\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nAs the Systems Administrator for the IT Operations team you will be responsible for ensuring our pre-production and production environments maintain high availability.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Team Lead IT Operations, you will:\n\n\nโข Be an integral part of a team of Systems Administrators and DBAs responsible for the administration of our technology stack infrastructure and operation of our SaaS products\nโข Manage pre-production and production environments running in multiple data centers and clouds\nโข Continually advance and improve the automation of procedures and tasks\nโข Lead impact assessment and selection of tools and devices that will improve our ability to effectively maintain, monitor and troubleshoot our environments and infrastructure\nโข Collaborate closely with Software Engineering and Product Management on the build and deploy of new products\nโข Ensure production environments are operated in accordance with documented policy so that compliance requirements are met and robust security is maintained\nโข Participate in a rotating on call schedule to provide 7/24 emergency support\n\n\n\n\nYOU ARE SOMEONE WITH:\nโข 3+ years of experience in a high availability, clustered server environment and/or in a 24/7 production environment\nโข In depth knowledge of virtualization, web servers, load balancing, containers and Linux server administration\nโข Extensive experience operating infrastructure with a minimum 99.9% uptime and related SLAs\nโข Networking expertise in router, switch and firewall setup, configuration and management\nโข Proficient in scripting and other automation techniques including Puppet, Bash, Python\nโข Experience with security and incident management\n\n\nOUR TECH STACK: \nโข Containers/Orchestration: Kubernetes (Rancher), Docker \nโข Deployments: Helm\nโข Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\nโข Languages: Python, NodeJs, GoLang\nโข CI/CD: GitLab\nโข Cloud: AWS\nโข Configuration Management: Ansible\nโข Infrastructure As Code: Terraform\nโข VM: oVirt\nโข OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation)\n\n\n\n\nNICE TO HAVES:\nโข Experience with Docker, nginx and puppet\nโข Experience with PCI and various compliance standards\nโข An understanding of orchestration (Kubernetes)\nโข AWS experience, terraform, ECS\n\n\n\n\nWHAT YOUโLL LOVE ABOUT US:\n๐ฆ RRSP/401(k) Matching \n๐ฅ Comprehensive Health Plans \n๐ Flexible Paid Time Off \nโ๏ธ Travel Experience Credit \n๐ง Annual Wellness Credit \n๐ฅ Team Events and Monthly Lunches\n๐ป Home Office/Commuter Credit \n๐ Work From Anywhere Program \n๐ผ Parental Leave Top Up \n๐ Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\nโข Recruiter Phone Interview \nโข Hiring Manager Interview\nโข Take-home Assessment or remote coding exercise (if applicable)\nโข Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didnโt pass any of our interview stages. All your information will be kept confidential.\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Travel and Linux jobs that are similar:\n\n
$55,000 — $107,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the role\n\nDataCamp is a cloud-oriented company with a global presence. Our employees are located in 3 locations: New York (US), Leuven (BE), London (UK), or working remotely. We are a team of people with varying skill sets, from technical DevOps engineers to enthusiastic salespeople.\n\nYou will be responsible for supporting and enabling our internal teams, in-person and remote, and maintaining our internal SaaS based systems. You will be exposed to many different technologies like Okta, Google Workplace, MS365, Atlassian Jira, Servicedesk, Jamf, and Make. As such, you will not be expected to know everything, but expected to be resourceful in finding solutions.\n\nAs IT Support Engineer, you will have excellent customer service and communication skills with an eagerness to learn and do more. You will need a โyes, I canโ attitude. Youโre always looking for opportunities to improve our corporate IT environment and asking what else can be done to help. \n\nYou will play a key part in the day-to-day corporate IT operations, support for internal IT systems and, together with the People Business partner, the main contact in the London office for workplace-related questions and tasks. You will have the opportunity to impact and drive future improvements and owning your day-to-day work. \n\n \n\nWorking odd hours on occasion and traveling between offices (New York, London, Leuven) may be required. You will report to the Head of IT.\n\n \n\nResponsibilities\n\n\n* Support DataCamp Staff in their IT operations\n\n* Onboard and welcome new joiners and Manage Access\n\n* Maintain accurate Asset Management records\n\n* Ensure up-to-date Endpoint Security\n\n* Managing DataCampโs internal infrastructure and Saas applications. \n\n* Keep systems compliant with internal security standards\n\n* Document support and operations processes\n\n* Execute projects to improve systems and operations\n\n* Assist in preparation for infosec audits\n\n* Assist with IT hardware and software procurement\n\n* Assist with London office workplace and event management\n\n\n\n\n \n\nThe ideal candidate \n\n\n* Ability to help DataCamp employees solve software problems and Apple hardware products, including laptops, desktops, phones, and accessories.