aleexcif

Remote worker with 11+ years of experience - Last seen 2 years ago

With over eight years in the customer experience industry I’ve gained great skills in fields such as customer success management, project management, customer service & technical support, business resolutions and client retention strategies, along management roles leading teams on inbound, live chat and email channels. All by maintaining Service Level and KPI agreements on target with clients in the Health, Media, Finance, Retail, SaaS, IT and Telecommunication sectors.

I've also delivered creative solutions across marketing campaigns, social media, business stationery, product branding, and packaging with over 5 years of constant learning and development of my creative skills.

I love to work with businesses and individuals who are looking to establish or expand their businesses.

🛂 Nationality	🇬🇹 Guatemala
🏡 Residency	🇬🇹 Guatemala
📍 Location	🇬🇹 Guatemala
Remote OK	rok.co/@aleexcif
🔗 Website	www.alexandercifuentes.com
GitHub	aleexcif
X	aleexcif
LinkedIn	https://www.linkedin.com/in/aleexcif
Instagram	aleexcif
Skilled in	customer service customer success technical support html css js gainsight salesforce adobe creative cloud photoshop photography videography illustrator indesign premiere lightroom excel word data analysis data visualization computer science python google apps microsoft office
Fluent in	englishspanish
Preferred timezone	-6, -5, -4, -3, -7, -8, -9
Preferred annual pay (min)	$42,000/year
Preferred hourly pay (min)	$22/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter