Remote worker with 8+ years of experience - Last seen 2 years ago

Partnered with internal teams, including HR, Finance, Legal, Sales, Product, Marketing and Engineering, to deliver the
best customer experience to drive growth, increasing customer retention by 36%.
● Used Zendesk support ticketing platform to deliver top-notch email and live chat support to customers, consistently
exceeding performance metrics and ensuring a customer-centric service experience.
● Maintained and developed self-service tools to enhance customer autonomy and streamline service.
● Developed relationships with customer stakeholders and served as their partner in achieving their goal by 36%.

🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@sharon_caesar
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	zendesk salesforce intercom slack notion ms office jira service desk google suite
Fluent in	englishigbofrench
Preferred timezone	(GMT+1), (GMT-4)
Preferred annual pay (min)	$100,000/year
Preferred hourly pay (min)	$5/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	🎖 Early adopter