Remote worker with 11+ years of experience - Last seen 2 years ago

I am an experienced and passionate Supplier Success and Account Management professional with 8+ years of experience in SaaS, customer service, and cloud-based software services. Additionally, I have 5+ years of experience managing an international, geographically dispersed team remotely; providing visible leadership as part of the management team for the Global Admin Support team staff; and developing and managing teams to work toward company goals. I possess exceptional communication skills and can confidently lead teams, and am customer-oriented in managing communications and issues. I have a track record of successful multi-tasking in a fast-paced environment, meeting deadlines, and fostering an open and dynamic working environment through active coaching and clear, constructive feedback. I am eager to bring my 8+ years of progressive experience to a challenging position and make a lasting impact on the company and customers' success.

🛂 Nationality	🇰🇪 Kenya
🏡 Residency	🇰🇪 Kenya
📍 Location	🇰🇪 Kenya
Remote OK	rok.co/@jessiemwangi
Telegram	n/a
X	jessiemwangi
LinkedIn	https://linkedin.com/in/jessiemwangi
Instagram	jessiemwangi
Skilled in	crm customer experience supplier success relations management customer satisfaction account management project management sustainability strategic direction strategic review supervisory skills leadership skills people management performance management change management relationship management operational management process improvement budget management communication interpersonal skills detail oriented data analytical skills effective team recruiting training troubleshooting decision making problem solving skills risk budgeting resource allocation negotiations influencing skills prioritization organization skills advise clarity guidance interpretation active listening reasoning agile methodology project roadmap planning salesforce service cloud zendesk jira asana bamboohr hubspot quickbooks octopus deploy kofax qlikview looker powerbi tableau advanced microsoft excel microsoft office tools g suite google analytics call center customer service client support email support scheduling
Fluent in	englishswahili
Preferred annual pay (min)	$15,000/year
Preferred hourly pay (min)	$10/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter