\nVimeo seeks a Salesforce / Java / Apex Lead Software Engineer to power our CRM infrastructure. You'll drive innovation, design transformative solutions, and coach across the team. This lead will support business owners with process overhauls and own the functional/technical solution architecture and design. If you have a passion for Salesforce and want to make a major impact as Vimeo scales, this is the role for you!\n\nResponsibilities:\n\n\n* Develop secure, high-quality production code including custom Apex code, Visual-force pages, Lightning components, and other Salesforce technologies.\n\n* Set up, customize and develop Vimeo’s Salesforce system.\n\n* Develop and enhance custom applications & features in Salesforce including integrations. \n\n* Lead scope sessions with internal teams to explore architectural designs and technical qualifications with a focus on achieving desired outcomes.\n\n* Maximize the Salesforce effectiveness and efficiency through ongoing improvements and strategic management.\n\n* Perform code reviews, share best practices, and foster a culture of technical excellence within the team.\n\n* Create and maintain custom reports and dashboards to meet business needs. \n\n* Provide technical expertise and guidance to other developers and other team members.\n\n* Troubleshoot and resolve issues, ensuring the stability and reliability of the Salesforce platform.\n\n* Keep pace with Salesforce releases and industry trends to inform our technology roadmap.\n\n\n\n\nDesired Skills/Requirements:\n\n\n\n* 3-5+ years of hands-on Salesforce Development experience.\n\n* Salesforce Developer and Advanced Developer certifications are preferred.\n\n* Deep expertise in Apex, Visualforce, Lightning Components, and Salesforce APIs.\n\n* Proven ability to analyze and customize complex Salesforce workflows, objects, and fields.\n\n* 5+ years Salesforce Sales Cloud experience. \n\n* Excel experience (v-lookups, pivot tables). \n\n* Strong understanding of Salesforce security models and best practices.\n\n* Experience with Agile development methodology\n\n* Experience with complex Salesforce integrations and data migration.\n\n* Excellent problem-solving and communication skills.\n\n* Experience with Tray or Zuora a plus\n\n* Experience within a public company and SOX requirements are a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Java, Cloud, Sales and Engineer jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Nimble Gravity is hiring a Remote Salesforce Developer
Salesforce Developer\nAre you excited about building something to provide a huge impact to the company such as shortening time to revenue? Are you fond of automating workflows and processes to eliminate as much human touchpoint as possible? Do you want to be a part of a high-performance team? Are you passionate about the quality of development and want to be a part of the strategy of world-class applications? Then you belong with us!\n \nWe are seeking a Salesforce Developer to join our growing Care Transformation Engineering team. As an engineer on our team, you will serve a critical audience: our customers, who are the health and benefits buyers that make the best decisions for their employee base. This position is a key role on the team, demonstrating a wide assortment of skills and talents on a regular basis. This person is versed in Salesforce development and can apply agile methodologies.\n \nThe right candidate will work closely with multiple development teams and external partners to strategize and design solutions to difficult problems. The candidate will be confident in the use of the latest tools and best practices, and comfortable both teaching and learning from teams of extremely talented engineers. The candidate will work in partnership with the Product Owner and business development teams to transform product visions into reality.\nResponsibilities\n\n* Partner with cross functional teams to build solutions to improve customer launch efficiency\n\n* Design systems to solve complex business problems\n\n* Design, build, and maintain system integrations to bring data in and out of Sales Cloud, using the appropriate Platform capabilities\n\n* Create clean data model and clean code in Sales Cloud\n\n* Identify areas of technical debt and influence roadmap plans with smart solutions\n\n* Swiftly address any issues and invest in resolutions that improve the product’s reliability going forward.\n\n* Participate in and influence technical decisions of the team\n\n* Promote engineering best practices and operational excellence within the team.\n\n* Stay in the loop on new Salesforce products and capabilities\n\n\n\nQualifications\n\n* 5+ years in technical roles in a related industry\n\n* 4+ years of experience building and testing custom solutions in Apex\n\n* 3+ years of experience building Lightning components\n\n* Optimize for impact over progress and love getting stuff done\n\n* Experience with system design to solve complex problems\n\n* Experience with data integration, Salesforce Platform APIs, or other supporting technologies\n\n* Salesforce Sales Cloud\n\n* Continuous integration, especially with Salesforce DX\n\n* Experience in our other technologies is a bonus: Ruby, Java, Golang, React, GraphQL, AWS\n\n* HL7 FHIR (Fast Healthcare Interoperability Resources)\n\n\n\nAdditional Perks\n\n* Competitive salary\n\n* Remote work option with home internet allowance\n\n* Healthcare insurance (medical, dental, and vision)\n\n* Savings fund\n\n* Food coupons\n\n* Christmas bonus\n\n* 25 Total days off first year (Vacation, Sick, PTO)\n\n* 50% Vacation premium\n\n* Education stipend\n\n\n\nAbout Nimble Gravity\nNimble Gravity is a team of outdoor enthusiasts, adrenaline seekers, and experienced growth hackers. We love solving hard problems and believe the right data can transform and propel growth for any organization.