\n\n* Experience with hosted productivity and communications applications, including Google Workspace, MS Office, Zoom, Okta, Slack, and other commonly used SaaS systems, and the ability to support onsite and remote employees.\n\n* A positive, service-oriented attitude, needs to be a problem-solver\n\n* Highly responsive\n\n* True team player\n\n* Excellent oral and written communication skills.\n\n* Detail-oriented\n\n* Hands-on\n\n* Resourcefulness โ the ability to figure things out\n\n* Good Knowledge of MacOS and Google Workplace\n\n* Knowledge of JAMF, Okta, and Atlassian is a plus.\n\n* Experience using and managing ticket-based enterprise workflow management systems, particularly Atlassian products, is a plus. \n\n* Willingness to travel occasionally to remote offices\n\n\n\n\n \n\nItโs a plus if \n\n\n* You have the ability to support and assist employees using AV systems, both on-site and remotely\n\n* You are a Jamf Certified Admin or Jamf Certified Expert\n\n\n\n\nYou have experience with automation tools like Make, Atlassian automation, Slack Workflows, โฆ\n\n\n* You have experience working in an ISO 27001 or SOC2-certified environment\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, macOS, InfoSec, DevOps and Engineer jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fluence is hiring a Remote Service Operations Manager
\nAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.\nFor more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.\n \nOUR CULTURE AND VALUES\n\n\nWe are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.\n\n\nWe are Leading \nFluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platformโand we are growing every day. \n\n\nWe are Responsible \nFluence is defined by its unwavering commitment to safety, quality, and integrity. \n\n\nWe are Agile \nWe achieve our goals and meet our customerโs needs by cultivating curiosity, adaptability, and self-reflection in our teams.\n\n\nWe are Fun \nWe value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. \n\n\nABOUT THE POSITION: \nThe Remote Service Operations Manager (RSOM) oversees a Remote Service Operations Engineers (RSOE) team. The RSOE team is the primary point of contact for resolving any issues at the customer's energy storage sites. Their primary responsibility is ensuring the prompt completion of issue resolution and maintaining the availability and efficiency of assets through reactive and planned preventive infrastructure maintenance.\n\n\nAs the Remote Service Operations Manager, you will:\n\n\nโขManage the 24/7 Remote Service Operations, including Remote Monitoring and Diagnostics, Incident Management, Remote Maintenance and Operations of Fluence's worldwide fleet of battery energy storage sites. \nโขLead and manage a team of Remote Service Operations Engineers (RSOEs). These SOEs are the primary contact for all customer needs. They own all timely reactive and preventive maintenance activities coordinated with the customer and Fluence regional field service organizations.\nโขAct as the first escalation point of contact for internal and external customers for unresolved issues at the level of RSOEs.\nโขDefine, maintain and continually improve the Standard Operating Procedures (SOPs) and Work Instructions (WI) for the 24/7 Remote Service Operations.\nโขEnsure the RSOEs maintain accurate site activity records and create professional and high-quality service reports in our service platform.\nโขDefine, maintain and develop technical issue resolution interfaces with experts outside the Service Operations, i.e., the engineering, installation, field services, and product management departments.\nโขActively identify and own process improvements to reduce costs and improve response time, reliability and the quality of our services.\nโขOwn a Safety culture and ensure safety is a top priority during maintenance.\nโขResponsible for performance management, retention, hiring and development of a team of highly talented and motivated RSOEs.\n\n\nWhat will the ideal candidate bring to Fluence?\n\n\nโขUndergraduate degree in Electrical/Electronics/Computer Science/Mechanical Engineering.\nโข10+ years of work experience in electric utility or independent power producer companies within generation/operations/technical teams (Energy Storage, Coal, Gas, Solar, Hydro, Wind).\nโข5+ years of people management experience as a team leader.\nโขWork experience as a remote operator/service engineer/control room engineer in a renewable energy company.\nโขProduct knowledge and practical work experience in bi-directional inverters, HVAC, 1000V/high current DC systems, SCADA and MODBUS systems.\nโขLinux operating system experience for system administration, preferably using Red Hat/Fedora, Ubuntu, or Debian.\nโขFundamental understanding of Networking.\nโขExperience in reporting, documentation, and Non-Conformance Reporting (NCR) management.\nโขExcellent communication skills.\nโขAbility and excitement to work with multicultural and multidiscipline teams.\nโขFlexibility and willingness to travel to customer sites and Fluence global offices.\n\n\n\n\n\n\n\nFluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Engineer jobs that are similar:\n\n
