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๐ŸŒŽ Distributed team
โฐ Async
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LumiQ


Toronto
๐Ÿ’ฐ $58k - $90k*

Manager

 

Growth

Edu

Management

Content

Sales

Health

LumiQ is hiring a
Remote Customer Success Manager

\nWeโ€™re LumiQ โ€“ an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing. Theyโ€™re tired of dealing with boring webinars, irrelevant content and product experiences that are out-of-date. Thatโ€™s why theyโ€™ve flocked to LumiQ and our mission to make professional learning enjoyable. \n\n\nWith hundreds of companies signed up, weโ€™re at the precipice of launching a global movement thatโ€™s going to massively change the professional education and podcasting industries. Following our recent Series A, weโ€™ve expanded into the US market and are seeing wonderful early signs of traction. \n\n\nDespite our lightning growth, we tend not to subscribe to the mantra of โ€œmove fast and break things.โ€ Our goal is to build a profitable company, where our employees can learn and grow, and where customers see real value and genuinely enjoy using the product. We are building a company meant to last, and if this resonates with you, we hope you will consider joining us on our journey to transform professional education!\n\n\nReporting to our Manager, Customer Success, the Customer Success Manager will be responsible for the adoption, advocacy and retention, and growth of LumiQ customers.  The CSM will drive user engagement across the platform and ensure alignment to drive client happiness.  \n\n\n\nWhat Youโ€™ll be Doing? \n* Lead and develop relationships with assigned customers, end users, and key business stakeholders to ensure the highest level of customer satisfaction, product adoption, and advocacy.\n* Operate with a โ€œCustomer Firstโ€ mindset by proactively soliciting and monitoring client satisfaction, product usage, and adoption to mitigate customer churn.\n* Conduct customer onboarding, regular business reviews, and goal alignment with our customers to achieve stated objectives. \n* Act as the voice of the customer, collecting feedback and effectively communicating findings back to the business.\n* Provide consistent and timely communication to our LumiQ customers \n* Partner with our revenue team to deliver a seamless customer experience\n* Collaborate with the sales team to help identify and drive expansion opportunities\n* Maintenance of all customer contact information, emails, meeting notes, and communication in Totango\n* Assist with other duties and tasks as assigned  \n\n\n\nWhat Will Make You Succeed?\n* 2+ years relevant work experience in a customer success, account management role \n* You are experienced, passionate, and have a โ€œCustomer Firstโ€ mindset\n* Excellent presentation skills, in person and online\n* Adaptable and flexible in a startup environment\n* Experience with Salesforce or other CRM tools. \n* Ability to listen and respond to our customers with understanding and empathy\n* Strong verbal and written communication skills\n* Highly organized, detail-oriented, and able to multitask \n\n\n\n\n\nIf you think your experience is most of the way there weโ€™d still love to meet you! \n\n\nThis is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.\n\n\nBenefits and Perks\nNomad Policy: Work from anywhere in the world for up to 4 weeks per year. \nHybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong. \nTime Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days. \nHealth Benefits: Medical, dental, and health spending account. \nMonthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more. \nFlexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school. \nEndless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more. \nLumiQ Clubs: Join an existing club or start your own. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education and Sales jobs that are similar:\n\n $57,500 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto
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TRM Labs


Remote - APAC
๐Ÿ’ฐ $75k - $120k*

SaaS

 

Crypto

 

