\nSupplyHouse.com, a fast-growing and successful e-commerce company, is looking for a new Category Manager to join our Merchandising Team and oversee our Heating category. This position will be responsible for developing, implementing, and managing the designated category strategies. \n\nThis is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin\n\nThis position will require travel to our NY office headquarters up to three times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.\n\nA company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space.\n\nRole Type: Full-Time, Exempt\n\nLocation: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin)\n\nSalary: $80,000-110,000 (Annually)\n\nSchedule: Standard business hours are Monday - Friday, 8:00 a.m. - 5:00 p.m. ET. However, we provide flexibility based on local time zones and our Flex-Time Policy.\n\nResponsibilities:\n\n\n* Craft category strategies: Leverage industry trends, product assortments, and strategic positioning in collaboration with cross-functional partners to drive substantial revenue growth and expand our customer base.\n\n* Identify and evaluate opportunities: Spearhead the launch of innovative new products and brands that seamlessly align with our dynamic category strategy, ensuring a competitive edge in the market.\n\n* Conduct market research: Gain deep understanding of designated product types, develop product roadmaps and conduct ROI analysis to fuel data-driven decision-making and stay ahead of the competition.\n\n* Innovate sales strategies: Drive exponential growth, leveraging first-to-market ideas and strategic e-commerce product positions to dominate the market.\n\n* Engage with our customers: Gather insights and leverage data to enhance product offerings and customer experience.\n\n\n\n\nRequirements:\n\n\nBachelor’s degree (preferred concentrations in Business Management, Merchandising, Engineering, or Marketing) \n\n5-7 years of experience in Merchandising and product development (technical ability in the Heating industry is preferred)\n\nAdvanced experience in Microsoft Excel and retail systems  \n\nExperience in leading remote team members\n\n* Strong communication, collaboration, and project management skills\n\n* Critical and creative thinking skills working in an everchanging environment\n\n* Statistical analysis and data manipulation skills\n\nProven ability to prioritize and meet deadlines while remaining flexible in a high growth environment\n\nAbility to work well both independently and in a team setting\n\n\n\n\nWhat's important to us: \n\n\nPositive Attitude – We work in close quarters where attitudes are contagious \n\nGRIT – Our 5 core values! (Generosity, Respect, Innovation, Teamwork, and Grit) \n\nWe like to have fun at work! – NO really! Team building events, guest speakers, and company sponsored activities \n\n\n\n\nWhy work with us:\n\n\n* We have awesome benefits – We offer 401k with company match, 100% company-paid medical insurance, optional dental and vision add-ons, life insurance, vacation, and sick days.\n\n* We promote a work/life balance – We value your time! We encourage a healthy separation between your professional and personal life with our flex-time work policy and health & wellness initiatives that allow employees to feel refreshed and recharged.\n\n* We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.\n\n* We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.\n\n* We stay engaged – We maintain our company culture through promoting virtual events and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, optional virtual out-of-office monthly events, and more!\n\n* We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form, and incorporate suggestions to ensure our team enjoys coming to work every day.\n\n\n\n\nSupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.\n\nWhat our employees are saying:\n\n\n* “I love the teamwork, the caliber of people who are employed here, and the way everyone is so supportive, caring, and welcoming. This truly is a company that strives to grow, evolve, and continue to be even better. SupplyHouse is open to new ideas and innovative concepts from employees. You feel valued because your opinions are welcomed and encouraged. Your strengths are cultivated and you feel real growth in your position.”          -Katy, Customer Service Team\n\n* “SupplyHouse is a great place to work. We witness GRIT here every day. People are respected, our ideas are always valued and encouraged, and teamwork is also a great quality in employees. Overall, we have amazing people here!          -Yash, IT Team\n\n* "I appreciate that SupplyHouse.com values generosity and giving back to local communities. The company truly listens to its team members to gather feedback on which organizations and efforts we should be supporting. This excites not only myself, but my colleagues and throughout the year, we can look forward to a variety of philanthropic opportunities where we can get involved in helping organizations that matter to us.”          -Anna, HR Team\n\n\n\n\nCheck us out! https://www.supplyhouse.com/our-company\n\nPlease know that we are unable to sponsor work visas or temporarily hire candidates that are authorized to work for a defined period of time in their field of study for this position.\n\nWe are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.