$65,000 — $130,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBangalore, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLoop Returns is seeking a passionate and detail-oriented Partner Operations Manager to join our partnerships team. In this role, you will play a critical role in ensuring the success of our growing partner ecosystem by providing operational and technical support for our most important strategic partners.\n\n\nAs Partner Success Manager, you will be not only the face but also the โhandsโ and โbrainsโ of Loop to the partners we rely on to power our platform. This portfolio includes leading domestic and international carriers (e.g. UPS, FedEx, USPS), label aggregators (e.g. EasyPost, EasyShip), reverse logistics providers (e.g. Happy Returns, VEHO, Passport), and more! It is not an exaggeration to say we would not be able to do what we do without these partners, and these partners will not be successful with Loop without you!\n\n\nThis role is both indispensable and unique. (Youโll be the first of your kind at Loop!) It will require both a deep, technical understanding of Loopโs product, as well as a high-level strategic understanding of how these partnerships drive growth for both Loop and our partners. So weโll be looking for examples of times youโve served in both capacities throughout your career. Weโve laid out the experience we think is important to set you up for success in this role, but we also appreciate that different humans will solve problems in different ways, so we donโt expect you to fit exactly in a box of requirements.\n\n\nLoop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. This role can be done from anywhere within the US or Canada, although proximity to a major city/airport is preferred to allow for easier travel to partner and team events. We love hanging out when we can! \n\n\n\nWhat Youโll Do: \n* Serve as the first line of defense and primary technical liaison for a portfolio of existing Loop partners, including SaaS providers, logistics companies, and freight carriers.\n* Work closely with the partners and with Loopโs product and engineering teams to troubleshoot and resolve technical issues as well as identify opportunities for improvement.\n* Work closely with Loopโs Merchant Success team to support customers who are onboarding and offboarding with the partners you support. \n* Track and manage key performance indicators (KPIs), revenue growth, contract renewals, and service level agreements (SLAs) for all partners.\n* Own and facilitate regular meetings with each partner to discuss merchants, technical questions, growth/problem areas, and other relevant topics.\n* Generate and present regular reports on partner performance metrics and SLAs.\n* Identify trends and opportunities for improvement based on data analysis.\n\n\n\nYour Experience: \n* Minimum of 3 years experience in partner management, technical support, or related roles.\n* You have a strong understanding of B2B SaaS or the Shopify ecosystem in particular\n* Itโs not necessarily a โmust have,โ but we would be thrilled if youโve worked in supply chain or on the logistics end of eCommerce in the past. \n* Communication is your jam - you should impress others with your style, thoroughness and frequency of communication through email, call, video, chat, you name it!\n* You are comfortable analyzing data and generating reports.\n* You have experience working cross-functionally with a variety of teams (including technical teams) in a fast-paced environment.\n* You have experience with API integrations and have examples of times you have leveraged your product expertise to resolve issues for a customer or partner.\n* You operate with a high level of agency, and are comfortable navigating ambiguity to make sound decisions. \n* You are comfortable having uncomfortable conversations, and are able to walk the fine line between high standards and humility, between empathy and expectations. \n* You are able to operate both โin the weedsโ and at โ30,000 ft.โ No job is too small. You feel a strong sense of ownership and approach your goals with a โwhatever it takesโ attitude. \n\n\n\n\n$72,000 - $108,000 a yearWe know that making decisions about your career and compensation is a huge deal. Because of that, weโre incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. Weโve outlined some important information for you here, but please know thereโs a lot more to compensation than we can cover in this job posting. \nThe posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future.\nThe actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. \nGreat humans deserve great benefits. At Loop, youโll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.\n\nIn a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.\n\n\nWe're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.\n\n\nWe take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.\n\n\nLearn more about us here: https://loopreturns.com/careers.\n\n\nYou can review our privacy notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Ecommerce and Shopify jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
