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Twilio

Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP and SMS apps via a web API. Twilio offers a range of communication APIs for SMS, voice, video, and authentication. Developers and businesses c...

๐Ÿ“Ž twilio.com
๐Ÿ—“ Founded in 2008
๐Ÿ‘ฉโ€๐Ÿ’ป 8,156 employees
๐Ÿงฑ Software & Services
๐Ÿ“ˆ $TWLO
๐Ÿ‡บ๐Ÿ‡ธ United States
Minimum
$0k/year
๐Ÿ’ฐ 401(k)
๐ŸŒŽ Distributed team
โฐ Async
๐Ÿค“ Vision insurance
๐Ÿฆท Dental insurance
๐Ÿš‘ Medical insurance
๐Ÿ– Unlimited vacation
๐Ÿ– Paid time off
๐Ÿ“† 4 day workweek
๐Ÿ’ฐ 401k matching
๐Ÿ” Company retreats
๐Ÿฌ Coworking budget
๐Ÿ“š Learning budget
๐Ÿ’ช Free gym membership
๐Ÿง˜ Mental wellness budget
๐Ÿ–ฅ Home office budget
๐Ÿฅง Pay in crypto
๐Ÿฅธ Pseudonymous
๐Ÿ’ฐ Profit sharing
๐Ÿ’ฐ Equity compensation
โฌœ๏ธ No whiteboard interview
๐Ÿ‘€ No monitoring system
๐Ÿšซ No politics at work
๐ŸŽ… We hire old (and young)
Regions
๐ŸŒ Worldwide
โ›ฐ๏ธ North America
๐Ÿ’ƒ Latin America
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿฆ Africa
๐Ÿ•Œ Middle East
โ›ฉ Asia
๐ŸŒŠ Oceania
Countries
๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ‡ฎ๐Ÿ‡ณ India
๐Ÿ‡ต๐Ÿ‡น Portugal
๐Ÿ‡ฉ๐Ÿ‡ช Germany
๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
๐Ÿ‡ธ๐Ÿ‡ฌ Singapore
๐Ÿ‡ซ๐Ÿ‡ท France
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ‡ง๐Ÿ‡ท Brazil
๐Ÿ‡ฌ๐Ÿ‡ท Greece
๐Ÿ‡ฆ๐Ÿ‡ช United Arab Emirates
๐Ÿ‡ธ๐Ÿ‡ช Sweden
๐Ÿ‡ต๐Ÿ‡ฑ Poland
๐Ÿ‡ช๐Ÿ‡ธ Spain
๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico
๐Ÿ‡บ๐Ÿ‡ฆ Ukraine
๐Ÿ‡ฏ๐Ÿ‡ต Japan
๐Ÿ‡น๐Ÿ‡ญ Thailand
๐Ÿ‡จ๐Ÿ‡ฟ Czechia
๐Ÿ‡ท๐Ÿ‡บ Russia
๐Ÿ‡ฎ๐Ÿ‡ฑ Israel
๐Ÿ‡ซ๐Ÿ‡ฎ Finland
๐Ÿ‡จ๐Ÿ‡ณ China
๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia
๐Ÿ‡ฆ๐Ÿ‡ซ Afghanistan
๐Ÿ‡ฆ๐Ÿ‡ฑ Albania
๐Ÿ‡ฉ๐Ÿ‡ฟ Algeria
๐Ÿ‡ฆ๐Ÿ‡ธ American Samoa
๐Ÿ‡ฆ๐Ÿ‡ฉ Andorra
๐Ÿ‡ฆ๐Ÿ‡ด Angola