\n\nAll emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Sales jobs that are similar:\n\n $92,500 — $145,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nThe Director, Clinical Services is a critical role for our company as we enter our scaling phase.  You will bring your passion for member care, ingenuity and impeccable management skills to lead the Clinical Services teams through rapid growth, scale and change. As a cross-functional leader and a representative of the clinical voice, you will collaborate with leaders across the company to implement clinical strategies that optimize the member experience, outcomes and always come back to patient safety. You will develop project management approaches to develop the team. This role is also responsible for developing, implementation a Care Management program to enable interdisciplinary direct and indirect patient care across the care continuum, with an emphasis on functional medicine, for a designated population (population health). This position requires accomplished experience in enterprise-level leadership and execution of projects and programs. This person will report directly to the SVP, Business & Clinical Operations.\n\nWhat you’ll do:\n\nOperational Excellence\n\nThis role supports the day-to-day operations of the Clinical Services Organization at Parsley Health by partnering with other key cross-functional leaders including Member Experience, Product, Data, the Medical Director and the Growth Team to enhance, operationalize and measure a highly-efficient care delivery model.\n\n\n* Clinical & Care Management Operations: Ensures coordination with cross-functional teams in support of daily clinical operations, vendor management and vendor services.\n\n* Responsible for service design to ensure coordination of care across the continuum and select, devise and oversee clinical operations, work methods, procedures, workflows and standards for quality and quantity of work.\n\n* Quality: Monitor and evaluate operations for compliance with RNs licensure and regulatory standards\n\n* Supports the development and deployment of scaling solutions, including management systems, performance improvement systems, operational standards, metrics, measurement processes and decision support systems.\n\n\n\n\nLeadership/Strategy\n\nKey operational lead for development and implementation of a strategic plan that supports the organization’s vision and goals of the Care Management & Clinical Coordinator teams; translates the strategic plan to staff to ensure support; modifies or adjusts the plan in response to changing internal and external factors.\n\n\n* Facilitates management of the projects, and the application of the tools, processes, etc. to enable design and deployment of cross-functional solutions.\n\n* Represent the clinical team as a leadership voice in cross-functional initiatives\n\n* Participates with the Leadership Team in setting policies and determining strategies to meet or exceed KPIs and OKRs in accordance with our Annual Operating Plan (AOP)\n\n* Represents the SVP, Business & Clinical Operations in meetings, as needed\n\n* Analyzes current and future trends and accurately assesses functional responsibilities, competitive strengths and vulnerabilities\n\n* Upholds, safeguards and promotes the organization’s values and philosophy relating to ethics, integrity, and corporate responsibility as referenced in organizational values and philosophy standards\n\n* Develops and implements a talent plan to ensure staffing mix, capacity and utilization to meet the strategic needs of the organization\n\n* Manages employee performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback and addressing performance problems and issues promptly\n\n\n\n\nWhat you’ll need:\n\n\n* 5+ years of experience leading large teams during hyper growth periods\n\n* Active RN license\n\n* Demonstrated success managing enterprise projects\n\n* Highly quantitative, with understanding of statistical analysis\n\n* Proven leadership experience that includes: team building, motivating staff with enthusiasm and compassion, communicating skills across disciplines.\n\n* Strong, clear verbal and written communicator who can alter as needed between Engineering/Data, Vendor, and Executive / C-levels of style, detail and pacing\n\n\n\n\nNice-to-haves:\n\n\n* Experience managing a functional medicine practice\n\n* Active NP license\n\n* Experience managing care management or case management within a telehealth or digital health organization\n\n* Project management certification (such as PMP)\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nJob Level: 6\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $148,750 - $175,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n    Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Microsoft jobs that are similar:\n\n $65,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nAbout Us\n \nSolar Landscape is a groundbreaking renewable energy company on a mission to make solar power affordable and accessible to all.\n \nSolar Landscape partners with commercial real estate companies to develop, install and operate large rooftop solar installations. Households in the surrounding communities can subscribe to receive solar power at a guaranteed discount. This innovative model – community solar – is providing solar power to the two-thirds of Americans that cannot otherwise access it.