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๐ค Closed by robot after apply link errored w/ code 403 8 months ago
\nWe're Looking For A: Customer Service Representative\n\nLocation: REMOTE (Alabama, Arizona, Georgia, New Mexico, Nevada, Tennessee, Texas, Utah, and Wyoming) \n\nCall Center Hours of Operation: All shifts include at least one weekend day\n\n\n* 7:00AM-6:00PM MST Monday-Friday\n\n* 7:00AM-5:00PM MST Saturday/Sunday\n\n\n\n\nTraining Schedule: Paid Virtual training (4-5 weeks)\n\n\n* 8:00 AM to 4:30 PM MST Monday-Friday \n\n\n\n\nThe Golden Difference. How are we different from other companies?\n\n\n* Medical, Dental, and Vision insurance for no cost on employee-only plans\n\n* Employee Stock Ownership Plan \n\n* 401k retirement contribution\n\n* Paid vacation, paid sick time, paid holidays, and floating holidays\n\n\n\n\nWhat You'll Be Doing:\n\n\n* Handle various accounts simultaneously\n\n* Research and reconcile problems concerning charges and payments\n\n* Correct/update customer information as appropriate\n\n* Document accounts with actions taken/customer requests\n\n* Work with customers to increase membership retention, sales, and overall brand loyalty\n\n* Place orders for customers as requested\n\n* Track shipments\n\n* Meet standard call center performance metrics\n\n* Perform other Duties as assigned\n\n\n\n\nPreferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you donโt tick ALL of these boxes.):\n\n\nMaintain strictest confidentiality and discretion regarding customer information\n\nDemonstrate critical thinking and problem solving skills\n\nAdapt in a fast paced environment.\n\nInitiative to work independently\n\nExcellent attendance is required\n\nFlexibility to work additional hours as may be required\n\nStrong organizational and leadership skills\n\nStrong attention to details\n\nStrong customer service orientation\n\nStrong understanding of phone etiquette\n\nMust be able to effectively cope with typical job stress\n\nMust be able to establish and maintain effective working relationships with others.\n\nMust be able to contribute to a positive working environment.\n\n\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSalt Lake City, Utah, United States
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.