Cryptocurrency

Cryptocurrencies

System

Coordinator

Financial

Management

Marketing

Sales

Health

Full-Time

TRM Labs is hiring a
Remote Events Coordinator

\n\nWe believe that a blockchain-based global economy can improve the lives of billions of people. But the same properties that make cryptocurrencies a force for good โ€” permissionless, programmable, and instantaneous โ€” can also make them susceptible to criminal and fraudulent activity, which causes harm to our financial system at unprecedented speed and scale.\n\nAt TRM, we're on a mission to build trust in digital assets, because the promise of crypto is too valuable to be impeded by bad actors. We provide a blockchain intelligence platform to law enforcement, financial institutions, and crypto firms to assist in the detection and prevention of cryptocurrency fraud and financial crime. Our vision is to build a company that can sustainably deliver on our mission for decades to come, enabling consumers to transact safely and securely on the blockchain.\n\nAs our Events Coordinator, you'll play an important role in orchestrating both physical and virtual events, collaborating closely with Field Marketing and Sales teams. You will be translating the objectives and requirements for events into clear, creative activation plans and overseeing their execution end-to-end, leveraging internal and external stakeholders.\n\nThe impact you will have here:\n\n\n* End-to-end management of trade shows and events (sponsored and hosted)\n\n* Producing high-quality events that deliver on goals and objectives set by marketing\n\n* Cross-team collaboration to get assets, messaging, and giveaway items created and delivered on time\n\n* Create event briefs and execution plans\n\n* Sourcing and managing vendor relationships to get best-in-class performance and ROI\n\n* Ideating and delivering event experiences that deliver distinct, memorable interactions with TRMโ€™s target audiences, while ensuring that activations are consistent with TRMโ€™s brand guidelines\n\n* Creating a scalable event engine that optimizes for faster, more cost-effective event production over time\n\n\n\n\nWhat weโ€™re looking for:\n\n\n* Requires 2-3 years of Event Coordination experience\n\n* A high level of organizational ability\n\n* Proven experience in managing large and small events, owned and sponsored\n\n* An ability to travel\n\n* Previous work exposure to Salesforce and Hubspot (or other marketing automation platform) is required\n\n* Work experience in SaaS marketing team, ideally in start-up environment\n\n* Experience from an event agency is a plus\n\n\n\n\nOur Culture\nCulture at TRM isn't a buzzword; it's our daily ethos. Our culture is defined by how we make decisions, how we execute, and how we treat each other. We've distilled our culture into 18 leadership principles, grouped into three categories:\n\n\n* Impact-Oriented Trailblazer: When making decisions, we put customers first, use 80/20 to drive speed & focus, and adapt quickly to new information.\n\n* Master Craftsperson: In execution, we prioritize speed, high standards, and distributed ownership.\n\n* Inspiring Colleague: As teammates, we value humility, candor, and a one-team mindset.\n\n\n\nBuilding a Career \nJoining TRM means being part of a mission-driven team. Our diverse team comprises industry leaders, from crypto experts to machine learning pioneers. At TRM, you'll experience:\n\n\n* Purpose and Mission: Your work has real-world impact, from disrupting terrorist networks to returning stolen funds.\n\n* Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.\n\n* Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.\n\n\n\nWork Environment\nBeing part of TRM means embracing:\n\n\n\n\nRemote First: Our headquarters is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding.\n\n\n\n\nAsynchronous Communication: Clear communication is key in our decentralized setup. With team members in various time zones, we've mastered asynchronous communication with tools like Slack, Loom, and voice notes. We document meetings and decisions, promoting transparency and efficiency.\n\n\n\n\nHigh Ownership: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to be available for meetings during standard working hours in their country, balancing personal schedules and team needs.\n\n\n\n\nTRM Speed: Our customers rely on TRM in active investigations โ€” from cyberattacks to terrorist financing. We move โ€œsurprisingly fastโ€ while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback, ensuring we're always moving forward and adapting to changes.\n\n\n\n\nDiversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.\n\n\n\n\nBenefits and Perks\nAt TRM, we know that supporting our team members can take many forms. Our goal is to enable you to care for yourself, your family, and your community while eliminating stress through our diverse and curated benefits package for full-time employees.\n\n\n* Remote-first work environment \n\n* Regular team offsites and retreats\n\n* Competitive salaries and stock options\n\n* Premium health, dental, and vision insurance\n\n* FSA, HSA, and 401K programs\n\n* Life & disability coverage\n\n* Generous paid time for vacation, volunteering, sick leave, and parental leave\n\n* Fertility, professional coaching, and mental health resources\n\n\n\nJoin Us\n\nConsidering TRM? You're not just joining a company; you're joining a mission. Work alongside diverse, globally-minded colleagues and make a positive impact daily. We hope to have you on board as we strive for a safer financial system for all.\nWe encourage you to reach out even if your experience doesn't precisely match the job description. Do not worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional. Join us!\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Crypto, Marketing and Sales jobs that are similar:\n\n $75,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote - APAC
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Verifiable

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $120k*

Manager

 

SaaS

 

Technical

Support

Software

Growth

Director

Web

Management

Healthcare

Verifiable

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๐Ÿ‘€ 772 views

โœ… 79 applied (10%)

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Verifiable is hiring a
Remote Customer Success Manager