\n \nSolar Landscape is growing fast. Doubling in size year after year, we are looking for the best and brightest to drive our next phase of growth. We’re made up of thought leaders, thinkers, dreamers, doers. We are insightful, driven, rebellious, fun, and we are better together. Our diverse and unique backgrounds are all given a voice and seat at the table to help make real change for the communities we serve. \n \nFor more about Solar Landscape, visit www.solarlandscape.com.\n \nAbout The Role\n \nThe Manager, Business Development is responsible for originating, managing, and closing on new opportunities for commercial solar energy projects.  As a key part of the Business Development team and as an externally facing role, the Manager, Business Development will work closely with business development leadership to originate, qualify, and execute commercial solar energy project contracts with both private and public sector customers.  In addition, the role will manage interactions with customers to drive growth, support project development efforts, and bring structure to high-value relationships.\n \nThis role offers a base salary plus a competitive bonus structure.\n\n\n\nResponsibilities\n* Take ownership of the existing pipeline of commercial solar project opportunities.\n* Expand the pipeline of solar opportunities with commercial real estate owners through prospecting, direct outreach, networking, and other means.\n* Originate new commercial solar energy opportunities with public and private sector clients in the target territory.\n* Track progress of the sales pipeline from new opportunity stage through closing.\n* Collaborate with and support the senior business development team members and leadership to qualify and negotiate community solar leases within the target accounts.\n* Collaborate with leadership to qualify and prioritize target accounts and opportunities.\n* Collaborate with the proposal analyst team to prioritize and manage timely responses. \n* Collaborate with the business development analyst team to evaluate project opportunities and prepare proposals for delivery.\n* Originate new partnership relationships with large commercial real estate owners, primarily in the industrial and self-storage segments.\n* Act in a consultative selling capacity to customer and partners to advise on clean energy adoption.\n* Interface with customer leadership including C-suite and navigate accounts to drive expansion opportunities.\n* Support the project development team for project execution matters.\n* Interact regularly with Solar Landscape leadership.\n* Interact with the policy department to understand incentives and policy frameworks.\n\n\n\nQualifications\n* Engineering or Environmental Sciences bachelor’s degree preferred.\n* 3+ years of business or project development experience in the solar energy industry.\n* Proven track record of sales or partnership performance is required.\n* Formal solutions sales training is a plus.\n* Experience with solar energy design materials including drawing sets and energy production models.\n* Knowledge of sustainability related topics including Environmental, Social and Governance (ESG) topics and trends.\n* Leadership ability and comfortable driving high-visibility projects.\n* Well-versed in Microsoft Dynamics, MS Office suite, and Google Earth.  Familiarity with ArcGIS and energy modeling software is a plus.\n\nStrong understanding of:\n* Rooftop, ground-mount, and carport commercial PV construction means and methods.\n* Understanding of behind-the-meter and Utility interconnections.\n* Power Purchase Agreements and EPC Contracts.\n* Excellent organization and communication skills.\n* Detail-oriented, self-starter.\n* Must have reliable transportation and willing to travel to various job sites.\n* 10-30% travel required.\n\n\n\n\n\nBenefits and Perks\n \nSolar Landscape’s company culture is second to none. \nOur 175+ employees combine our mission, grit and drive with a rebel’s attitude that is changing the industry: \n•        Located in the heart of historic Asbury Park, our state-of-the-art office space offers flexible workstations encouraging collaboration and movement.  \n•        Hybrid and remote work schedules ensuring a healthy work/life balance. \n•        Employees come together to eat every day! Like in a home, our gourmet kitchen is the heart of the office. Solar Landscape has a full-time in-house chef cooking daily farm-to-table meals using locally sourced organic food. \n•        Also included in employees is our competitive compensation package; a 401(k) employer-match; health, dental, & vision insurance, flexible paid time off and holiday PTO; We provide healthy snacks, coffee, volunteer opportunities, company outings, and more! \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Travel, Microsoft, Senior and Sales jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAsbury Park

\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer you’ll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer you’ll be: \n\n\n* Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n           a. JAMF Cloud\n           b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and  Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat you’ll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India

