Zen Educate is hiring a Remote Customer Success Manager
\nLocation: Vancouver. Remote, but must be located in Vancouver. \nType: Full-Time\nSalary: 55,000 - 70,000\n\n\nAbout Zen Educate:\nZen Educate is a technology company that helps match schools with temporary teaching staff (Substitute teachers, Paraprofessionals, etc.) Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less whilst teachers earn more!\n\n\nWe want students to have access to the best education possible. By improving transparency and communication between schools and teachers, weโre benefitting all parties and ensuring they can work together effectively!\n\n\nYour chance to make a difference!\n\n\nThis is your chance to join a high growth tech startup on the ground floor. We are a collaborative company and youโll have the opportunity to contribute your own ideas to our ongoing success. We are passionate about learning and development, and aim to maximise both your personal and career growth.\n\n\nWhat youโll be doing:\n- Own the relationship with key schools, including retention and expansion\n- Understanding schools needs and priorities and helping them meet those needs\n- Lead school leaders through successful recruitment processes using a consultative approach\n- Work collaboratively with the sales, operations and the technology team to continuously improve efficiency in delivering value to schools\n- Get your hands dirty. Like any true start-up, no two weeks will be the same and a general interest in mucking in and just getting the job done is crucial\n\n\nWhat we are looking for:\n- We want you to bring enthusiasm and an eagerness to learn\n- Someone passionate and motivated, who loves being a part of a close team\n- A positive and solutions focused approach\n- Proven track record of providing great customer service\n- Confident in handling objections, multitasking and managing customers\n- Growth mindset โ dedicated to growing your skills as a professional\n- Passion for companies that have a positive social impact and the education sector\n- Experience in sales, recruitment or education is a plus\n\n\nWhat's in it for you?\n- Work that you want to talk about\n- Competitive salary\n- Ownership in the company\n- 15+ days PTO & 9 federal holidays\n- Fun-loving, tight-knit team solving a problem that makes a difference\n- Health Insurance (Dental and Vision)\n- 401k \n\n\n\n\nDiversity and Inclusion\nAt Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. \n\n\nWe welcome applicants with diverse backgrounds and different experiences and perspectives โ just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where peopleโs voices are heard and all our team can look forward to coming to work. \n\n\nWe are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; weโve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Education jobs that are similar:\n\n
$70,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nVancouver
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