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National Information Solutions Cooperative (NISC)


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $50k - $93k*

Software

 

Design

 

Training

Technical

Support

Testing

Web

Management

Telecom

National Information Solutions Cooperative (NISC)

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๐Ÿ‘€ 1,079 views

โœ… 92 applied (9%)

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National Information Solutions Cooperative (NISC) is hiring a
Remote Support Specialist Telecom Customer Care & Billing Software

\nPlease note: full remote work for this team is taken under consideration for applicants coming in with prior Telecom Co-op Industry experience and/or NISC software experience. Applicants from outside the Cooperative Industry or without a good understanding and baseline knowledge of NISC software will need to be local to the Mandan, North Dakota, office and able to work on-site during the week to maximize training and learning. A hybrid office/work-from-home schedule is a possibility in these instances after training. The work schedule will be discussed during the interview process.\n\nWe will not be able to consider candidates for a fully remote position without the requirements above being met.\n\nPrimary Responsibilities\n\nWould you like to build a career with a company with a focus on building relationships and challenging you to grow in your career? NISC is ranked in ComputerWorldโ€™s Best Places to Work survey for fourteen consecutive years and we are looking for a qualified individual to join our Telecom Support team. Become part of a team that is responsible for providing exceptional customer service and technical support while supporting NISC Member/Customers in their use of NISCโ€™s applications. This highly motivated person will assist customers in all aspects of application support including troubleshooting, training, and on-going support.\n\nWhat you will do in this role:\n\n\n* Provide superior customer support to internal and external customers in all encounters.\n\n* Assist customers in all aspects of application support including troubleshooting, training, and on-going support.\n\n* Prepare Change Requests (CRs) and follow-up to resolution.\n\n* Perform research of difficult application problems, resolves issues for Member/Customers who are using and recommends changes or enhancements as directed.\n\n* Facilitate and follow up with Member/Customers on difficult requests and procedures.\n\n* Assist with mass communications to Member/Customers.\n\n* Assist with software release process.\n\n* Gather, maintains and audits Member information in the configuration database.\n\n* Utilize all support tools as directed.\n\n* Convey customer feedback to product development staff as appropriate.\n\n* Perform on-site training or deliver remote application training to Member/Customers via Web Tools.\n\n* Provide after hours support.\n\n* May develop and deliver training to co-workers as assigned.\n\n* May prepare materials and deliver National IT Learning Center classes.\n\n* May prepare materials and deliver Member information Conference (MIC) sessions.\n\n* May be called upon to assist in other support areas.\n\n* May be called upon to participate on design teams regarding application enhancements.\n\n* May be called upon to participate in testing of new product development or enhancements.\n\n* May be required to travel to customer sites.\n\n* Other duties as assigned.\n\n\n\n\nDesired Job Experience\n\n\n* Generally requires 3-5 years of product usage or support experience either at NISC or similar related experience.\n\n* Basic knowledge of NISC's productsโ€™ features and functionality.\n\n* Basic knowledge of Project Management processes and theory.\n\n* Basic knowledge of Service Level Management (SLM) best practices.\n\n* Basic knowledge of the Utility or Telecom industry a plus.\n\n* Familiarity with other integrated applications and services.\n\n\n\n\nImportant Skills\n\n\n* Excellent verbal and written interpersonal and communication skills.\n\n* Excellent presentation and training skills.\n\n* Excellent telephone etiquette and an ability to deal effectively with Member/Customers.\n\n* Excellent research and problem solving skills with a strong attention to detail.\n\n* Strong PC skills.\n\n* Ability to effectively lead, influence and teach others.\n\n* Ability to organize and prioritize.\n\n* Ability to interact in a positive manner with internal and external contacts.\n\n* Ability to work independently, as well as in a team environment\n\n* Ability to travel as often as necessary to meet the goals and objectives of the position.\n\n* Commitment to NISCโ€™s Statement of Shared Values.\n\n\n\n\nDesired Education\n\nBachelor's degree in a business-related field or equivalent experience.\n\nMinimum Physical Requirements\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\nEmployees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Testing jobs that are similar:\n\n $50,000 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nMandan, North Dakota, United States
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Octopus Energy

