Who Gives A Crap is hiring a Remote Junior Retail Account Manager UK
Not all heroes wear capes — but plenty of them use toilet paper\n\nWant to challenge yourself at a purpose-led scale-up AND make a difference in the world? Come join the revolootion!\nFunny name, serious business\n\nWe make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $11.22 million AUD (roughly $7.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good. \n\nWith hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.\nA bit about the role\n\nWho Gives A Crap launched into national retail last year, with our debut in the UK at Waitrose alongside many independent retailers too. It’s a really exciting new channel for the business because it means we can grow our annual donations and build even more toilets than ever before!\n\nNational retailers require careful set up and ongoing management to ensure our brand thrives on the shelves. This is very time consuming and requires care and accuracy. That is why we are looking for a diligent Junior Retail Account Manager who will ensure all our admin ducks are in a row so we can go big and hit our goals. This will be a full-time 12-month contract parental leave cover position with an anticipated start date of 17th of July 2024. \n\nReporting to the Senior Commercial Manager, and working closely with our Supply Chain and Logistics teams, you will support the business by:\n\n\n* Supporting the management of our key retail partners, including onboarding, building relationships with buyer’s assistants and analysing key sales performance\n\n* Managing the accounts of our smaller beacon independent retailers and winning new business\n\n* Assisting the sales team with order processing, forecast support and internal reporting\n\n\n\n\nOur hybrid hub model means this role will be remote-first, but we have an office in Holborn, London used for in-person time, too. As a global team, we’re always looking for ways to overcome different time zones when it comes to company-wide initiatives and there may be the occasional call outside of 9-5. \n\nIf you worked here this past month here are some things you might have been involved in: \n\n\n* Worked with different internal teams to gather very important (and slightly fiddly) information to complete a big new retailer’s application form in record time\n\n* You got kudos for keeping our reporting documents up to date with the latest sales information accurately, on time, every time and reporting on key metrics\n\n* You helped the commercial managers to create an amazing pitch for a luxury retailer and thinking of cool marketing opportunities for our brand in store\n\n* Worked closely with our supply chain team to trouble-shoot a persistent delivery issue for a customer in Ireland\n\n* Trained our support team in your new step-by-step process to submit orders\n\n* Worked closely with a buying assistant at one of our big retail customers to solve a complaint about our funny* name (*weirdly, not everyone gets it)\n\n* Played shuffle board and had tacos with the team after an action-packed team day visiting our UK factory\n\n\n\nLet’s talk about you\n\nYou dot the i’s and cross the t’s\n\nAs a detail-oriented person you produce high-quality work and can do so accurately. You get into the details of each account and ensure we have the most up-to-date reporting information to maximise our sales opportunities. You have a passion for things being done right but you’re also able to take a step back and think about how we can improve our processes. \n\nYou’re a team player\n\nYou build and foster great working relationships both internally and externally through good communication, empathy and trust. You have a positive mindset and you're seen as a reliable team member. You are a valued contributor to new projects and always ready to deliver and delight. \n\nYou have a “the sky's the limit” mindset\n\nYou have a strong desire to succeed and you’re fully committed and dedicated to whatever task or goal you are working on. You’re happy to troubleshoot problems and show initiative to work things out. Aptitude is more important than direct experience in this role so you need to be thorough, organised, quick to learn and motivated to do a lot of admin work in excel and setting up processes. But once you’ve mastered this and our retail customers are happy and your processes are humming along, there will be opportunity to grow with our busy team beyond the spreadsheets!\n\nYou give a crap\n\nDo you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!\nWhy should you work with us?\n\nFirst off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.\n\nWe also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, and free toilet paper (yes, you read that right).\n\nOur engagement surveys (thanks Culture Amp!) tell us that our team is really proud (98%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.\nHave you made it this far?\n\nIf you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Junior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\n \n\n\n\nOverview: \nReporting to our India Lead, Strategic Finance, you will join our global accounting team and working hours will be 2:00pm - 11:00pm IST. \n\nYou will: \n\n\n\n* Manage the monthly and quarterly consolidation\n\n* Manage monthly closing workpapers (ie. accounts receivable, fixed assets, prepayments, accruals)\n\n* Review and approve monthly journal entries\n\n* Review and present monthly/quarterly flux analysis to internal stakeholders\n\n* Assist and drive the coordination and review of our international operations financial statements to ensure accurate and timely accounting and reporting of monthly reporting results for our international operations\n\n* Assist with SEC financial reporting processes and initiatives, including related activities\n\n* Develop