CareRev is hiring a Remote Professional Services Specialist Seattle WA
\nOur Clinical Solutions department is growing and we are looking for a Professional Services Specialist to join our team! You will be a hands-on consultant, cultivating deep relationships with our premier health system clients and end-users. You will leverage your healthcare and technology expertise in partnership with clients to maximize the use of our marketplace platform. Your ability to build customer loyalty and drive retention will result in our clients achieving desired outcomes of reduced staffing costs, increased filled shifts and improving patient care. \n\nIn a hyper-growth environment, you will learn more than you can imagine. If youโre up for the challenge (and fun), please keep reading!\n\nWhat Youโll Do: \n\n\nEstablish yourself as a credible authority and subject matter expert on the CareRev platform and client workforce/operational management systems\n\nConsult with clients to help them understand how to use and optimize our platform to achieve desired outcomes and drive retention\n\nAdvise internal stakeholders (Regional Teams, Implementation, Customer Success, Growth, Account Management) on recurring issues or challenges with our platform in conjunction with client workforce systems & processes\n\nEducate/Train client stakeholders on how to create operational efficiencies in workflows, monitoring & interpreting data to eliminate staffing vacancies and cross-departmental staffing challenges\n\nProvide consistent communication regarding staffing patterns and needs, CareRev Clinical Professional pool and implementation milestones \n\nProcess and post open shifts, identify trends and needs, drive additional areas of opportunity, monitor fill rates\n\nFacilitate the posting of shift cancellations to optimize staff placements in other areas of need \n\nCoordinate with recruiting and credentialing to ensure accurate unit/specialty descriptions and adequate Clinical Professional pool\n\nIdentify upsell opportunities and pull in Growth and Account Management appropriately\n\n\n\n\nWhat Weโre Looking For:\n\n\nDegree in healthcare administration or similar field preferred\n\nMinimum of 2-5 years of experience in healthcare human resources, healthcare operations and/or as a healthcare SaaS client success/services manager position\n\nExperience educating or training technology end-users \n\nExperience working with internal stakeholders and clients to review data and implement new strategies for client retention\n\nExperience interacting with healthcare C-Suite executives and other leadership building successful relationships\n\nProficiency in change management strategies \n\nProficiency with Google Workspace, Salesforce, and healthcare staffing, workforce management/scheduling systems (Ex: Workday, UKG)\n\nVisit client locations regularly, regional travel required\n\nCOVID-19 vaccination is required for employment in this position\n\nMust be located in Seattle, WA\n\nSome flexible hours will be required\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Analyst, Engineer, Embedded, Testing, Linux, SaaS, Full Stack, Digital Nomad, Design, Cloud, Marketing, Copywriting, SEO, Microsoft, Excel and Travel jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
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