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๐Ÿ’ฐ 401(k)
๐ŸŒŽ Distributed team
โฐ Async
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Magnet Forensics

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
๐Ÿ’ฐ $50k - $80k*

Manager

 

Embedded

Training

Technical

Support

Software

Cloud

Leader

Management

Lead

Sales

Reliability

Recruitment

Magnet Forensics

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๐Ÿ‘€ 720 views

โœ… 110 applied (15%)

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Magnet Forensics is hiring a
Remote Customer Success Manager Private Sector

\nWho We Are; What We Do; Where weโ€™re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nGrayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. Weโ€™re pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nMagnet Forensics is in search of a seasoned Customer Success Manager dedicated to enhancing our corporate sector customers' overall experience during their engagement with our products and interactions with our organization. As a key player in this role, you will be responsible for nurturing the complete customer journey with Magnet, encompassing initial onboarding, regular customer touch-points, technical support, training, and soliciting valuable product feedback and feature requests. \n\n\nThe mission of the Customer Success Manager extends to guaranteeing that these proactive efforts deliver a positive customer experience organically and results in contract renewals and potential expansion opportunities.\n\n\n*The coverage for this role is focused on EMEA and APAC. \n\n\n\nRole Responsibilities:\n* Manage customer 360-degree (C360) view and ensure stakeholders have insightful data at the right time;\n* Execute successful customer onboarding and implementation, including product, network, and license set-up;\n* Be the trusted partner for the customer on product features and functionality;\n* Build lasting customer relationships for the team;\n* Collaborate with pre-sales in order to have a seamless bridge between sales and post-sales activities;\n* Collaborate closely with internal team members to support renewals and expansion opportunities;\n* Leverage business intelligence and proactive customer interaction to verify customer experience is always top-notch;\n* Be the primary customer advocate within the company and manage any challenges that may arise;\n* Support and work with internal teams to resolve any customer complaints;\n* Collect and advocate for customer training requirements;\n* Responsible for moderating Magnetโ€™s User Communities in order to foster community interaction, improve customer experience, and increase sharing of best practices.\n\n\n\nQualifications:\n* Experience in a customer facing role providing exceptional customer experience;\n* Technical account management skills and the ability to speak to technical functionality of a product to both technical and non-technical audiences;\n* Self-driven and proactive;\n* Excellent verbal and written skills, with sufficient mobile device and computer literacy to speak to the product capabilities;\n* Highly organized and ability to multi-task;\n* Excellent team-working skills.\n\n\n\nNice to Haves: \n* Being Multi-lingual (Reading, Writing, and Speaking) - with an emphasis on German, French, or Italian;\n* Experience working in Digital Forensics or Incident Response;\n* Experience working in Salesforce CRM and Gainsight.\n\n\n\n\n\nThe Most Important Thing: \nยท        Weโ€™re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences: \nยท        Greater Good โ€“ We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world. \nยท        Respect โ€“ We hold ourselves accountable through transparent sharing of information and we have faith in each otherโ€™s abilities \nยท        Innovation โ€“ We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors. \nยท        Teamwork โ€“ We collaborate internally and externally, while caring about each other and listening to our customers. \n\n\nWeโ€™re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If youโ€™re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Mobile and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited Kingdom
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Planned Parenthood Federation of America


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $50k - $93k*

Design

 

System

Security

Training

Technical

Support

Testing

Director

Edu

Administrator

Admin

Management

Lead

Health

Planned Parenthood Federation of America

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๐Ÿ‘€ 4,191 views

โœ… 335 applied (8%)

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Planned Parenthood Federation of America is hiring a
Remote Salesforce Administrator