and maintain a well-documented system of accounting policies and procedures\n\n* Ability to take on special projects and other day-to-day bookkeeping\n\n* Budgeting and forecasting\n\n* Participate in strategic projects\n\n* Participate in the implementation and optimization of various new systems and processes\n\n* Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff\n\n* Ensure compliance with internal control policies and statutory requirements\n\n* Analyze the impact of statutory accounting and bridge the US GAAP records\n\n* Review the information for preparation of tax returns\n\n* Work with Tax, Treasury, and other functions to ensure overall coordination on accounting activities\n\n* Mentor team members to scale and deliver\n\n* Execution of assigned team goals, team management and career development\n\n* Support Global Controller with special projects and workflow process improvements\n\n\n\n\n\n\n\n\nYou have:\n\n\n\n* 6-8+ years previous accounting experience\n\n* Bachelor’s degree in Accounting, Finance, or related; Master’s degree in Accounting, Finance or related is preferred\n\n* Big 4 or other large public accounting firm experience is required\n\n* Business analytical knowledge and skills (data collection and modeling, what-if scenarios) and problem-solving\n\n* Proven history of effective management, including the ability to lead and develop junior members of a team\n\n* Robust interpersonal skills, both oral and written, with the confidence to engage with senior Finance executives across multiple departments\n\n* Leadership and ownership capability\n\n* Result driven management\n\n* Excellent time and project management skills. You're always looking to improve inefficient processes\n\n* Willingness to adapt to a high-growth environment\n\n* Familiarity with SAP General Ledger system, Concur, or FCCS a plus, but not expressly required.\n\n* Strong Excel skills (formula design, pivot tables, charts)\n\n\n\n\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Time away: vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n* #LI-Remote\n\n\n\n\nWhy you’ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Senior and Junior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPune, Maharashtra, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
LI.FI is hiring a Remote Senior Fullstack Engineer
\nJob Description\n\n\nJumper is crypto’s everything-exchange powered by LI.FI. By building on the sophisticated cross-chain infrastructure of LI.FI, we offer a comprehensive multi-chain experience for any and every person in crypto to move and use their funds across chains as easily and flexibly as they desire.\n\n\nOur vision? We want to make multi-chain DeFi easy and fun!\n\n\nWhile we live under LI.FI’s umbrella, we pride ourselves in our small but excellent and very agile team. Jumper already has over 100k active users, and still we are only now getting started to build it from the ground up. As a Senior Full-Stack Engineer you would be at the core of this new adventure - completely owning the realization of Jumper’s underlying infrastructure and bringing new ideas to life!\n\n\n \n\n\nA quick run-down of the job\n\n\nWe are looking for a Senior Full-Stack Engineer who will lead the design, development, and maintenance of our scalable and secure backend infrastructure. This includes the establishment of a completely new backend and a scalable infrastructure for Jumper. Additionally, you will be very hands-on in our frontend and the LI.FI widget integration in order to quickly ship new features. In this role, you are expected to split your work between frontend and backend. In order to move quickly, the emphasis initially will likely be on frontend work during the first few months, with a gradual shift towards backend responsibility over the near-term.\n\n\n \n\n\nWe are a small team, and every one of our engineers is expected to strongly contribute to Jumper’s success by coming up with independent ideas and solutions to complex challenges. The current team includes: a Senior Full-Stack, a Junior Frontend Engineer, a Product Designer, a Technical Product Manager and a Business Lead. In addition, one more Full-Stack Engineer will be added to the team soon. In the near future, we would also love to see one of the Sr. Engineers to evolve into an engineering lead position for our small team.\n\n\n \n\n\nOur current stack:\n\n\n\n * Node.js running TypeScript code in Docker containers\n\n * NextJS and React.js\n\n * MongoDB and Redis\n\n * Github, Kubernetes, AWS and CloudFlare for our GitOps CD chain\n\n * Ether.js and Wagmi\n\n\n\n\n\n \n\n\nPlease note: You must be located in the EMEA region. Your application will not be considered if you're outside EMEA.\n\n\n \n\n\nWhat you’ll do\n\n\n\n * Architecting and implementing scalable and robust infrastructure solutions that can handle growing user loads and evolving business needs (we are already used by over 100k monthly active users).\n\n * Developing and maintaining comprehensive test suites, including unit tests, integration tests, and end-to-end tests, to ensure the reliability of backend systems.\n\n * Design and develop high quality frontend applications that are testable and maintainable.\n\n * Be responsible for development of prototypes, new frontend features and React components.\n\n * Leading the design, development, and maintenance of a newly developed Jumper backend system and APIs.\n\n * Collaborate closely with the Software Engineers, Product Manager and Designers within your team.\n\n * Review the work of your teammates and support them in their growth through guidance and mentorship where needed.\n\n\n\n\n\n \n\n\nWhat makes a good candidate\n\n\n\n * Must be located in the EMEA region.