DoorDash USA is hiring a Remote Senior Director Global Customer Support & Integrity
About the Team\n\nThe Global Customer Support and Integrity Operations teamโs primary focus is to retain customers and create the best possible experience for them. The team brings a people-first mindset paired with strategy and operations to achieve their goals. They move quickly, leverage first principles thinking, and focus on problem solving. The in-house team is mostly based between Mexico City and Tempe, AZ, and the broader organization includes the global BPO network.\nAbout the Role\n\nThe Senior Director of Global Support and Integrity Operations will report into the VP, Customer Experience and Integrity. This role will be remote with the expectation to travel domestically and internationally as needed to visit teams and service centers. \nYouโre excited about this opportunity because you willโฆ\n\n\n* Set the strategy and goals for the companyโs customer service organization to deliver the best possible experience for their merchants, dashers, and consumers\n\n* Evaluate the existing organizational structure and talent, implement the appropriate metrics and goals for the team, and create an incentive framework for the team to achieve scaled output\n\n* Build close relationships with the product and engineering teams to leverage automation and technology to increase operational efficiency\n\n* Improve the customer satisfaction score for support interaction and automation, optimize workforce planning and staffing, decrease the cost of customer and integrity operations\n\n* Ensure that the team provides the highest quality of service for the processes and workflows on the fraud side of the business\n\n\n\nWeโre excited about you because โฆ\n\n\n* You have built, developed, and managed high-performing and diverse workforces at scale, including non-exempt employees\n\n* You have a bias for action and are a strong problem solver, strategist, and operator\n\n* You are comfortable in high-growth and dynamic environments and have experienced intense scaling and significant business transformation\n\n* You are customer-obsessed and focused on creating a winning outcome for dashers, merchants, customers, and the business \n\n* You leverage first principles thinking to innovate and improve your organization\n\n* You are detail-oriented and have the ability to dive into the weeds as necessary to excel at managing highly cross-functional and complex projects\n\n* You are an expert relationship builder and have partnered closely with highly technical teams to improve customer operations and experience \n\n* You are data-driven and understand how to implement the appropriate metrics and incentives to motivate and improve the output of your team\n\n\n\nCompensation\n\nThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.\n\nActual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.\n\nDoorDash cares about you and your overall well-being, and thatโs why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.\n\nIn addition to base salary, the compensation package for this role also includes opportunities for equity grants.\n\n\nWe expect this position to be filled by 7/29/24 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Recruiter, Travel and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nTempe, Arizona, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ramp is hiring a Remote Senior Analyst Front end Web
๐๐ผ What you will be doing\n\nWe are a well-established Data Team within the organization, having evolved from our initial focus on data integration, sustainable descriptive analytics, and A/B testing to now encompass predictive and prescriptive analytics fully. In your role as Senior Analyst, you will collaborate closely with the Product, Design, and Engineering Teams to inform high-impact decisions regarding future product development with data. Your work will span across various product areas such as End-User, Partners, Business Operations (including Anti Money Laundering (KYC, KYT, and Name Screening), Fraud prevention rule sets, and Treasury), and influence Rampโs business KPIs directly.\n\n \n๐งฉWhat you will be working on\n\n\n* Utilize web analytics tools such as Amplitude to collect, analyze, and interpret website and user behavior data.\n\n* Create and maintain performance dashboards to provide actionable insights and key performance indicators (KPIs) to track product performance.\n\n* Partnering with product managers on designing experiments for hypothesis testing, supporting in idea generation and refinement.\n\n* Developing and automating reporting for key performance indicators across various Rampโs products and services, addressing business priorities.\n\n* Conducting thorough data analysis to generate actionable insights, and making recommendations for product improvement, development, and launch strategies.