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐ŸŒ Probably worldwide
๐Ÿ’ฐ $70k - $110k

Analyst

 

Training

Technical

Financial

Operations

Analytics

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Octopus Energy

๐Ÿ‘€ 1,370 views

โœ… 209 applied (15%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Octopus Energy and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 3 months ago


\nWhat we do. Electric Car Leasing \n\n\nWhy we do it. Greener. Fairer. Future.\n\n\n\n\nAt Octopus Electric Vehicles weโ€™re developing a data platform that provides data services to all areas of our business. The aim of the platform is to enable self-service of data analytics of data hungry internal users as well as automation of all our data workflows - from simple ETL jobs to (future) ML training and prediction. \n\n\nThe data team at OEV is a newly established team and is growing at speed. We have invested time and resources on establishing a core data platform, and are now leveraging technology to automate processes and reporting, so we can focus on solving interesting problems and answering complex questions across the whole customer domain - from customer operations to financial modelling. We are looking for an experienced data analyst that is equally passionate about using technology to grow the business and decarbonise the UKโ€™s fleet.\n\n\nThis is a fantastic opportunity to work on data problems that genuinely move us closer to Net Zero with a company that is passionate about building great technology to change the way customers travel sustainably. \n\n\n\nWhat you'll do \n* Collaborate with other teams to understand their challenges and identify opportunities for using data solutions to improve efficiency and/or drive informed decision making\n* Build new data sources and data pipelines that deliver key data and insights to the business (this will include integration with third party systems and ingestion through APIs)\n* Build tables and models in DBT that allow less technical users to self-serve and carry out their own reporting and analytics\n* Build and maintain automated dashboards and reports that are effective in helping stakeholders monitor key performance indicators and easily make decisions\n* Create frameworks and documentation to enable self-serve in the business (e.g. utilising data dictionaries, running onboarding workshops, coaching new users)\n* Use data analytics and data science to help us work out what we do well, what we should improve, and what we should do next\n* Help shaping the direction of our growing team\n\n\n\nWhat you'll need\n* You donโ€™t need experience with electric vehicles (we can teach you that!), but having worked in similar environments might be a bonus.\n* First and foremost, we want our people to have a passion for decarbonisation. Youโ€™ll have a keen interest in improving data literacy in a growing business, and using technology to automate processes so we can focus on interesting problems\n* Youโ€™ll have a curious and self-driven approach, as well as the ability to extract clear objectives and requirements from broad challenges or questions\n* Youโ€™ll have a real eagerness to get your hands dirty and work across the whole data lifecycle\n* Ideally youโ€™ll have at least 2-3 years of experience working in data teams\n* Youโ€™ll have great attention to detail\n* Youโ€™ll have expertise in communicating complex ideas clearly, and a strong background in using data to influence decisions and behaviours\n* Youโ€™ll have experience in the following (in rough priority order): SQL (experience in writing performant queries), Python, Data transformation, Data visualisation (dashboarding / BI tooling) DBT (desirable, not required)\n* It would be valuable to have experience working with ambiguity in a scale-up (or scale-up-like) environment \n* Youโ€™ll have passion about shaping the direction of the team, and excitement about working across all areas of the business\n\n\n\nWhy else you'll love it here\n* Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!\n* Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people  \n* Visit our perks hub - Octopus Employee Benefits\n\n\n\n\n\nAbout us \n\n\nThe electric revolution has arrived - and from 2035 youโ€™ll no longer be able to buy a new petrol or diesel car in the UK. \n\n\nWeโ€™re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UKโ€™s most exciting start-ups โ€“ making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.\n\n\nOctopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. \n\n\nWe're an Octopus Energy companyโ€”an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.\n\n\nIf this sounds like you then we'd love to hear from you. \n\n\nStudies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.\n\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

World Relief


Memphis, TN
๐Ÿ’ฐ $30k - $60k*

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World Relief is hiring a
Remote Workplace ESL Instructor

