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@allen_bartley

Remote worker with 15+ years of experience - Last seen ago

Certified IT professional (A+, Network+, ITIL, AWS, ISC2) with 12+ years of experience in technical support and customer service. Expert in diagnosing and resolving hardware, software, and network issues for both end-users and enterprise clients. Seeking a full-time remote position as an IT Support Specialist or Analyst where I can apply my extensive troubleshooting skills.


Skilled in it support technical support customer support help desk service desk troubleshooting remote support windows microsoft 365 office 365 networking lan wan tcp ip dhcp dns vpn itil hardware support pc repair ticketing system cybersecurity aws 
Fluent in english
Preferred timezone -4, -5
Preferred annual pay (min) $55,000/year
Preferred hourly pay (min) $26/hour
Last seen 1 month ago
Signed up 1 month ago
Badges ๐ŸŽ– Early adopter

Employment

2023 - 2024: Junior Associate (Level 1 Enterprise IT Support Technician) @ Coforge

2011 - 2023: Technical Support Specialist โ€“ Tier 1 @ Ibex Global

Education

2023 - Now: Bachelor of Science, Information Technology @ Western Governors University

2000 - 2004: Associate in Applied Science, Information Technology @ Southern West Virginia Community and Technical College

2,390ms