\nPlanned Parenthood is the nationโ€™s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nationโ€™s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. \n\n\nPlanned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.\n\n\nPlanned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks a Salesforce Administrator. This job reports to the CRM Associate Director in the Development Systems team of PPFA. The Development Systems team supports the fundraising databases, system integration, reporting and analysis, and general data needs of the National Development division and those of the affiliates participating in the Collaborative Fundraising Program (CFP).\n\n\nPurpose:\n\n\nThe Salesforce Administrator is responsible for the configuration on PPFAโ€™s Salesforce CRM platform used by 200+ users as our donor database as it is migrated from NGO Connect to the Non-Profit Success Pack (NPSP). The Salesforce Administrator will work closely with members of the Development Systems team and vendors to configure and customize Salesforce NPSP to meet the needs of each fundraising team and the National Office and CFP affiliates.\n\n\nThe Salesforce Admin assists in continuously improving and enhancing our Salesforce platform by gathering requirements and feedback from users and stakeholders and helping design best practice solutions.\n\n\nEngagement:\n \nโ—Work closely with the PPFA Salesforce CRM team to support 200+ National and CFP affiliate fundraising professionals.\nโ—Work closely with the Donor Database Support team to troubleshoot and resolve problems and support data hygiene initiatives. \nโ—Collaborate with Donor Database Support and Training staff to develop training and documentation of functionality and data model.\nโ—Participate in the Salesforce community and events to stay informed about and influence the platform roadmap.\n\n\nDelivery:\n\n\nโ—Address Salesforce Admin support tickets and support the Technical and User Support team in all aspects of user management, including troubleshooting and reviewing training documentation. Document case resolution information in the ticketing tracking system in Salesforce.\nโ—Configure and customize solutions in the PPFA Salesforce environment, including custom objects and fields, workflows, sandboxes, roles, permission sets, and profiles.  Support Salesforce configuration changes of page layouts, record types, dynamic layouts, apps, actions, mobile administration, security and access management.\nโ—Help facilitate the NPSP release cycle, including sandbox testing and refreshes.\nโ—Create and maintain technical documentation for Salesforce and PPFA NPSP releases\nโ—Help in data management to improve Salesforce data quality, such as updating and/or implementing deduping rules and automation as needed\nโ—Maintain knowledge of and follow Salesforce and PPFA best practices for configuration while keeping abreast of PPFA security and privacy policies. \n\n\nKnowledge, Skills and Abilities (KSAs):\n \nโ—3+ years of work experience\nโ—1+ years of hands-on experience with strong Salesforce product knowledge \nโ—Salesforce Administrator certification a plus\nโ—Experience with nonprofit processes and/or Salesforce Nonprofit Success Pack (NPSP) product a plus\nโ—A strong understanding of the Salesforce platform and a desire to keep learning. \nโ—Comfortable liaising with users, gathering requirements, and enjoying learning new business processes in order to translate them into technical solutions.\nโ—Embraces change, flexible, and can easily adapt to new requests and business use case challenges\nโ—Team player who is willing to contribute, learn, adapt and grow as part of a dynamic team managing a complex Salesforce environment\nโ—Demonstrates enthusiasm towards continued personal/professional development\nโ—Commitment to PPFAโ€™s mission and diversity, equity, and inclusion, particularly surrounding race equity.\nโ—A deep commitment to Planned Parenthoodโ€™s mission of promoting Sexual and Reproductive Health\n\n\nTravel:  0-10% domestic travel. \n\n\n\n\n\n\n$72,000 - $80,000 a year\n\nTotal offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   \n\n\nWe value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.\n\n\nPPFA participates in the E-Verify program and is an Equal Opportunity Employer.\n\n\n#LI-SY1\n*PDN-HR\n\n\nRoles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Education and Mobile jobs that are similar:\n\n $50,000 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Affirm


๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ’ฐ $55k - $98k*

Architect

 

System

Training

Technical

Financial

Cloud

Administrator

Senior

Marketing

Affirm

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๐Ÿ‘€ 442 views

โœ… 29 applied (7%)

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Affirm is hiring a
Remote Senior Salesforce Architect

\nWe are seeking a Salesforce Marketing Cloud Solution Architect with expertise in B2C marketing operations. The ideal candidate will serve as a trusted advisor, responsible for project implementation, technical guidance, and optimizing marketing solutions using Salesforce Marketing Cloud. This role will collaborate with cross-functional teams to drive email, push, and in-app messaging methodologies for consumer lifecycle programs, ensuring alignment with business requirements and maximizing Salesforce Marketing Cloudโ€™s functionality.\n\nWhat You'll Do:\n\n\n* Support project execution, including integrations and data migrations\n\n* Provide expert guidance to technical teams, review code, troubleshoot, and enhance performance\n\n* Conduct system audits and recommend scalability/security optimizations \n\n* Gather requirements and document technical specifications, including functional and technical specifications\n\n* Engage in all project phases: requirements, development, testing, and support\n\n* Provide technical consultation and training on the Salesforce Marketing Cloud features \n\n* Identify and mitigate process and tech risks\n\n* Stay updated on emerging marketing technologies and industry best practices\n\n\n\n\nWhat We Look For:\n\n\n* 5+ years of Salesforce Marketing Cloud Solution Architect/Technical Solution experience, \n\n* Preferred: Salesforce Administrator Certification and Marketing Cloud Email Specialist Certification\n\n* Hands on experience in design, prototyping, development, configurations, testing, and implementation activities\n\n* Strong technical background, analytical, and problem-solving skills\n\n* Ability to communicate technical concepts effectively to technical and non-technical team members\n\n* General understanding of mobile app technologies with experience in implementation and best practices\n\n* Strong troubleshooting skills with the ability to analyze and resolve difficult problems quickly\n\n* Familiarity with financial industry regulations and compliance standards\n\n\n\n\nPay Grade - CAN29\nEmployees new to Affirm or promoted into a new role, typically begin in the min to mid range.\nCAN base pay range per year: \nMin: $105,300\nMid: $131,600\nMax: $157,900\n\n#LI-Remote\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Mobile, Senior and Marketing jobs that are similar:\n\n $55,000 — $97,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Pendo


