Experienced Customer Support Representative with more than 5 years of emphasis on fraud prevention and analysis in the payments sector, helping payment processing companies identify, learn about and mitigate fraud trends in order to improve their processes. I am looking for a transition to the role of Analyst, combining technical and managerial skills.
๐ Nationality | ๐ง๐ท Brazil |
๐ก Residency | ๐ง๐ท Brazil |
๐ Location | ๐ง๐ท Brazil |
Remote OK | rok.co/@marisasgarcia |
Telegram | - |
GitHub | - |
X | - |
https://www.linkedin.com/in/marisasgarcia | |
Nomad List | - |
marisasgarcia | |
Skilled in | customer support sme fraud analyst fraud prevention strategic planning organizational skills teamwork risk management public speaking problem solving detail oriented salesforce service cloud zendesk trello slack service now office365 excel powerpoint word wordpress confluence avaya citrix powerbi |
Fluent in | portuguesespanishenglish |
Preferred timezone | +2,+3,+4,+5,+6 |
Preferred annual pay (min) | $50,000/year |
Preferred hourly pay (min) | $24/hour |
Last seen | 3 months ago |
Signed up | 3 months ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Track Lead @ HCLTech
2021 - 2022: Implementation Manager @ Wipro Technologies
2018 - 2021: SME/Fraud Support Specialist @ Wipro Technologies
2013 - 2016: Bachelor's Degree in Journalism @ Universidade de Taubatรฉ