An Operations Leader and Certified IT professional with a decade of experience leading high-performing technical support and operations teams. I am a Project Manager with experience in completing process improvement, standardization, and automation projects.
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐จ๐ฆ Canada |
๐ Location | ๐จ๐ฆ Canada |
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rok.co/@nholantgmailcom |
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https://www.linkedin.com/in/nholan-tagumpay/ |
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hwuanghu |
Skilled in | salesforce jira google suite windows os windows server customer service tableau customer support project management automation process improvement coaching mentoring quality assurance networking office365 help desk troubleshooting documentation cross functional |
Fluent in | english |
Preferred timezone | -5,-6,-7,+8,+9,+10 |
Preferred annual pay (min) | $70,000/year |
Preferred hourly pay (min) | $34/hour |
Last seen | 2 years ago |
Signed up | 2 years ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2022: Operations Team Leader @ SkipTheDishes
2019 - 2021: Operations Specialist @ LotLinx
2008 - 2018: Senior Technical Support Engineer @ Emerson Process Management
2006 - 2007: Technical Support Representative @ Alorica
2018 - 2019: Technology Management @ Red River College Polytechnic
2002 - 2005: Bachelor of Computer Science @ AMA University