๐Ÿ‡ฆ๐Ÿ‡ฎ Anguilla
๐Ÿ‡ฆ๐Ÿ‡ถ Antarctica
๐Ÿ‡ฆ๐Ÿ‡ฌ Antigua and Barbuda
๐Ÿ‡ฆ๐Ÿ‡ท Argentina
๐Ÿ‡ฆ๐Ÿ‡ฒ Armenia
๐Ÿ‡ฆ๐Ÿ‡ผ Aruba
๐Ÿ‡ฆ๐Ÿ‡น Austria
๐Ÿ‡ฆ๐Ÿ‡ฟ Azerbaijan
๐Ÿ‡ง๐Ÿ‡ธ The Bahamas
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๐Ÿ‡ง๐Ÿ‡ฉ Bangladesh
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๐Ÿ‡ง๐Ÿ‡ฏ Benin
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๐Ÿ‡ง๐Ÿ‡น Bhutan
๐Ÿ‡ง๐Ÿ‡ด Bolivia
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๐Ÿ‡น๐Ÿ‡ฉ Chad
๐Ÿ‡จ๐Ÿ‡ฑ Chile
๐Ÿ‡จ๐Ÿ‡ฝ Christmas Island
๐Ÿ‡จ๐Ÿ‡จ Cocos Islands
๐Ÿ‡จ๐Ÿ‡ด Colombia
๐Ÿ‡ฐ๐Ÿ‡ฒ Comoros
๐Ÿ‡จ๐Ÿ‡ฌ Congo
๐Ÿ‡จ๐Ÿ‡ฉ DR Congo
๐Ÿ‡จ๐Ÿ‡ฐ Cook Islands
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๐Ÿ‡ญ๐Ÿ‡ท Croatia
๐Ÿ‡จ๐Ÿ‡บ Cuba
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๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark
๐Ÿ‡ฉ๐Ÿ‡ฏ Djibouti
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๐Ÿ‡น๐Ÿ‡ฑ East Timor
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๐Ÿ‡ฐ๐Ÿ‡ต North Korea
๐Ÿ‡ฐ๐Ÿ‡ท South Korea
๐Ÿด Kurdistan
๐Ÿ‡ฐ๐Ÿ‡ผ Kuwait
๐Ÿ‡ฐ๐Ÿ‡ฌ Kyrgyzstan
๐Ÿ‡ฑ๐Ÿ‡ฆ Laos
๐Ÿ‡ฑ๐Ÿ‡ป Latvia
๐Ÿ‡ฑ๐Ÿ‡ง Lebanon
๐Ÿ‡ฑ๐Ÿ‡ธ Lesotho
๐Ÿ‡ฑ๐Ÿ‡ท Liberia
๐Ÿ‡ฑ๐Ÿ‡พ Libya
๐Ÿ‡ฑ๐Ÿ‡ฎ Liechtenstein
๐Ÿ‡ฑ๐Ÿ‡น Lithuania
๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg
๐Ÿ‡ฒ๐Ÿ‡ด Macau
๐Ÿ‡ฒ๐Ÿ‡ฐ North Macedonia
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๐Ÿ‡ฒ๐Ÿ‡ญ Marshall Islands
๐Ÿ‡ฒ๐Ÿ‡ถ Martinique
๐Ÿ‡ฒ๐Ÿ‡ท Mauritania
๐Ÿ‡ฒ๐Ÿ‡บ Mauritius
๐Ÿ‡พ๐Ÿ‡น Mayotte
๐Ÿ‡ซ๐Ÿ‡ฒ Micronesia
๐Ÿ‡ฒ๐Ÿ‡ฉ Moldova
๐Ÿ‡ฒ๐Ÿ‡จ Monaco
๐Ÿ‡ฒ๐Ÿ‡ณ Mongolia
๐Ÿ‡ฒ๐Ÿ‡ช Montenegro
๐Ÿ‡ฒ๐Ÿ‡ธ Montserrat
๐Ÿ‡ฒ๐Ÿ‡ฆ Morocco
๐Ÿ‡ฒ๐Ÿ‡ฟ Mozambique
๐Ÿ‡ฒ๐Ÿ‡ฒ Myanmar
๐Ÿ‡ณ๐Ÿ‡ฆ Namibia
๐Ÿ‡ณ๐Ÿ‡ท Nauru
๐Ÿ‡ณ๐Ÿ‡ต Nepal
๐Ÿ‡ง๐Ÿ‡ถ Caribbean Netherlands
๐Ÿ‡ณ๐Ÿ‡จ New Caledonia
๐Ÿ‡ณ๐Ÿ‡ฎ Nicaragua
๐Ÿ‡ณ๐Ÿ‡ช Niger
๐Ÿ‡ณ๐Ÿ‡ฌ Nigeria
๐Ÿ‡ณ๐Ÿ‡บ Niue
๐Ÿ‡ณ๐Ÿ‡ซ Norfolk Island