\n\n * Effective communication skills (in English) with the ability to build relationships and work in a small but excellent team while self-guided on a day-to-day basis.\n\n * Extensive professional experience in a similar role (as senior or lead).\n\n * Experience in UX/UI development.\n\n * Experience in software design and architecture.\n\n * Knowledge of testing frameworks and principles.\n\n * Passion for new technologies and ability to autonomously evaluate them and make suggestions for improvement.\n\n * Bachelor's or Master's degree in Computer Science is a plus.\n\n * Previous working experience in the blockchain space or related technical understanding is a plus (especially with Wagmi).\n\n\n\n\n\nWe encourage you to apply if you feel your experience and skills equip you for this job but are not listed here!\n\n\n \n\n\nCompany culture\n\n\n\n * \nEmpowered teams: We take the best person with the right skills, and then inspire them to use them! We trust our team and give them the space and ownership to excel and achieve.\n\n * \nFlexible time management: We believe work should adapt to your life, not the other way around. We only schedule a few fixed meetings every week – you're free to arrange the rest of your time as you like.\n\n * \nInclusive culture: It’s our priority to make our whole team feel included, appreciated and respected. Our global, culturally diverse team is our most important asset.\n\n * \nRemote-friendly: We’re a fully remote, global company. As long as you’re not on Mars (the WiFi is terrible we heard), being part of our team from the comfort of your own home works perfectly well for us.\n\n\n\n\n\n \n\n\nWhat you’ll get\n\n\n\n * Entitlement to a work computer (choice of equipment).\n\n * Unlimited remote days and flexible working hours.\n\n * Annual team off-sites (Thailand was a blast last year & Vietnam will be even blast-ier).\n\n * An annual 1000€ personal development budget once you have worked 6+ months (pro-rated the first year).\n\n * A one-time 1000€ remote budget to use on co-working, office setup, etc.\n\n * Initial equity allocations once you have worked 6+ months.\n\n\n\n\n\n \n\n\nCompensation & Package\n\n\nBase package + equity \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Defi, Crypto, React, Docker, Testing, Typescript, Senior, Junior, Engineer and Backend jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Quartet Health is hiring a Remote Associate Reporting Analyst
\n\nAbout Quartet Health\n\nQuartet is a leading tech-enabled behavioral health company that works with health plans, systems, and provider groups to deliver speed to quality behavioral health care for all. Through sophisticated data and analytics, along with personalized services, Quartet exists to advance quality care as defined by four measures: speed to care, seamless patient experiences, improved health outcomes, and affordability for patients. The company is backed by venture funding from top investors including Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners, Deerfield Management, Echo Health Ventures, Centene Corporation, and Independence Health Group.\n\ninnovaTel is a leading telepsychiatry provider dedicated to improving access to exceptional psychiatric care. innovaTel partners with clinical organizations to provide a range of services to both adults and children including psychiatric evaluations, therapy, medication management, patient education and consultations. \n\nIn 2021, Quartet acquired innovaTel and are now coming together to deliver on our shared mission, delivering speed to quality mental health care for all. We are deeply committed to growing a diverse team and an equitable and inclusive culture where all Quartetians are empowered to be themselves and do their best work. We know this is vital in realizing our mission to improve the lives of people with mental health conditions. As part of our commitment to building a diverse team, we have signed the Parity Pledge and actively encourage applicants of all backgrounds to apply.\n\nAbout the team & Opportunity:\n\nQuartet is looking for an Associate Reporting Analyst who would like to develop the skills and knowledge to build out reports and contribute to the maintenance and improvement of our data analytics models over time. The ideal candidate has a passion for problem solving, enjoys thinking quantitatively and logically, and wants to grow and develop down the path of a Data Analyst or Analytics Engineer. The candidate should also possess the ability to effectively communicate with both colleagues and stakeholders, both verbally and in writing.\n\nIn this role, you will be part of the Customer Reporting & Business Intelligence team that is responsible for all of Quartet's end-to-end customer reporting. This team gathers and translates requirements into reporting solutions through use of SQL and our BI tool, Looker. This team also presents these reports and insights to customers as well as to Quartet’s senior leadership. This team is also responsible for collecting feedback and iterating reporting products to foster continuous improvement.\n\nThis role is positioned to be a junior resource on the team, so at first, you will likely be supporting other analysts and your manager in achieving the above team objectives in whatever ways are needed. Over time, the person in this role will learn (or improve on existing ability) how to build reports in Looker, query data using SQL, and organize and analyze data in Excel/Google Sheets, among other skills.\n\nThis position requires strong foundational analytical and communication skills. It also requires a passion for learning, a quantitative mindset, and natural curiosity.\n\nThe Data Analyst will collaborate with other Analysts and Analytics Engineers, and will report to the leader of the Customer Reporting & Business Intelligence team.