EAP)\nย \nOur culture\n\nโ€ข Weโ€™re B Corp certified & believe in succeeding sustainably as one global team\nโ€ข We support the flexibility to work from anywhere (and when weโ€™re on the move again, the chance to combine work & travel) by supporting our people to work from almost any location in the world for up to 3 months every year and offering up to 20 days of additional purchased leave\nโ€ข We removed standard hours from our employment contracts to empower our people to work in a way that makes sense to them\nโ€ข We are committed to supporting the physical and mental health and wellbeing of our people. Through our Health & Wellbeing program, Thrive, we offer a range of options and benefits throughout the year\nโ€ข We support working parents through a range of initiatives, including being a proud partner with Grace Papers\nโ€ขย  As part of our values and vision, Envato contributes 2% of profits to charities in each of the three main countries we operate in (Australia, Mexico, and the US)\n\nBy submitting your application you are agreeing to our Privacy Policy. If you would like to understand how we handle personal information before submitting your application, please read through our Privacy Policy. \n\nEnvato is proud to be a 2022 Circle Back Initiative Employer and we commit to respond to every applicant.\n\n#LI-Remote \n\n#Salary and compensation\n $60,000 — $130,000/year\n \n\n#Location\nAustralia & New Zealand
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๐ŸŽˆ verified closed

Defiant


๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ’ฐ $60k - $80k

InfoSec

 

Quality Assurance

 

Linux

Wordpress

Customer Support

Analyst

Security

Python

Leader

Telecommuting

Defiant

defiant.com

๐Ÿ‘€ 16,266 views

โœ… 171 applied (1%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Defiant and want to re-open this job? Use the edit link in the email when you posted the job!
## Description\nDefiant is a dynamic, fast-growing, and profitable company with loyal customers who love our products and services. We are the global leader in WordPress security, protecting over 4 million websites.\n\nWe're seeking a Security Analyst to work on an hourly contract basis from your home office in Australia or New Zealand from approximately 9-5 AEST Monday through Friday, with 100% availability during that time.\n\nThe contract rate for this role is $45 - $50 AUD per hour, depending on experience.\n\n\nCompany Culture\n\nYou'll work with a talented and highly-motivated team that is friendly, fast-moving, self-managing, and highly capable with a sense of humor. Our team's family time is important; we won't typically require long hours when we can avoid it, which is almost always. Our entire team works remotely using Slack for interaction, ยญso you can live practically anywhere you have a good Internet connection. There's no micro-ยญmanagement hereโ€”we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.\n\nAt Defiant, โ€˜trustโ€™ is the attribute we value most highly among our team members. We need to know that you can grab a task, communicate clearly with stakeholders, and see the task to completion with superb attention to detail.\n\nWe use apps like Slack, FogBugz, GitHub, and Google Apps for our workflow.\n\n\nJob Description\n\nWe are looking for Security Analysts to join our Care and Response team. You will assist our customers with support questions related to our product and investigate site intrusions; as well as repair their site and remove all traces of compromise. In addition to this you will also collect evidence from intrusions that will help improve our threat detection. You will need to determine how the intrusion occurred and then collect all IOCโ€™s (indicators of compromise) and share this data with our product team in a structured way.\n\nGeneral requirements:\n\n* You must be highly technical and be comfortable with a wide range of open source tools.\n* Excellent written and verbal communication skills.\n* Ability to interact with customers on a professional level.\n* You must work well in a team as well as being able to work independently without additional guidance.\n* You must be nimble, be able to think outside-the-box and be able to come up with creative solutions to challenging problems and must have a mature approach to problem solving.\n* Attention to detail.\n\n## Requirements\nThe specific skills we require for this position are:\n\n* A solid understanding of regular expressions. You need to be able to write expressions on the fly to match and remove only malicious code (which is often polymorphic) without affecting any legitimate code and to write signatures for our customers.\n* At least 5 years of experience administering multiple Linux Stacks (We don't support Windows).\n* Ability to write and read PHP, regular expressions, cron jobs and JavaScript. Other languages like Python a strong plus.\n* 5+ years with MySQL.\n* At least 2+ years of experience investigating hacked websites analysis of how the intrusion occurred and removing the intrusion vector and restoring the site to a fully functional state.\n* An understanding of all major vulnerability types and the ability to explain them to a customer in terms they can understand.\n* Ability to analyze log files and determine how an intrusion occurred.\n* Must be able to use shell tools like grep, find and any other utility that can assist with investigation and remediation.\n* 3+ years of experience with WordPress required.\n* You must be well versed in information and cyber security and any certifications you already have in penetration testing or forensics are a strong plus.\n\nAll positions require a trial period of approximately 2-3 weeks with a minimum commitment of 10 hours per week. You will be paid for this short-term contract, and it will be used to evaluate whether both parties want to pursue an ongoing working relationship.\n\nAll offers are contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a offer of work with the company.\n\n## Benefits\nFull-time telecommuting with a company that has been 100% remote for over 8 years.\n\n## Diversity at Defiant\n\nWe value diversity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status. \n\nPlease mention the word **EFFUSIVELY** when applying to show you read the job post completely (#RNDQuMjAwLjEzNy42Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $80,000/year\n \n\n#Location\nAustralia or New Zealand
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Greenback Expat Tax Services

