I'm a passionate mountaineer and a professional archaeologist with a deep love for exploring the peaks of almost
every mountain in my homeland. My adventures have taken me beyond Bosnia to the heights of Italy, Montenegro,
Croatia, Slovenia, Slovakia, Poland, Greece, and France. Mountaineering has taught me valuable life lessons -
perseverance in achieving goals, the importance of teamwork, survival in difficult conditions, courage, and
constantly pushing the limits.
In my role as a Customer Tech Solutions Advisor, I apply these skills daily. My ability to solve complex problems,
work effectively under pressure and collaborate with diverse teams reflects the problem-solving mindset Iโve
developed through mountaineering. These experiences shape the way I approach challenges in my work and
everyday life, helping me find practical solutions and constantly learn and grow.
๐ Nationality | ๐ง๐ฆ Bosnia |
๐ก Residency | ๐ง๐ฆ Bosnia |
๐ Location | ๐ง๐ฆ Bosnia |
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rok.co/@alma98 |
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https://www.linkedin.com/in/alma-haliloviฤ-7ab93822a |
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alma.halilovic |
Skilled in | customer support tech support troubleshooting remote support ticketing systems crm windows mac remote desktop teamviewer anydesk zendesk salesforce freshdesk communication problem solving multitasking hardware software customer service english market research data analysis microsoft office google workspace time management adaptability |
Fluent in | englishbosnian |
Preferred timezone | 0,+1,+2, +3 |
Preferred annual pay (min) | $20,000/year |
Preferred hourly pay (min) | $10/hour |
Last seen | 17 days ago |
Signed up | 17 days ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Customer Tech Solutions Advisor @ Teleperformance
2020 - 2021: Market Analyst @ Custom Concept
2019 - 2025: MA of Archaeology @ Faculty of Philosophy
2016 - 2019: BA of Archaeology @ Faculty of Philosophy