\nAbout Us: \n-Verifiable is a modern digital infrastructure for the Healthcare industry. Our software helps companies license and credential doctors and other healthcare workers so that they can more quickly provide care to those who need it. Our API-first platform is the only one of its kind, connecting directly to hundreds of sources and automating provider data verifications instantly to speed up credentialing and simplify network management. \n-Weโ€™ve grown to over 100 employees in less than 4 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding. See our announcement here! \n\n\n\nResponsibilities \n* Proactively manage customer relationships from launch hand-off through renewal and beyond.\n* Drive world-class customer retention by establishing a trusted advisor relationship that drives strong product adoption and value delivery and creates customer advocates.\n* Develop an in-depth understanding of each customerโ€™s business goals, initiatives, and use cases to support their business objectives based on their unique use cases.\n* Lead Quarterly Business Reviews to demonstrate ROI to executive-level stakeholders, align on current and upcoming business objectives, and share key product updates to drive greater customer value.\n* Diagnose root causes and recommend corrective actions, if the customer is not achieving key objectives.\n* Support renewals through regular quarterly account reviews and business planning.\n* Collect customer product requests and contribute to agile prioritization through Verifiableโ€™s development process. \n* Provide ongoing recommendations and serve as the voice of the customer to internal teams.\n\n\n\nAbout You \n* 3+ years of experience in a customer success or account management role in an enterprise SaaS environment.\n* Proficient Salesforce experience, strong knowledge preferred\n* Ability to thrive in a highly ambiguous environment. Startup experience required.\n* Proven track record to interact with and drive projects at C-level, VP, and Director client levels, collaborate with customers, and to set and manage expectations.\n* Solid understanding of technical concepts to provide high-level guidance with implementation and solutions.\n* Outstanding interpersonal skills with a broad range of external and internal teams.\n* Ability to communicate effectively via phone, web conference, and in writing.\n\n\n\n\n\nMore About Verifiable:\n-Our software is used by healthcare companies, payer organizations, and provider organizations like Humana, Modern Health, and Grow Therapy. \n-We are an official Salesforce vendor, and the #1 fastest-growing ISV partner on the Salesforce app exchange in 2023.\n-We value the many benefits of remote work, so weโ€™re fully distributed across the US and internationally. Weโ€™re not limited by location in finding the best talent to build a world-class team! \n-Our People team provides us with comprehensive health, vision, and dental benefits, along with 401k and unlimited PTO. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


LeafLink


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $120k*

Manager

 

SaaS

 

Technical

Support

Software

Travel

Financial

Fintech

Strategy

Management

Operational

Excel

Analytics

LeafLink

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๐Ÿ‘€ 635 views

โœ… 30 applied (5%)

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LeafLink is hiring a
Remote Account Manager Retail