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

โ›ฉ Asia
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa
๐Ÿ‡ช๐Ÿ‡บ Europe
๐ŸŒ Worldwide
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ’ฐ $30k - $60k

Sales

 

Customer Support

 

Non Tech

Accountant

Analytics

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Greenback Expat Tax Services

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๐Ÿ‘€ 7,747 views

โœ… 886 applied (11%)

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Greenback Expat Tax Services is hiring a
Remote Customer Support Champion

## The Role and Who Weโ€™re Looking For\n\nGreenback Expat Tax Services is a company that specializes in preparing tax returns for Americans living overseas. We are a highly energetic, positive, resourceful team working virtually across the globe. We believe that executional excellence is key to success. We are currently seeking a talented, passionate, enthusiastic Customer Support Champion to join our team. As a business, our DNA and core are about excellence in customer experience plus weโ€™re in a big period of growth for the business, so we see this role as one of the most integral ones on our team.\n\nThe role has two critical and interrelated, but distinct responsibilities. You need to be passionate, experienced, and talented at both.\n\n**Customer Care:**\n\nWe call this role a โ€œcustomer championโ€ for a reason-your role is to be the customer advocate and champion for our business. Good customer service seeks to understand a customerโ€™s situation and help them resolve that situation at the first point of contact. Great customer service seeks to resolve that customerโ€™s need and translate that need back to the business to ensure that we improve sometimes in tiny ways and avoid any customer having a similar confusion moving forward. Incredible customer service does not just that but seeks to listen to whatโ€™s not being said, read between the lines, and take that back to make the experience better for that customer and every one after that one. We believe our customers deserve incredible customer care. So, if you do too, and you love to help people, canโ€™t stand the idea of anyone ever being confused, or have anything other than a surprisingly delightful experience working with us, weโ€™d love for you to apply.\n\n**Sales:**\n\nIn the same way that we care deeply about customer experience, we also understand that in order to win that business, we need to earn the trust of prospective customers. Thatโ€™s not easy (nor should it be!). We know that when someone starts the process of engaging a tax preparer, they may feel anxious, they may feel frustrated, and they may dread the process. Taxes arenโ€™t at the top of their list, and they need us to make it easy for them, but also make them feel confident that we are in control of their tax needs. The right salesperson doesnโ€™t just answer a question but helps to really explain and articulate what makes Greenback special and why weโ€™re a great fit compared to other alternatives. The right salesperson can speak intelligently about taxes, about how we work, about the strength of our accountant team, and do so in a genuine, non-pushy way. Timeliness, appropriate feedback, good knowledge of the industry as well as our internal process are all critical to the role.\n\nLast but certainly not least weโ€™re looking for someone whoโ€™s a great fit for our company culture. Weโ€™re a small, tight-knit team-all of us working remotely from home offices. Weโ€™re growing fast (check us out on the INC 5000 list-woohoo!). Weโ€™re obsessive about customer experience, believe that planning is the key to success, and like to work hard and make things happen-but also live our lives outside of the (home) office too! Weโ€™re looking for someone who is confident, reliable, an excellent communicator loves working in a fast-paced team, and is able to get things done with minimal supervision (we donโ€™t like looking over your shoulder and donโ€™t think youโ€™d like that either).\n\n## Key Skills Needed\n\n* Excellent communication skills (does that go without saying?). You will mostly be speaking with people via email (80%), with some phone calls (20%). You need to be able to read between the lines and craft messaging that is warm, friendly, professional and really meets the need of the specific demands of that email interaction.\n* The ability to convert warm leads at a high volume by setting proper expectations, providing thoughtful responses, and clearly outlining the next steps.\n* Ability to identify opportunities to add value by monitoring industry changes, trends, and customer needs.\n* Use analytics to manage and measure your success, know where to put additional effort, and prioritize. That means you need to be someone who can manage targets, metrics, and can analyze these metrics, understand what they mean, and make good decisions as a result.\n* Excellence in execution: Attention to detail and ability to keep organized/juggle multiple things at once. Weโ€™re a seasonal business, so there are times when our inboxes are on fire! This is part of the role and being organized, handling stress well, and being able to juggle high-demand situations comes with the territory.\n* We donโ€™t expect you to be an accountant, but you will need to learn and become a subject matter expert on US expat taxes.\n\nBonus: current or former expat, or someone who appreciates or gets excited about the expat life.\n\nTime zone: weโ€™re looking for someone who is in a fixed time zone. Weโ€™re not looking for long-term travelers/people who arenโ€™t in the same time zone most of the year.\n\n## What We Offer\n\n* The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventure.\n* We have an excellent benefits package that includes a 401k plan (with a 6% company match).\n* Medical, vision, and dental coverage as well as a short-term disability!\n* Annual team trip (last year: San Diego, 2019: Playa del Carmen, Mexico).\n \n\nPlease mention the word **COMPACTLY** when applying to show you read the job post completely (#RNDQuMjAwLjEzNy42Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $30,000 — $60,000/year\n \n\n#Location\nRemote in Asia / Hong Kong, South Africa, Europe, or New Zealand
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