\nYour career is an investment that grows over time!\n\n\nWealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3 million users who trust us with more than $30 billion in assets.\n\n\nOur teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.\n\n\nAbout the role\nAs a Team Lead on the Risk team, you will lead the team that facilitates a safer online experience for our clients and platform. This role is pivotal in connecting Wealthsimple’s Client Experience team with our Security team.\n\n\n\nIn this role, you'll:\n* Be accountable for a group of CXAs (10-15) performance and monitoring (input and output metrics).\n\n a. Input Metrics: adherence, handle time, missed pings (live services), resourcefulness b. Output Metrics; First Response Time, Resolution Time, CSAT, QA, Solves/Hour c. Intraday channel optimization\n* Lead employee development/coaching/mentoring.\n\n a. Weekly 1:1  b. Monthly Grow  c. Quarterly Performance Review \n* Actively get your hands dirty and engage directly with clients by assisting CXAs with challenging cases or through escalations.\n* Set a high quality bar through consistent QA evaluations and provide timely feedback to individuals and team.\n* Be an active participant in evolving the team.\n* Develop a broad knowledge of Wealthsimple products and services. To ensure we can effectively drive the best outcomes for our most valuable clients, you must have the ability to effectively work with cross-functional stakeholders to get things done.\n\n\n\nWhat does the ideal candidate look like?\n* Possess a passion, curiosity, and energy for our products and services. You are constantly learning and using our products to refine your knowledge.\n* You are a natural coach! You are at your best when you are helping those around you be successful and you have a proven track record of success! This goes beyond just teaching your colleagues best practices, it includes assisting in development plans that help achieve your colleagues’ career goals.\n* Accountable to results. You are on top of your team’s performance (daily) and provide congratulations when earned and step in to help course correct when things are off.\n* Thrive in client-facing situations. At Wealthsimple, our clients always come first and you are an expert in de-escalation. You get energy from turning challenging client situations into memorable client experiences.\n* Resiliency is key because our journey will have its fair share of challenges to overcome. We are looking for people that see the world as glass half full and approach these challenges as opportunities to provide a better client experience.\n* Understand our principle of debate and commit - you feel comfortable defending your position and will focus on executing a decision after it has been made.\n* Set a high bar. This team services Wealthsimple’s most valuable clients and we are the best of the best.\n\n\n\nCore capabilities:\n* A general understanding of fraud, AML prevention, cybersecurity, and risk management best practices is crucial for effectively guiding the team in identifying and addressing security and regulatory threats during client interactions.\n* Strong analytical skills, meticulous attention to detail, and a proactive mindset are essential for identifying patterns and anomalies that may signal potential threats or more extensive incidents when reviewing team interactions or clients' transactions and activity logs.\n* A problem-solving mindset is essential for identifying gaps and opportunities to improve our processes, efficiency, and resolution times, and ultimately create better client experiences in complex and challenging ticket drivers.\n* Exceptional communication skills are crucial for liaising with clients during escalations, with internal teams (Fraud, Security, AML, Compliance, etc.), law enforcement, and other stakeholders, while prioritizing the client experience, trust, and confidentiality.\n* A robust ability to inspire and lead the team through change management is key, as they navigate high-pressure interactions and must adhere to strict compliance and ethical standards to protect both clients and the organization.\n\n\n\nRequirements:\n* 3 years of people leadership experience.\n* Proven track record of success (can be backed up with measurable results).\n* Experience owning client escalations.\n* Coaching someone to the next level in their career.\n* Experience navigating client interactions that involve risk or fraud.\n\n\n\nNice to haves (but not necessary):\n* Bilingual with a fluency in French and English.\n* CSC designation.\n\n\n\n\n\nWhy Wealthsimple?\n🤑 Competitive Salary \n📈 Retirement savings matching plan using Wealthsimple Work\n🌴 20 vacation days per year \n🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year \n🌎 A wide variety of peer and company-led employee resource groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) Employee Resource Groups  \n💖 Company-wide wellness days off scheduled throughout the year\n\n\nWe’re a remote-first team, with over 1000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!\n\n\nRead our Culture Manual and learn more about how we work.\n\n\nDEI Statement\nAt Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. \n\n\nAccessibility Statement\nWealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

