Remote worker with 11+ years of experience - Last seen 16 days ago

I’m a seasoned Customer Success & Program Management professional with 8+ years of experience in IT service delivery, remote technical support, and ITSM deployments. I specialize in tools like HALOITSM, ManageEngine, SolarWinds, and networking technologies including Cisco, Fortinet, and Juniper.

Throughout my career, I’ve successfully led enterprise projects across banking, telecom, and government sectors—ensuring SLA compliance, customer satisfaction, and smooth deployment of IT solutions. I hold certifications in Cisco Customer Success Management and CCNA.

I'm currently seeking remote roles in:

Customer Success Management

Technical Support (L1/L2)

ITSM Implementation & Support

Program/Project Coordination

I am comfortable working independently or in global teams, and open to full-time or part-time remote work. I bring strong communication, stakeholder management, and problem-solving skills to every engagement. Available to start immediately.

🛂 Nationality	🇵🇰 Pakistan
🏡 Residency	🇵🇰 Pakistan
📍 Location	🇵🇰 Pakistan
Remote OK	rok.co/@tariqhmaani02
LinkedIn	https://www.linkedin.com/in/muhammad-tariq-hameed-b8786263/
Skilled in	customer success customer support technical support program management project coordination itsm haloitsm manageengine solarwinds lan sweeper service desk sla rma incident management change management asset management contract management cisco ccna fortinet juniper firewall vpn networking routing switching patch management quest kace microsoft excel microsoft project microsoft teams remote support reporting ticketing systems stakeholder communication communication skills leadership team coordination it operations remote jobs b2b support
Fluent in	englishurdu
Preferred annual pay (min)	$60,000/year
Preferred hourly pay (min)	$20/hour
Last seen	16 days ago
Signed up	21 days ago
Badges	👨‍💻 Remote worker 🎨 Maker 🎖 Early adopter