\nNimble Gravity Product Engineering collaborates closely with the Included Health Product Management and Design teams to scale and strengthen their Web and Android experiences. Included Health’s powerful healthcare navigation app includes personalized Provider matching, 24/7 Telemedicine+, Expert opinions on diagnoses and treatment plans, and medical claims advocacy. \nNimble Gravity is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. Nimble Gravity considers all qualified applicants. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Android, Sales and Engineer jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGuadalajara, Jalisco, Mexico
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Magnet Forensics is hiring a Remote Professional Services Consultant
\nWho We Are; What We Do; Where we’re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nGrayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. We’re pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nWhere we are today, is not where we will be tomorrow. \n\n\nRole Summary:\nThis role reports into the Manager, Global Professional Services and Support. The Professional Services Consultant is tasked with the successful delivery and execution of implementation projects for the Magnet agency solution portfolio of products. This position manages complex engagements, working closely with customers to understand their pain points and then delivering a solution that resolves those challenges. The position is responsible for the installation and configuration of the software, the onboarding of users, and the initial support of products during acceptance testing. These services are often delivered onsite with the customer.\n\n\n\nRole Responsibilities\n* Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet agency solution portfolio of products.\n* Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product.\n* Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issues.\n* Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field.\n* Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet agency solution portfolio of products\n\n\n\nQualifications\n* Bachelor’s degree in IT, Computer Science, Engineering, or equivalent relevant experience\n* 3+ years of experience in networking, servers and virtualization,or cloud computing\n* Passion for understanding customers’ business goals and challenges and identifying creative solutions to those challenges\n* Deep knowledge of network-based communications and the configuration of common networking products including routers, switches, and firewalls\n* Ability to perform server builds and configure server operating systems\n* Strong understanding of private cloud and SaaS solutions\n* Understanding of Agile development methodologies, including familiarity with defect tracking tools (for example, Jira) and source control tools (for example, GitHub or Azure DevOps)\n* Familiar with customer relationship management and ticketing systems (for example, Salesforce and Service Cloud), and professional services automation software (for example, Certinia)\n* Excellent consultation and relationship management skills with outstanding attention to detail\n* Strong technical aptitude to learn software tools and other technologies\n* Excellent verbal and written communication skills with the ability to effectively communicate with customer leadership\n* Strong self-starter attitude with excellent problem-solving skills\n* Proficiency in Python programming is an asset\n* Knowledge of digital forensics and digital investigation is an asset\n* Implementation experience or previous experience in a consulting role is an asset\n* Up to 60% travel required to meet the responsibilities of the position\n\n\n\nThe Most Important Thing\n* We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences:\n\n\n\n* Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.\n* Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities\n* Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.\n* Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers.\n\n\n\n\n\nWe’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected].