About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Purpose:

SOAR is seeking a highly motivated and experienced Product Owner who excels at asking the right questions to uncover and document business requirements effectively. In this role, you will play a pivotal part in bridging the gap between business needs and technical solutions by gathering, analyzing, and clearly defining product requirements. Your ability to engage stakeholders, ask insightful questions, and translate business challenges into actionable requirements will be critical to the success of our product development. Join our team to help address our current challenges in extracting and documenting precise business requirements to deliver exceptional solutions.

Job duties and Responsibilities:

Requirements Management

• Gather and analyze business needs through stakeholder collaboration and create detailed documentation and user stories

• Maintain product backlog aligned with business goals,and ensure requirements are understood by all teams

Stakeholder Management

• Act as primary point of contact for requirements and build strong relationships with business stakeholders

• Manage expectations around scope, timelines, and trade-offs and represent customer and business needs consistently

Team Collaboration

• Work with engineering, design, and cross-functional teams, participate in Agile ceremonies, support development teams during implementation

• Partner with QA for testable requirements

Strategic Leadership

• Align requirements with company vision and define and communicate product roadmap

• Make informed decisions on scope and priorities

• Identify requirement gaps and propose solutions

Process Improvement

• Refine requirements gathering process and collect post-delivery feedback and stay current with industry trends

• Enhance product development practices.

Requirements:

• 7+ years of experience as a Product Owner, Product Manager, or in a similar role within the Fintech industry.

• Proven experience in developing and launching successful products in the Fintech domain.

• Strong understanding of Agile methodologies (e.g., Scrum, Kanban).

• Excellent analytical and problem-solving skills with strong attention to detail.

• Proven ability to write clear, concise, and well-structured documentation (especially PRDs).

• Experience using Jira for product backlog management.

• Strong communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams.

• Ability to work effectively in a fast-paced, dynamic environment.   

• Degree in Business, Computer Science, or a related field

Preferred Qualifications:

• Experience working on Finance, Credit, or Loans modules within a Fintech environment.

• Fluency in Arabic language.

Join us and get ready to Soar!

Salary and compensation

Benefits

🌎 Distributed team

🏖 Paid time off

🚫 No politics at work

What is the job? 

Do you enjoy taking ownership of the operations for a product, managing and improving it from start to finish? Do you appreciate being presented with challenges, taking the initiative of the solutions and processes? Get a kick out of picking up different tasks, owning them and getting them completed??  Are you ready to be a part of the financial revolution where no day is the same? Then we need you to join us on our mission! 

RDX Works is looking for a well-organized Product Operations Manager who will support and accelerate the growth of our products in the services team. The world of crypto moves quickly and decentralised finance (“DeFi,” RDX Works particular area of crypto) is proving to move quickest of all, so we need a proactive person with an operational background to take care of our crucial bridging and Know Your Customer (KYC) products (Instabridge and Instapass). 

What will you be doing? 

• Lead the tactical and strategic product operations including responsibility for compliance and operational requirements, management reporting, process improvement, and other ad hoc operational tasks for Radix products including Instabridge and Instapass 

• Support the Product Head, Services, and wider services team to prioritize operational and product deliverables across the product portfolio effectively. 

• Be responsible for establishing, maintaining, and improving key operational processes across multiple internal teams, including incident management, product release, and testing, scaling customer support and compliance operations; and board reporting processes.

• Liaise and coordinate with Compliance, Risk, Engineering, and Product teams to ensure that all products and features are compliant and meet future needs

• Act as the translator between our legal advisors and product team to ensure our products and ways of working are within legal constraints

• You will have a flexible attitude and be willing to jump into various roles and deliverables depending on the shifting needs of the business and the team
  

What do you need?

• A “get sh*t done” attitude and understanding getting something out there and iterating is better than perfect

• A bias for action and the ability to run with a deliverable or objective and iterate as you go

• Experience in a fast-paced organization

• Experience in project delivery and operations for an evolving product or service

• Experience in financial services or a regulated industry

• The ability to handle competing priorities and ongoing ambiguity

• A willingness to do new things and learn on the job

• Strong communication skills and stakeholder management

Who are we? 

At RDX Works, we're a team of like-minded thinkers who have long been convinced that we're living in the earliest stages of a global financial revolution. This revolution is being fuelled by decentralized finance (or DeFi for short), which is enabling an assortment of pioneering developers and entrepreneurs to re-invent almost every financial product that is currently traded and invested in traditional markets, without requiring central authorities or siloed infrastructure. DeFi has captured a great deal of attention and investment in the crypto-aware niche, growing assets under management from $1 billion to over $200 billion in a few years. Impressive as its growth has been, its current market size isn't even a rounding error on the over $400 trillion held in traditional finance. We're focused on what it will take to go from billions to trillions.

RDX went back to first principles to come up with the right technical solution—the first layer-one protocol built specifically for mainstream DeFi—and we have already tested out at over 1 million transactions per second. We're keenly aware that the need for an infinitely scalable platform is only one prerequisite among many for mass adoption, and we're also blazing new ground in the areas of purpose-built developer tools, user experiences, and regulatory integration.

We have forged a path deep into the future of what distributed ledger technology is going to look like and we need you to come and be part of the team that is making that happen right now.