The Role\n\nLeafLink seeks a Retail Account Manager to join our growing team. You will work directly with our retail clients, Account Executives, and various internal teams to guide our retail customersโ€™ success on LeafLink through the adoption of our marketplace and financial service solutions. Weโ€™re looking for someone with a successful track record of building deep relationships with retailers to expand our reach and deepen our engagement. You will work with a cross-functional team to not only push retail engagement with LeafLinkโ€™s platform but to contribute to LeafLinkโ€™s overall success. You will also work with our seller account management team, partnering to deliver success in accounts specializing in manufacturing cannabis brands and retail. As the voice of the customer for our retailers, you will collect and share feedback with internal stakeholders, helping to shape the future strategy for the buy-side of LeafLinkโ€™s marketplace. You will also provide strategic guidance that reflects best practices, technical expertise, and industry acumen.\n\nThis role is highly collaborative. You are a good fit for this position if you are a proactive self-starter who is comfortable with change, enjoys a fast pace, an excellent communicator, and can juggle many tasks and deadlines.\nWhat Youโ€™ll be Doing \n\n\n* Serve as the key Retail Account Management team member on your book of business, working together with Account Executives and other solution line specialists to grow the customerโ€™s adoption and loyalty across all aspects of the LeafLink platform\n\n* Be a trusted LeafLink partner to the retail book of business and help retailers become successful by demonstrating the opportunities available through LeafLinkโ€™s marketplace & financial service solutions\n\n* Take accountability for the success of your LeafLink customers, their satisfaction, and the value they get from LeafLinkโ€™s marketplace & financial service solutions by taking their perspective and business needs as priority\n\n* Constantly strive to expand your retail clientsโ€™ LeafLink usage and adoption through thoughtful outreach, training, customer check-ins, and meetings\n\n* Proficient in cross-selling and upselling by effectively identifying and capitalizing on opportunities to offer additional services to retailers, resulting in increased revenue and enhanced customer satisfaction\n\n* Develop and manage multi-layer relationships with the cannabis industryโ€™s largest retailers, identifying potential new opportunities with partners and ensuring those relationships support key growth, monetization, and product initiatives of the company\n\n* Strive to meet your quarterly goals comprising of retail engagement & adoption metrics and your cross-sell and upsell quotas\n\n* Leverage data to identify gaps that retail clients may have in running their businesses as efficiently as possible on LeafLink, and act on providing solutions to help them improve\n\n* Become a LeafLink platform expert, following all new product releases and identifying high-priority updates to customers\n\n* Ensure client satisfaction and long-term loyalty, manage client expectations, and solicit and act on client feedback\n\n* Contribute to standardized customer engagement sequences as the key member of the clientโ€™s account team\n\n* Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the retail marketplace solution & financial services customer.\n\n* Track and follow up on high priority Product tickets to ensure timely resolution\n\n* Track all retail customer updates, status changes, and touchpoints through Salesforce CRM\n\n* Maximize usage of all Account Management tools to their full potential to support positive customer relationships\n\n* Identify opportunities to improve our current processes, tools, reporting, and documentation\n\n* Willingness to travel up to 30% of the time.\n\n\n\nWhat Youโ€™ll Bring to the Team\n\n\n* Business degree or equivalent professional experience preferred.\n\n* 3+ years of experience in a consultative customer-facing role with an enterprise software or FinTech SaaS organization.\n\n* 3+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with VIP, technical, and non-technical end users\n\n* A solid understanding of the current landscape in the legalized Cannabis industry\n\n* Proficiency in operational payment cycles and inventory management\n\n* Exceptional communication, interpersonal, and presentation skills\n\n* Track record of building and maintaining strong customer relationships virtually as well as in person\n\n* Strong ability to facilitate meetings with customers and users of various levels of professional seniority and technical skill\n\n* You have a track record of achieving and exceeding your targets.\n\n* Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results\n\n* You are a successful self-starter who can provide pioneering suggestions from your in-market experience and customer relationships\n\n* You possess the ability to excel in a fast-paced startup, and you thrive in a dynamic environment that is constantly evolving and changing\n\n* Proficient in Salesforce\n\n* Preferred experience with Salesloft, Sigma, and/or other advanced analytics tools \n\n\n\nLeafLink Perks & Benefits\n\n\n* Flexible PTO - youโ€™re going to be working hard so enjoy time off with no cap!\n\n* A robust stock option plan to give our employees a direct stake in LeafLinkโ€™s success\n\n* 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community\n\n* Competitive compensation and 401k\n\n* Comprehensive health coverage (medical, dental, vision)\n\n* Commuter Benefits through our Flexible Spending Account\n\n\n\n\nLeafLinkโ€™s employee-centric culture has earned us a coveted spot on BuiltInNYCโ€™s Best Places to Work for in 2021 list. Learn more about LeafLinkโ€™s history and the path to our First Billion in Wholesale Cannabis Orders here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Carta

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

๐Ÿ‡ง๐Ÿ‡ท Brazil
๐Ÿ’ฐ $43k - $65k*

Founder

 

Analyst

 

Support

Edu

Non Tech

Carta

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๐Ÿ‘€ 2,290 views

โœ… 233 applied (10%)

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Carta is hiring a
Remote Customer Support Analyst Founder Success

The Team Youโ€™ll Work With\n\nThe Founder Success team is hyper-focused on building processes and using technology to scale proactive customer education and engagement. This team is dedicated to improving the customer experience, being the voice of the customer internally, and helping customers get the most out of their Carta subscription.\nThe Problems Youโ€™ll Solve \n\nIn this role as a Support Analyst on the Founder Success team, you will be on the front lines to proactively respond to customer inquiries. You will seek to understand the challenges facing Cartaโ€™s customers, and enable and empower them to utilize and extract value from Carta. \n\n\n* Operate in a pooled client ownership structure to respond to sensitive customer inquiries regarding contract renewals, pricing increases, and escalations\n\n* Understand and execute basic contract renewal negotiations according to defined policies and processes\n\n* Manage account-level escalations by leveraging standard responses and working closely with management\n\n* Educate customers about Carta features and products via email and live calls, leveraging your knowledge of the Carta feature set and customer lifecycle\n\n\n\nThe Impact Youโ€™ll Have\n \n\nBy proactively engaging with Carta customers as well as reactively monitoring incoming requests, you will be helping to improve our overall customer retention, secure our future pipeline for new product lines, and drive change for the broader company and mission.\nAbout You\n\nWeโ€™re looking for customer-centric, organized professionals, who know how to work in a dynamic environment with multiple priorities.  Cross-departmental collaboration and communication is critical to success in the role, as well as efficient time management. In addition, weโ€™re prioritizing: \n\n\n* Fluent in English with strong written and verbal communication skills\n\n* Responsive and able to complete tasks in a timely manner\n\n* Prior experience working in a customer facing role working with startups\n\n* Experience working with customers via live interactions such as zoom meetings, phone calls, and live chats\n\n* Experience working with Salesforce or other ticketing systems\n\n* Diplomacy, tact and poise under pressure, and a high tolerance for ambiguity\n\n* Growth mindset, proactive, and action-oriented\n\n* Customer success skills and demonstrated ability to to work through difficult conversations, with the goal of preserving relationships\n\n* Excellent communication, listening, facilitation, and negotiation skills\n\n* Strong data analysis, organizational, and prioritization skills\n\n\n\n\nEven if you donโ€™t have all of the qualifications weโ€™ve listed, please apply if you believe you could be impactful in this role! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:\n\n $42,500 — $65,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRio de Janeiro, Rio de Janeiro, Brazil
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