What you’ll do\n\n\n\nBecome part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:\n\n\n* Contribute to the design, implementation, and maintenance of the overall cloud infrastructure platform using modern IaC (Infrastructure as Code) practices.\n\n* Work closely with software development and systems integration teams to build end-to-end solutions.\n\n* Design and build infrastructure utilizing container orchestration such as EKS/K8S\n\n* Help choose and select managed cloud services that meet the needs of the platform engineering team to support software development goals\n\n* Design and build CICD tools, automation, and practices to enable agile and secure software deployments.\n\n* Design and implement cloud infrastructure components, ensuring high availability, reliability, scalability, and performance.\n\n* Implement monitoring solutions to proactively identify and address potential issues.\n\n* Implement logging solutions to facilitate efficient troubleshooting and analysis.\n\n* Collaborate with security teams to ensure the platform meets industry standards and compliance requirements.\n\n* Collaborate with cross-functional teams, including product managers, developers, and QA engineers to ensure robust and reliable systems.\n\n* Lead engineers in designing, building, and maintaining all infrastructure, site reliability, and engineering productivity systems.\n\n\n\n\n\n\nLocation & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. We will consider remote applicants for this role. This role is not eligible for remote work in New York City. Applicants should expect that the role may require the need to convene with colleagues in person. Some travel to participate in events on behalf of the company may be required sometimes.\nWhat you’ll bring \n\nWe expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. You can wear the hat of a teacher and learner and are excited to be exposed to novel approaches and technologies. You will also bring these important aspects to your work:\n\n\n* Bachelor's degree in computer science, information technology, or related field or equivalent work experience.\n\n* 8 to 10 years of hands-on experience as a Platform, DevOps, or Site Reliability Engineer, System Architect, or software engineer with a focus on platform systems.\n\n* Proficient in building automation using languages such as Python, Shell, Ruby, and others.\n\n* Strong experience with containerization technologies (Docker, Kubernetes).\n\n* Strong experience with Application Performance Management or Monitoring Systems (e.g., DataDog, New Relic, Prometheus, SignalFX)\n\n* Ability to provide best practices for telemetry metrics using tools such as OpenTelemtry, and creating SLIs and SLOs\n\n* Strong experience with log aggregation systems (ELK, Splunk, DataDog)\n\n* Solid understanding of CI/CD concepts and tools (GitHub Actions, GitLab Pipelines, Harness.io, ArgoCD).\n\n* Expert knowledge of cloud platforms such as AWS, Azure, or Google Cloud.\n\n* Expert Knowledge of infrastructure as code (Terraform, Pulumi, or CDK).\n\n* Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.\n\n* Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.\n\n* A teaching and coaching approach to guiding engineers and teams in approaches.\n\n\n\nWhat you'll gain\n\nThe benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:\n\n\n* Competitive insurance including:\n\n\n* Medical, dental, vision and income protection plans\n\n\n\n\n\n* 401(k) program with:\n\n\n* An employer match and immediate vesting\n\n\n\n\n\n* Generous Paid Time Off including:\n\n\n* 20 days planned PTO, as accrued\n\n* 40 hours of unplanned PTO and 14 company or floating holidays, annually\n\n* Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders\n\n* Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave\n\n\n\n\n\n* Corporate Vehicle Program with:\n\n\n* Eligibility to lease up to 2 vehicles at competitive rates\n\n\n\n\n\n\n\nPay Transparency\n\nThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.\n\nInitial base salary range = $170,000-$200,000\n\nInternal leveling code: IC7\n\nNotice to applicants:\n\n\n* Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. \n\n* Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. \n\n* Residing in New York City: This role is not eligible for remote work in New York City.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud and Engineer jobs that are similar:\n\n $57,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFremont, California, United States

