Remote worker with 10+ years of experience - Last seen 8 months ago

With a rich background in customer success and account management, I am Gonzalo Exequiel Ramírez, a dedicated professional committed to driving client satisfaction and retention. My expertise lies in developing comprehensive customer success strategies that maximize client value and align with business objectives.

I have honed my skills in building high-performing teams that foster a client-centric culture focused on delivering exceptional service. Leveraging customer data analytics, I identify trends and address customer needs efficiently. My proficiency extends to cross-functional collaboration with sales, product, and support teams to ensure seamless customer experiences.

My track record includes managing escalations and resolving complex issues swiftly. I take pride in my ability to build relationships with key stakeholders and C-level executives. Implementing customer success technologies has been instrumental in optimizing workflows and enhancing satisfaction levels.

Recognized for driving revenue growth through retention, upsell, and expansion strategies, I am well-versed in the SaaS industry's dynamics. With 10+ years of experience under my belt, I have made quantifiable impacts at every organization I've been part of.

If you're looking for someone who can transform your customer success strategy while fostering strong client relationships, let's connect!

🛂 Nationality	🇦🇷 Argentina
🏡 Residency	🇦🇷 Argentina
📍 Location	🇦🇷 Argentina
Remote OK	rok.co/@gonzarm
Telegram	gonzarm88
LinkedIn	https://www.linkedin.com/in/gonzaramirez/
Instagram	morfitologos
Skilled in	customer success customer support office365 excel intercom helpscout zendesk hubspot client support client success client relations customer relations customer retention clients retention customer care client care success customer success manager leadership leader customer advocate customer champion customer rock star chat automation email marketing content creator video creator onboarding specialist onboarding client onboarding
Fluent in	spanishenglish
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$19/hour
Last seen	8 months ago
Signed up	8 months ago
Badges	👨‍💻 Remote worker 🎖 Early adopter