๐Ÿ‡ฒ๐Ÿ‡ต Northern Mariana Islands
๐Ÿ‡ณ๐Ÿ‡ด Norway
๐Ÿ‡ด๐Ÿ‡ฒ Oman
๐Ÿ‡ต๐Ÿ‡ธ Palestine
๐Ÿ‡ต๐Ÿ‡ฐ Pakistan
๐Ÿ‡ต๐Ÿ‡ผ Palau
๐Ÿ‡ต๐Ÿ‡ฆ Panama
๐Ÿ‡ต๐Ÿ‡ฌ Papua New Guinea
๐Ÿ‡ต๐Ÿ‡พ Paraguay
๐Ÿ‡ต๐Ÿ‡ช Peru
๐Ÿ‡ต๐Ÿ‡ญ Philippines
๐Ÿ‡ต๐Ÿ‡ณ Pitcairn Island
๐Ÿ‡ต๐Ÿ‡ซ Polynesia
๐Ÿ‡ต๐Ÿ‡ท Puerto Rico
๐Ÿ‡ถ๐Ÿ‡ฆ Qatar
๐Ÿ‡ท๐Ÿ‡ช Reunion
๐Ÿ‡ท๐Ÿ‡ด Romania
๐Ÿ‡ท๐Ÿ‡ผ Rwanda
๐Ÿ‡ธ๐Ÿ‡ญ Saint Helena
๐Ÿ‡ฐ๐Ÿ‡ณ Saint Kitts and Nevis
๐Ÿ‡ฑ๐Ÿ‡จ Saint Lucia
๐Ÿ‡ต๐Ÿ‡ฒ Saint Pierre and Miquelon
๐Ÿ‡ป๐Ÿ‡จ Saint Vincent and the Grenadines
๐Ÿ‡ผ๐Ÿ‡ธ Samoa
๐Ÿ‡ธ๐Ÿ‡ฒ San Marino
๐Ÿ‡ธ๐Ÿ‡น Sao Tome and Principe
๐Ÿ‡ธ๐Ÿ‡ฆ Saudi Arabia
๐Ÿ‡ธ๐Ÿ‡ณ Senegal
๐Ÿ‡ท๐Ÿ‡ธ Serbia
๐Ÿ‡ธ๐Ÿ‡จ Seychelles
๐Ÿ‡ธ๐Ÿ‡ฑ Sierra Leone
๐Ÿ‡ฒ๐Ÿ‡ซ Saint-Martin
๐Ÿ‡ธ๐Ÿ‡ฝ Sint Maarten
๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
๐Ÿ‡ธ๐Ÿ‡ง Solomon Islands
๐Ÿ‡ธ๐Ÿ‡ด Somalia
๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa
๐Ÿ‡ฌ๐Ÿ‡ธ South Georgia and the South Sandwich Islands
๐Ÿ‡ธ๐Ÿ‡ธ South Sudan
๐Ÿ‡ฑ๐Ÿ‡ฐ Sri Lanka
๐Ÿ‡ธ๐Ÿ‡ฉ Sudan
๐Ÿ‡ธ๐Ÿ‡ท Suriname
๐Ÿ‡ธ๐Ÿ‡ฏ Svalbard and Jan Mayen Islands
๐Ÿ‡ธ๐Ÿ‡ฟ Swaziland
๐Ÿ‡จ๐Ÿ‡ญ Switzerland
๐Ÿ‡ธ๐Ÿ‡พ Syria
๐Ÿ‡น๐Ÿ‡ผ Taiwan
๐Ÿ‡น๐Ÿ‡ฏ Tajikistan
๐Ÿ‡น๐Ÿ‡ฟ Tanzania
๐Ÿ‡น๐Ÿ‡ฌ Togo
๐Ÿ‡น๐Ÿ‡ฐ Tokelau
๐Ÿ‡น๐Ÿ‡ด Tonga
๐Ÿ‡น๐Ÿ‡น Trinidad and Tobago
๐Ÿ‡น๐Ÿ‡ณ Tunisia
๐Ÿ‡น๐Ÿ‡ท Turkey
๐Ÿ‡น๐Ÿ‡ฒ Turkmenistan
๐Ÿ‡น๐Ÿ‡จ Turks and Caicos Islands
๐Ÿ‡น๐Ÿ‡ป Tuvalu
๐Ÿ‡บ๐Ÿ‡ฌ Uganda
๐Ÿ‡บ๐Ÿ‡พ Uruguay
๐Ÿ Hawaii
๐Ÿ‡บ๐Ÿ‡ฒ USA Minor Outlying Islands
๐Ÿ‡บ๐Ÿ‡ฟ Uzbekistan
๐Ÿ‡ป๐Ÿ‡บ Vanuatu
๐Ÿ‡ป๐Ÿ‡ฆ Vatican City
๐Ÿ‡ป๐Ÿ‡ช Venezuela
๐Ÿ‡ป๐Ÿ‡ณ Vietnam
๐Ÿ‡ป๐Ÿ‡ฌ British Virgin Islands
๐Ÿ‡ป๐Ÿ‡ฎ United States Virgin Islands
๐Ÿ‡ผ๐Ÿ‡ซ Wallis and Futuna Islands
๐Ÿ‡ช๐Ÿ‡ญ Western Sahara
๐Ÿ‡พ๐Ÿ‡ช Yemen
๐Ÿ‡ฟ๐Ÿ‡ฒ Zambia
๐Ÿ‡ฟ๐Ÿ‡ผ Zimbabwe
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๐Ÿข Twilio Remove this filter
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Twilio