\nHinge is the dating app designed to be deleted\n\n\nIn today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.\n\n\nAbout the Role\nAs the Senior Product Manager for the Hinge Trust & Safety Bad Actor Detection team, you will lead the team that creates and maintains Hinge’s anti-fraud and anti-abuse capabilities. To reinforce and support intentional dating, we make sure users on the platform are people with real intent about finding genuine connection; hence the main objective of Bad Actor Detection is to detect and remove any and all users who are flagged as nefarious by various features we develop, including automated machine learning models and heuristics.  You will work with a team of talented back end engineers, data scientists, data analysts, and machine learning engineers to identify and build robust defenses. \n\n\n\nResponsibilities\n* Product Leadership: In this role you will be a leader within Trust and Safety, expected to work at the highest levels of the company to gain executive buy-in and sponsorship of your roadmap and project proposals.\n* Product Strategy: Develop and execute a product strategy for Bad Actor Detection, aligning it with the company's overall goals and objectives.\n* Roadmap Planning: Create and maintain a clear product roadmap, regularly communicating updates to stakeholders.\n* Build and Manage Bad Actor Defenses: Be the accountable owner for all defenses, including ML models and heuristics, that the team creates. Collaborate with engineering teams to define, prioritize, and deliver technical solutions and features that improve efficiency, productivity, and user experience.\n* Data Analysis: Use data and analytics to track the performance of the defenses your team creates and make data-driven decisions for improvements.\n* Moderation Management: Work closely with operations partners to optimize moderation workflow volume, model retraining pipelines, and improve the efficacy of our moderator review queues.\n* Compliance and Security: Ensure that the features your team builds meet security and compliance standards, protecting user data and company assets.\n* Vendor Management: Manage relationships with third-party tool providers, research buy-vs-build opportunities, negotiate contracts, and stay informed about updates and new features.\n\n\n\nWhat We're Looking For\n* Ability to design product solutions based on evidence; proven track record of pushing ambitious products.\n* Experience working with a backend and machine learning heavy engineering team.\n* Technical background with a solid understanding of software development and machine learning model development techniques.\n* Capable of in depth data interpretation, experience with analytic tools such as SQL and BI software.\n* Effective communication and collaboration skills with a myriad of stakeholders throughout the company.\n* Excellent project management and organizational skills.\n* Ability to thrive in a fast-paced, dynamic environment.\n* Bachelor's degree in a related field (Computer Science, Business, etc.). \n* 5+ years of professional experience either directly related to Product Management or adjacent within tech.\n* Proven experience as a Product Manager in a tech company; preferably with Trust and Safety or related experience.\n\n\n\n\n$191,500 - $223,000 a yearFactors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\n\nAs a member of our team, you’ll enjoy:\n\n\n401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.\n\n\nProfessional Growth: Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.\n\n\nParental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)\n\n\nFertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.\n\n\nDate Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.\n\n\nERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.\n\n\nAt Hinge, our core values are…\n\n\nAuthenticity: We share, never hide, our words, actions and intentions.\n\n\nCourage: We embrace lofty goals and tough challenges.\n\n\nEmpathy: We deeply consider the perspective of others.\n\n\nDiversity inspires innovation\n\n\nHinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Senior and Backend jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, New York

\nChainSafe is a leading blockchain research and development firm specializing in infrastructure solutions for the decentralized web. Alongside its contributions to significant ecosystems such as Ethereum, Polkadot, Filecoin, and more, ChainSafe creates solutions for developers across the web3 space utilizing our expertise in gaming, bridging and decentralized storage. As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.\n\nAt ChainSafe, you’ll be part of a global remote team that believes in the community's vital importance and contributes to advancing humanity with open-source and decentralized technology.\n\nTo learn more about ChainSafe, look at our website or check out our work on GitHub.\n\nHere’s what you might want to know before reading on:\n\n\n* Our stack is progressive and open-source and includes Go, Rust, and TypeScript.\n\n* We spearhead ecosystem projects like Lodestar, Web3.js, Forest, and Gossamer.\n\n* We are global, remote-friendly, and open to contractors.