\nWHO YOU ARE\n\nAn organized Operations Supervisor with a solid background in media accounting and a proven track record in resolving escalated issues, both workflow & financial. You possess a keen eye for detail, ensuring adherence to process. As a collaborative team player, you liaise with internal teams, ensuring accuracy in financial practices & reporting, assist in team onboarding, and compliance with client guidelines. You have a passion for unraveling puzzles and enjoy devising innovative and more streamlined approaches to tasks.\n\nYOUR ROLE\n\nAs a Supervisor in Media Operations, reporting to a Director of Media Operations, you will play a vital role in overseeing client financials and team operations for a designated client portfolio. Your responsibilities include managing client fee and working media billing, validating Media Purchase Authorizations (MPAs), conducting historical financial analysis as needed, ensuring adherence to best buying practices, and overseeing the setup and maintenance of SBMS client profiles, encompassing commissions, payment terms, products, direct pay, and more. Additionally, you will provide oversight to Associates and/or Senior Associates and contribute to the efficiency and accuracy of financial operations within the agency while fostering effective communication with both internal and external stakeholders.\n\nYOUR OBJECTIVES\n\nResponsible for the day-to-day execution of client billing packages, preparing client-facing documents and financial reporting monthly, and ad hoc requests. The Supervisor should possess solid media financial acumen and the ability to manage key internal relationships in a collaborative manner, as well as a good understanding of the agency billing/collection process.   Develops and maintains strong relationships through effective project management of media deliverables and proactive problem-solving in a process-driven environment.\n\n\nManage monthly client billing cycle:\n\n\nEnsure on-time client billing of fees, commissions, working media, expenses, and ad hoc projects in accordance with MSAs and SOWs\n\nEnsure client purchase order (PO) values and workflow in accordance with agency process\n\nPerform or QA all custom monthly invoicing reports, including but not limited to: client accruals, invoice registers, ad hoc reporting needs\n\nKeep CIS roll-up profile updated with the latest invoice submission guidelines\n\nEnsure the right team members have access to invoice upload portals (such as ARIBA, Coupa, etc.)\n\nManage up and escalate issues to Director\n\n\n\n\n\nMedia Purchase Authorization (MPA):\n\n\nReview client MPAs with internal stakeholders for proper MPA usage and compliance\n\nOwn Smartsheet workflow for MPA code distribution, keeping up to date automations and internal/external dashboards\n\nKeep pristine mapping files that may need to tie our buying system details to offline categories (such as MPA Code, PO, Event Number, Client Cost Center, etc.)\n\nWork with Director to advise on decisions related to billing strategies considering risk, client needs, pre-payment factors, etc.\n\n\n\n\n\nMaintain & Administer Monthly Client Financial Calendar\n\n\nUnderstand all components of the media financial cycle and be prepared to explain their impacts to all levels of team members\n\nEnsure the Client Financial Calendar includes all financial tasks related to the Buying Cycle, including actualization, billing compared to MPA, approval of draft invoices, and so forth\n\nUpdate Agency Billing calendar for the department to assist with managing cashflow\n\n\n\n\n\nAdvance Billing and Campaign Rollover:\n\n\nEscalate advance billing and campaign rollover requests with details to Director\n\nNegotiate with stakeholders for best practices, including campaign rollover considerations\n\nWork with internal teams to educate them on best practices to avoid where possible\n\n\n\n\n\nFinal Campaign Closure\n\n\nFollow standard operating procedures for estimate and reconciliation invoicing\n\nUnderstand all components related to being able to close a fee job or working media campaign\n\nGather reporting from multiple systems to provide statements of account for reconciliation with media, fees, AP, et. al.\n\nCan manage simple reconciliations with little oversight\n\nCan engage associates in report pulling and be able to identify errors in formulas, dates of pulls, dollar values, missing items like commission, taxes, etc.\n\nProvides recommendations for process streamlining\n\nProvides recommendations on credit applications based on client needs\n\n\n\n\n\nFinancial Reporting and Campaign Structure:\n\n\nProvide approved client financial and invoice reporting based on client tier\n\nEscalate requests that are out of scope\n\nExecute optimal campaign structures, in concert with Director\n\nReport aged uncleared and unbilled items to various teams internally. \n\nUnderstand and escalate issues related to client remittance, A/R, and internal washes/offsets\n\n\n\n\n\nTerms & Conditions:\n\n\nUnderstand basic agency Ts & Cs as they relate to sequential liability, jurisdiction, taxes, billing, and vendor payment terms\n\nFor all other items, direct internal stakeholders to agency tools for support\n\n\n\n\n\nManagement and Team Collaboration:\n\n\nDepending on team assignment may manage an Associate(s) or Senior Associate(s)\n\nManage, train, and motivate the day-to-day Media Operations associates to ensure they collaborate and produce accurate work on time\n\nIdentify opportunities for workflow improvement to align responsibilities across the team, ensuring a smooth practice\n\nConsistently liaise with Client Accounting sister-departments: Vendor Matching & Clearing & Vendor A/P to validate spend and solve issues related to vendor billing\n\nSeen as an escalation point and peer leader to all Media Operations & Client Accounting junior staff\n\n\n\n\n\n\n\n\nREQUIREMENTS: \n\n\n5+ years of experience in media and/or financial operations in a media buying or creative agency\n\nFamiliarity of buying systems and/or buying system reporting, such as: Mediaocean (OX) or Freewheel (SBMS)\n\nUnderstanding of agency accounting platforms/ERPs\n\nStrong analytical skills with the ability to solve escalated financial issues\n\nProficiently utilize Microsoft Excel to perform data entry, analysis, and manipulation tasks, demonstrating intermediate-level skills in functions such as VLOOKUP/XLOOKUP, pivot tables, and data validation\n\nExperience with productivity tools such as Smartsheet, preferred\n\nAptitude to manage 1-2 team members and develop junior talent\n\n\n\n\nSalary range of $75k - $90k, commensurate with experience. Compensation is determined on the skills, qualifications and tenure of the applicant.\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Junior jobs that are similar:\n\n $42,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States