This job post is closed and the position is probably filled. Please do not apply. Work for Optiweb and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 1 year ago
\nDo you have experience in the customer support or system administration field? Do you love to work in a team, always honing your own skills and helping those around you to grow as well? Are you a great communicator?ย And finally: do you love being involved in the creation and maintenance of websites and online shops, always looking for (and also finding ;) new things to implement and improve the existing solutions? \n\n\nItโs you weโre looking for! \n\n\n\n\nWe're a full-service digital agency with more than 12 years of experience offering a complete package of web solutions; web design, website and e-commerce development, SEO, and digital marketing. We are looking for a Technical Support Specialist responsible for customer support regarding our web projects.\n\n\n\n\nOur development team counts almost 30 professionals (3 of those are support team) who take care of diverse web projects. We have successfully developed over 50 e-commerce shops (such as iglusport.si, inpos.eu, kozelj.si, bigbang.si, mass.si, and intersport.hr), over 200 web pages (kras.si, delamaris.si, inotherm.si) and a handful of web applications (cooling configurator and PC building configurator for Corsair, a custom configurator for medical examination tables for Novak-M, etc.).ย \n\n\nOur processes include everything from the planning phase to the launch and, at later stages, the maintenance of the website/shop. The platforms we mainly work with are Shopware, Magento, Pimcore, and WordPress. We are also a Pimcore Gold partner and a Shopware Solution Partner, having Magento, Shopware, and Pimcore certified developers.ย \nIn addition, we place special attention on building long-term relationships with our clients, resulting in constantly acquiring greater and more complex projects.\n\n\n\n\n<br/><br/>\n\nAs a Technical Support Specialist your responsibilities will be:\n\n\n\n* \nsetting up development and production environments for new projects\n\n\n* \nGitLab management (administration, access, and CI/CD process management)\n\n* \nproviding high-quality customer support\n\n\n* \nactively cooperating with and supporting the development, marketing, and sales teams\n\n\n* analysing and fixing errors\n\n\n\n* \n\n* \non websites (error log)\n\n* \nat a server lever (Apache, Nginx, Redis, Varnish)\n\n\n\n\n* \ncommunicating with outside service providers: hosting, security\n\n\n* \nkeeping technical documentation and company manuals up to date\n\n\n\n\n\n\n\n\nโMUST HAVEโ:\n\n\n* \nGreat communication skills\n\n* \nTeamwork skills\n\n* \nExperience in โ(e-commerce) website development, especially in working with PHP, HTML, CSS, MySQL, and JS\n\n* \nKnowledge of online security standards\n\n* \nKnowledge of DevOps processes\n\n* \nKnowledge of server infrastructure\n\n* \nGitLab (or similar technologies) experience\n\n* \nKnowledge of SSH, FTP\n\n* \nExperience in using the terminal and knowledge of basic Linux commands\n\n\n\n\n\n\n\nBonus points are if you have:\n\n\n\n* \nExperience in working with WordPress, Shopware, Magento, or any other similar platform\n\n* \nExperience in working in customer support or system administration department\n\n* \nExperience with a ticket system\n\n\n\n\n\n\n\n\nOur current technologies\n\nWe mainly work with the technologies listed below, but we are always open to use new solutions, especially if we see that they can help us get the job done sooner and more efficiently.\n\nOpen source platforms: Pimcore, Shopware, Magento, WordPress\n\nBackend: PHP, MySQL, microservices with REST API\n\nFrontend: Knockout.js, jQuery, vue.js\n\nCI/CD tools: Git, Docker, Gitlab\n\nOther: Kafka, Symfony, and Laravel for custom apps\n\n\n\n\n\n\n\n\nWhat can you expect if you join our team?\n\n\n* \nA flexible schedule,\n\n* \nwork location: your home office, our office in ล kofja Loka, or a hybrid model - your call,\n\n* \ncompetitive salary and other financial benefits: highest payouts within meal and transportation compensation, maximum annual holiday allowance payout (i.e. regres), Christmas bonus, performance bonus, and compensation for remote work,\n\n* \ntransparency and people-first culture: transparent communication about the company (both in terms of finances and procedure-wise), "people-first" culture (a day off on your birthday, relaxed work environment, and awesome culture โฆ),\n\n* \neducation, education funding, and mentorship,\n\n* \npersonal and professional development,\n\n* \na safe and stable job at company-owned headquarters,\n\n* \nthe best team buildings! ;)\n\n\n\n\n\n\n\nWe have a clear vision of where we want to be 8 years from now - check it here!ย \n\n\n\n\nWant to join us? We canโt wait to meet you! (If not, you can still think about your friend or colleague and let them know about this great opportunity).\n\n\n\n\n\n\n\n \n\nWe accept applications as long as a position is posted. You can apply in English or Slovene.\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, English, Education, Laravel, Sales, Medical and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nล kofja Loka
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.