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $80k*

Manager

 

HR

 

Security

Support

Growth

Code

Financial

Cloud

Leader

Strategy

Management

Senior

Analytics

Legal

Health

Engineering

Executive

Twilio

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๐Ÿ‘€ 702 views

โœ… 24 applied (3%)

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Twilio is hiring a
Remote Strategic Sourcing Manager

See yourself at Twilio\n\nJoin the team as our next Strategic Sourcing Manager\nWho we are & why weโ€™re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\n \n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.\nAbout the job\n\nYou will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. This leader lives the Twilio Magic and has a demonstrated track record managing large-scale supply chain and procurement improvement projects. This role is high visibility and will interact with various senior leaders in the company. The ideal candidate for this role has a history of delivering results, has executive presence, is proactive, can influence stakeholders, and simply โ€œgets things doneโ€. \n\n \nResponsibilities\n\nIn this role, youโ€™ll:\n\nAs the Strategic Sourcing Manager, you will be responsible for conducting category spend analyses and reporting, supplier stratification, understanding supply market, owning deals from source to contract, and negotiating complex deals with high visibility. In addition:\n\n \n\n\n* Developing plan on cost savings strategy for technology services and products โ€“ primarily focusing on sourcing and qualification of third-party cloud, SaaS, data center, and related service providers and cloud management tools. \n\n* Partnering with stakeholders to fully understand business roadmaps and creating sourcing pipeline & developing supplier strategy / plan for your categories.\n\n* Gaining understanding of industry trends to make educated recommendations about pricing, competition, supplier optimization, and market compression.\n\n* Leading the negotiation of contracts with new suppliers and/or the renegotiation of existing contracts to accomplish lowest total cost of ownership and meet savings objectives.\n\n* Optimizing and bringing in efficiencies in source-to-contract process through standardization of commodity code structure.\n\n* Continuously measuring, managing and improving supplier actual performance against negotiated SLA.\n\n* Driving request for information (RFI) and request for proposals (RFP) with vendors, overseeing review of the proposals with business, compliance, security and legal teams and managing the entire bid to business award to contract execution process.\n\n* Managing and influencing internal stakeholders to make the best business decisions that optimize value and cost.\n\n* Quickly adapt and support other categories as needed such as professional services, HR and benefits, real estate and workplace, and legal services. \n\n* Deliver on complex S2P improvement projects or other improvement projects.\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. We encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\n \n\nRequired:\n\n\n* Masterโ€™s Degree and/or Bachelors in Business, Supply Chain, Finance, Industrial Engineering and/or Operations.\n\n* 5+ years experience in a senior procurement role, practicing best-in-class procurement processes .\n\n* Experience in indirect strategic sourcing categories such as Marketing,Tax & Audit, SaaS, HR/benefits, and Hardware for global companies. \n\n* Proven experience building category strategies and delivering hard savings year over year \n\n* Proven record of measuring KPIs, developing scorecards, reports, and driving Quarterly business review (QBR) process to monitor sourcing and supplier performance.\n\n* Strong quantitative, financial and analytical skills paired with hands-on knowledge of Excel, excellent attention to detail, and good business judgment.\n\n* Superior negotiation skills, developed through significant technology sourcing hands-on experience\n\n* Experience leveraging Oracle, and Oracle procurement & ERP systems, RFP tools and spend analytics tools.\n\n* History of taking total ownership, initiative/proactiveness, and executing on time and under pressure.\n\n\n\n\n\n\n\n\nLocation \n\nThis role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.\n\n \n\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ€” something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\n \n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\n \n\nIf this role isn't what you're looking for, please consider other open positions.\n(Location dependent information)\n\n \n\n*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.\n\n \n\n*If you are a Colorado applicant:\n\n\n* The estimated pay range for this role, based in Colorado, is $99,360.00- $124,200.00\n\n* Based in New York, Washington State or California (outside the San Francisco Bay Area): $105,200.00-$131,500.00\n\n* Additionally, this role is eligible to participate in Twilio's equity plan.\n\n\n\n\n \n\nThe successful candidateโ€™s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilioโ€™s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior and Legal jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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Twilio


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $80k*

Manager

 

SaaS

 

Training

Technical

Support

Software

Growth

Cloud

Leader

Strategy

Management

Lead

Operations

Operational

Sales

Health

Engineering

Twilio

Apply now

๐Ÿ‘€ 704 views

โœ… 23 applied (3%)

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Twilio is hiring a
Remote Manager Personalized Support