RainFocus is hiring a Remote VP Client Success Operations
\nRainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional VP of Client Success Operations.\n \nAbout RainFocus\nRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market โ it will be challenging, fun and exciting.\n\n\nAbout the Role\nThe VP, CS Operations will oversee and coordinate operational activities across Professional Services and Client Success teams to maximize efficiency and reduce cost. This includes defining and implementing structure and processes, assessing and managing Client Success specific tools and solutions, creating insights through analyses, and optimizing the workforce. The goal is to help scale the Client Success department and ensure all CS team members are providing maximum value on a daily basis in order to increase profit margins and drive customer satisfaction.\n\n\n\nEssential Responsibilities:\n* Develop and implement a strategic vision for the Client Success Operations department, aligning it with RainFocusโ goals of profitability, scalability, and repeatability.\n* Continuously partner with leaders of key functional areas within CS to review and understand pain points and gain alignment on operational priorities.\n* Identify, recommend, document, and implement new processes, technologies, and systems to create efficiencies and reduce cost. Develop transition plans and execute thoughtfully.\n* Design the future state for the Client Success Operations function including structure, roles, processes, tools/technology, and KPIs to monitor the efficiency and effectiveness of client service operations.\n* Act as liaison with the Business Operations team to define and roll out the necessary tools to enable all CS teams (including CS Ops) to meet objectives. Keep a pulse on emerging trends and technologies in CS operations.\n* Provide reporting and analysis related to established operations, staff capacity, key customer metrics, profitability, expenses, etc. Continuously monitor performance.\n* Direct the daily operations of the CS Operations team to ensure priorities and tasks are aligned with company goals. Serve as the escalation point for operational concerns and challenges for all of Client Success.\n* Recruit, interview, hire, and train all CS operations employees. Guide and coach staff through timely, constructive, and actionable feedback. Conduct performance reviews, salary reviews and all other personnel related activities including terminations if necessary.\n* Perform other duties as requested by the Chief Customer Officer\n\n\n\nQualifications\n* Bachelorโs Degree in Business or related field\n* 10+ years of leadership in SaaS organizations\n* Experience in professional services and/or customer success management\n* Proven efficiency in building and scaling Client Success and/or Professional Services teams\n* Proficient with Google Workspace apps (Sheets, Docs, Slides, etc.)\n* Knowledge of CS specific software/tools (ie. Gainsight, GetFeedback)\n\n\n* Familiarity with Salesforce functionality\n\n\n\nSkills & Attributes:\n* Excellent collaborator with leaders, peers, and team members to promote transparency and achievement of shared goals\n* Easily able to transition between strategizing, forecasting, and planning to rolling up sleeves and executing\n* Ability to influence change with stakeholders through storytelling rooted in factual data\n* Strong analytical skills and ability to translate insights into action\n* Always professional and constructive, maintaining a positive outlook\n\n\n* Inspiring leader that embraces change and continuous improvement\n* Holds self and team members to high standards\n* Lean champion; always looking for ways to reduce waste and eliminate redundancies\n* Superior organization, prioritization, and communication skills\n* Comfortable in a fast paced environment within a remote/hybrid organization\n\n\n\n\n\nLocation/Travel\nThis role is can be located anywhere in the US. This position requires the ability to travel from time to time and to events anywhere in the country or world when needed. 10-15% travel is expected and a valid passport is required.\n\n\nWhy work at RainFocus?\nAt RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.\n\n\nAs a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. \n\n\nWhat are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Marketing jobs that are similar:\n\n
$77,500 — $140,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLehi, Utah
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Seso Inc., is hiring a Remote Enterprise Account Executive