Versapay


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $40k - $80k*

SaaS

 

Teaching

Cfo

Technical

Test

Accounting

Financial

Investment

Finance

Leader

Strategy

Lead

Operations

Sales

Go

Executive

Versapay

๐Ÿ‘€ 1,174 views

โœ… 109 applied (9%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Versapay and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 2 months ago


\nAbout Versapay ๐Ÿš€\n\n\nVersapay is the leader in Collaborative Accounts Receivable. The Versapay Collaborative AR Network is the first solution that empowers the genius of teams by bridging the gap between suppliers and buyers through a shared, digital experience. Versapayโ€™s accounts receivable (AR) automation solutions and next-generation B2B payments network make billing and payments easier for enterprises, increasing efficiencies, accelerating cash flow, and dramatically improving the customer experience. \n\n\nFounded in 2006, the company has grown into a global network of 9,000+ clients and 1,000,000+ users handling 40+ million new invoices and driving $60+ billion in global payment volume annually. \nVersapay goes beyond traditional AR automation to deliver customer-driven experiences. The results? Versapayโ€™s clients benefit from improved payment times and stronger customer relationships with an over 80% portal adoption rate. \n\n\nOwned by Great Hill Partners, Versapay is based in Toronto with offices in Atlanta and Miami.\n\n\nThink you might be the next Veep to join? Read on!!\n\n\nOur Values \nโญ๏ธ We obsess over our customers. \nโญ๏ธ We help each other. \nโญ๏ธ We embrace diversity. \nโญ๏ธ We find better ways. \nโญ๏ธ We get things done. \nโญ๏ธ We own it. \n\n\n\n\nHow youโ€™ll make a huge impact here โ€“ and on your career: \n\n\nThis is your chance to step into the competitive and lucrative world of fintech software sales. You'll get experience selling to and partnering with senior level execs in finance across industries such as business and technical services, wholesale/distribution, and commercial real estate across North America. You'll own the sales cycle and have a team of specialists help to win deals: SDRs, Sales Engineers, Architects and Partners and even our leadership team roll up their sleeves to help. Join our team and letโ€™s win together!\n\n\n\n\n\nWhat you'll do:\n* Represent the Versapay brand as one of the first points of contact with potential customers! That means articulating the value proposition and educating prospects on how our product can provide a customer-centric experience to get paid faster, streamline their operations and reduce DSO and costs. \n* Sell our famous accounts receivable automation, collaboration, and cash application solution as well as digital payment services to make these companies much more efficient and to bring them an ability to create a better customer experience.\n* Sell the vision of Digital Transformation as it pertains to the Invoice-to-Cash process to create a very customer friendly experience for your clientsโ€™ end-customers. This is both an emotional sale for an innovative solution, as well as one that delivers a great ROI. \n* Own your patch and set strategy of where we target business, travelling to meet clients (when we can) and from time to time, represent us at trade shows and industry events. \n* Educate and guide prospects through the buyerโ€™s journey, dissecting and qualifying their business goals to determine if Versapay can be a strategic investment for them to get paid faster and provide a great online experience for their customers. \n* Get to know how a CFO or CIO thinks about their business and what Controllers and Treasurers value most, and as you learn about digital payments and the flow of money, create amazing relationships and inspire these stakeholders to push the boundaries of their financial operations with our platform and payment services. \n* Convert qualified leads from our BDR team into opportunities and close new business consistently at or above quota level, collaborating with your BDR counterpart on the outbound targets and campaigns, managing a growing funnel of opportunities in Salesforce and using other tools to give you a defined approach. \n* Sharing your past experiences on how we can approach a problem and ultimately contribute to our awesome culture and make Versapay a great place to learn, grow and accelerate careers! Your voice matters and we always test and try before we go all in on the Sales team.  \n\n\n\n\nWhat you'll bring to the team:\n* 3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting (even if itโ€™s limited). At least one year handling some enterprise deals\n* Able to close mid-market deals without executive sponsorship. Able to close Enterprise deals with executive level engagement\n* A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale\n* Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+.\n* Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clientsโ€™ end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers great ROI for your Economic Buyers\n* A Challenger- able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process\n* A natural learner- Curious, confident and enthusiastic. You love to ask questions and deeply understand your customerโ€™s problems.\n* Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients.\n* Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting.\n* A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise.\n\n\n\n\n\n$120,000 - $150,000 a year\n\n#LI-Remote\n\n\nAll of our Veeps live out our core values: \nWe look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.\n\n\nResearch shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. Weโ€™d love to talk and determine together whether you could be a great fit!\n\n\nWe are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Teaching, Accounting, Finance and Sales jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States (Remote)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
closed