See yourself at Twilio\n\nJoin the team as our next Personalized Support Manager\n\nLocation: Remote U.S. in EST/CST Time Zones\nWho we are & why weโ€™re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.\nAbout the job\n\nThe Personalized Support Manager is responsible for the performance of Twilioโ€™s products and will manage a team of global Technical Account Managers while working in United States Eastern and Central Time-Zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers. \nResponsibilities\n\nIn this role, youโ€™ll:\n\n\n* Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilioโ€™s strategic customers. The teamโ€™s role is to assist customers in resolving complex technical problems, delivering proactive guidance to provide added value through the use of Twilio technologies and being the champion for the customer within Twilio. \n\n* As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well-being. \n\n* You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture. A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers.  \n\n* You will also be working alongside our Sales teams to manage customer accounts. You will enable and train new employees to supplement existing resources as needed while raising the bar on the standard of support excellence. You will foster a strong culture of collaboration and customer empathy in the team.\n\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having โ€œdesiredโ€ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\nRequired:\n\n\n* 6+ years of experience as part of a support or operations team in a software or SaaS company.\n\n* 4+ years of experience leading a technical support team in a software or SaaS company.\n\n* Experience coaching Technical Account Managers in providing best-in-class customized proactive and reactive support to customers. \n\n* Exceptional emotional intelligence, interpersonal communication and professional writing skills. \n\n* Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.\n\n* Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)\n\n* Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements. \n\n* Diplomacy in uncertain situations with an analytical and process driven solution approach.\n\n\n\n\nDesired:\n\n\n* Knowledge of networking protocols, standards, troubleshooting and cloud computing. \n\n* Working knowledge of P/L, expense, cost, resource and risk management in enterprise portfolios. \n\n* Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools. \n\n\n\nLocation \n\nRemote U.S. in EST/CST Time Zones \nOther Notes\n*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.\n\nThe estimated pay ranges for this role are as follows:\n\n\nBased in Colorado: $99,360.00 - $124,200.00 \n\nBased in New York, Washington State or California (outside the San Francisco Bay Area): $105,200.00 - $131,500.00\n\nThis role may be eligible to participate in Twilioโ€™s equity plan. \n\nAll roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n\n\n\nThe successful candidateโ€™s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. \nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ€” something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\nIf this role isn't what you're looking for, please consider other open positions. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Sales jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Twilio


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $170k*

Manager

 

Support

 

Software

Growth

Director

Strategy

Management

Senior

Operations

Operational

Marketing

Legal

Health

Twilio

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๐Ÿ‘€ 655 views

โœ… 26 applied (4%)

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Twilio is hiring a
Remote Senior Paralegal Regulatory Compliance Manager

Senior Paralegal / Telecommunications Regulatory Compliance Manager\nSee yourself at Twilio\n\nJoin the team as our next Senior Paralegal / Telecommunications Regulatory Compliance Manager. \nWho we are & why weโ€™re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\nAlthough we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.\nAbout the job\n\nWe are looking for a Senior Paralegal / Telecommunications Regulatory Compliance Manager to join our Legal Strategy & Operations function, supporting global telecommunications regulatory compliance initiatives for Twilioโ€™s Communications Business Unit, as well as certain procurement-related tasks. Reporting to the Director of Legal Strategy & Operations, you will project manage complex compliance initiatives simultaneously, from start to finish, and across various stakeholders within the Legal Department, Product Management, R&D, Carrier Relations, and our external law firms. You will also ensure Twilio meets its regulatory reporting obligations and responds to regulatory inquiries and audit requests in a timely manner, and assist with a variety of ad hoc compliance related projects. The right candidate for this role will have strong program and project manage skills and a solid understanding of telecommunications regulatory compliance and its complexities on a global scale. If you like solving problems and creating order out of chaos, this is the role for you. \n\nResponsibilities\n\nIn this role, youโ€™ll:\n\n\n* Project manage multiple complex regulatory compliance initiatives across multiple stakeholders from start to finish\n\n* Serve as the first point of contact to review and respond to regulatory inquiries, requests for information, and audits in a timely manner and coordinate with internal legal colleagues and stakeholders on these responses, as necessary\n\n* Ensure Twilio adheres to its regulatory reporting requirements, which includes performing quality assurance checks prior to submitting reports to regulators and serving as an escalation point to the business for complex regulatory reporting requests\n\n* Perform a variety of legal research and due diligence regarding telecommunications licensing and regulatory compliance requirements in specific countries, including conducting compliance gap analyses to determine non-compliance risks\n\n* Track the status of all regulatory compliance initiatives and gap analyses across the Communications Business Unit and ensure they are kept accurate and up-to-date at a regular cadence\n\n* Liaise with outside counsel on regulatory compliance initiatives and summarize outside counselโ€™s recommendations in a manner that is tailored to Twilioโ€™s compliance needs and posture\n\n* Review and negotiate a variety of procurement agreements (e.g., software agreements, services agreements, event agreements, marketing agreements), as needed  \n\n* Identify areas for, devise, and assist in implementing process improvements to unlock efficiencies\n\n* Manage internal budgets and invoicing related to regulatory compliance-related legal work\n\n* Provide support on a variety of ad-hoc operational projects and tasks\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having โ€œdesiredโ€ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\nRequired\n\n\n* A bachelorโ€™s degree or equivalent experience\n\n* 8+ years in a paralegal or compliance manager role, with 3+ years experience specifically with telecommunications regulatory compliance-related work\n\n* Experience reviewing procurement agreements\n\n* Strong program and project management skills and the ability to juggle multiple projects at any given time\n\n* Strong people skills and ability to work with different stakeholder on a global basis\n\n* Experience identifying and recommending process improvements\n\n* Outstanding communication skills, both written and verbal, and strong attention to detail  \n\n* Ability to manage a high volume of work in a fast-paced, ever-changing environment \n\n\n\n\n Desired\n\n\n* Enjoys being the go-to process expert\n\n* Ability to read and write in French is a plus\n\n* A strong knack for using and analyzing data to make data-driven decisions\n\n* Good sense of humor, disdain for drama, interest for learning new things, and desire to get things done\n\n\n\n\nLocation \n\nThis role is remote and is not eligible for hire in San Francisco, Oakland or San Jose, CA, Connecticut, New Jersey, New York, Washington, Pennsylvania or the surrounding areas.\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ€” something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\nIf this role isn't what you're looking for, please consider other open positions.\n\n \n\n*Please note this role is open to candidates outside of Colorado. The information below is provided for candidates hired in those locations only.\n\nThe estimated pay ranges for this role are as follows:\n\n\n* Based in Colorado: $99360 - $124200.\n\n* This role may be eligible to participate in Twilioโ€™s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n\n\n\nThe successful candidateโ€™s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. \n\n\n\n\n\n\n\nTwilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.\n\nTwilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Legal jobs that are similar:\n\n $60,000 — $170,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Twilio