\n\n\n\n\nCulture fit and alignment with our core values are extremely important to us. We are fueled by an immense intellectual curiosity of what technology can do and the impact it can have. You will thrive here if you are intensely driven by tackling technical challenges that no one else has solved yet and are inspired by the possibility of building the next generation of web infrastructure and decentralized systems.\n\nWho we need\n\nThe ideal candidate would be a software developer with a deep passion for research and development, a cryptography background, and blockchain experience.\n\nAs a Research Engineer:\n\n\n* you like solving complex problems and do not give up until a solution is found\n\n* you like learning new things and explaining them to people\n\n* you are comfortable understanding and contributing to complex codebases\n\n* you are good at reviewing and writing long research documents\n\n* you are a trusted source of clear and accurate information for clients\n\n* you value practicality over perfection\n\n* you are passionate about decentralization and blockchain\n\n* can work async across timezones in a distributed remote first team\n\n\n\n\nThis role will provide an opportunity to be up-to-date with the latest innovations around blockchain technology. The right candidate would be motivated to be both an observer and a driver of these innovations. You will have the opportunity to work on a variety of projects. Every project is on the cutting-edge and quite often, we're figuring things out as we go, so continuous learning & teaching is the norm.\n\nResponsibilities\n\n\n* Architect and prototype novel blockchain-based and blockchain-adjacent software solutions to enable new features, improved performance, cross-chain integrations, and more for our clients\n\n* Communicate with internal and external stakeholders regularly to understand their goals, share project progress, and address ambiguities\n\n* Write proposals for new research and development, including detailed project plans with milestones and developer time/cost estimates\n\n* Write specifications and supporting documentation to help developers implement our solutions\n\n* Peer review research, proposals, and code\n\n\n\n\nRequirements\n\n\n* Familiar with cryptography and/or blockchain stack including front-end, back-end, smart contracts, and protocol layers\n\n* Experience building blockchain protocols or applications\n\n* Ability to break down complicated concepts into simple language\n\n* Writing technical articles, specifications, white papers\n\n* Deep understanding of cryptography and security in the context of blockchain\n\n* Comfortable reviewing code in the absence of documentation\n\n* Some experience with Go, Rust, JavaScript, and/or Solidity\n\n* Understanding of distributed systems & peer-to-peer network protocols\n\n* Ability to proactively plan, lead, execute, provide updates, and be accountable for projects\n\n* Strong interpersonal skills when collaborating with clients and teammates\n\n* Eager to constantly learn, ask questions, and deepen your understanding\n\n\n\n\nBonus points\n\n\n* Experience with open-source development\n\n* Experience writing academic articles and publications\n\n* Technical product management/client relationship management experience\n\n\n\n\nHiring Steps\n\n\n* Selected candidates will be invited to a 30-minute screening call with one of our tech recruiters\n\n* Then, candidates will be invited to a 60-minute cultural fit interview with the hiring team\n\n* Next, the candidate will be given a take-home technical assignment, due in one week\n\n* Based on the technical assignment delivered, candidates will be invited to a 60-minute technical interview\n\n\n\n\nWhy join us\n\nFounded by developers for developers, ChainSafe is a remote-first company with an international team. We continue to provide opportunities for personal and professional growth, value autonomy and responsibility, have a results-driven environment, and offer flexible work hours.\n\nWe care deeply about our values and look for these attributes in every new team member. In addition, we recognize the benefits of cultivating a diverse team and aspire to embed respect for all people into our culture. We encourage women, the LGBTQIA+ community, people of color, and members of any other group underrepresented in the tech space to apply.\n\nHow to Apply\n\nPlease fill out the Greenhouse application form below and ensure that you attach your resume and link your Github/Gitlab profile or any software project you have contributed to (if applicable). \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Teaching and Engineer jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote (EST/CET/APAC)