\n\n\nAll offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Consulting, Travel, Cloud and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe’re LumiQ – an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing. They’re tired of dealing with boring webinars, irrelevant content and product experiences that are out-of-date. That’s why they’ve flocked to LumiQ and our mission to make professional learning enjoyable. \n\n\nWith hundreds of companies signed up, we’re at the precipice of launching a global movement that’s going to massively change the professional education and podcasting industries. Following our recent Series A, we’ve expanded into the US market and are seeing wonderful early signs of traction. \n\n\nDespite our lightning growth, we tend not to subscribe to the mantra of “move fast and break things.” Our goal is to build a profitable company, where our employees can learn and grow, and where customers see real value and genuinely enjoy using the product. We are building a company meant to last, and if this resonates with you, we hope you will consider joining us on our journey to transform professional education!\n\n\nRevenue Operations (RevOps) aligns the sales, customer success and marketing teams in LumiQ to optimize the customer’s journey. The RevOps team in LumiQ is focused on ensuring the revenue teams are working towards common KPIs, eliminating silos and ensuring data-driven decision-making.\n\n\n\nWHAT YOU'LL RESPONSIBLE FOR\n* Assist with creating business reports, forecasting, budgeting and financial/operational analysis to provide insights and demonstrate the performance of the business. \n* Work closely with the Marketing team to create and track campaigns, develop strategies, analyze lead quality and sales outreach metrics, and provide recommendations to achieve targets. \n* Responsible for data enrichment, list-building optimization for marketing and ensuring data integrity, Data collection, clean-up and preparation: collect, clean, and preprocess data from various sources to ensure accuracy and reliability for business operation and analysis. \n* Report generation: prepare and present reports and dashboards that visualize key performance metrics and trends to stakeholders. \n\n\n\nWHO YOU ARE \n* Results-oriented with an initiative-driven mindset coupled with excellent analytical and organizational skills.\n* Strong attention to detail, problem-solving skills, excellent written and verbal communication. \n* Ability to execute proactively and meet deadlines in a fast-paced environment. \n* 1-2 years of experience working with a revenue team such as Sales, Customer Success (CS) or Marketing. \n* Post secondary education in Business, Finance or Mathematics. \n* Advanced knowledge of Microsoft Excel, and ability to work with large datasets. \n* Ability to work through ambiguity and manage up, work independently and as part of a team in a fast-paced environment. \n* Demonstrate flexibility to accommodate work demand Ability to deliver on commitments and manage multiple deliverables. \n* Experience with CRM systems such as Salesforce and sales reporting tools is an asset.\n\n\n\n\n\nIf you think your experience is most of the way there we’d still love to meet you! \n\n\nThis is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.\n\n\nBenefits and Perks\nNomad Policy: Work from anywhere in the world for up to 4 weeks per year. \nHybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong. \nTime Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days. \nHealth Benefits: Medical, dental, and health spending account. \nMonthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more. \nFlexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school. \nEndless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more. \nLumiQ Clubs: Join an existing club or start your own. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Finance, Microsoft, Marketing, Sales and Non Tech jobs that are similar:\n\n
$65,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Apollo.io is hiring a Remote Senior Business Systems Analyst
\nPosition Overview: \n\nThe GTM Systems team leverages data, process, and technology to support the explosive growth of Apollo. We partner with leaders from the Sales, Customer Success, Marketing, Partnerships, Legal, Product, and Engineering teams to develop a cohesive company-wide strategy and execute on a global scale. The business systems team is the foundational component of Revenue Operations that provides the automation and tooling required for scale. \n\nAs a Business Systems Analyst, you will design, develop, and implement SaaS-based applications solutions that help solve business problems through technology. In addition, you will evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. This role requires strong partnership with cross-functional stakeholders and deep systems knowledge in order to effectively plan and deliver scalable solutions across many business processes. Over time, a successful candidate will own the Business Systems infrastructure for several parts of our lead-to-cash processes.\n\nThis position is an individual contributor and reports to the Director of GTM Systems.\n\nResponsibilities: \n\n\n* Administer, architect, and strategize world-class business systems\n\n* Partner with stakeholders across business functions to understand business problems, gather requirements, and build a technology roadmap\n\n* Address business problems and drive operational efficiencies by designing elegant processes and technical solutions\n\n* Support end-to-end feature and/or system implementations, including discovery/requirements gathering, vendor selection, solution design, build/configuration, QA/UAT, deployment, and training and communication\n\n* Work with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.