๐Ÿ‡ฎ๐Ÿ‡ณ India
๐Ÿ’ฐ $60k - $115k*

Analyst

 

Python

 

Support

Growth

Quality Assurance

Analytics

Twilio

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๐Ÿ‘€ 2,561 views

โœ… 281 applied (11%)

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Twilio is hiring a
Remote Product Data Analyst

See yourself at Twilio\n\nJoin the team as our next Product Data Analyst (L3)\nWho we are & why weโ€™re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\n \n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.\nAbout the job\n\nThis position is needed to help uncover and deliver product data, analysis, and insights that empower stakeholders at all levels to maximize the impact of data in decision making. Our team is expanding to provide meaningful, data-backed insights from which to develop and grow our industry leading communications products.\nResponsibilities\n\nIn this role, youโ€™ll:\n\n\n* Work with product managers to inject data into decision making and planning to increase confidence in strategic business outcomes via defining OKRs, designing and building insight generating reports and dashboards, and partnering cross functionally to source and process product data.\n\n* Leverage SQL programming skills and data visualization tools to communicate product insights and recommendations to stakeholders at all levels. Standardize, maintain, and document metrics, models, datasets, and dashboards leveraging tools such as Looker, Tableau, Confluence, Acryl, and code.\n\n* Source, identify, and leverage data and insights for time-critical and strategic decision making.\n\n* Own and foster stakeholder partnerships by acting as a trusted advisor. \n\n* Collaborate with data producers and consumers during the product development lifecycle to ensure consistent data quality and availability for reporting post launch. \n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having โ€œdesiredโ€ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\n \n\nRequired:\n\n\n* 4-5 years of professional experience performing quantitative analysis, building dashboards and reports, working with business partners to convert ambiguous, messy data into tangible and actionable results that influence product and business impacting decisions in a fast paced industry. \n\n* Intermediate level experience writing, developing, and performing QA in SQL and SQL-like relational data languages (2+ years on a regular basis). \n\n* Demonstrated ability in building reports, metrics, dashboards, etc. for analytics projects that often require data preparation processes such as data extraction, cleansing, mapping, loading and operationalizing workflows in production.\n\n* Ability to think strategically and initiate, refine, and complete projects with minimal guidance in an often ambiguous environment.\n\n* Experience with modern data visualization tools. Tableau and Looker (LookML) is preferred.\n\n\n\n\nDesired:\n\n\n* Experience or familiarity with data warehousing and/or ETL processes, and distributed computing technologies (Hive/Presto/Spark/Zeppelin) is a plus.\n\n* Experience in python (e.g. pandas, numpy, scikit-learn) or R for data manipulation and analysis, including predictive analytics, regression, hypothesis testing, and causal analysis is a plus.\n\n\n\n\n \n\nLocation \n\nThis role will be remote, and based in India.\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ€” something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\n \n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\n \n\nIf this role isn't what you're looking for, please consider other open positions. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python and Python jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Twilio


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $110k*

React

 

Front End

 

Technical

Support

Developer

Software

Code

Web

JavaScript

Cloud

Typescript

SEO

API

Leader

Content

Junior

Operational

Health

Engineer

Backend

Fullstack

Twilio

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๐Ÿ‘€ 810 views

โœ… 59 applied (7%)

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Twilio is hiring a
Remote Staff Engineer Fullstack Publishing Platform

