Professional Bio โ Tamoghno Sarkar
I am a seasoned sales and operations professional with over 12 years of experience in B2B and B2C sales, customer service, CRM management, and team leadership. With a strong background in the telecom and logistics sectors, I have successfully led field and telesales teams, managed customer retention programs, and optimized billing and collections processes for organizations like Tikona Infranet, ACT Fibernet, and Jio Fiber.
Skilled in tools like Zoho CRM, Siebel, Exact, and Microsoft Excel, I have hands-on experience in handling vendor queries, coordinating with internal service teams, resolving customer complaints, and delivering actionable reports and presentations. My adaptability and detail-oriented approach make me well-suited for remote roles in data entry, virtual assistance, CRM operations, and customer support.
I bring a strong commitment to quality and performance, demonstrated by achievements such as improving team sales by 30%, highest dues collection, and recognition as Best Team Player at Jio Fiber.
I am now seeking virtual opportunities where I can contribute my experience and efficiency to support businesses remotely, particularly in US-based or global roles that value precision, communication, and accountability.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
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rok.co/@tamoghnosorkar |
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Raj |
Skilled in | documentation handling crm zoho siebel jio home delivery excel data entry data analysis v lookup pivot table relationship manager customer collection customer retention cold calling customer plan renewal collection internal communication service manager coordinating vendor evaluate contemporary problems |
Fluent in | englishhindibengali |
Preferred timezone | UTC-5,UTC-6,UTC-7,UTC-8 |
Preferred annual pay (min) | $12,000/year |
Preferred hourly pay (min) | $15/hour |
Last seen | 13 days ago |
Signed up | 13 days ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2024: Account Manager @ Tikona Infinet Limited
2022 - 2023: Team Leader @ ACT Corp
2022 - 2022: Relationship Manager @ BBdaily
2018 - 2022: Assistant Manager @ Relience Jio
2017 - 2018: Tele Sales Executive @ Image Smart Pvt. Ltd.
2015 - 2017: Sales Executive @ Vouge Crafts and Designs Pvt. Ltd.
2010 - 2012: PGDM @ Lal Bahadur Sahastri Management and Technonogy
2006 - 2009: B.B.A(H) @ George College