\nAbout the Role\n\nThe Seso Sales team is growing, and weโre on the hunt for stellar Sales leaders to support & drive customer acquisition efforts within Enterprise agribusiness. The ideal candidate will thrive in a start-up environment. Leveraging tenure, intelligence, and creativity to shape the go-to-market strategy. This individual knows how to sell against legacy systems and manual processes. Strong historical sales performance and business-to-business sales experience are desired. \n\nAs an Enterprise Account Executive, you will be responsible for managing a lucrative territory while generating revenue from both net new customers and expansion (upsell + cross-sell) opportunities within current customer accounts. You will be selling to the largest employers in Agriculture. Building strong rapport and relationships with key stakeholders in HR, Finance, and Operations departments.\n\nResponsibilities\n\n\n* Establish and develop a strategy for identifying and acquiring net-new sales within your Enterprise territory \n\n* Prospect into targeted strategic accounts within designated territory\n\n* Leverage sales methodologies such as MEDDICC to execute deal strategy\n\n* Foster a deep understanding of the Agriculture industry in order to provide recommendations and solutions for clients \n\n* Present, sell, and manage relationships directly with C-level executives and key administrative stakeholders within but not limited to HR, Finance, and Operations. \n\n* Collaborate and lead the successful execution of sales activities through contract negotiation and signed contracts with internal and external teams\n\n* Position and expand Sesoโs solutions within existing customer accounts\n\n* Manage all sales activity and monthly forecasting of revenue in Salesforce\n\n\n\n\nSkillset\n\n\n* 6+ years of consistent sales performance within SaaS or Agribusiness industry\n\n* 2+ years selling into Enterprise sized organizations (deal cycles being $500,000 in revenue)\n\n* Strong experience in prospecting and self-generating pipeline \n\n* Proven ability to develop champions and execute a complex sales cycle\n\n* Experience at a start-up or in a scrappy, fast-moving environment\n\n* Bachelorโs degree required\n\n* Spanish fluency is a bonus\n\n* Ability to travel 50%\n\n\n\nBenefits\n\n\n* Talented and fun teammates who don't take themselves too seriously\n\n* Competitive salary and meaningful equity\n\n* Excellent medical, dental & vision insurance plans\n\n* Flexible work schedule and unlimited vacation\n\n* Budget and support for personal development\n\n* Last week of the year off for company wide winter break\n\n* Company sponsored team events\n\n\n\n\nWe carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$50,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
OpenTable is hiring a Remote Sales Development Representative
\nWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.\n\nEvery employee at OpenTable has a tangible impact on what we do and how we do it. Youโll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.\n\nHospitality is all about taking care of others, and it defines our culture. Youโll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.\n\nAs an OpenTable Sales Development Representative, you will be an integral part of our sales team, responsible for generating new business opportunities and driving revenue growth. You will engage with potential restaurant clients, educate them about OpenTable's reservation and guest management solutions, and ultimately secure appointments for our Account Executives. Your ability to effectively communicate the value of our products, form relationships, and meet sales targets will contribute to the overall success of our company.\n\n \n\nIn this role, you will:\n\n\n* \n\nConduct outbound prospecting activities, including cold calling, emailing, and social media outreach, to identify and engage potential restaurant clients.\n\n\n* \n\nEducate prospects about our products, services, and features, highlighting the value they bring to restaurant operations and customer experiences.\n\n\n* \n\nQualify leads by assessing their needs, budget, and fit with OpenTable's offerings, ensuring that only qualified prospects are passed on to the Account Executives.\n\n\n* \n\nBuild and maintain positive relationships with restaurant owners, managers, and decision-makers, encouraging trust and credibility as a knowledgeable resource.\n\n\n* \n\nCollaborate with Account Executives to strategize on target accounts, share insights, and align efforts for successful conversions.\n\n\n* \n\nUse customer relationship management software (i.e Salesforce) to track prospect activity, update information, and maintain accurate records of interactions and opportunities.\n\n\n* \n\nStay informed about industry trends, competitive landscape, and restaurant market conditions to identify new opportunities and challenges.\n\n\n* \n\nAttend sales meetings, training sessions, and professional development activities to enhance product knowledge, sales skills, and industry expertise.\n\n\n\n\n\n \n\nPlease apply if:\n\n\n* \n\n3-5 year experience in sales development, business development, or a similar role, preferably in the hospitality, technology, or SaaS industry.\n\n\n* \n\nProven track record of success in generating leads, qualifying prospects, and meeting or exceeding sales targets and quotas.\n\n\n* \n\nExcellent communication and interpersonal skills, with the ability to establish rapport, listen attentively, and influence potential clients.\n\n\n* \n\nProficiency in delivering a compelling basic sales pitch and conducting basic selling techniques to actively engage potential clients and generate interest.