Front

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $70k - $110k

Technical

 

Support

Test

Financial

Management

Operations

Operational

Health

Recruiting

Full-Time

Front

๐Ÿ‘€ 998 views

โœ… 109 applied (11%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Front and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 3 months ago


\nFront is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. \n\n\nMore than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortuneโ€™s Best Workplaces in the Bay Areaโ„ข, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.\n\n\nWeโ€™re looking for a Customer Support Representative to play an essential role in creating the customer experience. You will be the voice of Front, responsible for all types of customer inquiries, and for keeping our customers happy.\n\n\n\nWhat will you do?\n* Ensure 100% success of all of our Front customers\n* Engage in the day-to-day grind of support queues, providing timely and effective assistance to customers with a focus on issue resolution and customer satisfaction\n* Become an expert on how Front works and its day-to-day usage\n* Respond to customer support inquiries and monitor the incoming conversations in all of our support channels (email, live chat)\n* Debug and test product features and report them to product and engineering\n* Identify common customer challenges and proactively find ways to improve our product and processes\n\n\n\nWhat are we looking for?\n* A highly motivated self starter who is ready to dig in, hustle, and crush the queues\n* 2 years minimum proven track record of great customer service experience (bonus points for SaaS/tech startup customer support experience)\n* Tech savvy and hungry to improve technical skills\n* Ability to identify customer needs and successfully implement solutions\n* Excellent verbal & written communication โ€“ you can explain complex issues in simple terms and adapt your tone for different users\n* Humble and friendly person who genuinely loves helping people and solving problems\n* Fluent in English (+ French is a bonus)\n* Experience with using Front is a huge plus!\n\n\n\n\n\nThis is a fully remote position, expected to work one of the following shifts in Pacific Time, Monday - Friday, regardless of location: 6:00am - 2:00pm, 7:00am - 3:00pm, or 8:00 am - 4:00 pm. Additionally, this position is expected to be on-call 24/7 a few weeks/weekends per year.\n\n\nNote that we are only able to hire for this role in the following states:\nArizona, Colorado, Connecticut, Florida, Illinois, Nevada, New Jersey, New York, North Carolina, Oregon, Texas, Washington, Tennessee, Missouri\n\n\nThe US hourly range for this full-time position is $28.36 - $35.70/hour USD. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market based approach to pay. In addition to cash compensation (which includes base salary and, where applicable, may include commissions or overtime pay), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our Recruiting Team for additional information. \n\n\nZone 2: USD hourly range $30.04 - $35.72/hour\nZone 3: USD hourly range $28.36 - $33.75/hour\n\n\nWhat we offer\nโœจ Competitive salary\n๐Ÿค Equity (we are post-series D & backed by some of the best VCs in the US)\n๐Ÿฅ Private health insurance fully covered by Front\n๐Ÿ’ช Flexible Fridays - learn more here!\n๐Ÿก Flexibility to work from home 3 days/week (unless posted as a full-remote role)\n๐Ÿ›‹ Mental health support with Modern Health\n๐Ÿผ Family planning support with Maven\n\n\n\n\nFront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote US
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Klue