\nSee yourself at Twilio\n\nJoin the team as a Staff Software Engineer for the Developer Publishing Platform at Twilio.\n\nWho we are & why weโ€™re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.\n\nAbout the job\n\nThis position is needed to help build the web application powering Twilioโ€™s most critical developer experiences, including API documentation and technical tutorials. Serving alongside developer evangelists, developer educators, and other technical content creators, you will build a web app used by millions of developers every year. You will innovate in the presentation, performance, and user experience of developer documentation. You will pair technical expertise with great stakeholder management, and help guide a technical roadmap. You will help guide and mentor other developers and contractors to deliver the solutions required by our content authors. We are not building just a simple documentation website, but a large application with frontend and backend components, automation, and a world-class contributor experience for thousands of interactive docs pages.\n\nResponsibilities\n\nIn this role, youโ€™ll:\n\n\n* Collaborate with subject-matter experts, fellow developers, and internal stakeholders to execute on a roadmap that delivers great developer experiences\n\n* Design and create world-class tooling for technical content creators, so they can spend more time writing and collaborating, and less time wrestling their content to work well on the website\n\n* Drive operational excellence for the publishing platform application, maintaining robust uptime and enabling continuous delivery\n\n* Provide technical leadership and mentor junior engineers, providing guidance, code reviews, and fostering their professional development within the team\n\n* Work with content and SEO experts to ensure that our website is built for performance and usability from search\n\n* Engage with end users and the broader developer community to learn how our documentation, tutorials, and technical content can best serve them\n\n* Propose and implement new ideas to advance the state of the art in developer documentation and web-based developer tools\n\n* Aggregate and prioritize feedback from internal customers, to ensure our publishing platform is meeting their needs\n\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having โ€œdesiredโ€ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\nRequired:\n\n\n* 7+ years experience writing production-grade code in a modern programming language\n\n* Full stack software development experience, including rich front ends in JavaScript and backends in a major programming language\n\n* Experience with React and the Jamstack model of web development. Next.js and TypeScript are a plus.\n\n* Significant experience as a technical leader on web development projects built for a developer audience\n\n* Experience interfacing with business stakeholders, and translating business requirements into software solutions\n\n* Experience navigating and understanding a large scale software architecture, and understanding how pieces fit together in a distributed system\n\n* Experience supporting mission-critical web applications and infrastructure\n\n* Comfortable asking questions and taking initiative to solve problems in a company where it is often necessary to โ€œdraw the owlโ€\n\n* Excellent written and verbal communications skills\n\n* Demonstrated commitment to seeking diverse viewpoints, and acting with intention to create an inclusive team environment\n\n\n\n\nDesired:\n\n\n* DevOps experience such as automating cloud infrastructure using a tool like Terraform, and building CI/CD pipelines\n\n* Track record of open source contribution\n\n* Experience with technical content publishing and related technologies\n\n* Keen eye for design, particularly experience focused on UX\n\n* Experience building DX tooling, for example, linting, code editor plugins, or GitHub custom apps\n\n* Experience in frontend reliability, including monitoring, alerting, and responding to incidents\n\n* Experience in writing appropriate unit, integration, and end-to-end tests\n\n* An interest in pair/mob programming, effective asynchronous working, and seeking a productive balance between async and sync work\n\n\n\nLocation  \n\nThis role will be remote, and based in the United States.\n\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\n\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ€” something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\nIf this role isn't what you're looking for, please consider other open positions.\n\n*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.\n\nThe estimated pay ranges for this role are as follows:\n\n\nBased in Colorado: $145,520 - $181,900.\n\nBased in New York, Washington State or California (outside the San Francisco Bay Area): $154,080 - $192,600.\n\nBased in the San Francisco Bay area, California: $171,120 - $213,900.\n\nThis role may be eligible to participate in Twilioโ€™s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n\n\n\nThe successful candidateโ€™s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to React, JavaScript, Cloud, Typescript, SEO, API, Engineer and Backend jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Twilio


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $48k - $93k*

Software

 

Design

 

Front End

Technical

Support

UI

UX

Web

Health

Engineer

Engineering

Twilio

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๐Ÿ‘€ 650 views

โœ… 81 applied (12%)

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Twilio is hiring a
Remote Software Engineer

