At Duotalk, we drove improvements in the client onboarding process, reflecting our commitment to excellence in service and operational efficiency. Our team, with my collaboration, implemented enhancements that significantly reduced the onboarding and activation cycle, highlighting my skills in customer relationship management (CRM) and resolving complex problems.
In my previous role at Jivo, I strengthened communication with clients by providing multilingual support, enhancing our relationships with them. I see each new experience as an opportunity to broaden my professional contributions and make a positive impact on the client experience, always with a focus on continuous learning and overcoming challenges.
๐ Nationality | ๐ง๐ท Brazil |
๐ก Residency | ๐ง๐ท Brazil |
๐ Location | ๐ง๐ท Brazil |
![]() |
rok.co/@anacondessa001 |
|
apcondessa |
|
https://www.linkedin.com/in/anapaulacondessa/?locale=en_us |
|
apcondessa |
Skilled in | customer support marketing excel office365communication negotiation relationship management |
Fluent in | englishspanishportuguese |
Preferred annual pay (min) | $14,000/year |
Preferred hourly pay (min) | $25/hour |
Last seen | 18 days ago |
Signed up | 19 days ago |
Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2023: Client Support and Onboarding @ Duotalk
2021 - 2022: Customer Sucess Manager @ Jivo
2020 - 2021: CRM Analyst @ VMI Security
2020 - 2020: Mais Tempo
2020 - 2020: DevPrev Mega Hack Women
2019 - 2019: CHEF FIT
2010 - 2010: Rede 100% Wimax - Redes de Computadores UNATEC 2010
2016 - 2017: Business Administration @ Fundaรงรฃo Getรบlio Vargas
2009 - 2011: Net Management @ UNA
2008 - 2007: Communication - Journalism @ Universidade Fumec