\nORGANIZATION SUMMARY:\nWorld Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the worldโ€™s greatest problems โ€“ disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding. \n \nIn the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.\n\n\nPOSITION SUMMARY:\nAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?\n\n\nIf you answered โ€˜yesโ€™, to any of the above, World Relief, and millions of people around the world need you. \n\n\nThe Workplace ESL Instructor works with World Relief Memphisโ€™ (WRM) Connect Language Center (CLC) team to deliver on the mission of the Connect Language Center to โ€œbuild belonging by creating community spaces in quality ESL programming, teacher training, and cross-cultural education opportunities.โ€ This role provides high-quality ESL instruction for NNS as part of our Company English program, which offers workplace ESL classes at the request of companies for their NNS employees. This role also works closely with the partnering companies to understand their English language objectives and makes necessary adjustments to the curriculum and instructional approach.\n\n\n\nRole & Responsibilities\n* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\n\nInstruction & Collaboration: \n* Provide high-quality ESL instruction for NNS as part of the CLCโ€™s Company English program\n* Develop and deliver lessons for a multi-level class using selected texts and supplemental materials\n* Provide instruction that is consistent and coordinated with the instructional program so as to ensure that learners in attendance meet and exceed learning targets \n* Provide a nurturing and supportive learning environment that encourages learners to take responsibility and incorporates growth-oriented instructional strategies \n* Employ a variety of instructional techniques and strategies to meet different aptitudes and interests of the learner \n* Facilitate classroom group discussion to empower students to analyze situations and draw conclusions\n* Design scaffolded lesson plans and develop curriculum materials focused on basic language skills using the communicative approach \n* Motivate and make learning accessible as well as stimulating and while promoting an interactive classroom with a heavy emphasis on student participation \n* Develop lessons appropriate to method of delivery: in-person, remote, or hybrid \n* Integrate digital literacy, basic math concepts, reading skills, and career pathways into English language instruction and practice as needed \n* Maintain clear records of grades, assessments, and lesson materials using WRM record keeping tools and processes\n* Create a learning environment that is welcoming, accessible, engaging, and active \n* Address all language skills in the classroom โ€“ speaking, listening, reading, and writing with an emphasis placed on literacy and life skills\n* Maintain a positive relationship with company partners with the aim to retain strong partners for ongoing collaboration\n* Seek ongoing feedback from partner companies to ensure course delivery aligns with company objectives for employees in ESL classes\n* Provide progress reports to partner companies at intervals specified in partnership agreements\n* Facilitate classroom celebrations and milestones such as end of cycle parties when appropriate\n* Collaborate with team members in the Connect Language Center and other WRM departments to ensure effective and efficient programming and organizational processes\n* When appropriate, collaborate with WRM volunteer coordinators to provide meaningful tasks for volunteers to engage with students or classroom needs\n* Willingness to teach ESL classes at the Connect Language Center or other location when assigned by supervisor and as schedule permits\n* Complete a minimum of fifteen hours of professional development each fiscal year \n* Attend department and staff meetings as determined by supervisor\n* Participate in CLC and WRM events as determined by supervisor \n\n\nAssessment & Record Keeping: \n* Conduct student assessments and record attendance \n* Follow communication procedures related to student progress and absences with the partner companyโ€™s supervisor \n* Complete monthly reports (i.e., attendance, volunteer hours, and lessons plans) as scheduled to ensure program compliance \n* Maintain clear records of grades, assessments, and lesson materials\n* Collect student work samples at regular intervals \n* Assist in printing of student course completion certificates and documentation \n* Administer academic and language assessments for the purpose of evaluating the learners progress for meeting academic learning targets and progress in language acquisition\n* Perform other duties as assigned by supervisor\n\n\n\nKnowledge, Skills, & Abilities\n* Excellent interpersonal skills and cross-cultural skills, including ability to communicate and build lasting relationships and partnerships with students, community partners, volunteers, and