\nWho We Are\n\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\nOur Values\n\n\nEvery employee is an owner with responsibility and credit for our progress.\nLeadership is in our build and we see change as a catalyst for improvement.\nWe win as a team, committed to help our coworkers and customers thrive.\n\n\n\n\nOverview\n\n\nThe Customer Success Manager position is an integral part of Firstup’s long-term relationship with its global Enterprise customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, you must have the passion and desire to work in an entrepreneurial and fast-paced environment. \n\n\n\nResponsibilities\n* Own and lead multiple, simultaneous customer engagements growing the Firstup SaaS solution which includes our Firstup Platforms.\n* Develop strong customer relationships that enable Firstup to become a trusted advisor to our customers. \n* Provide both engagement strategy and technical leadership to the customer.\n* Partner with customers to develop and execute the platform growth plan, aligned to our customers’ key business initiatives. \n* Analyze customer metrics and develop platform recommendations in order for them to meet/ exceed key KPIs that will drive success. \n* Manage project team activities and oversee completion of deliverables, managing schedules, meeting milestones, and ensuring technical success. \n* Be the voice of the customer within Firstup. Work with the product management and development organization to channel customer feedback and solutions into future releases of the Firstup product suite.\n* Work with content management to channel commonalities across customers into best practices processes & product delivered templates.\n* Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.\n* Work with Account Management teams to develop SoW's and identify areas of solution expansion and professional services.\n\n\n\nRequirements\n* Five or more years of Customer Success experience.\n* Experience working with Enterprise customers in a SaaS environment\n* Demonstrated ability to manage individual and engagement-wide scope of work.\n* Demonstrated client relationship, communication and presentation skills.\n* Ability to collaborate internally with multiple teams and be the voice of the customer.\n* Strong project management skills and proven ability to execute against a defined methodology and deliver projects within scope, budget, and timeline.\n* Strong organizational, analytical, and problem solving skills.\n* A proven track record of meeting with senior management and executives as the subject matter expert.\n* High level knowledge of Enterprise IT organizational, business, and technical environments.\n* Operational knowledge of internal communication domains including Microsoft 365, Sharepoint, Yammer, Intranets, HRIS like Workday, PeopleSoft and other systems like SSO.\n* Independent self starter\n\n\n\n\n\n\nWhy Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n\n\n#LI-TM1\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Microsoft and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - US

\n \n\nCloud Blog AI Copywriter + Editorial Amplification \n\n*This role is fully remote serving our client in PST - 8am-5pm.\n\nDo you have great social media marketing and strategy chops?   \n\nWant to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who are curious, have a growth mindset and are looking to help drive the future of social! \n\nWe are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.    \n\n\nThe Cloud Marketing Paid Reach, Blog, and Social team is looking for a copywriter to develop, write, and publish blog and long-form social copy for our commercial audience to educate and inspire them in the era of AI. We are looking for someone to be on the pulse of AI trends who can understand the AI transformation happening in the commercial space and propose and craft content based on those trends and conversations. Content management and organization are required to understand the existing editorial landscape and identify gaps and opportunities based on analysis of social trends and content performance.  \n\nThis role will work closely with the Blog Editorial + Strategy Lead to identify strategic opportunities to originate blog posts and social content that amplifies our blogs, particularly around AI solutions, across our channel ecosystem.\n\nThe ideal candidate has excellent written communication skills, as well as the ability to collaborate across teams to drive clarity and impact. Experience with enterprise-level commercial audiences and technical decision makers a strong plus.\n\nThis role will look across the AI content landing in the Cloud Marketing Blog ecosystem to help identify opportunities in messaging and write new content aligned to our priorities that inspires our commercial audience and converts their AI interest into action.\n\nWe’re looking for someone who is 40% strategic content ideation, 40% copywriter, 20% content manager, and 100% excited about the possibilities of AI.