\n\n* Analysing transactional data (crypto transactions), KYC, and AML data; utilizing event-based analytics with tools like Amplitude; and leveraging data from customer support, feedback apps, and more.\n\n* Developing and maintaining modular data infrastructure, with a focus on dbt (data build tool), BigQuery, and visualisation (experience with any BI tool is a must, at the moment we are using Tableau).\n\n* Owning a descriptive analytics platform for internal reporting and responding to investors, support, operational, financial, legal, and regulatory requests.\n\n* Advocating for data best practices in collaboration with data engineers.\n\n* Identifying and creatively solving key business challenges through data analytics, in partnership with key stakeholders.\n\n* Communicating findings and insights to stakeholders effectively.\n\n* Contributing to data quality & security best practices\n\n\n\n\n \nโ๏ธOur tech stack:\n\n\n* Amplitude (or other Web Analytics tool)\n\n* Google Cloud Platform, BigQuery, dbt (Data Build Tool)\n\n* Tableau (or similar BI tools like PowerBI, Looker)\n\n* Github\n\n* Other tools we are using: Figma, Figjam, VS Code\n\n\n\n\n \n๐คWhat you will bring:\n\n\n* At least 5 years of experience in an analytical role, ideally within Web/Product/E-commerce Analytics, with a strong business acumen and client-focused approach.\n\n* Proficiency in web analytics tools such as GA4 and Amplitude, knowledge of both analytics and implementation key concepts.\n\n* Experience in creating the tracking specifications and planning the tagging coverage of new features - the ability to connect business needs with technical possibilities.\n\n* Experience in planning, monitoring, and evaluating A/B tests.\n\n* High proficiency in SQL and data visualisation tools like Tableau, PowerBI, or Looker.\n\n* Expertise in data visualisation and data modeling; forecasting, and machine learning algorithms is a plus.\n\n* Excellent problem-solving skills and ability to think critically to identify patterns, trends, and insights from complex datasets,\n\n* Demonstrated leadership abilities, including task delegation and managing workloads.\n\n* Excellent communication skills, capable of presenting complex data sets and insights to both technical and non-technical audiences.\n\n* A growth mindset, positive attitude, and the ability to work under pressure and tight deadlines.\n\n* Proven ability to act as a Trusted Advisor within Product and Functional Teams, with a strong focus on proactive problem-solving and continuous improvement.\n\n* Experience in discovering new data sources, developing new data models, and making recommendations to stakeholders.\n\n* An advocate for change and new methodologies that enhance team productivity.\n\n* Commitment to personal development and staying up to date with emerging trends and technologies in the field.\n\n* Being friendly and professional; excited by the possibilities of working on the intersection of FinTech and blockchain (no blockchain experience required).\n\n\n\n\n\n\n \n๐ชWhatโs in it for you?\n๐ธ Competitive salary\n\n\n* Equity package: share in our success\n\n* Zero-fee crypto purchases via on-ramp!\n\n\n\n\n \n๐ฉบ Health & wellbeing\n\n\n* 26+ days paid time-off\n\n* Health & Sports benefits for you and your loved ones\n\n* Dedicated time off for yearly health check-ups\n\n\n\n\n \n๐ง Development & Growth\n\n\n* Self-development and conference budget\n\n* Language lessons\n\n* Internal workshops and activities supporting growth and mental health\n\n\n\n\n \n๐ข Great working environment and socials\n\n\n* Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team\n\n* Remote working with visits in our offices\n\n* The best laptops and kit to work on\n\n* Internal Tech meetups on-site & online\n\n* Team socials funded by us\n\n\n\n\n \n๐คOur interview process\n\n* Discovery phone interview with a recruiter (30 minutes).\n\n* Technical and Lifestyle interview with our Lead Analyst and another person from the Data team (60 minutes).\n\n* Interview with a domain specialist and Head of Data (30 minutes).\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Recruiter, Testing, Cloud and Senior jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWrocลaw, Lower Silesian Voivodeship, Poland