\n\nAccountabilities:\n\n\n* Initially, this position will support other analysts and your manager in achieving the Customer Analytics team’s objectives in whatever ways are needed, likely including:\n\n\n\n* Requirements gathering & note taking\n\n* Following up and clarifying requests with stakeholders through email, meetings, or other forms of communication\n\n* Creating front-end reports using the BI tool Looker to answer business questions, gain insights, and fulfill stakeholder requests\n\n* Taking charge of your own learning and development related to the foundations of technical skills needed for the job (e.g., finding and completing coursework / bootcamps related to SQL, Looker, DBT, etc.)\n\n\n\n* Eventually, the goal is for the person in this position to be accountable for:\n\n\n\n* Improving upon our data reporting by collecting feedback from multiple stakeholders\n\n* Improving data quality of reporting though tests, refactoring, and reviews\n\n* Creating documentation for technical and nontechnical teams on reporting definitions and how to use the reports\n\n* Presenting reports and analytics to customers / internal stakeholders as needed\n\n* Owning business definitions sourced through our data pipeline\n\n\n\n\n\n\nMinimum Qualifications:\n\n\n* A bachelor’s degree in a quantitative major, e.g., statistics, mathematics, engineering, or computer science (or equivalent experience)\n\n* Coursework in / experience with computer programming (irrespective of language)\n\n\n\n\nPreferred Qualifications:\n\n\n* 1-2 years of experience as a data analyst, consultant, banker, engineer, or in some other quantitative role\n\n* Coursework or experience writing SQL queries\n\n* Coursework or experience with data visualization tools / BI platforms (e.g., Tableau, PowerBI, Looker, etc.)\n\n* Coursework or experience related to Healthcare\n\n* Coursework or experience using Microsoft Excel (or Google sheets) to analyze data\n\n* Experience working with stakeholders to understand business problems and map abstract problems to data that can be used to solve them\n\n* Coursework or experience with the UNIX command line\n\n\n\n\nOur Benefits\n\nWe're proud to offer the following benefits to our team members:\n\n\n* All roles are fully remote\n\n* Competitive compensation\n\n* An unlimited PTO policy and paid holidays\n\n* Paid parental leave\n\n* Robust medical, dental and vision insurance plans\n\n* A 401(k) plan with employer match\n\n* Mental health benefits via our EAP\n\n* 100% employer-paid life insurance, short-term and long-term disability insurance\n\n* Annual learning & development budget\n\n\n\n\nWant to know what Quartet life is like? Click here to meet our team.\n\nQuartet actively encourages applicants of all backgrounds to apply and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. To perform this job successfully, an individual must be able to perform essential job duties - reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require assistance in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]\n\nHave someone to refer? Email [email protected] to submit their details to us.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Senior and Junior jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Plusgrade is hiring a Remote Senior Financial Analyst
\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nAs the Senior Financial Analyst for the Financial Planning & Analysis team you will be responsible for forecasting and analysis, and supporting the Manager, Financial Planning & Analysis in completing inter-departmental projects and developing models that support the Plusgrade Solutions business unit. You will help identify and analyze new growth opportunities beyond existing approaches to further improve the business and sustain profitable growth.\n\n\nWe’re looking for a candidate with high attention to detail, an analytical thought process, and exceptional problem-solving skills. \n\n\nAs the Senior Financial Analyst, you will:\n\n\n• Oversee financial forecasting and analysis process for the Solutions business unit \n• Play a key role in the annual revenue planning process & monthly forecasting\n• Support process on business reviews and stakeholder communications, including collaborating across the organization to capture progress against the business plan, key updates on priorities, risks, and identifying opportunities\n• Lead Adaptive Insights integration and monthly updates\n• Support price optimization automation and ad-hoc requests from commercial, product & GMs\n• Lead Revenue leakage monitoring and opportunity analysis\n• Collaborate with cross-functional teams to ensure models consider downstream impacts\n• Analyze partner data and performance to identify trends, risks and opportunities\n• Oversee reporting, maintaining & analysis of KPI dashboards \n• Assist in training junior financial analysts \n\n\n\n\nYOU ARE SOMEONE WITH:\n• 3+ years of experience in similar roles\n• CMA/ CPA-CMA preferred \n• Travel and/or ecommerce experience is preferred\n• Ability to analyze data and make actionable recommendations with minimum direction\n• Results-oriented with a sense of urgency\n• Customer-oriented, strives to exceed internal and external customer expectations\n• Clear, consistent and reliable communicator\n• Advanced Excel skills required \n• Comfortable in a fast-paced, dynamic environment\n• Flexible and can handle change in a positive fashion\n• Conscientious about integrity, social responsibility and respect\n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off \n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior and Ecommerce jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
LI.FI is hiring a Remote Senior Fullstack Engineer