\n\nCore Responsibilities Include:\n\n\n* Leverage expertise to write 1-2 new thought leadership blog posts per month centered around AI solutions and priorities to land across our ecosystem, including the Microsoft Cloud channel\n\n* Write 2-4 long-form social media posts per month (think LinkedIn newsletters) amplifying AI blog content\n\n* Partner with Editorial Lead to establish a framework for existing content analysis and opportunities\n\n* Build rhythm with existing Blog Editorial team to create left-to-right view of AI aligned content publishing across the Microsoft Ecosystem\n\n* Gather documentation and audience research to inform content strategy and approach\n\n* Collaborate with cross-functional teams to establish content priorities and journey\n\n* Ensure tagging and tracking of content is aligned to core narratives + solution play priorities\n\n* Establish deep understanding of Microsoft Style Guides + Voice in all written content to ensure proper messaging, grammar, format, styling, and alignment with established best practices\n\n* Provide communications to inform various stakeholders on content needs and associated efforts\n\n* End-to-end content ideation and management, including back-end blog staging and publication in WordPress\n\n\n\n\nExperience that will help those in this role:\n\n\n* 5-7 years of experience in copywriting and content management\n\n* 2 years of copy-editing or marketing experience\n\n* Experience with enterprise-level commercial audiences\n\n* CMS platform management experience (including WordPress Gutenberg)\n\n* Analytics experience with Adobe or Google and social reports for trend evaluation\n\n* Familiarity with Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook\n\n\n\n\nCompensation Range: $85,000 - $90,000\n\nThis compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process, the candidates range and depth of experience, business and market financials and internal pay parity.\n\nPlease note that all official communications regarding this job opportunity will be sent from email addresses ending with @designit.com. Be cautious of any correspondence originating from other email domains and refrain from sharing personal information in such cases.\n\nWant to know more Designit?\n\nCheck us out online: www.designit.com. Just so you know, we don’t have a dress code, but we do have a strict no jerk policy.\n\nDesignit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Wordpress, Cloud, Microsoft and Marketing jobs that are similar:\n\n $60,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States

\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n\n\nAbout the Team\n\n\nAs a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves. \n\n\n\n\nThe Role\n\n\nThe Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all things Outreach and be the point of contact for our customers when they need help during our afternoon/evening shift of 14:00-23:00 Prague time (including 1h of break).\n\n\nLocation: \nWhile we are remote-friendly, we remain an "office-centric" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.\n\n\n\nYour Daily Adventures Will Include:\n* Working both independently and as a team, in a fast paced environment, directly with our customers\n* Managing inbound support emails, chats, and phone calls, as well as outgoing customer calls\n* Providing articulate, high quality support to customers by helping resolve support questions, identifying and reporting on trends and educating on best practices\n* Collaborating with teams across different departments\n* Software tools and systems you’ll use daily: Outreach, GSuite, Zendesk, Slack, Salesforce, Twilio\n\n\n\nOur Vision of You:\n* Bachelor’s degree or 1-3+ years of technical support experience, preferably at a SaaS company. \n* Excellent written and verbal communication skills\n* Experience with the technologies we use, including some, but not limited to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, MS Dynamics, BMC Remedy, ServiceNow, Freshworks, RingCentral, 8X8\n* Ability to work independently and make decisions. Demonstrated ability to manage priorities in a fast-paced environment\n* Demonstrated commitment and a passion for resolving customer issues and approach those with a strong sense of empathy for customers\n* You have a high attention to detail and you don’t just provide an answer to address a symptom, you solve the overall problem to prevent an issue from happening again\n* You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion\n* You're willing to work the afternoon/evening shift of 14:00-23:00 Prague time (including 1h of break)\n\n\n\n\n\nWhy You’ll Love It Here\n\n\n● Highly competitive salary\n● Amazing working space with a running track on its roof\n● Flexible time off, 5 weeks of vacation, and 5 annual sick days\n● 4% employer supplemental pension monthly contribution\n● Private medical care for employee and spouse with Program Health Plus \n● Life insurance at 2x annual salary\n● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses\n● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave\n● Opportunity to be part of company success via the RSU program\n● Company-organized and personal paid volunteer days to support the community that supports us\n● Relocation package - support offered for foreign future employees and their families relocating to Prague\n● Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans\n● Employee referral bonuses to encourage the addition of great new people to the team\n● Fun company and team outings because we play just as hard as we work \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Microsoft and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPrague