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMindbloom ๐ง \nWeโre on a mission to transform lives to transform the world. \n\n\nThe first and largest national provider of psychedelic therapy, weโve been working to make psychedelic medicine the #1 solution for mental health and wellness since founding in 2018.\n\n\nโข 250,000+ treatments provided per year \nโข In 38 states reaching 86% of Americans\nโข Best-in-class peer-reviewed and published client outcomes (89% improvement rate)\n\n\nToday, we offer a comprehensive at-home ketamine therapy product thatโs remarkable in quality, disruptive in affordability, and delightful in convenience. \n\n\nTomorrow, Mindbloom will offer the next generation of FDA-approved psychedelic medicines, including MDMA and psilocybin.\n\n\nDo The Best Work Of Your Life โจ\nThe team you build is the company you build.\n\n\nโข Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 category leaders with hundreds of millions raised)\nโข Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapy\nโข Our seasoned leadership team comes from household-name startups\n\n\nWeโre backed by Tier 1 investors including Kleiner Perkins, 8VC, and Founders Fund. Weโre the market leader, weโre growing fast, and weโre playing pro ball.\n\n\nBuild In A Conscious Company Culture ๐ง๐ฝโโ๏ธ๐งโโ\nWe donโt just transform our clientsโ lives โ we transform our Bloomineersโ lives too, through a culture of freedom and responsibility. \nโข Remote-first from founding\nโข Asynchronous-oriented\nโข Writing-based\n\n\nMindbloom won the Tony Hsieh Award for our innovative culture and was named one of LinkedInโs Top 50 Startups. \n\n\nOur core values:\nโข Practice Intellectual Honesty\nโข Make Exceptional Decisions\nโข Cultivate Wholeness\nโข Focus\n\n\nIf youโre passionate about psychedelic therapies and fired up about doing the best work of your life while serving others, then letโs transform some lives together. ๐\n\n\nRole ๐จ\nAt Mindbloom, you will have a massive impact crafting the future of mental health and wellbeing alongside colleagues who are trailblazers and pioneers. As the Client Support Lead, you will transform lives by creating a reliably seamless and caring end-to-end client experience.\nโข Empower your team to effectively troubleshoot and resolve issues for our clients and experiment with ways to improve the customer experience\nโข Create a prioritized roadmap for removing top client issues\nโข Drastically improve response time of overall tickets and leverage AI and workflow improvements to reduce AHT\nโข Promote a client-obsessed company culture\nโข Work cross-functionally with Engineering, Product, Operations, Sales, Marketing teams to prioritize and implement CX initiatives\nโข Constantly seek to improve customer satisfaction at all touch-points in the customer journey\n\n\nSound Like You? ๐ง\nโข Experience: You're an expert in managing customer support teams and intimately understand each aspect of the customer experience\nโข Customer Service Savant: Masterfully navigates complex and sensitive issues with principled and empathetic solutions; Writes A+ client copy and provides 7-star service for VIPs\nโข Machine-builder: Designs solutions from first principles, builds automated/repeatable and scalable solutions; holds team accountable to high performance standards\nโข Mission-Obsessed: You have a personal connection to our mission\nโข Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility\nโข Practices Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego\nโข Makes Exceptional Decisions: You use the case-appropriate level of rigor, data, and speed and champion the client\nโข Cultivates Wholeness: You bring your authentic self and practice positivity\nโข Focus: You practice deep work, say no often, and do less, better\n\n\nInterview Process โ\nโข Recruiter Phone Screen \nโข People Lead Interview \nโข Technical Interview\nโข Career Story Interview \nโข Team Focused Interviews \nโข Reference Calls \n\n\nBenefits ๐ค\nโข Insurance: Medical, dental, and vision insurance for you and dependents \nโข Time Off: Unlimited vacation and sick days \nโข Wellbeing: Steeply discounted Mindbloom for you and family \nโข Culture: Annual company retreat and department offsites\nโข Work From Home: You get whatever you need to excel \nโข Retirement: Employer sponsored 401k plan \nโข Family: Parental leave \n\n\n\n\nGiven Mindbloomโs funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Mindbloom has minimal hierarchy and titles, but the scope of role and compensation will be reflective of your level. The estimated annual salary range for this role is $70,000 - $150,000 USD. The actual base salary may differ based on your current level of job-related skills and experience, and on market data changes. Total compensation for this role may vary depending on equity, sales incentives (for sales roles), and benefits elected.\n\n\nWe are focused on building a diverse and inclusive workforce. If youโre excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.\n\n\nMindbloom is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. \n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Sales jobs that are similar:\n\n
$60,000 — $107,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