\nJob Description\n\n\nJumper is crypto’s everything-exchange powered by LI.FI. By building on the sophisticated cross-chain infrastructure of LI.FI, we offer a comprehensive multi-chain experience for any and every person in crypto to move and use their funds across chains as easily and flexibly as they desire.\n\n\nOur vision? We want to make multi-chain DeFi easy and fun!\n\n\nWhile we live under LI.FI’s umbrella, we pride ourselves in our small but excellent and very agile team. Jumper already has over 100k active users, and still we are only now getting started to build it from the ground up. As a Senior Full-Stack Engineer you would be at the core of this new adventure - completely owning the realization of Jumper’s underlying infrastructure and bringing new ideas to life!\n\n\n \n\n\nA quick run-down of the job\n\n\nWe are looking for a Senior Full-Stack Engineer who will lead the design, development, and maintenance of our scalable and secure backend infrastructure. This includes the establishment of a completely new backend and a scalable infrastructure for Jumper. Additionally, you will be very hands-on in our frontend and the LI.FI widget integration in order to quickly ship new features. In this role, you are expected to split your work between frontend and backend. In order to move quickly, the emphasis initially will likely be on frontend work during the first few months, with a gradual shift towards backend responsibility over the near-term.\n\n\n \n\n\nWe are a small team, and every one of our engineers is expected to strongly contribute to Jumper’s success by coming up with independent ideas and solutions to complex challenges. The current team includes: a Senior Full-Stack, a Junior Frontend Engineer, a Product Designer, a Technical Product Manager and a Business Lead. In addition, one more Full-Stack Engineer will be added to the team soon. In the near future, we would also love to see one of the Sr. Engineers to evolve into an engineering lead position for our small team.\n\n\n \n\n\nOur current stack:\n\n\n\n * Node.js running TypeScript code in Docker containers\n\n * NextJS and React.js\n\n * MongoDB and Redis\n\n * Github, Kubernetes, AWS and CloudFlare for our GitOps CD chain\n\n * Ether.js and Wagmi\n\n\n\n\n\n \n\n\nPlease note: You must be located in the EMEA region. Your application will not be considered if you're outside EMEA.\n\n\n \n\n\nWhat you’ll do\n\n\n\n * Architecting and implementing scalable and robust infrastructure solutions that can handle growing user loads and evolving business needs (we are already used by over 100k monthly active users).\n\n * Developing and maintaining comprehensive test suites, including unit tests, integration tests, and end-to-end tests, to ensure the reliability of backend systems.\n\n * Design and develop high quality frontend applications that are testable and maintainable.\n\n * Be responsible for development of prototypes, new frontend features and React components.\n\n * Leading the design, development, and maintenance of a newly developed Jumper backend system and APIs.\n\n * Collaborate closely with the Software Engineers, Product Manager and Designers within your team.\n\n * Review the work of your teammates and support them in their growth through guidance and mentorship where needed.\n\n\n\n\n\n \n\n\nWhat makes a good candidate\n\n\n\n * Must be located in the EMEA region.\n\n * Effective communication skills (in English) with the ability to build relationships and work in a small but excellent team while self-guided on a day-to-day basis.\n\n * Extensive professional experience in a similar role (as senior or lead).\n\n * Experience in UX/UI development.\n\n * Experience in software design and architecture.\n\n * Knowledge of testing frameworks and principles.\n\n * Passion for new technologies and ability to autonomously evaluate them and make suggestions for improvement.\n\n * Bachelor's or Master's degree in Computer Science is a plus.\n\n * Previous working experience in the blockchain space or related technical understanding is a plus (especially with Wagmi).\n\n\n\n\n\nWe encourage you to apply if you feel your experience and skills equip you for this job but are not listed here!\n\n\n \n\n\nCompany culture\n\n\n\n * \nEmpowered teams: We take the best person with the right skills, and then inspire them to use them! We trust our team and give them the space and ownership to excel and achieve.\n\n * \nFlexible time management: We believe work should adapt to your life, not the other way around. We only schedule a few fixed meetings every week – you're free to arrange the rest of your time as you like.\n\n * \nInclusive culture: It’s our priority to make our whole team feel included, appreciated and respected. Our global, culturally diverse team is our most important asset.\n\n * \nRemote-friendly: We’re a fully remote, global company. As long as you’re not on Mars (the WiFi is terrible we heard), being part of our team from the comfort of your own home works perfectly well for us.\n\n\n\n\n\n \n\n\nWhat you’ll get\n\n\n\n * Entitlement to a work computer (choice of equipment).\n\n * Unlimited remote days and flexible working hours.\n\n * Annual team off-sites (Thailand was a blast last year & Vietnam will be even blast-ier).\n\n * An annual 1000€ personal development budget once you have worked 6+ months (pro-rated the first year).\n\n * A one-time 1000€ remote budget to use on co-working, office setup, etc.\n\n * Initial equity allocations once you have worked 6+ months.\n\n\n\n\n\n \n\n\nCompensation & Package\n\n\nBase package + equity \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, React, Docker, Testing, Typescript, Senior, Engineer and Backend jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Zepz is hiring a Remote Junior Analyst Reconciliation
