Remote worker with 10+ years of experience - Last seen 23 days ago

I’m a Technical Support Engineer and System Administrator with over 9 years of hands-on experience supporting users and infrastructure in fast-paced Managed Services (MSP) environments.

I specialize in Linux and Windows system administration, desktop support, cloud platforms like Azure and Hetzner, and container technologies like Docker and Kubernetes. I’ve supported and automated infrastructure for diverse clients, handled on-prem and cloud servers, implemented robust monitoring using Zabbix and Wazuh, and managed backups using Bacula.

My core strengths include network troubleshooting (DNS, DHCP, VPN), Active Directory & Azure AD management, VoIP systems (Euphoria), and scripting with Bash and Ansible for automation.

I’m passionate about solving complex problems, improving IT operations, and delivering reliable support to end-users and teams.

🔍 Actively looking for roles such as:

Desktop Support Technician

Technical Support Engineer

Help Desk Support

System Administrator

Linux Administrator

📍 Location: Cape Town, South Africa (Open to Remote)
🧰 Tools: Windows Server, Ubuntu/CentOS, Docker, Kubernetes, Ansible, Zabbix, Bacula, Azure AD, Jira, Confluence
🧪 Certifications: Microsoft Azure Fundamentals, Docker, Ansible, CCNA, Linux LPI 101

🛂 Nationality	🇿🇦 South Africa
🏡 Residency	🇿🇦 South Africa
📍 Location	🇿🇦 South Africa
Remote OK	rok.co/@tshoatshoaeric
LinkedIn	https://www.linkedin.com/in/tshoatshoa-eric-qhali-598a42130/
Skilled in	skills linux windows server active directory azure ad docker kubernetes ansible zabbix wazuh elastic stack hetzner cloud vmware esxi networking dns dhcp vpn jira confluence bash
Fluent in	englishsesothoisixhosa
Preferred timezone	+2
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$25/hour
Last seen	23 days ago
Signed up	1 month ago
Badges	👨‍💻 Remote worker 🎖 Early adopter