\n\n\n* \n\nStrong presentation and negotiation abilities, with the capacity to tailor messaging to specific restaurant needs and struggles.\n\n\n* \n\nSelf-motivated and goal driven, with a proactive approach to lead generation and pipeline management.\n\n\n* \n\nAbility to work collaboratively in a team-oriented environment, collaborating with Account Executives and cross-functional teams.\n\n\n* \n\nFamiliarity with CRM software (e.g., Salesforce) and other sales productivity tools (e.g, Groove).\n\n\n* \n\nUnderstanding of the restaurant industry and familiarity with OpenTable's platform and solutions is advantageous.\n\n\n* \n\nBachelor's degree or equivalent in business, marketing, or a related field is preferred.\n\n\n\n\n\n \n\n \n\nA few of the benefits you get at OpenTable:\n\n\n* \n\nWork from (almost) anywhere; wherever you do your best work\n\n\n* \n\nFocus on mental health and well-being\n\n\n* \n\nCompany paid therapy sessions through SpringHealth & subscription to HeadSpace\n\n\n* \n\nCompany-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)\n\n\n* \n\nGenerous paid parental leave\n\n\n* \n\nGenerous paid vacation + time off for your birthday\n\n\n* \n\nPaid volunteer time\n\n\n* \n\nHealth, dental & vision plans\n\n\n* \n\n401k with company match\n\n\n* \n\nEnriched learning and development opportunities\n\n\n* \n\nLeadership development\n\n\n* \n\nAccess to thousands of on-demand e-learnings\n\n\n\n\n\n \nDiversity, Equity, and Inclusion\n\nOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.\n\nWe ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
OpenTable is hiring a Remote Information Security Engineer
\n\n\n\n\nWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.\n\nEvery employee at OpenTable has a tangible impact on what we do and how we do it. Youโll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.\n\nHospitality is all about taking care of others, and it defines our culture. Youโll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.\nThe Role:\n\nOpenTable is looking for a highly motivated Information Security Engineer. The successful candidate will be responsible for ensuring the security and protection of the company's information assets and infrastructure. Do you have a passion for security? Here, youโll facilitate the advancement of our security program. This role will be key to developing the goals and mission for the security program.\nIn this role, you will:\n\n\n* Participate in definition of security requirements for the implementation of new applications and projects\n\n* Assist in conducting risk assessments to evaluate the effectiveness of existing controls and determine the impact of proposed changes to business processes, applications and systems\n\n* Provide technical support to regulatory agencies, external auditors, and internal auditors, as required, to respond to audits\n\n* Implement new initiatives to simplify, standardize and optimize threat supervising operations methods and tools to reduce analysis and reporting times and increase security, availability, and service agility\n\n* Support development of security operations playbooks to ensure threat detection, monitoring, response, and forensics activities align with standard processes, minimize gaps in detection and response, and provide comprehensive mitigation of threats\n\n* Provide tooling for investigations and deep analysis of security events passionate about rapid containment, remediation, and mitigation\n\n* Research new and emerging threats; build and implement required action plans\n\n* Implement on-premise, cloud-based, enterprise scale, and SaaS software solutions and associated infrastructure and technology components\n\n\n\nPlease apply if:\n\n\n* You have 3+ years experience in Information Security\n\n* You are able to write code and take pride in automating mundane tasks\n\n* You are proficient at the command line and know your way around the major operating systems\n\n* You have experience with IaC: Ansible, Puppet, Terraform, Chef, etc.\n\n* You have experience configuring and using a SIEM: Splunk, Elasticsearch, etc. Experience with message queues like RabbitMQ or Apache Kafka is considered a plus\n\n* You know how to spin up a docker container, and how to troubleshoot issues. Familiarity with Kubernetes is a plus.\n\n* You are a critical thinker who seeks to understand the business and its control environment\n\n* You have shown understanding of enterprise security standard processes and compliance frameworks\n\n* You possess a relentless focus on quality and timeliness\n\n* You adapt to change, accept bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking\n\n* You're an educator. You have a passion for mentor and investing in the improvement of your team.\n\n* You build energy and an environment that champions trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent\n\n\n\nBenefits:\n\n\n* Paid Time Off - 20 days a year\n\n* Birthday/celebration PTO - 1 day\n\n* Annual company weeks off\n\n* Flexible sick time off\n\n* Paid volunteer time\n\n* Parental Leave Benefits\n\n* Dental & Vision Insurance\n\n* Life & Disability Insurance\n\n* Group RRSP and DPSP\n\n* Major Medical Insurance (dependent care options)\n\n\n\nDiversity, Equity, and Inclusion\n\nOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.\n\nWe ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Rabbitmq, Docker and Engineer jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