See yourself at Twilio\n\nJoin the team as our next Software Engineer (L3), Orchestration and Experimentation. \nWho we are & why weโ€™re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.\nAbout the job\n\nIn this role, youโ€™ll join the Experimentation and Platform Orchestration Teams, which is part of the Customer AI pillar of Twilio Data & Apps. You will  contribute to our fledgling Experimentation offering, which will allow our customers to experiment with their Audiences, Journeys, Broadcasts, and other portions of their CDP to understand what choices help them best reach their business goals.\nResponsibilities\n\nIn this role, youโ€™ll:\n\n\n* Work with our UX Designers and Product Managers to design and build the customer experience for our Experimentation systems in Twilio Engage\n\n* Build highly scalable and robust APIs to create experiments, and interact with experiments.\n\n* Collaborate with teams across the engineering organization to understand and implement a growing set of requirements.\n\n* Participate in an on-call rotation to support our business-critical infrastructure\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having โ€œdesiredโ€ qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\nRequired:\n\n\n* 5+ years of experience writing production level web applications and/or customer facing web SDKs \n\n* 5+ years of experience frontend software engineering\n\n* Strong experience in Javascript, Typescript, NodeJS, HTML, and CSS\n\n* Experience in Web Components, React/JSX, Vue, Angular, or equivalent UI frameworks\n\n* Experience in browser APIs and optimizing frontend performance\n\n* Experience in automated build, test, and deployment pipelines\n\n* Solid verbal and written communication skills, and able to communicate effectively with technical and non technical stakeholders in English\n\n* A healthy ability to manage and resolve conflict - you have the ability to listen, present, and question effectively\n\n* Bachelorโ€™s and/or Masterโ€™s degree, preferably in CS, or equivalent experience\n\n\n\nLocation \n\nThis role will be remote and based in the U.S. but is not eligible to be hired in CA or NY. \nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values โ€” something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\nIf this role isn't what you're looking for, please consider other open positions.\n\nThe estimated pay ranges for this role are as follows:\n\n\n* Based in Colorado: $132,000- $165,000.\n\nThis role may be eligible to participate in Twilioโ€™s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n\n\n\nThe successful candidateโ€™s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Engineer jobs that are similar:\n\n $47,500 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Twilio


๐Ÿ‡ฎ๐Ÿ‡ช Ireland
๐Ÿ’ฐ $30k - $55k*

Security

 

Support

 

Developer

Software

Video

Analytics

Sales

Twilio

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๐Ÿ‘€ 1,530 views

โœ… 160 applied (10%)

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Twilio is hiring a
Remote Sales Support Representative

\nBecause you belong at Twilio\n\nThe Who, What, Where and Why\n\nWho?\n\nTwilio is looking for a German speaking Sales Support Representative to join the Strategic Sales team. Weโ€™re looking for an intelligent, ambitious and talented individual who is keen to understand more about how large businesses operate; this role will provide insights on and windows into many aspects of Twilioโ€™s sales motion.\n\n\n* Highly communicative and can work in a team to support the wider goals of the enterprise sales function\n\n* Experience working with G Drive and fluent in Google Docs, Google Sheets and Salesforce.\n\n* You donโ€™t need to have experience in a sales role, indeed this role has allowed previously individuals to pursue roles in Twilio in data analytics, sales or marketing.\n\n* Organizational skills are important and the ability to work in a fast paced environment. This is not a quota carrying role.\n\nFluent in English & German\n\n\n\n\nWhat?\n\nThis role will see you supporting the Strategic Account Executives to be more efficient in hitting quota. \n\n\n* This individual is โ€˜the glueโ€™ between many different functions within the organization.\n\n* Assisting Account Executives with numerous activities and processes along the entire sales cycle.\n\n* Prepare Pricing and Deal Structure, use and master internal pricing tools.\n\n* Engage with client stakeholders to ensure Proposal Bill Of Materials (OFs) are correct.\n\n* Work with internal stakeholders to ensure all aspects throughout the sales process are smooth (Deal Desk, Contracts, Legal, Pre-Sales, Security requests) and to ensure the BOM and Contracts are accurate. You will deal with people, data sets and processes.\n\n* Manage prioritisation of key deals with Sales Management.\n\n* Update / Oversee CRM records of ENT accounts\n\n* Support Enterprise AEs to understand customers current usage and improvement opportunities (Monkey  Analytics for existing customers)\n\n\n\n\nWhy?\n\nIn this role you will be able to work closely with the Strategic sales team and support them to be more successful in their day to day duties. This will provide the support that will allow our Enterprise to expand our enterprise footprint and scale. As such, this role presents a great opportunity to be part of a team that is succeeding while gaining an insight into how an Enterprise sales deal is structured. Before taking your next step in your sales career. Our goal is to create great customer experiences by being Twilio product experts and engaging with customers in a consultative manner to identify their needs and pain points.\n\nTwilio is a company that is empowering the worldโ€™s developers with modern communication tools in order to build better applications to maximize customer engagement. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.\n\nTwilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.\n\nWhere?\n\nThis position is based remotely from the United Kingdom. \n\nAbout us\n\nMillions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the worldโ€™s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worldโ€™s most demanding applications. By making communications a part of every software developerโ€™s toolkit, Twilio is enabling innovators across every industry โ€” from emerging leaders to the worldโ€™s largest organizations โ€” to reinvent how companies engage with their customers.\n\nTwilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video and Sales jobs that are similar:\n\n $30,000 — $55,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDublin, Dublin, Ireland
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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