Kong is hiring a
Remote Senior Technical Writer
\nAre you ready to power the World's connections?\n\n\nIf you donโt think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - weโre looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\nAbout the role:\n\n\nJoin our friendly, fast-moving Docs team in delivering content that helps our users succeed in their goals. \n\n\nWeโre an international group of writers and engineers with remote-savvy processes and tools, who pride ourselves on sharing knowledge. We own the docs site, from the foundational platform, through supporting contributions from across the company, to leading initiatives that advance our content and usability. We take the responsibility of that ownership seriously and are continuously striving to improve. \n\n\nOur products are evolving and our content does as well. So, in addition to the usual tech writing tasks, weโll also take a step back to envision new content structures and new ways to present information. We arenโt afraid to tear things apart and put them back together in a completely different way.\n\n\nWeโre looking for a Senior Technical Writer who is excited by having a variety of projects in their queue, who is either comfortable with or wants to learn a docs-as-code delivery model, and who is ready to be an integral part of a rapidly growing company. \n\n\nWhy should you want to work at Kong? \n\n\nMarket Opportunity \nWe are on a quest to build a $10b+ software company over the next few years and need YOUR help!\nWhy APIs Matter? APIs have been enabling innovation for decades!\nStrong VC team, Series D, strong year-over-year revenue growth!\nTechnical Leadership - We are recognized as the leader in innovation in the connectivity space.\nMarco, our CTO/co-founder - โWe are the Cisco of L4 and L7โ - CUBE Conversation, March 2021\nWe are the leading innovator in the connectivity space!\nAmazing Team & Culture - Come be a "Konger" and find out what we mean.\nGreat Place to Work Certified in 2020 & 2021 Best Workplaces in 2022\nCustomer Fireside Chat with Rabobank | API Summit 2023\nBuilding Great Products - Learn why the world's largest companies love our tech!\nKong Named a Leader in the 2023 Gartner Magic Quadrant\nOver 250m+ downloads of our open-source API gateway! Over 60k+ stars on GitHub between Kong API and Kong Insomnia!\n\n\n\nWhat You'll Do:\n* Author, edit, test, and deliver content for on-premises and cloud environments that have frequent updates. \n* Revise, restructure, and edit existing content to improve usability.\n* Write deployment and configuration guides, user guides, API and command references, tutorials, and best practices guides.\n* Interact with and test automation scripts.\n* Manage our open-source Github repositories.\n* Collaborate with fellow writers, engineers, product managers, and UX designers to develop clear and concise technical content.\n* Collaborate with technical support staff, field specialists, and the community to develop and edit contributed content for technical accuracy, grammar, usage, and style.\n* Contribute to information architecture, and internal development processes, and help manage documentation development tools.\n\n\n\nWhat You'll Bring:\n* You possess empathy, curiosity, and a willingness to try new things, especially those outside of your comfort zone. \n* Your favorite part of being a technical writer is the actual writing.\n* Youโre a strong communicator who has written technical material before, and your communication skills carry over into the way you engage with teammates. \n* Youโre a self-directed learner who can pick up tech skills with minimum support.\n* Youโre comfortable working within a diverse global team in multiple time zones. \n* Youโve got some familiarity with Git and Github, or other version control products. \n* 4+ yearsโ experience documenting highly technical software for developers and/or enterprise admins. \n* \n\n\n\n\nBonus Points:\n* Experience crafting the following types of content (and weโd love to see samples):\n* Top-notch tutorials \n* Effective technical diagrams\n* Writing for multi-cloud or hybrid products\n* Experience working in an Agile development environment.\n* Familiarity with single-source publishing \n* Familiarity with REST APIs and Open API \n* Familiarity with programming languages such as Ruby, JavaScript, Lua, and Go.\n* Familiarity with the Jekyll static site generator\n\n\n\n\n\nKong has different base pay ranges for different work locations globally, which allows us to pay employees competitively and consistently in different geographic markets. The compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set, and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US-based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long-term disability benefits, and basic life and AD&D insurance, among others. The typical base pay range for this role is GBP 72,450 - 86,940.\n\n\nWhat is a Konger? \n\n\nWe are a group of makers, thinkers, and doers focused on helping todayโs developers build tomorrowโs technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. \n\n\nWe put design at the heart of everything we do, and weโre relentlessly focused on creating beautiful experiences for our customers. Thatโs why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. \n\n\nWe believe in the power of Open Source and everything it stands for. Thatโs why developers around the world enthusiastically contribute on top of our open-source platform. \n\n\nWe are passionate about solving challenges that will fundamentally shape the future of technology, and weโre looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.\n\n\nKong Core Values: \n\n\nBe Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger. \n\n\nBe Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments. \n\n\nBe Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle. \n\n\nBe Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact. \n\n\nBe Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way. \n\n\nBe an Owner. We are drivers not passengers and own the quality and outcomes of our work.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprisesโ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence โ allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. \n\n\n83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Git, API, Senior and Sales jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nEMEA