If this job sounds like it was made for you, then please apply directly via the link or if you don’t have an up-to-date CV to apply with, please contact [email protected] for more information.

Check out our company benefits here - RDX Works Benefits  

Alternatively, if you feel like you don’t match all of the requirements, we would love you to still apply anyway. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates and we wouldn’t want this to prevent us from meeting you; especially as we are big advocates of helping people learn & grow. This is also another reason we do not advertise salaries, we want to keep it as even a playing field as possible! 

Here at RDX Works, we believe in being salary agnostic. This means that we pay salaries based on your expertise and what you can add to the business, aligning with London market rates; not based on your location or the economy of your country of residence.

Salary and compensation

Benefits

🌎 Distributed team

⏰ Async

🏖 Paid time off

🏔 Company retreats

📚 Learning budget

🖥 Home office budget

Director of Product Management

Our product team drives the product vision and is responsible for the value and viability of our solutions. Through deep discovery and collaboration with our customers, we identify the right problems to solve and leverage design and engineering to deliver differentiated solutions that delight our customers.

As the Director of Product Management, you will collaborate with the VP of Product to identify the problems that we must address from a product perspective in order to deliver on the product strategy set by the VP of Product and executive leadership. You will own the day to day execution of product initiatives and are responsible for the success of our products and will lead 6-9 product team members each owning one of the SOCi products (Social, Reputation, Listings, Local Pages, Bots, Ads, Boost, Surveys, Listening). You will work with your counterparts in Product Operations, Design and Engineering to ensure the delivery of  valuable and viable product improvements on an ongoing, iterative basis. 

You have a deep understanding of modern product management practices from Marty Cagan and Dan Olsen school of thought, with a proven track record of practical application. You are well versed in establishing career development and skills growth plans for your product managers. You serve your team, you obsess over your customers, and you execute with precision and impact. 

About You… 

Process

• You have product sense, are a leader and get things done
• You have a proven track record of delivering valuable products, consistently, rapidly and effectively from early stage (finding product-market fit) to mature products  
• You will guide teams to deliver on product outcomes that align with the company’s strategy and are well versed in executing against OKRs 
• You will coach and mentor product managers to be creative, strategic, execution focused and with a growth mindset 
• You will coach product managers on product discovery techniques that help them focus on outcome and risk and to leverage the power of written narratives, JTBD, Kano models, customer benefit ladders, interviews, surveys, and other applicable frameworks to define and iterate on features
• You will instill a culture of rapid hypothesis testing, measurement, and the importance of consistently delivering differentiated and innovative products that solve customer and prospect biggest pain points
• You will create a repeatable process for hiring and developing product managers that can deliver on our strategic intent
• Define and analyze key metrics that inform decision making and measure success of product initiatives
• You will obsess over product health metrics and work with product operations to provide the business with visibility into how the product is performing
• Translate product strategy into roadmaps that are informed by the product managers discovery of customer problems, market and competitive research, cross-functional stakeholders and most importantly focus on a product outcome 
• You will pivot as necessary and understand that it's better to deliver value than to stick to a failing plan

People 

• Deliver and communicate measurable business impact to the VP of Product, CTO and cross-functional leadership and teams
• Collaborate cross functionally with customer success, sales and marketing to ensure our product is being positioned and sold accurately and is well supported
• Build a business case for investment by articulating initiative recommendations and trade-offs to leadership and cross-functional stakeholders
• You will work with cross-functional leaders to communicate the product roadmap and deliver on GTM activities
• You are a high agency leader who knows how to hire and foster this growth mindset within a team 
• You have a proven track record of inspiring, leading, and rallying cross-functional teams behind a product vision 
• You understand the importance of a strong collaborative relationship with design and engineering
• You understand the importance of learning and will create safety for exploration and innovation to foster a learning organization

Product 

• You will obsess over the MarTech industry 
• You will learn and leverage knowledge across the organization to stay abreast the latest industry trends in social media, marketing, seo, and customer experience 
• You will learn and stay abreast of competitor changes but understand the most differentiated products keep an eye on the competitive landscape but obsess over their customers 
• You will learn and obsess over our customers, from its buyers to its day to day users you understand that without knowing them deeply our products will fail
• You will learn and obsess over delivering solutions that solve customer problems in ways that work for the business (understanding cross-functional teams constraints and motivations)
• You will develop a deep understanding of our customers' & prospects' problems to be best equipped to guide our product team and deliver solutions that drive growth and customer retention & delight
• You are not afraid to roll up your sleeves and join your product teams on customer discovery calls, testing, etc.

Requirements:

• 3-5 years of experience as Product Manager in SaaS / MarTech platform
• 3-5 years of experience managing product managers
• Deep understanding modern Product Management techniques (“Inspired” & “Empowered” [Cagan], “Lean Product Playbook” [Olsen], JTBD frameworks)
• Deep understanding of outcome-based measurements and the difference between feature factories and impactful true product teams
• Skilled in giving feedback, creating accountability and building trust (“Crucial Accountability” [Patterson], “Radical Candor” [Scott], “Speed of Trust” [Covey], etc)
• Deep understanding of creating and facilitating learning organizations (“Fifth Discipline” [Senge])
• Demonstrated track record of partnership with design and engineering

Salary and compensation

Location