Remote worker with 9+ years of experience - Last seen 2 months ago

Senior Quality Evaluator with experience in quality assurance, process improvement, and team leadership. I have overseen teams, audited communication channels, and led process improvement projects at Concentrix, where I also provide performance insights and conducts root cause analyses. With prior roles at Atos in service improvement and IT support, I'm skilled in analyzing performance and resolving complex issues. Currently upskilling in data analytics, I'm passionate about leveraging data to drive decision-making and is proficient in tools like Power BI, Excel, and Google environments.

🛂 Nationality	🇲🇾 Malaysia
🏡 Residency	🇲🇾 Malaysia
📍 Location	🇲🇾 Malaysia
Remote OK	rok.co/@adeepnair
Telegram	@Adeep_Nair
X	adeepnair
LinkedIn	https://www.linkedin.com/in/muhammad-adeep-nair-muhamad-naim-nair-80a574128/
Instagram	adeep nair
Skilled in	quality assurance quality control process improvement team leadership team management performance monitoring performance auditing root cause analysis stakeholder communication data analysis reporting project management coaching training csat analysis cross functional collaboration service improvement quality improvement kpi metrics tracking compliance adherence standards adherence tools power bi excel google workspace
Fluent in	englishmalay
Preferred timezone	+8
Preferred annual pay (min)	$30,000/year
Last seen	2 months ago
Signed up	2 months ago
Badges	🎖 Early adopter