OpenTable is hiring a Remote Information Security Engineer
\n\n\n\n\nWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.\n\nEvery employee at OpenTable has a tangible impact on what we do and how we do it. Youโll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.\n\nHospitality is all about taking care of others, and it defines our culture. Youโll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.\nThe Role:\n\nOpenTable is looking for a highly motivated Information Security Engineer. The successful candidate will be responsible for ensuring the security and protection of the company's information assets and infrastructure. Do you have a passion for security? Here, youโll facilitate the advancement of our security program. This role will be key to developing the goals and mission for the security program.\nIn this role, you will:\n\n\n* Participate in definition of security requirements for the implementation of new applications and projects\n\n* Assist in conducting risk assessments to evaluate the effectiveness of existing controls and determine the impact of proposed changes to business processes, applications and systems\n\n* Provide technical support to regulatory agencies, external auditors, and internal auditors, as required, to respond to audits\n\n* Implement new initiatives to simplify, standardize and optimize threat supervising operations methods and tools to reduce analysis and reporting times and increase security, availability, and service agility\n\n* Support development of security operations playbooks to ensure threat detection, monitoring, response, and forensics activities align with standard processes, minimize gaps in detection and response, and provide comprehensive mitigation of threats\n\n* Provide tooling for investigations and deep analysis of security events passionate about rapid containment, remediation, and mitigation\n\n* Research new and emerging threats; build and implement required action plans\n\n* Implement on-premise, cloud-based, enterprise scale, and SaaS software solutions and associated infrastructure and technology components\n\n\n\nPlease apply if:\n\n\n* You have 3+ years experience in Information Security\n\n* You are able to write code and take pride in automating mundane tasks\n\n* You are proficient at the command line and know your way around the major operating systems\n\n* You have experience with IaC: Ansible, Puppet, Terraform, Chef, etc.\n\n* You have experience configuring and using a SIEM: Splunk, Elasticsearch, etc. Experience with message queues like RabbitMQ or Apache Kafka is considered a plus\n\n* You know how to spin up a docker container, and how to troubleshoot issues. Familiarity with Kubernetes is a plus.\n\n* You are a critical thinker who seeks to understand the business and its control environment\n\n* You have shown understanding of enterprise security standard processes and compliance frameworks\n\n* You possess a relentless focus on quality and timeliness\n\n* You adapt to change, accept bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking\n\n* You're an educator. You have a passion for mentor and investing in the improvement of your team.\n\n* You build energy and an environment that champions trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent\n\n\n\nBenefits:\n\n\n* Paid Time Off - 20 days a year\n\n* Birthday/celebration PTO - 1 day\n\n* Annual company weeks off\n\n* Flexible sick time off\n\n* Paid volunteer time\n\n* Parental Leave Benefits\n\n* Dental & Vision Insurance\n\n* Life & Disability Insurance\n\n* Group RRSP and DPSP\n\n* Major Medical Insurance (dependent care options)\n\n\n\nDiversity, Equity, and Inclusion\n\nOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.\n\nWe ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Rabbitmq, Docker and Engineer jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nVictoria, British Columbia, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fresh Prints is hiring a Remote Junior Operations Associate
Looking for Junior Operations Associate for FlyFlat - a Flight concierge and travel advisory company \nAbout Frontier:\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. In three years, weโve never lost a client. \nAbout the client (FlyFlat):\nFlyFlat is a luxury travel platform with the best deals in the world on long-haul, international, business, and first-class tickets. FlyFlat saves an average of 35% off retail prices and offers the biggest savings for ways and last-minute flights saving our clients up to 80% off. \nWe have built an extensive network of global travel partners that give us access to booking methods and inventory not available to the public largely through arbitraging credit card miles and points. When mileage deals arenโt available, we leverage proprietary hidden city fares, gift card arbitrage, and net fares to always save our clients money.\nSince 2017, clients have been happy to return to FlyFlat for its excellence in customer service, follow-through, and top-notch execution in even the most last-minute of travel needs.