๐๐ผ What you will be doing\n\nWe are a well-established Data Team within the organization, having evolved from our initial focus on data integration, sustainable descriptive analytics, and A/B testing to now encompass predictive and prescriptive analytics fully. In your role as Senior Analyst, you will collaborate closely with the Product, Design, and Engineering Teams to inform high-impact decisions regarding future product development with data. Your work will span across various product areas such as End-User, Partners, Business Operations (including Anti Money Laundering (KYC, KYT, Name Screening), Fraud prevention rule sets, Treasury), and influence Rampโs business KPIs directly.\n\n \n๐งฉWhat you will be working on\n\n\n* Analysing transactional data (crypto transactions), KYC, and AML data; utilising event-based analytics with tools like Amplitude; and leveraging data from customer support, feedback apps, and more.\n\n* Developing and maintaining modular data infrastructure, with a focus on dbt (data build tool), BigQuery, and visualisation (experience with any BI tool is a must, at the moment we are using Tableau).\n\n* Conducting thorough data analysis to generate actionable insights, making recommendations for product improvement, development, and launch strategies.\n\n* Owning a descriptive analytics platform for internal reporting and responding to investors, support, operational, financial, legal, and regulatory requests.\n\n* Developing and automating reporting for key performance indicators across various Rampโs products and services, addressing business priorities.\n\n* Partnering with product managers on designing experiments for hypothesis testing, supporting in idea generation and refinement.\n\n* Advocating for data best practices in collaboration with data engineers.\n\n* Identifying and creatively solving key business challenges through data analytics, in partnership with key stakeholders.\n\n* Communicating findings and insights to stakeholders effectively.\n\n* Contributing to data quality & security best practices.\n\n\n\n\n \nโ๏ธOur tech stack:\n\n\n* Google Cloud Platform, BigQuery, dbt (Data Build Tool)\n\n* Amplitude\n\n* Tableau (or similar BI tools like PowerBI, Looker)\n\n* Github\n\n* Other tools we are using: Figma, Figjam, VS Code\n\n\n\n\n \n๐คWhat you will bring:\n\n\n* At least 3 years of experience in an analytical role with a strong business acumen and client-focused approach.\n\n* Expertise in data visualisation and data modelling; forecasting, and machine learning algorithms is a plus.\n\n* High proficiency in SQL and data visualisation tools like Tableau, PowerBI, or Looker.\n\n* Demonstrated leadership abilities, including task delegation and managing workloads.\n\n* Excellent communication skills, capable of presenting complex data sets and insights to both technical and non-technical audiences.\n\n* A growth mindset, positive attitude, and the ability to work under pressure and tight deadlines.\n\n* Proven ability to act as a Trusted Advisor within Product and Functional Teams, with a strong focus on proactive problem-solving and continuous improvement.\n\n* Experience in discovering new data sources, developing new data models, and making recommendations to stakeholders.\n\n* An advocate for change and new methodologies that enhance team productivity.\n\n* Commitment to personal development and staying up to date with emerging trends and technologies in the field.\n\n* Being friendly and professional; excited by the possibilities of working on the intersection of FinTech and blockchain (no blockchain experience required)\n\n\n\n\n \n๐ชWhatโs in it for you?\n๐ธ Competitive salary\n\n\n* Equity package: share in our success\n\n* Zero-fee crypto purchases via on-ramp!\n\n\n\n\n \n๐ฉบ Health & wellbeing\n\n\n* 26+ days paid time-off\n\n* Health & Sports benefits for you and your loved ones\n\n* Dedicated time off for yearly health check-ups\n\n\n\n\n \n๐ง Development & Growth\n\n\n* Self-development and conference budget\n\n* Language lessons\n\n* Internal workshops and activities supporting growth and mental health\n\n\n\n\n \n๐ข Great working environment and socials\n\n\n* Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team\n\n* Remote working with visits in our offices\n\n* The best laptops and kit to work on\n\n* Internal Tech meetups on-site & online\n\n* Team socials funded by us\n\n\n\n\n \n๐คOur interview process\n\n* Discovery phone interview with a recruiter (30 minutes).\n\n* Technical and Lifestyle interview with our Lead Analyst and another person from the Data team (60 minutes).\n\n* Interview with a domain specialist and Head of Data (30 minutes).\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Testing, Cloud and Senior jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWrocลaw, Lower Silesian Voivodeship, Poland
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PagerDuty is hiring a Remote Strategic Account Executive