\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\nDo you enjoy training and teaching others? Can you make explaining a new technology solution sound easy and exciting for end-users of different technical skills? If so, we’re looking for a candidate that loves working with customers and is passionate in helping them understand and learn software solutions that will help transform their day-to-day workflows and practices!     \n \nAs a member of the Professional Services, Practice Delivery Team, the Software Training Specialist is responsible for educating and training both new and existing customers to drive adoption/use of PointClickCare solutions. With your expertise and knowledge, you will work with a diverse set of customers (from small businesses to large enterprises) who have varying technical skills.  Through a series of both online and in-person sessions (when required), you will facilitate learning to participants on how to best optimize and utilize our solutions aligned with their day-to-day business practices. Additionally, you will work closely with the Implementation Team to plan, schedule, and deliver an exceptional customer experience.\n \nThe Software Training Specialist will report to the Senior Practice Manager. \n\n\n\nKey Responsibilities:\n* Professional experience training software (EHR, eMAR, pharmacy) in a healthcare setting\n* Prepare and deliver quality training to customers based on adult learning principles and best practices\n* Determine individualized and group training plans that address specific business needs \n* Assess learner needs and capabilities and adapt training methods to meet the needs of the learner and ensure training success. \n* Deliver train the trainer programs to support and enable end user customer training rollout, including coaching and shadowing support\n* Coordinate training sessions including scheduling of participants and other related resources\n* Deliver online or onsite instructor-led training using a variety of tools including online meeting and collaboration applications like Zoom, WebEx, and Microsoft Teams\n* Conduct instructor-led classroom training sessions for customers at company, industry conferences or customer sites using a variety of instructional techniques or formats \n* Promote and enable the use and adoption of online training courses to support ongoing end-user learning\n* Consistently incorporate training techniques that keep learners engaged and perform ongoing analysis to determine effectiveness of training \n* Provide feedback and recommendations for improvements as it relates to training processes and the development of training program curriculum\n* Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills\n* In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation\n* Test, pilot, and document new professional services offerings\n* Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes\n\n\n\nRequired Experience:\n* Post-secondary education (preferred)\n* Previous client-facing training experience, preferably in the software industry\n* Self-motivated and enthusiastic, with strong interpersonal skills\n* Excellent communication skills, both written and verbal, particularly as it relates to explaining both simple and complex technical concepts to non-technical users\n* Strong understanding of adult learning concepts/theories, training development techniques, and best practices\n* Strong software & technology aptitude and literacy\n* Excellent presentation skills\n* Experience working on a multi resource project team balancing milestones and objectives efficiently and on time\n* Experience conducting training sessions both in-person and remotely\n* Experience with EHR software preferred\n* Ability to thrive in a high paced, complex team environment\n* Proficiency with Microsoft Office suite of products and other teleconferencing solutions (i.e. Zoom, WebEx, etc.)\n* Ability to travel up to 20% of time\n\n\n\nNice to Have\n* Fluency in Spanish\n\n\n\n\n\n#LI-JD1\n#LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Microsoft and Senior jobs that are similar:\n\n $52,500 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nChainSafe is a leading blockchain research and development firm specializing in infrastructure solutions for the decentralized web. Alongside its contributions to significant ecosystems such as Ethereum, Polkadot, Filecoin, and more, ChainSafe creates solutions for developers across the web3 space utilizing our expertise in gaming, bridging and decentralized storage. As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.\n\nAt ChainSafe, you’ll be part of a global remote team that believes in the community's vital importance and contributes to advancing humanity with open-source and decentralized technology.\n\nTo learn more about ChainSafe, look at our website or check out our work on GitHub.\n\nHere’s what you might want to know before reading on:\n\n\n* Our stack is progressive and open-source and includes Go, Rust, and TypeScript.\n\n* We spearhead ecosystem projects like Lodestar, Web3.js, Forest, and Gossamer.\n\n* We are global, remote-friendly, and open to contractors.\n\n\n\n\nCulture fit and alignment with our core values are extremely important to us. We are fueled by an immense intellectual curiosity of what technology can do and the impact it can have. You will thrive here if you are intensely driven by tackling technical challenges that no one else has solved yet and are inspired by the possibility of building the next generation of web infrastructure and decentralized systems.