\n\n* Create and maintain thorough, up-to-date, functional and technical systems documentation\n\n\n\n\nRequirements: \n\n\n* College degree in a technical field, and/or equivalent work experience\n\n* 4+ years of business analysis or consulting experience\n\n* 4+ years of hands-on experience with the Salesforce platform (administration and/or development)\n\n* Demonstrated ability to manage and collaborate with multiple concurrent stakeholders\n\n* Ability to thrive in a high-growth, fast-paced environment and own multiple projects/tasks with high attention to detail\n\n* Deep understanding of go-to-market business processes\n\n* Experience working within Agile methodology\n\n* Excellent verbal and written communication skills\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting and Senior jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Magnet Forensics is hiring a Remote Customer Success Manager Private Sector
\nWho We Are; What We Do; Where we’re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nGrayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. We’re pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nMagnet Forensics is in search of a seasoned Customer Success Manager dedicated to enhancing our corporate sector customers' overall experience during their engagement with our products and interactions with our organization. As a key player in this role, you will be responsible for nurturing the complete customer journey with Magnet, encompassing initial onboarding, regular customer touch-points, technical support, training, and soliciting valuable product feedback and feature requests. \n\n\nThe mission of the Customer Success Manager extends to guaranteeing that these proactive efforts deliver a positive customer experience organically and results in contract renewals and potential expansion opportunities.\n\n\n*The coverage for this role is focused on EMEA and APAC. \n\n\n\nRole Responsibilities:\n* Manage customer 360-degree (C360) view and ensure stakeholders have insightful data at the right time;\n* Execute successful customer onboarding and implementation, including product, network, and license set-up;\n* Be the trusted partner for the customer on product features and functionality;\n* Build lasting customer relationships for the team;\n* Collaborate with pre-sales in order to have a seamless bridge between sales and post-sales activities;\n* Collaborate closely with internal team members to support renewals and expansion opportunities;\n* Leverage business intelligence and proactive customer interaction to verify customer experience is always top-notch;\n* Be the primary customer advocate within the company and manage any challenges that may arise;\n* Support and work with internal teams to resolve any customer complaints;\n* Collect and advocate for customer training requirements;\n* Responsible for moderating Magnet’s User Communities in order to foster community interaction, improve customer experience, and increase sharing of best practices.\n\n\n\nQualifications:\n* Experience in a customer facing role providing exceptional customer experience;\n* Technical account management skills and the ability to speak to technical functionality of a product to both technical and non-technical audiences;\n* Self-driven and proactive;\n* Excellent verbal and written skills, with sufficient mobile device and computer literacy to speak to the product capabilities;\n* Highly organized and ability to multi-task;\n* Excellent team-working skills.\n\n\n\nNice to Haves: \n* Being Multi-lingual (Reading, Writing, and Speaking) - with an emphasis on German, French, or Italian;\n* Experience working in Digital Forensics or Incident Response;\n* Experience working in Salesforce CRM and Gainsight.\n\n\n\n\n\nThe Most Important Thing: \n· We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences: \n· Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world. \n· Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities \n· Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors. \n· Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers. \n\n\nWe’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Mobile and Sales jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Magnet Forensics is hiring a Remote Senior Customer Success Manager
\nWho We Are; What We Do; Where we’re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nEarlier this year, we shared the exciting news that Grayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. We’re pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nSenior Customer Success Managers are highly organized, energetic self-starters, and committed to helping customers achieve their goals. They have a passion for technology and the relationship management skills to keep all parties aligned to the customers’ goals.\n\n\nSenior CSMs have a passion for change management, working with stakeholders at all levels of an organization and enjoy managing complex programs to ensure customers meet their goals. They demonstrate professionalism, a commitment to surpassing expectations, and a keen emphasis on cultivating relationships. They rapidly absorb new technologies and manage their time effectively.