Herself Health is hiring a Remote Onboarding Specialist
\nOnboarding Specialist - Job Description\n\nEmployment Type: Full TimeLevel: Entry / AssociateLocation: Remote, USA\n\nWho We Are:โฏ \n\nHerself Health is an Advanced Primary Care practice for women 65+ enrolled in Medicare andโฏ Medicare Advantage plans. The concept was born out of a need to significantly improve the delivery and quality of primary care provided to this population and solve common challenges with the delivery of healthcare today, such as long wait times, rushed appointments, and care that is generalized, rather than personalized. We have a focus on womenโs issues later in life (Bone loss, weight fluctuation, changes in mental, social and emotional health). The concept and development of this company has been led by a successful venture-backed team and board withโฏa well-established record of building โbest-in-classโ companies. The Twin Cities Metro area of Minneapolis and St Paul, MN is the location for the companyโs clinical launch.โฏ \n\nWhat We Do:โฏโฏ \n\nAt Herself Health, we believe in taking a bold approach to the care of women in their mostโฏself-defining years. From their mid-60โs, as they age, women may finally have the luxury of timeโฏfor self-care, self-reflection, and self-discovery. They often find a renewed purpose in life andโฏcan truly tap into the wellspring of wisdom and resilience they have built, allowing them to liveโฏtheir lives as fully as they aspire. We believe that trusted relationships are nurtured throughโฏeffective communication and a sense of enduring connection. We use a team approach to care. As a highly trained and experienced group of professionals, we delight in working closely with each other, our patients, their loved ones, families, and caregivers. We work hard to maximize overall wellness, preserve function, optimize health, and help each woman age with dignity and grace. Our team of experts aims to elevate our patientsโโฏexperience of healthcare by providing evidence-based, whole-person, coordinated, timely, cost effective, and values-centric care. We espouse a joyful, respectful, non-discriminatory, and non-judgmental approach to every interaction, whether with our patients or among ourselves.โฏ \n\n \n\nOnboarding Specialist (Remote) Role:โฏ \n\nWe are looking for a talented Onboarding Specialist to join Herself Health and become a crucial member of our Growth Team. As an Onboarding Specialist, you will be tasked with driving new patient growth through inbound and outbound calls to new leads. You will be the first interaction potential patients have with Herself Health and will represent our values and mission to improve womenโs health. As such, it is important for you to have excellent communication and interpersonal skills, as well as a strong commitment to our mission.\n\nA successful Onboarding Specialist will have a strategic and results-driven approach to their work. They will be able to analyze data, identify areas for growth, and develop targeted outreach plans to achieve their goals. \n\nCore Responsibilities: \n\n\nMake outbound calls to potential patients to introduce our products and services \n\nAnswer inbound Sales calls to our contact center and schedule visits \n\nBuild rapport with patients and identify their needs and preferences\n\nProvide information about our products and services to patients and answer their questions\n\nNurture leads to close\n\nAchieve monthly and quarterly sales targets\n\nKeep accurate records of customer interactions and sales activities in our CRM system\n\nCollaborate with the sales team to develop and implement sales strategies\n\nParticipate in training and coaching sessions to improve sales skills and product knowledge\n\nProvide excellent customer service and ensure patient satisfaction \n\n\n\n\nMetrics of Success:โฏ \n\n\nClose Rate on New Leads \n\nScheduled Visits per month / quarter\n\nCustomer Satisfaction \n\n\n\n\nMust-have Experience: \n\n\nStrong verbal communication skills and the ability to persuade and influence others \n\nExcellent interpersonal skills and the ability to build rapport with patients \n\nProven sales experience in a call center or similar environment\n\nAbility to work well in a team and collaborate with others to achieve goals\n\nSelf-motivated and results-oriented with a strong work ethic\n\nAbility to multitask and manage time effectively\n\nFamiliarity with CRM systems (Salesforce is preferred)\n\nAbility to work in a fast-paced and dynamic environment \n\n\n\n\nNice to have experience:โฏโฏ \n\n\nExperience with senior population preferredโฏ \n\nHealthcare knowledge a plus \n\n\n\n\nWe support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSaint Paul, Minnesota, United States
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