Remote worker with 19+ years of experience - Last seen 4 months ago

I’m an experienced IT professional with over a decade of hands-on and leadership experience in technical support, network administration, and client services. I’ve led infrastructure projects for municipalities and SMBs, deployed on-prem and cloud-based systems, and managed VOIP, virtualization, and surveillance solutions. My background includes Tier 1 and Tier 2 technical support at Commvault, where I resolved complex issues, created documentation, and supported internal teams. I’ve also developed training programs, written SOPs, and built strong client relationships while closing high-value contracts. My experience blends technical expertise, team leadership, and a strong focus on delivering responsive, client-centered solutions.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@haiderjariwala
LinkedIn	https://www.linkedin.com/in/haiderjariwala/
Skilled in	it support network administration technical support tier 1 support tier 2 support voip systems cloud deployment managed services client relations disaster recovery team leadership windows server surveillance systems project management technical training sop dev municipal it customer service
Fluent in	englishhindigujratiurdu
Preferred timezone	-5
Preferred annual pay (min)	$75,000/year
Preferred hourly pay (min)	$40/hour
Last seen	4 months ago
Signed up	4 months ago
Badges	👨‍💻 Remote worker 🎖 Early adopter