\n\n\n\nRole Responsibilities:\n* Manage customer 360-degree (C360) view and ensure stakeholders have insightful data at the right time;\n* Guide customers in attaining their business goals by offering proactive recommendations that enhance their continuous usage;\n* Champion innovation and early adoption of all products ;\n* Monitor customer health, identify customer risks, and develop mitigation plans;\n* Maintain accurate records of all customer interactions and action items;\n* Leverage data and insights to support customer goals and show value;\n* Monitor adoption and usage patterns, success plan adoption, and usage, providing direction during customer meetings;\n* Proactively update customers about upcoming new releases or changes that directly impact them;\n* Conduct meetings/seminars to showcase existing yet untapped capabilities;\n* Contribute to internal projects and initiatives, sharing knowledge and best practices with colleagues, and serving as a Subject Matter Expert (SME) for all products in our portfolio.\n\n\n\nQualifications:\n* 2+ years of applicable experience in a Customer Success Manager position;\n* Passion for driving customer success and measurable business outcomes;\n* Applicable experience building strong relationships;\n* Ability to prioritize tasks and initiatives in a fast-paced environment;\n* Strong communication skills;\n* Driven and competitive with a strong desire to overachieve;\n* Ability to multi-task, prioritize, and manage time effectively;\n* Projects a professional image in all dealings with colleagues, customers, vendors, and business partners.\n\n\n\nNice To Haves: \n* Experience working with Digital Forensics;\n* Experience working in Salesforce CRM and Gainsight;\n* Fluency (Reading, Writing, and Speaking) German and/or French.\n\n\n\nThe Most Important Thing: \n* We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences: \n* Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world. \n* Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities \n* Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors. \n* Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers. \n\n\n\n\n\nWe’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud and Senior jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
FireHydrant is hiring a Remote Senior Customer Success Manager
\nAs a Senior Customer Success Manager, you'll own the post-sale relationship with customers to ensure they're getting value from our product and services. You'll report to the Director of Customer Success. \n\nDay-to-day, you'll be a trusted advisor to our customers, guiding them in incident management best practices and helping them achieve their objectives. You will partner with our Account Executives on renewals and expansions and work closely with Product and Marketing to advocate for FireHydrant's customers.\n\nWe're looking for someone who thrives in a fast-paced environment and wants to have a big impact on our business and customers.\nWhat you’ll be working on\n\n\n* Ensure the success of our customers from onboarding through renewal.\n\n* Consult our customers on industry best practices and tips for using the product in more effective ways.\n\n* Retain customer revenue by driving product adoption and aligning with customer business objectives.\n\n* Identify opportunities to increase customer revenue by expanding to additional users and teams.\n\n* Assist in developing materials designed to ensure successful customer onboarding and business-wide adoption.\n\n* Partner with the product team to understand customer needs and influence the direction of the product.\n\n* Collaborate with peers to build and improve internal processes and systems that scale.\n\n\n\nWe’re looking for someone who\n\n\n* Leads with curiosity and loves solving customer problems.\n\n* Has a track record of high retention and expansion achievements.\n\n* Thrives by building long-term relationships and partnering with a range of stakeholders, including business, technical, and executive teams.\n\n* Consistently delivers value while navigating complex problems.\n\n* Empathetically partners with customers and takes a consultative approach.\n\n* Has experience working in or interest in learning about developer tools or incident management space.\n\n* Has experience or interest in working with technical customers on a complex or technical product.\n\n\n\nWhat to expect\n\n\n* First 30 Days\n\n\n\n* In one month, you’ll become familiar with our product and customer lifecycle and be able to speak with customers about our product.\n\n\n\n* In the first 3 months\n\n\n\n* In three months, you’ll be owning customer accounts, collaborating with Account Executives and Solution Engineers, and onboarding new customers.\n\n\n\n* In the first 6 months\n\n\n\n* In 6 months, you’ll be hitting retention and expansion goals while contributing to the overall customer experience.\n\n\n\n* In year one\n\n\n\n* In one year, you’ll be knowledgeable in the incident management space running a book of business with strong customer and internal relationships. \n\n\n\n\n\nAbout FireHydrant\n\nFireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform that makes it simple to efficiently and consistently respond to incidents — and ultimately, to learn from them. That’s why the world's most innovative engineering teams — like Palo Alto Networks, Snyk, and 1Password — choose FireHydrant to build and scale their incident management programs.