Remote worker with 8+ years of experience - Last seen 25 days ago

Experienced IT Support Specialist with 7+ years of expertise in remote desktop support, troubleshooting across Windows and macOS environments, user management, and network issue resolution. Proficient in remote tools like RDP, TeamViewer, AnyDesk, VPNs, and service desk platforms including ServiceNow and ConnectWise Manage. Strong communicator with a customer-first mindset and a track record of resolving high-volume technical issues efficiently.
Experienced with diagnosing and resolving technical issues. Utilizes advanced troubleshooting techniques to ensure system reliability and user satisfaction. Knowledge of supporting software and hardware across diverse environments.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@supriyok23
🔗 Website	www.linkedin.com/in/supriyo-kar-1a7534124/
LinkedIn	https://www.linkedin.com/in/supriyo-kar-1a7534124/
Skilled in	desktop support it support technical support remote support helpdesk windows macos windows server active directory office365 outlook skype for business exchange vpn appgate cisco anyconnect anydesk teamviewer rdp remote desktop connectwise servicenow ticketing system sccm vmware virtual machines software installation user management data backup firewall antivirus mcafee symantec malware removal dns dhcp tcp ip lan wan printer support hardware support network support troubleshooting itil itil v4 okta mfa microsoft authenticator system administration root cause analysis customer support communication skills mentoring remote full time shift work ist night shift multilingual bengali hindi english
Fluent in	englishhindibengali
Preferred timezone	0,+1,+2,+3,+8,+9,+10,-8 ,-7,-6,-5,-4,
Preferred annual pay (min)	$8,000/year
Preferred hourly pay (min)	$20/hour
Last seen	25 days ago
Signed up	25 days ago
Badges	👨‍💻 Remote worker 🎖 Early adopter