I am a dedicated professional with a robust background in Learning and Development (L&D), Customer Experience (CX), and Project Management, with several years of experience in remote and cross-functional training environments. My expertise includes designing and implementing impactful training programs, particularly in customer service and Supply Chain Management (SCM). I have a strong ability to identify knowledge gaps, develop strategic training solutions, and lead teams to improve both individual and organizational performance.
In my previous roles, I have been involved in remote team training, instructional design, and cross-functional collaboration to improve service delivery and enhance customer satisfaction. Iโm experienced with tools like Office 365 and Excel, and I thrive in environments where I can lead training initiatives that align with organizational goals.
I am seeking a role where I can leverage my skills in training leadership and development, particularly in remote environments, to support organizational growth and enhance employee engagement.
๐ Nationality | ๐ธ๐ฑ Sierra Leone |
๐ก Residency | ๐ธ๐ฑ Sierra Leone |
๐ Location | ๐ธ๐ฑ Sierra Leone |
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rok.co/@rosiebenjamin |
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https://www.linkedin.com/in/rosie-saccoh-bb6b13258?lipi=urn%3ali%3apage%3ad_flagship3_profile_view_base_contact_details%3bsqffx8y6slmk%2bujkpgjxqg%3d%3d |
Skilled in | learning and dev customer experience training lead instructional design remote work supply chain management office 365 excel cross functional training project management leadership customer service training dev program evaluation cx teams soft skills training |
Fluent in | english |
Preferred timezone | +0, +1, +2, +3, +4 |
Preferred annual pay (min) | $90,000/year |
Preferred hourly pay (min) | $45/hour |
Last seen | 10 months ago |
Signed up | 10 months ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2006 - Now: Learning and Development Partner @ Maersk