staff \n* Self-starter who takes initiative and can plan and achieve goals with minimal supervision \n* Must be organized with attention to detail \n* Availability to work on a variable schedule; some late morning starts or evening classes may be required. \n* Outstanding interpersonal and communication skills (both oral and written) \n* A strong desire to collaborate and support the team for the greater good of all students \n* Sensitivity to the development stages and well-being of ELLs; able to simplify language to accommodate limited English proficiency \n* Excellent computer skills, including fluency with Microsoft Office and Outlook, as well as ability to manage data\n* Bi-lingual language skills strongly preferred\n\n\n\nRequirements\n* Mature and personal Christian faith\n* Committed to the mission, vision, and values of World Relief\n* Desire to serve and empower the Church to impact vulnerable communities\n* Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document\n* A desire to serve immigrants and refugees in support of World Reliefโ€™s mission, vision and values \n* Strong interpersonal and cross-cultural skills \n* M.A. in TESOL OR approved TESOL Certificate with related MA, or BA with TEFL certificate and relevant experience \n* ESL teaching experience or teaching internship \n* Experience and/or interest in teaching pre-literate learners \n* Ability to work in a challenging, fluid and often changing environment \n* Proficient digital literacy skills to teach on-line or in-person and utilize educational technology \n* Enjoy learning, teaching, and helping others\n* Able to teach mornings, afternoons, and/or evenings (flexible) \n* Valid driverโ€™s license, ability to pass a motor vehicle background check, and willingness to provide student transportation if needed\n\n\n\n\n\nWorld Relief offers a competitive benefits package (25 hours + per week):\n \n- Medical, Dental, Vision\n- Offer 16 company Paid Holidays + 4 additional Personal days per year!\n- Paid Sick and Vacation Time\n- Paid Parental Leave (12 weeks for qualified employees)\n- FSAs: Medical & Dependent Care, & Commuter Funding\n- Supplemental Life Insurance (employee, spouse, and children)\n- Critical Illness, Hospital Indemnity, and Accident insurance policies\n- Legal Shield Insurance\n \nWorld Relief pays 100% for eligible employees:\n- Group Term Life (employee, spouse, and children)\n- Long Term & Short-term Disability\n- Accidental Death and Dismemberment (AD&D)\n- Long Distance Travel Insurance\n\n\n\n\nWorld Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week): \n \n- Offer 16 Paid Holidays \n- Sick time available as required by state/local law\n\n\n\n\nAll part-time employees are eligible for the following benefits:\n\n\n- Employee Assistance Program (EAP)\n\n\nWorld Relief - Retirement:\n- Eligibility: After 1000 hours in a year \n- Automatically enrolled at 4% \n- 401K & Roth through Fidelity \n- WR matches up to 4%, then an additional quarter percent up to 10%  \n \nWorld Relief Discounts (Immediately Eligible):\n- Verizon\n- Pet Insurance through Nationwide\n- Home and Auto insurance through Liberty Mutual\n- Working Advantage Discount Program\n- Active & Fit Gym Membership\n \nWorld Relief is honored to be recognized with the Silver-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.\n\n\nPHYSICAL DEMANDS:  \n \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \nยท         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations \nยท         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. \nยท         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. \nยท         The employee frequently is required to sit, reach with hands and arms, talk and hear.\n \nWORK ENVIRONMENT:  \n \nยท         General office setting. World Relief also offers hybrid and remote schedules for limited positions. \nยท         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.\nยท         Year-end archiving activities involve repeated lifting and bending.\nยท         Physical, emotional and intellectual demands\nยท         Equipment used: Employee computer (desktop or laptop), printer, and copier.\nยท         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.\n \nWe are proud to be an EEO/AA employer M/F/D/V. \n \nFor World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.\n \nLegal Background in the United States \nWorld Relief is both an equal opportunity employer and a faith-based religious organization.โ€ฏWorld Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of personโ€™s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  \n \nIn addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.\n  \nPursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Reliefโ€™s Statement of Faith. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Math, Microsoft and Non Tech jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nMemphis, TN
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