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@nholantgmailcom

Remote worker with 20+ years of experience - Last seen ago

An Operations Leader and Certified IT professional with a decade of experience leading high-performing technical support and operations teams. I am a Project Manager with experience in completing process improvement, standardization, and automation projects.


Skilled in salesforce jira google suite windows os windows server customer service tableau customer support project management automation process improvement coaching mentoring quality assurance networking office365 help desk troubleshooting documentation cross functional 
Fluent in english
Preferred timezone -5,-6,-7,+8,+9,+10
Preferred annual pay (min) $70,000/year
Preferred hourly pay (min) $34/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2022: Operations Team Leader @ SkipTheDishes

2019 - 2021: Operations Specialist @ LotLinx

2008 - 2018: Senior Technical Support Engineer @ Emerson Process Management

2006 - 2007: Technical Support Representative @ Alorica

Education

2018 - 2019: Technology Management @ Red River College Polytechnic

2002 - 2005: Bachelor of Computer Science @ AMA University

2,119ms