About the role:\n\nThis role sits within Zepz’s financial operations team (FinOps), as a Reconciliation Analyst, assisting in the review and coordination of the month and year-end reconciliations process. Responsible for performing reconciliations, investigating items with internal and external parties and identifying opportunities for streamlining/automation. \n\nAs a member of Zepz’s FinOps team you will aim high, embrace challenges and always do what’s right; acting with integrity and building trust as you contribute to the company’s technical direction and long-term decision making.\nWhat you will own:\n\nReporting to the Assistant Finance Manager - Cash in Transit, you will: \n\n\n* Perform both daily and monthly cash-in-transit reconciliations in line with the timetable, process, and controls in place, using a reconciliation tool to match our data with statements received from the acquirer and banks.\n\n* Identify and prepare summaries of outstanding items to be queried as per the standard operating procedures.\n\n* Liaise with FinOps colleagues and internal teams (e.g. Network, Operations, Treasury, IT, Cash Rec Team and Refunds Team) in addition to contacting acquirers and banks to investigate, resolve reconciling items and gather statements to be imported into the reconciliation tool. \n\n* Raise and post journals to the finance system for any adjustments that may be required from investigation of the reconciling items (e.g. foreign exchange adjustments, reallocation postings and accruals)\n\n* Attend and actively participate in review meetings, giving accurate status updates on your deliverables and raise any queries or issues.\n\n* Flag if there are any improvements that could make the process or reporting more efficient or improve controls.\n\n* Prepare or update detailed process documentation for assigned accounts.\n\n* Support your Manager and colleagues with any internal or external audit requests.\n\n* Participate in any ad hoc tasks as required e.g., reporting or projects\n\n\n\nWhat you bring to the table: \n\n\n* Experienced reconciliation analyst accustomed to working with large balance sheet reconciliations using a reconciliation tool. \n\n* Solid Excel skills and understanding of bookkeeping.\n\n* Attention to detail and a methodical approach to completion of your deliverables.\n\n* Team player with well-developed communication skills both verbal and written.\n\n* Able to work to a deadline, flex with any plan changes and flag any potential conflicting priorities.\n\n* Good analytical and problem solving skills.\n\n* Effective communication skills, both written and verbal.\n\n* Experience working in an international business, working with foreign currency transactions is advantageous.\n\n* Experience in Blackline is advantageous\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance and Excel jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage is hiring a Remote Senior Professional Services Project Manager
\nVonage Professional Services Mission\n\nAt Vonage Professional Services, our goal is to drive our customers' success by delivering our extensive portfolio of solutions effectively. We understand that our customers have high expectations – they rely on us for products and services that are timely, within budget, and meet all their technical, operational, and functional needs. Our commitment at Vonage Professional Services is to ensure these expectations are consistently met.\n\n \n\nIn essence, we see our customers' success as a reflection of our own. By working closely with them and understanding their challenges, we strive to create mutual success stories.\n\n \n\nWhy this role matters\n\nWe’re looking for a talented Senior Professional Services Project Manager who will define the value proposition, work plans, resource needs, timelines and budgets for customer service delivery projects. We manage people and capital requirements to achieve project objectives on time, within scope and on budget. The main focus area will be with project planning, direction, prioritization, facilitation, change management and delivery.\n\n \n\nWe’re looking for a talented Senior Professional Services Project Manager to join our team. In this role, you'll be steering our key customer service delivery projects. You'll have the exciting task of shaping the value proposition, crafting detailed work plans, identifying necessary resources, and setting realistic timelines and budgets.\n\n \n\nOur team thrives on managing both people and capital efficiently to meet project objectives. Your expertise will be pivotal in ensuring that these projects are not just completed on time and within scope, but also align with our budgetary guidelines. The heart of your role will be focused on project planning, providing direction, setting priorities, facilitating smooth processes, implementing change management, and overseeing the delivery of projects.\n\n \n\nWe value a balance of professionalism and a friendly, collaborative approach. If you're passionate about driving projects to success and excel in a dynamic environment, we would love to hear from you!\n\n \n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….\n\n \n\nWhat you will do\n\n\n* Lead project management for multiple complex projects across a diverse client base, specifically in the CCaaS/CPaaS environment.\n\n* Engage with client stakeholders to deeply understand their business, operational processes, and how Vonage's solutions can address their specific needs.\n\n* Collaborate with cross-functional teams within Vonage to formulate detailed project plans and scopes, aligning closely with client expectations and requirements.\n\n* Oversee all aspects of project management, including:\n\n\n\n* In-depth requirements gathering and precise scope definition.\n\n* Comprehensive project planning, including resource estimation, staffing, and budgeting.\n\n* Risk assessment and change management strategies.