Reliable, energetic, and resourceful customer service professional with over ten years of experience handling customer complaints and promoting conflict resolution. Ability to cultivate important client relationships for multiple campaigns across diverse industries. Knowledge of customer service, account management, relationship-building and communication.
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐ต๐ญ Philippines |
๐ Location | ๐ต๐ญ Philippines |
Remote OK | rok.co/@emontemayor |
๐ Website | thinkofnews.com |
Skilled in | customer support support customer service team leader manager customer advisor support manager |
Fluent in | cebuanoenglishtagalog |
Preferred annual pay (min) | $25,000/year |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2015 - 2017: Customer Service Support Manager @ Quest Right-Shoring Pte. Ltd.
2014 - 2015: Team Leader/Supervisor @ Applied Balance Media Inc.
2012 - 2014: Team Leader/Supervisor @ Lancera BPO
2010 - 2011: Customer Care Representative @ Convergys Corporation
2004 - 2009: Customer Service Representative @ Sykes Asia
2003 - 2003: Computer Technician and Web Designing @ Josrika Computer Training Center
1995 - 1999: Bachelor of Science in Business Administration @ Cebu Institute of Technology