Remote worker with 3+ years of experience - Last seen 9 months ago

IT Specialist and Customer Support Professional
I am an experienced IT specialist and support consultant with expertise in hardware, software, networking, and remote troubleshooting. I have a background in providing high-quality technical assistance and managing IT infrastructures, ensuring smooth operations for users and businesses alike. My skills include system deployment, troubleshooting software and hardware issues, and supporting end-users through remote platforms.

I am also proficient in tools like Libki for library system management and have hands-on experience working with streaming and broadcasting systems. My knowledge extends to configuring, managing, and providing live technical support for media and livestream setups.

In addition to my technical expertise, I bring strong communication skills, which help me provide exceptional customer support, ensuring timely and efficient resolution of technical issues. With a passion for learning and adapting to new technologies, I am committed to delivering top-notch IT solutions and support in every project.

🛂 Nationality	🇬🇭 Ghana
🏡 Residency	🇬🇭 Ghana
📍 Location	🇬🇭 Ghana
Remote OK	rok.co/@daniel_a_pappoe
LinkedIn	https://www.linkedin.com/in/daniel-allotey-pappoe-3441801b6
Skilled in	it support customer support troubleshooting networking hardware software system deployment remote troubleshooting live streaming broadcasting livestream support libki system management helpdesk office 365 excel windows macos linux html css js front end backend ui ux cloud computing server management technical support network administration virtualization hardware diagnostics av setup obs camtasia live events tech support specialist it infrastructure
Fluent in	english
Preferred timezone	+2
Preferred annual pay (min)	$52,000/year
Preferred hourly pay (min)	$25/hour
Last seen	9 months ago
Signed up	9 months ago
Badges	👨‍💻 Remote worker 🎖 Early adopter