\n\nWho we need\n\nThe ideal candidate would be a software developer with a deep passion for research and development, a cryptography background, and blockchain experience.\n\nAs a Research Engineer:\n\n\n* you like solving complex problems and do not give up until a solution is found\n\n* you like learning new things and explaining them to people\n\n* you are comfortable understanding and contributing to complex codebases\n\n* you are good at reviewing and writing long research documents\n\n* you are a trusted source of clear and accurate information for clients\n\n* you value practicality over perfection\n\n* you are passionate about decentralization and blockchain\n\n* can work async across timezones in a distributed remote first team\n\n\n\n\nThis role will provide an opportunity to be up-to-date with the latest innovations around blockchain technology. The right candidate would be motivated to be both an observer and a driver of these innovations. You will have the opportunity to work on a variety of projects. Every project is on the cutting-edge and quite often, we're figuring things out as we go, so continuous learning & teaching is the norm.\n\nResponsibilities\n\n\n* Architect and prototype novel blockchain-based and blockchain-adjacent software solutions to enable new features, improved performance, cross-chain integrations, and more for our clients\n\n* Communicate with internal and external stakeholders regularly to understand their goals, share project progress, and address ambiguities\n\n* Write proposals for new research and development, including detailed project plans with milestones and developer time/cost estimates\n\n* Write specifications and supporting documentation to help developers implement our solutions\n\n* Peer review research, proposals, and code\n\n\n\n\nRequirements\n\n\n* Familiar with cryptography and/or blockchain stack including front-end, back-end, smart contracts, and protocol layers\n\n* Experience building blockchain protocols or applications\n\n* Ability to break down complicated concepts into simple language\n\n* Writing technical articles, specifications, white papers\n\n* Deep understanding of cryptography and security in the context of blockchain\n\n* Comfortable reviewing code in the absence of documentation\n\n* Some experience with Go, Rust, JavaScript, and/or Solidity\n\n* Understanding of distributed systems & peer-to-peer network protocols\n\n* Ability to proactively plan, lead, execute, provide updates, and be accountable for projects\n\n* Strong interpersonal skills when collaborating with clients and teammates\n\n* Eager to constantly learn, ask questions, and deepen your understanding\n\n\n\n\nBonus points\n\n\n* Experience with open-source development\n\n* Experience writing academic articles and publications\n\n* Technical product management/client relationship management experience\n\n\n\n\nHiring Steps\n\n\n* Selected candidates will be invited to a 30-minute screening call with one of our tech recruiters\n\n* Then, candidates will be invited to a 60-minute cultural fit interview with the hiring team\n\n* Next, the candidate will be given a take-home technical assignment, due in one week\n\n* Based on the technical assignment delivered, candidates will be invited to a 60-minute technical interview\n\n\n\n\nWhy join us\n\nFounded by developers for developers, ChainSafe is a remote-first company with an international team. We continue to provide opportunities for personal and professional growth, value autonomy and responsibility, have a results-driven environment, and offer flexible work hours.\n\nWe care deeply about our values and look for these attributes in every new team member. In addition, we recognize the benefits of cultivating a diverse team and aspire to embed respect for all people into our culture. We encourage women, the LGBTQIA+ community, people of color, and members of any other group underrepresented in the tech space to apply.\n\nHow to Apply\n\nPlease fill out the Greenhouse application form below and ensure that you attach your resume and link your Github/Gitlab profile or any software project you have contributed to (if applicable). \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Teaching and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote (EST/CET/APAC)