\n\nBacked by Menlo Ventures, Work-Bench, Harmony Partners, and Salesforce Ventures, our 50 (and growing!) team members are building the future of reliability from remote offices around the US. Join us.\nLife at FireHydrant\n\n\n* We’re remote-first, with employees living and working around the US\n\n* 1x per year we will gather in-person as a company; as teams, we gather another 1-2x per year, depending on the safety of such a gathering and have virtual events throughout the year\n\n* We collaborate through Slack, Zoom, Notion, and Google Workspace\n\n* Kind candor - we expect honesty delivered through kindness, first and foremost\n\n* Transparency & equity - information is shared openly; we welcome ideas and contributions regardless of role or experience level\n\n* We value building trust, acting with integrity, and continuously improving\n\n\n\nBenefits\n\n\n* 100% employer-paid health, vision, and dental premiums for the employee and 75% of dependents\n\n* Unlimited vacation policy with a minimum requirement of three weeks off per year, with sustainable working hours and a healthy work/life balance\n\n* Home office stipend: get your workspace set up in a way that works best for you\n\n* 401k match\n\n\n\n\nCompensation\n\nFireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile of pay for the San Francisco market using compensation data from hundreds of companies at our stage. Additionally, everyone in a given role is paid the same without adjusting for locality. The annual on-target earnings for this role are $155,000, which includes base salary of $124,000 plus variable commissions.\n\nRequirements: \n\n\n* FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.\n\n* All employees must be able to show authorization to work in the US.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n
$70,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Augmedix:\n\n\nAugmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.\n\n\nAugmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedix’s proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The company’s platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR. \n\n\nAugmedix’s products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedix’s proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care.\n\n\nAugmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com.\n\n\nAbout the Role:\n\n\nThe Data Analyst role is a member of the Revenue Strategy and Analytics team and will focus on improving the reporting and analytics capabilities of the function. This position primarily focuses on marketing and new sales analytics, aiming to improve data-driven decision-making within the organization. With an emphasis on reporting, analytics, and forecasting, this role plays a pivotal part in optimizing sales efficiency and strategic marketing efforts. The individual in this role will help create dashboards, generate various reports, and contribute to a wide array of analytics projects. Furthermore, they will support the management team in implementing data-driven strategies to enhance revenue and marketing performance. This role offers an opportunity for career growth, including technical and consulting experience. \n\n\n\nResponsibilities:\n* Dashboard Creation: Collaborate with Marketing & New Sales teams to develop and refine Salesforce reports and SiSense dashboards.\n* Real-Time Reporting: Create real-time, monthly, quarterly, and yearly reports for the Revenue Organization, ensuring the effective communication of key metrics and learnings from the data.\n* Bookings Forecasting: Work with colleagues to enhance pipeline generation and bookings forecasting capabilities, contributing to better revenue projections.\n* Predictive Analytics: Contribute to the improvement of marketing and sales predictive forecasting, with a focus on building automated forecasting systems for top-of-funnel metrics.\n* Marketing Analytics: Enhance marketing analytics by diving deep into areas such as content efficacy, paid ad performance, and collaborating closely with marketing function owners.\n\n\n\nRequirements:\n* 1-3 years of relevant experience.\n* A bachelor's degree in a related field such as mathematics, statistics, computer science, economics, or a related quantitative discipline is preferred.\n* Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R or Python).\n* Familiarity with data visualization tools like Tableau, Power BI, or matplotlib for presenting findings.\n* A meticulous approach to data to ensure accuracy and reliability in analysis.\n* Strong written and verbal communication skills to convey findings and insights effectively to both technical and non-technical stakeholders.\n* Healthcare and/or health technology experience is a plus\n\n\n\n\n$75,000 - $90,000 a yearSalary range is listed above. There are several factors that determine final pay for a position including location and experience. Total compensation will typically include salary + performance bonus + equity.\n\nAugmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Marketing and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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