Overview of the Role\n\nPagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.\n\nIn this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). \n\nAs a customer-centric organisation, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable. \n\nThis isn't just a jobโit's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!\n\nKey Responsibilities:\n\nValue Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasising the impact and solutions that address the customer's specific needs or challenges\n\n\n* Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership \n\n* Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends\n\n* Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives\n\n\n\n\nSales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers\n\n\n* Negotiate positive business outcomes with existing customers for PagerDuty\n\n* Managing and closing complex, multi-product sales cycles in the Global 2000 segment \n\n* Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives\n\n* Strong presentation skills verbally and visually by customising content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests. \n\n* Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision. \n\n\n\n\nSales Execution- Ensuring that oneโs own and otherโs work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives\n\n\n* Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy\n\n* Utilize historical data and market trends to provide accurate forecasts to management\n\n* Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment\n\n* Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty \n\n* Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)\n\n* Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.\n\n\n\nBasic Qualifications\n\n\n* 12+ years field sales experience, preferably in software sales / SaaS sales\n\n* 6+ years of experience expanded into new areas of existing accounts \n\n* Strategic Account Management experience with Fortune 500 companies \n\n* Experience selling to C-level executives\n\n* Sold in a multi-product selling environment before\n\n* Travel expectations around 30%\n\n\n\n\nPreferred Qualifications\n\n\n* Effective time management, complex deal management, account planning, and analytical skills\n\n* Consistent track record of exceeding sales targets\n\n* Self-sufficient with the ability to work independently and collaboratively\n\n* Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)\n\n\n\n\nThe base salary range for this position is 160,000 - 170,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.\n\nOur base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.\n\nYour recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Sales jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Pagoda is hiring a Remote Senior JavaScript Sandbox Rendering Engineer
\nAbout The Role\n\nThe Gateway Technology team is looking for an experienced Javascript Engineer to join our BOS Web Engine teamโs effort to build an experimental runtime/rendering layer aimed at replacing the Discovery Virtual Machine with a full-featured React (or Preact) environment, enabling access to the greater web ecosystem including NPM dependencies. \n\nWe are looking for a productive, pragmatic, empathetic collaborator to join the team. Someone who is excited by challenging technical problems, has proficiency in low-level browser APIs, and familiarity with framework rendering pipelines (i.e. React or Preact).\n\nWhat You'll Be Doing\n\nThis position requires working on open source projects within a team of full stack and front-end engineers, communicating very closely with internal engineering teams and the community of developers building upon core components of the blockchain operating system.\n\n\n* Working with full stack and front-end engineers on achieving the vision of the BOS Web Engine;\n\n* Work on a collaborative and globally distributed team of world class experienced engineers, providing an opportunity to learn and grow your technical skill set.\n\n* Interface with many open-source projects where you might be asked to represent the NEAR organization\n\n\n\n\nWhat We're Looking For\n\n\n* Deep familiarity with web standards\n\n* Fluency in Javascript/Typescript\n\n* Fluency in React or Preact\n\n* Strong communication skills and the ability to remain calm under pressure\n\n* Experience working with a fully remote team and the skills to excel at working in a remote environment\n\n* You should be familiar with the full stack and front-end development\n\n* A solid understanding of CSS\n\n* Bachelor's Degree in Computer Science or related fields is a must\n\n\n\n\nWe'd Love If You Have\n\n\n* Experience building UIs which managed multiple browsing contexts\n\n* Open source contributions and previous or continued involvement in open source communities\n\n* Familiarity with other crypto or blockchain technologies\n\n* Experience working at a startup\n\n* Deep knowledge of the React or Preact render pipeline\n\n\n\n\nHereโs What Our Interview Process Looks Like\n\nOur interviews take place via Zoom and typically consists of the following stages:\n\n\n* Internal Recruiter Call (30 to 45 minutes)\n\n* Meet with the Hiring Manager (30-45 minutes)\n\n* Technical Interviews (3 x 60 minutes) \n\n* Pagoda Values Interview (30 to 45 minutes)\n\n\n\n\nCompensation \n\nThe base salary range for this role is $165,750 - $195,000, which represents the salary range applicable to US locations only. This does not include bonus, incentives, or benefits.