\nJoining FlyFlat means being part of a dynamic team dedicated to revolutionising the way people travel. If you are a growth-minded professional with a passion for driving customer acquisition and revenue growth, we invite you to apply for the Head of Growth position and help us shape the future of luxury air travel.\nKey Responsibilities\n\n\nService incoming messages, emails from both direct consumers and travel agents, offering flight options and providing accurate pricing and information to correspond with clientsโ needs.\n\nEnsure proper documentation of all airline and department documentation is provided as required.\n\nSearch for flights using points, learn and implement various travel hacking techniques.\n\nFlag and escalate trends and important customer issues to leadership and customer success teammates.\n\nAccurately interpret air requirements utilizing a variety of sources.\n\nComplete cross-functional and customer success specific tasks \n\nSeek opportunities to create special moments and surprise and delight moments for customers\n\nShare and elevate customer success stories\n\n\n\nExperience \n\n\n0-2 years of experience working in customer experience, customer success, or customer service for a tech company, SAAS and/or startup\n\nExcellent verbal and written communication skills \n\nCustomer centric - you think about how to create better experiences for customers first\n\nAbility to build relationships quickly and work well cross functionally with product and marketing teams and others\n\nDetail-oriented and well organized, able to explain complex topics in a clear way\n\nStrong interest and knowledge of loyalty industry, specifically with travel, airlines, and credit card programs\n\nFlexibility - weโre growing and evolving and weโre looking for folks to grow and evolve with us\n\nAccess to a quiet distraction-free workspace with excellent internet connectivity\n\n\n\nCompensation & benefits\n\n\nWork Schedule: Full Time, US shifts\n\nCompensation: Monthly salary of $200 for the first month followed by Annual Salary of $5,400\n\nPaid vacation and sick time\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Marketing jobs that are similar:\n\n
$67,500 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
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Mural is hiring a Remote Marketing Operations Manager
ABOUT THE TEAM\n\nMural is shaping the future of visual collaboration and transforming the way teams work. Global enterprises including IBM, GitHub, Atlassian, Autodesk and SAP have embraced visual collaboration to align their teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation.\nYOUR MISSION\n\nAs a campaign manager on the Marketing Operations team you will be part of a small but mighty team that is responsible for all aspects of our marketing operations at Mural, from tech stack to campaign set up, deployment and database management. In this role, you will be responsible for planning, executing, and optimizing marketing campaigns to drive business growth and achieve marketing objectives. The ideal candidate is a strategic thinker, detail-oriented, and possesses a deep understanding of marketing automation tools (ideally Marketo) and processes.\nWHAT YOU'LL DO\n\nThe ideal candidate will have the following characteristics:\n\n\n* Experience with Marketo, Segment, and other G2M systems\n\n* Experience with campaign intake process \n\n* Implement lead nurturing workflows, segmentation, and personalization strategies to optimize campaign performance\n\n* Monitor campaign performance, analyze KPIs, and make data-driven recommendations for continuous improvement\n\n* A/B test campaign elements to refine messaging, creative, and targeting strategies.\n\n* Experience working in a fast-paced, always evolving start-up environment\n\n* You have a strong analytical demeanor with the desire to measure, analyze, act, and improve marketing programs\n\n* Ability to work in a cross-functional environment to deliver results and collaborate comfortably with senior leaders across Marketing, Sales, Finance and other functions\n\n* Understanding of marketing functions in a B2B SaaS environment \n\n* Proven program and project management skills\n\n* Ability to work autonomously and maintain accountability\n\n* Cross-culturally aware and able to working with global team\n\n\n\nWHAT YOU'LL BRING\n\n\n* 3-5 years of experience in a marketing operations team or similar role\n\n* Bachelor's degree in Marketing, Business, or a related field \n\n* In-depth knowledge of marketing automation platforms and tools\n\n* Strong analytical skills with the ability to interpret data and draw actionable insights\n\n* Excellent project management skills and attention to detail\n\n* Proficiency in CRM systems (e.g., Salesforce) and marketing analytics tools\n\n\n\n\nFor roles based in New York City, California, Colorado, and Washington, the base salary for this role ranges from $104,000 - $130,000 + equity + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Senior and Marketing jobs that are similar:\n\n
$57,500 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.