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $55k - $110k*

Training

 

Technical

Software

Web

Management

Lead

Marketing

Sales

Engineer

Engineering

Recruitment

Pendo

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๐Ÿ‘€ 587 views

โœ… 48 applied (8%)

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Pendo is hiring a
Remote Sales Engineer

\nTeam Description \n\nPendoโ€™s platform helps Product teams to understand how their product is being used, and to use that understanding to drive more engaged customers. As a Sales Engineer at Pendo youโ€™ll play a critical part in our customersโ€™ - and Pendoโ€™s - Success!\n\nOur Sales Engineers are responsible for all technical, solution, and competitive aspects for the Pendo sales cycle. You will work with Account Executives in our Commercial segment, convincing executives of the technical merits of the software solution. The SE will work in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our Account Executives and their prospects. The SE will take ownership of the prime technical relationship with our prospects to drive customer satisfaction by proactively managing and delivering technical information to our customers. \n\n \n\nRole Responsibilities \n\n\n* Sell the product!\n\n* Be the expert that articulates Pendo capabilities in the context of customer needs and value\n\n* Manage and lead proof of concept evaluations\n\n* Interact directly with prospects to address any technical questions and represent the technical expertise of Pendoโ€™s Engineering and Success teams\n\n* Provide training for demonstrating existing and new features\n\n* Contribute reusable assets such as demo sites and scripts, competitive material, and Proof of Concept (POC) assets\n\n* Perform Pendo installations, build and troubleshoot Pendo Guides\n\n* Track and raise feature requests\n\n* Provide feedback to product, engineering and marketing teams at Pendo based on market need\n\n\n\n\nMinimum Qualifications \n\n\n* Minimum of two (2) years of PreSales experience\n\n* Bachelorโ€™s degree and/or coding academy in a related field\n\n* Excellent interpersonal, communication, persuasion, presentation and writing skills\n\n* Experience scoping, managing and executing customer pilots, projects, and/or Proof of Concepts\n\n* Hands-on experience with client-side web technologies (HTML/CSS/Javascript) and troubleshooting techniques, or similar experience with mobile technologies\n\n* Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution\n\n* Superior solution scoping abilities, using our existing solution and influencing new product development\n\n* Must be willing to work in a fast paced environment with multiple roles\n\n* Passion, people skills and ability to collaborate with a team of sales professionals you support \n\n\n\n\nPreferred Qualifications \n\n\n* In-depth knowledge of Product Management as an industry\n\n* Experience working in SaaS\n\n\n\n\nPendo Description:\n\nPendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.\n\nCome join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.\n\nEEOC\n\nWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.\n\nAccessibility\n\nPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Mobile, Marketing, Sales and Engineer jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRaleigh, North Carolina, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


NPR


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $50k - $105k*

Software

 

Design

 

Amazon

System

Technical

Code

Web

Quality Assurance

JavaScript

Financial

Cloud

NoSQL

Lead

Content

Senior

Analytics

Health

Engineer

Engineering

Backend

Full-Time

NPR

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๐Ÿ‘€ 1,491 views

โœ… 49 applied (3%)

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NPR is hiring a
Remote Senior Software Engineer Content Services Data