\n\n* Multi-Project execution, monitoring, and control.\n\n* Project close-out and handover procedures.\n\n* Consistent and transparent reporting.\n\n\n\n* Facilitate effective communication across all project phases, ensuring clear, consistent, and timely updates from kickoff through to completion.\n\n* Ensure client needs and expectations are prioritized and met throughout the project lifecycle.\n\n* Prepare, update, and present detailed project-related communication materials and presentations to stakeholders at all levels.\n\n* Monitor and analyze project performance metrics, reporting on progress, challenges, and outcomes.\n\n* Uphold high standards of project management, ensuring adherence to Vonage's methodologies, best practices, and policies.\n\n* Conduct post-project evaluations to assess performance, identify lessons learned, and integrate feedback into future projects.\n\n* Proactively identify opportunities for process improvements and efficiency gains.\n\n* Mentor and guide junior project management staff, fostering a culture of continuous learning and development.\n\n* Stay abreast of industry trends and advancements in SaaS and project management to continuously improve service delivery.\n\n* Develop and maintain strong relationships with key clients, acting as a trusted advisor and ensuring long-term partnership and satisfaction.\n\n\n\n\n \n\nWhat you will bring\n\n\n* Extensive experience in managing cross-departmental projects, particularly in the CCaaS/CPaaS industry.\n\n* Exceptional organizational skills and the ability to prioritize tasks in a high-paced environment.\n\n* Demonstrated expertise in facilitation, capable of leading diverse teams and stakeholders.\n\n* Strong interpersonal and communication skills, with a knack for technical writing and the ability to convey complex ideas clearly.\n\n* Proven ability to influence and steer project assessment, planning, design, development, and implementation phases.\n\n* Expertise in working collaboratively with external client managers and stakeholders, as well as internal business, technical, and operational teams.\n\n* Experience in forming and leading new teams, and selecting and applying the most suitable project management methodologies for varied projects.\n\n* Advanced analytical skills, with the ability to decipher and solve complex technical and system challenges.\n\n* Ability to work effectively with both technical experts and non-technical team members.\n\n* Deep understanding of CCaaS/CPaaS technologies and how they can be leveraged to meet client needs.\n\n* Experience in managing client expectations and building strong, enduring relationships with key stakeholders.\n\n* Knowledge of the latest trends and developments in cloud communications and platform services.\n\n* A track record of delivering projects within scope, time, and budget, while ensuring high customer satisfaction.\n\n* Capacity for strategic thinking and problem-solving, with an eye for innovation and process improvement.\n\n* Willingness to mentor junior team members, fostering a culture of learning and growth within the team.\n\n\n\n\n \n\nWhat is required for application\n\n\n* Bachelor’s Degree in Engineering, Computer Science, technology, business or related technical field or equivalent experience.\n\n* Prior experience (5+ years) in a project management position.\n\n\n\n\n \n\nWhat is in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\n \n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.\n\n#LI-MB1\n\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Excel jobs that are similar:\n\n
$47,500 — $77,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage is hiring a Remote Customer Operations Analyst
Please note: UK Hours\nVonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\n\n\n\n\n\nWHY THIS ROLE MATTERS\n\nWe are currently looking for a Customer Operations Manager, who will provide direct support and guidance to the Sales team, while working cross functionally with our Deal Desk, Pricing Implementation, Finance, and other operational teams. The Customer Operations Manager will develop subject matter expertise on pricing models and processes to resolve customer disputes, work on root cause analysis for systemic issues causing disputes and help facilitate the remediation of those gaps. The role is an individual contributor role within a small operational team. The role requires attention to detail, process orientation, problem solving, and the ability to break down complex problems into easily understandable steps and instructions. Your contributions will be key to delivering best in class customer experiences. \n\n \n\nWHAT YOU WILL DO\n\n\n* Investigate customer invoice disputes through data analysis. Negotiate goodwill credit with the sales team and customer.\n\n* Actively collaborate with cross functional teams (Operations, Sales, Support, Finance, Legal, Product, Carrier Services) to resolve any invoice dispute or other customers’ commercial or financial issues.\n\n* Lead root cause analyses, working with stakeholders to identify systemic process or knowledge gaps leading to errors in billing. \n\n* Facilitate and project manage any remediation plans originating from the root cause analysis\n\n* Support internal or external customer requests in collaboration with our operational teams, to improve customer experience\n\n* Deliver best in class internal and external customer support\n\n\n\n\n \n\nWHO WE ARE \n\n\n* An organization for the 2020s. We are flexible, supportive, professional, creative, and demanding\n\n* A global team of smart, imaginative and self-motivated people working in a fast paced environment. \n\n* Problem solvers and technology disruptors. We lead change, seek out new ideas and different views. We want big and bold ideas to anticipate future needs. \n\n\n\n\n \n\nYOU ARE \n\n\n* Fluent in English.Degree education. Bachelor’s degree required, preferably in Business. Numerate and literate, with advanced excel skills. You are a formula wizard, comfortable with using formulas to help you analyze data sets and find inconsistencies and solutions. \n\n* A junior project manager, with exceptional ability to balance competing priorities, manage stakeholder relations, communicate milestones, and keep projects on track. \n\n* Process oriented and adaptable. You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines. \n\n* Customer focused, always thinking about how to improve tools and customers for your internal and external customers.