\nThe actual base pay within the range is dependent upon many factors, including: leveling, relevant skills, and work location. If you are based outside of the US, we there are other geographic considerations that may impact your final compensation. Your recruiter can share more about the compensation and benefits applicable to your preferred location during the hiring process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, React, JavaScript, Senior, Excel and Engineer jobs that are similar:\n\n
$60,000 — $102,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Pagoda is hiring a Remote Frontend Engineer Near.org Developer Experience
\nAbout The Role\n\nThe Near.org Core Experience team is looking for an experienced Software Engineer to join our effort to enhance near.org with social, collaborative, and engagement features to evolve the near.org developer network to be the best place to build open source software, decentralized UIs, and decentralized applications on the open web ecosystem. \n\nWe are looking for a productive, pragmatic, empathetic collaborator to join the team. Someone who is excited by challenging technical problems, and driven to build performant UIs and collaborate with Designers and User Researchers to build elegant User Experiences. We take a user experience first approach to everything we build so we expect you to develop an understanding of how what youโre working on affects the usability of our target personas of near.org.\n\nWhat You'll Be Doing\n\n\n* Work on a collaborative and globally distributed team of world class experienced engineers, providing an opportunity to learn and grow your technical skill set.\n\n* Follow the minimal processes, like technical roadmaps, OKRs, milestones, regular team meetings;\n\n* Working in the open while developing user interfaces on near.org\n\n* Participate in on-call rotations\n\n\n\n\nWhat We're Looking For\n\n\n* The ability to solve all sorts of frontend engineering tasks\n\n* Effective communication skills to convey your ideas, discuss technical challenges with team members, and initiative to participate in healthy debates without ego and with an attitude of succeeding together.\n\n* Creativity to come up with proof of concept from high level design while not knowing all the details;\n\n* The ability to effectively deliver and receive constructive feedback.\n\n* Ideally 3+ years experience building interactive production UIs in React\n\n* Experience integrating with async APIs - data fetching, caching and client-side state management\n\n* Fluency in Typescript/Javascript and web standards\n\n* A solid understanding of CSS\n\n* Bachelorโs Degree in a Science, Arts, or relevant field is a must\n\n\n\n\nWe'd Love If You Have\n\n\n* Experience working with a fully remote team and the skills to excel at working in a remote environment\n\n* Open source contributions and previous or continued involvement in open source communities\n\n* Experience with design systems and components\n\n* Experience using a CSS-in-JS library\n\n* Familiarity with other crypto or blockchain technologies\n\n* Experience working at a startup\n\n\n\n\nHereโs What Our Interview Process Looks Like\n\nOur interviews take place via Zoom and typically consists of the following stages:\n\n\n* Internal Recruiter Call (30 to 45 minutes)\n\n* Meet with the Hiring Manager (45 to 60 minutes)\n\n* Technical Interviews (3 x 60 minutes) \n\n* Pagoda Values Interview (30 to 45 minutes)\n\n\n\n\nPlease let us know if you require any special requirements for your interview and weโll do our best to accommodate.\n\nCompensation \n\nThe base salary range for this role is $148,750- $175,000. This reflects the minimum and maximum range across all US locations. This does not include bonus, incentives, or benefits.\n\nThe actual base pay is dependent upon many factors, such as: leveling, relevant skills, and work location. If you are based outside of the US, there are other geographic considerations that may impact your final compensation. Your recruiter can share more about the compensation and benefits applicable to your preferred location during the hiring process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Excel and Engineer jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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