\nApplication Deadline: Monday, November 20th at 5:00 PM EST \n\nEach day you will work with a cross-functional team of brilliant professionals combining business, design, product, user experience and engineering expertise, working relentlessly to push the boundaries of whatโ€™s possible and paving the road for the future of news and entertainment media.\n\nThe Audience Technology group is looking for an experienced, talented and knowledgeable Senior Software Engineer to join the Data/Content Services team responsible for developing, supporting and maintaining our data and analytics products and services. These services are used to highlight key trends and insights across podcasts, web, mobile apps and social media.  These datasets are used to extract insights from complex media usage in order to inform stakeholders both at NPR and at Member Stations across the country. \n\nAs a senior software engineer on our team, you will be met with exciting challenges to iterate on existing systems and build new datasets, dashboards and pipelines for analyzing trends in audience engagement.\n\nIn addition, the team is responsible for core backend APIs and other services that are responsible for podcast distribution, as well as content delivery for the NPR.org homepage,  topic stories, and local and national newscasts.  Our stakeholders range from local member stations around the country to key business stakeholders inside of NPR. Come join us and make an impact for the NPR mission!\n\nThis is a union represented role covered under the terms of a collective bargaining agreement with DMU. \n\nRESPONSIBILITIES\n\n\n* Support the NPR Content Services and Analytics team in data analytics, dashboarding, and pipelining. \n\n* Write clean, efficient and reusable code based on product requirements\n\n* Participate in all phases of quality assurance and defect resolution\n\n* Aid in the development and maintenance of CI/CD pipeline implementations\n\n* Knowledge share, write technical designs & participate in code reviews\n\n* Mentor and coach mid-level engineers on code quality and best practices\n\n* Consult with lead and senior engineers while designing comprehensive solutions \n\n* Provide input on system design and architecture within the feature areas and services owned by the team\n\n* Work closely with other software engineers, partner teams, infrastructure engineers, product designers, QA engineers, engineering managers and product managers\n\n* Improve team/development processes\n\n* Join agile ceremonies, including daily stand-ups, sprint retros, sprint reviews and more\n\n* Join our on-call rotation\n\n* Other duties as assigned\n\n\n\n\nThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.\n\nMINIMUM QUALIFICATIONS\n\n\n* Fluency in Python, LookML and other data based languages\n\n* Working knowledge of BigQuery or similar (Redshift, Azure, Snowflake, etc.)\n\n* Prior experience working with business intelligence tools like Looker or similar (Tableau, Power BI, Mode, etc.)\n\n* Familiarity with SQL/DML and RDBMS technologies \n\n* Fluency in JavaScript / TypeScript\n\n* Experience in developing and working with RESTful APIs that utilize cloud infrastructure such as AWS\n\n* Ability to develop software that is scalable and performant under high loads.\n\n* Strong Object-Oriented programming skills \n\n* Familiarity with deploying and monitoring production systems\n\n* Experience writing unit and other automated tests using tools like Postman and Jest.\n\n* Knowledge of web development best practices, coding standards, code reviews, source control management, build processes, deployment, rollback, testing, monitoring\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n\n* Familiarity with R for advanced data analysis\n\n* Experience using APIs to retrieve analytics data\n\n* Excellent problem solving, analysis and data interpretation skills with a keen sense for data inconsistencies.\n\n* Experience with NoSQL databases (e.g. Elasticsearch, DynamoDB)\n\n* Familiarity with Salesforce platform\n\n* Advanced experience with Amazon AWS or equivalent cloud computing platform, including Lambda, SNS, EC2, ASGs, ElastiCache, DynamoDB, RDS and CodeDeploy\n\n* Advanced experience with Google Cloud Platform including BigQuery Omni, Cloud Functions, Dataplex and  Composer.\n\n* Experience with CI/CD pipelines (Github Actions, Jenkins, CodeFresh, TravisCI or equivalent)\n\n* Experience using observability and log aggregation platforms (Datadog, CloudWatch)\n\n* Familiarity with different caching layers of caching (browser, DNS, web server, application, etc) and caching technologies/services (Redis, Elasticache, CDNs, AWS CloudFront)\n\n* A passion for NPRโ€™s content and/or familiarity with our digital products\n\n\n\n\nWORK LOCATION\n\nRemote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.\n\nJOB TYPE\n\nThis is a full time, exempt position.\n\nCOMPENSATION\n\nSalary Range: The U.S. based anticipated salary range for this opportunity is $126,541 - $134,248 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.\n\nBenefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPRโ€™s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. \n\nDoes this sound like you? If so, we want to hear from you. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, JavaScript, Cloud, NoSQL, Mobile, Senior, Engineer and Backend jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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