\n\n* Collaborative and friendly. You excel at communicating with diverse stakeholders. \n\n* A problem solver. You proactively identify gaps and challenges, pitching solutions. You are curious and enjoy diving into complex issues and investigating until the root cause is identified and a plan to fix defined. \n\n* Comfortable in a fast pace, global & multicultural environment.\n\n\n\n\nNice to have\n\n\n* Top notch Salesforce skills \n\n* Experience in a tech company\n\n* Familiarity with G-Suite\n\n\n\n\n\n\n\n\n\n\n\n\n \n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nPERKS\n\n● Discretionary unlimited paid holidays\n\n● Matched pension\n\n● Life assurance\n\n● Income Protection\n\n● Payroll Giving for Charities\n\n● Private Medical\n\n● Dental & Eye Cover\n\n● Gym Membership Loan\n\n● Flexible working hours\n\n● Work laptop\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n \n\n#LI-MB1\n\n#LI-REMOTE \n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Cloud, Excel, Sales and Non Tech jobs that are similar:\n\n
$40,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India
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This job post is closed and the position is probably filled. Please do not apply. Work for 1Password and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 5 months ago
\nWe all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.\n\n\nHere at 1Password we are deeply committed to customer privacy and security. The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement.\n\n\nWe’re looking for an experienced security engineer to join our highly collaborative team. In this role, you will collaborate cross-functionally with teams across the company to design and build infrastructure, technical controls, and programs that strengthen our security and privacy practices.\n\n\nThis is a remote opportunity within Canada and the US.\n\n\n\nWhat we're looking for:\n* Minimum of 7 years of combined experience in the security and DevOps spaces.\n* Demonstrated experience building and securing containerized environments including Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS).\n* Experience writing and managing infrastructure-as-code using Terraform.\n* Experience automating tasks using a scripting language such as Python, Powershell, or Bash.\n* Experience writing/reviewing software in Go.\n* A heart for mentoring and leveling up your teammates.\n* Must excel in communication and demonstrate an exemplary customer service mindset.\n* Exceptional collaboration, communication, and relationship-building skills.\n* Proven ability to influence others, negotiate to positive outcomes, and gain buy-in from partner teams on large-scale initiatives.\n\n\n\nWhat you can expect:\n* To automate the building and managing of infrastructure for the Security team using containers, IaC, and CI/CD as we pivot towards self-reliance.\n* Partner with our Cloud Platform Engineering team to establish security standards and provide pre-secured templates to the rest of the 1password tech organization.\n* To operate as a technical leader by helping define the Infrastructure Security roadmap and by leveling up junior employees.\n* To collaborate cross-functionally to ensure 1Password systems are designed and built with security in mind. \n* Build strong relationships with partner and stakeholder teams in order to build a scalable infrastructure security program.\n\n\n\n\n\nUnited States-based roles only: The Annual salary for this role is between $180,000USD and $244,000USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.\n\n\nWhat we offer:\n\n\nWe believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: \n\n\nHealth and wellbeing\n> 👶 Maternity and parental leave top up programs\n> 👟 Wellness spending account\n> 🏝 Generous PTO policy \n> 💖 Company-wide wellness days off scheduled throughout the year \n> 🧠 Wellness Coach membership\n> 🩺 Comprehensive health coverage\n\n\n Growth and future \n> 📈 Employee stock option program for all full time employees \n> 💸 Retirement matching program\n> 💡 Training budget, 1Password University access, and learning sessions \n> 🔑 Free 1Password account (and friends and family discount!) \n\n\nFlexibility and community\n> 🤝 Paid volunteer days \n> 🌎 Employee-led DEI&B programs and ERGs\n> 🏠 Fully remote environment\n> 🏆 Peer-to-peer recognition through Bonusly \n\n\nYou belong here. \n\n\n1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. \n\n\nAccommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs. \n\n\nRemote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.\n\n\nSuccessful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.\n\n\nCandidate Privacy Notice\n\n\nWhen you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.\n\n\nCandidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].\n\n\nWhen we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Education, Cloud, Excel and Engineer jobs that are similar:\n\n
$45,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS or Canada
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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