Vancouver, British Columbia
๐Ÿ’ฐ $55k - $80k*

Writer

 

Support

Copywriting

Growth

Video

Edu

Strategy

Content

Marketer

Marketing

Health

Klue

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๐Ÿ‘€ 1,113 views

โœ… 98 applied (9%)

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Klue is hiring a
Remote Content Marketer

\n๐Ÿ‘‹ You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well thatโ€™s how we feel about Klue. \n\n\nWho are we?\nKlue is a VC backed, capital-efficient high growth SaaS. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. Weโ€™re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \nWeโ€™re one of Canadaโ€™s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\nWe have one strong belief when it comes to building content at Klue: boring equals death.\n\n\nThatโ€™s why we are looking for a content marketer who will inject life into our content โ€” bringing new creative ideas to the table, pushing the boundaries of storytelling, the formats we use, and continue to expand the limits of how content can be the driving force of a companyโ€™s brand and growth.\n\n\nReady to win the hearts and minds of our audience? Sweet, come join us.\n\n\n\nDay to Day:\n* Shaping the POV of our audience through thought leadership content that stands out as part of our mission to create a category. Examples of this are primary research reports, video series development or other copywriting efforts)\n* Driving new and innovative content ideas from ideation through to execution \n* Copyediting, lots of it - across e-mails, ads, landing pages, and other assets\n* SEO strategy & execution\n* Working with marketing team members and cross-functional partners to ensure consistent delivery of POV and messaging\n\n\n\nYour friends and colleagues would describe you as:\n* A strong writer and compelling communicator. \n* A natural storyteller - someone with a personality and voice that resonates. Someone agile and quick to pivot in order to speak to different audiences and personas\n* Creative - as we said boring = death. You think well outside of the box of B2B marketing content and consistently look for opportunities to experiment and iterate, again and again. Your past content is ๐Ÿ”ฅ\n* Deeply curious - you consider yourself a journalist at heart and can dig and dig and dig until you find a story and angle that's going to resonate with the audience\n* Someone committed to elevating: a self-starter that's on the hunt for excellence. You frequently identify opportunities to raise the bar for yourself and others. Consistently achieves results, demonstrating high performance and challenging yourself to deliver results.\n* Able to and has a track record of delivering on tight timelines/timelines in general \n* Added bonus: you have a proven marketing/content background in B2B SaaS\n\n\n\nHow We Work at Klue\n* Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST. Ideally, this role would be located in Toronto or Vancouver. Your team will be in office at least 2 days per week, and if you are within a reasonable commuting distance of the office, weโ€™ll see you there!\n\n\n\nTotal Compensation & Benefits:\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n* Benefits. We currently have extended health benefits starting on your 1st day.\n\n\n\n\n$70,000 - $100,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, and capabilities. \nIf you feel like this role is a great fit and have questions about comp, get in touch and we're happy to discuss further. There is always an ongoing conversation around compensation.\n\nโฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ โฌ‡๏ธ\n\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if thatโ€™s different from what weโ€™ve described, be sure to explain why in your application. Reach out and letโ€™s see if there is a home here for you now or in the future.\n\n\nWeโ€™ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. Weโ€™re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. Weโ€™re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. Weโ€™re excited to meet you and in the meantime, get to know us:\n\n\n ๐ŸŒˆ Pay Up For Progress & 50 - 30 Challenge & Klue Blog\nโœ…โœ… Win-Loss Acquisition (2023)\n๐Ÿ…ฐ๏ธ Series A (2020)\n๐Ÿ… Series B (2021)\n๐Ÿ† Culture, culture, culture! \n๐ŸŽง Winning as Women & Competitive Enablement Show\n๐Ÿ” Glassdoor\n๐Ÿ About Us\n๐Ÿฅ Twitter\n๐Ÿ“ธ Instagram\nโ˜•๏ธ LinkedIn\n๐Ÿฆ„ Wellfound (AngelList)  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education and Marketing jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Mutiny

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

๐ŸŒ Probably worldwide
๐Ÿ’ฐ $50k - $110k*

Design

 

System

Support

Software

Code

Web

DevOps

Elasticsearch

Cloud

PostgreSQL

Ruby

Management

Content

Operational

Analytics

Engineer

Engineering

Backend

Full-Time

Mutiny

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๐Ÿ‘€ 2,143 views

โœ… 222 applied (10%)

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Mutiny is hiring a
Remote Infrastructure Engineer