\nChainSafe is a leading blockchain research and development firm specializing in infrastructure solutions for the decentralized web. Alongside its contributions to significant ecosystems such as Ethereum, Polkadot, Filecoin, and more, ChainSafe creates solutions for developers across the web3 space utilizing our expertise in gaming, bridging and decentralized storage. As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.\n\nAt ChainSafe, you’ll be part of a global remote team that believes in the community's vital importance and contributes to advancing humanity with open-source and decentralized technology.\n\nTo learn more about ChainSafe, look at our website or check out our work on GitHub.\n\nHere’s what you might want to know before reading on:\n\n\n* Our stack is progressive and open-source and includes Go, Rust, and TypeScript.\n\n* We spearhead ecosystem projects like Lodestar, Web3.js, Forest, and Gossamer.\n\n* We are global, remote-friendly, and open to contractors.\n\n\n\n\nCulture fit and alignment with our core values are extremely important to us. We are fueled by an immense intellectual curiosity of what technology can do and the impact it can have. You will thrive here if you are intensely driven by tackling technical challenges that no one else has solved yet and are inspired by the possibility of building the next generation of web infrastructure and decentralized systems.\n\nWho we need\n\nThe ideal candidate would be a software developer with a deep passion for research and development, a cryptography background, and blockchain experience.\n\nAs a Research Engineer:\n\n\n* you like solving complex problems and do not give up until a solution is found\n\n* you like learning new things and explaining them to people\n\n* you are comfortable understanding and contributing to complex codebases\n\n* you are good at reviewing and writing long research documents\n\n* you are a trusted source of clear and accurate information for clients\n\n* you value practicality over perfection\n\n* you are passionate about decentralization and blockchain\n\n* can work async across timezones in a distributed remote first team\n\n\n\n\nThis role will provide an opportunity to be up-to-date with the latest innovations around blockchain technology. The right candidate would be motivated to be both an observer and a driver of these innovations. You will have the opportunity to work on a variety of projects. Every project is on the cutting-edge and quite often, we're figuring things out as we go, so continuous learning & teaching is the norm.\n\nResponsibilities\n\n\n* Architect and prototype novel blockchain-based and blockchain-adjacent software solutions to enable new features, improved performance, cross-chain integrations, and more for our clients\n\n* Communicate with internal and external stakeholders regularly to understand their goals, share project progress, and address ambiguities\n\n* Write proposals for new research and development, including detailed project plans with milestones and developer time/cost estimates\n\n* Write specifications and supporting documentation to help developers implement our solutions\n\n* Peer review research, proposals, and code\n\n\n\n\nRequirements\n\n\n* Familiar with cryptography and/or blockchain stack including front-end, back-end, smart contracts, and protocol layers\n\n* Experience building blockchain protocols or applications\n\n* Ability to break down complicated concepts into simple language\n\n* Writing technical articles, specifications, white papers\n\n* Deep understanding of cryptography and security in the context of blockchain\n\n* Comfortable reviewing code in the absence of documentation\n\n* Some experience with Go, Rust, JavaScript, and/or Solidity\n\n* Understanding of distributed systems & peer-to-peer network protocols\n\n* Ability to proactively plan, lead, execute, provide updates, and be accountable for projects\n\n* Strong interpersonal skills when collaborating with clients and teammates\n\n* Eager to constantly learn, ask questions, and deepen your understanding\n\n\n\n\nBonus points\n\n\n* Experience with open-source development\n\n* Experience writing academic articles and publications\n\n* Technical product management/client relationship management experience\n\n\n\n\nHiring Steps\n\n\n* Selected candidates will be invited to a 30-minute screening call with one of our tech recruiters\n\n* Then, candidates will be invited to a 60-minute cultural fit interview with the hiring team\n\n* Next, the candidate will be given a take-home technical assignment, due in one week\n\n* Based on the technical assignment delivered, candidates will be invited to a 60-minute technical interview\n\n\n\n\nWhy join us\n\nFounded by developers for developers, ChainSafe is a remote-first company with an international team. We continue to provide opportunities for personal and professional growth, value autonomy and responsibility, have a results-driven environment, and offer flexible work hours.\n\nWe care deeply about our values and look for these attributes in every new team member. In addition, we recognize the benefits of cultivating a diverse team and aspire to embed respect for all people into our culture. We encourage women, the LGBTQIA+ community, people of color, and members of any other group underrepresented in the tech space to apply.\n\nHow to Apply\n\nPlease fill out the Greenhouse application form below and ensure that you attach your resume and link your Github/Gitlab profile or any software project you have contributed to (if applicable).
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote (EST/CET/APAC)