\nAbout Mutiny:\n\nMarketers have a problem. Today companies spend over $1T to bring customers to the door, but $19 of every $20 they spend does not convert to revenue. Companies have no choice other than to dedicate large engineering and data science teams to manually build more relevant, higher converting experiences for different customer segments.\n\nMutiny is a no-code AI platform that helps marketers convert their top of funnel demand into revenue, without engineers. Mutiny gives marketers everything they need to drive revenue and prove it โ€” from data and analytics to AI-powered recommendations and content writing. Our customers are some of the fastest growing companies in the B2B space including Notion, Ramp, Carta and Segment. We are backed by Sequoia Capital, YCombinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce and Snowflake.\n\nAbout the Role:\n\nWe are looking for a software engineer who is passionate about DevOps (emphasis on the Dev) to join our engineering team. You will build, test, and ship software to manage, operate, and improve our high-throughput web application and data pipelines and associated cloud infrastructure. Work closely with our product teams to create the best system architecture for delivering key features that drive value for customers. Make key architectural decisions and set the direction for our infrastructure as we scale. Be a critical voice in choosing the right components for our core systems, help to define an inclusive engineering culture, and learn from a world-class team of experienced engineers.\n\nWhat youโ€™ll do:\n\n\n* Architect, build, test, and ship highly-available and secure services that process and serve data at scale. The team primarily writes in Ruby and Elixir.\n\n* Manage our AWS, Kafka, and Elasticsearch cloud infrastructure through code and automated systems, including terraform and Kubernetes\n\n* Use data to support architectural decisions and impact core business metrics with your work.\n\n* Build the operational framework for the monitoring, deployment, and maintenance of our web services and data pipelines.\n\n\n\n\nWhat you bring:\n\n\n* 5+ years of software engineering experience in a infrastructure position\n\n* Fluency in a backend programming language of choice (e.g. Elixir, Python, Ruby, Node, Scala, etc).\n\n* Proficiency managing cloud services such as AWS, Azure or Google Cloud\n\n* Experience as a Directly Responsible Individual, project leader, or system owner for an infrastructure component (e.g. build system, internal tool, Kubernetes, etc.)\n\n* Proficiency with a container management system such as ECS or Kubernetes\n\n* Ability to design the necessary infrastructure to support software system requirements\n\n* Familiarity with PostgreSQL or other relational database\n\n\n\n\nYou Are:\n\n\n* Comfortable working fully remote\n\n* An advocate of automated testing. We always include a full suite of tests for a feature to verify and future proof our code.\n\n* Someone who sets an exceptionally high performance bar for oneself and everyone on the team. You are unafraid to communicate whatโ€™s working and what needs to change.\n\n* Someone who is energized by ambiguity and can create structure in a dynamic, fast-paced environment.\n\n* A kind human who wants to build an extraordinary product, culture and brand.\n\n\n\n\nWhat youโ€™ll get out of it:\n\n\n* We are backed by Sequoia Capital, Y Combinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce, and Snowflake. We are growing incredibly fast and about to hit another inflection point. The potential is unreal. Join and youโ€™ll see what we mean.\n\n* You will create a name for yourself by getting to work with and support some of the fastest growing companies in B2B SaaS.\n\n* You will get exposure to real business problems every company faces (growth) that you can take with you to start your own company (or to help scale another).\n\n* You will have fun, plain and simple. There is a reason our first company value is that work should feel like play.\n\n* You will experience a new way of working. Our team is fully distributed across North America and the EU. But we come together as a company for quarterly offsites (most recently in fun places like Seattle, Austin and Miami). This combination of experience-based work is a competitive advantage we lean into.\n\n\n\n\nThese values define how we approach our work every single day:\n\n\n* Work should feel like play\n\n* Faster always wins\n\n* Stir the post, regularly\n\n* Do the right thing when no oneโ€™s watching\n\n* All hands on deck\n\n* Live in the world you want to change.\n\n\n\n\nWe also believe in balanced teams, which is why we have maintained a 50% male to female ratio in our investors and are committed to maintaining diversity of gender, lifestyle, ethnicity and thinking in our team as we scale.\n\nWe are fully remote. However, due to the specific needs of this role, we can only accept candidates based in North America timezones (PT, CT, ET).\n\nOur Offer to You: Mutiny is proud to offer a competitive compensation package to all full-time employees, including base salary, equity, and comprehensive benefits. The estimated salary range for this role for US-based employees is $170,000-$210,000.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, DevOps, Cloud, Ruby, Engineer and Backend jobs that are similar:\n\n $50,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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