\nAbout G2 - Our People \n\nG2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). \n\nOur employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.\n\nWe support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits. \n\nAbout G2 - The Company\n\nWhen you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.\n\nG2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here!\n\nAbout The Role\n\nG2 is looking for a Customer Success Manager who will be responsible for driving revenue and maintaining positive relationships with our G2 Track accounts. This individual should be a great communicator and have the drive to continue building relationships with vendors and ensure their success and happiness with G2 Track. Read more about G2 Track here.\n\nWho will love this job:\n\n\n* A proud advocate: you represent the voice of our customers and demonstrate empathy, resourcefulness, and the ability to be solutions-focused.\n\n* A teacher: you help customers navigate the product and inspire confidence. \n\n* A helper: you are engaging, can smooth bumpy roads, and have a knack for building positive relationships.\n\n* A subject matter expert: you can learn the ins-and-outs of G2 Track and are creative in solving problems for our customers.\n\n* A data lover: you enjoy analyzing data and sharing insights with our customers to further drive value and satisfaction.\n\n* A teammate: you contribute ideas to elevate your team and improve processes.\n\n\n\n\nIn this role, you will: \n\n\n* Own and maintain customer relationships to drive the value of G2 Track and ensure customer happiness and engagement\n\n* Understand and anticipate customer’s need and goals; track customer progress on said goals and ensure they are supported\n\n* Demonstrate knowledge of products, services, and methodologies to enthusiastically provide support and mentorship\n\n* Project manage tasks such as change management, product training, and roll-out strategies\n\n* Serve as a trusted advisor, advocating internally for customer needs and requests to G2 Track’s internal Support, Product, Engineering, and Sales teams\n\n* Own customer renewal conversations and process\n\n* Research and become an expert in industry trends and information\n\n\n\n\nMinimum Qualifications:\n\nWe realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. \n\n\n* At least 3 years of experience of customer facing work experience \n\n* 1+ years of quota carrying sales or hands-on account management experience in the tech industry\n\n* Exceptional written and verbal presentation skills\n\n* Demonstrated ability to handle conflicting priorities\n\n* Experience managing renewal conversations\n\n* The ability to learn quickly and work independently in a fast-paced environment\n\n* Experience working in the software or technology space \n\n* Experience presenting to C-level professionals of companies \n\n* Proven track record of growing revenue from an established customer base\n\n\n\n\nNice to Have\n\n\n* Experience in: Finance, Accounting, Data Analytics, Procurement, or System Administration\n\n* Experience with Salesforce, and Microsoft or Google Suite Products\n\n\n\n\nOur Commitment to Inclusivity and Diversity\n\nAt G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. \n\n--\n\nFor job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Sales jobs that are similar:\n\n $50,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMeet Casa, the leading bitcoin and ethereum storage company that offers members unparalleled control over their digital wealth. Our team combines deep security expertise, human-centered design, and exceptional customer service to empower our members and build lifelong relationships with them.\n\nTHE ROLE\nAs a Client Advisor, you will work directly with our members, developing trusted relationships from the moment they sign up with Casa. You’ll help them understand our products, set up their secure bitcoin and ethereum vaults, assist with service requests, identify additional needs, and act as a steady and supportive guide throughout their Casa journey. Your expertise and confidence will grant them the courage to take full advantage of self-custody and private key management, while your professionalism and attention to detail will instill trust and peace of mind at every interaction. \nYour close work with our customers will make you an invaluable collaborator with other Casa teams – you will provide feedback, report bugs, and bring the voice of the customer into discussions with our product, marketing, and executive teams. You will also contribute to ongoing innovation and enhancing processes, approaches, and projects within the Customer Service team.\nThis position is 100% remote and reports to our Director of Customer Service. \nSalary Range: $76,500 - $93,500\nWhat you'll do \n\n\n\n* Onboard members in live, video-based, one-on-one sessions \n\n* Build long-term relationships with members\n\n* Educate our customers on security, starting with effective and sustainable key management practices\n\n* Help new customers understand bitcoin, ethereum, self-custody, multisig, and private key management; learn about customers’ unique needs and concerns, and guide them through the Casa experience and to the right products\n\n* Deliver exceptional customer service - be polite, prompt, and proactive when resolving client issues and inquiries\n\n* Develop a deep understanding of our clients, and bring that knowledge to collaborations with product, marketing, and operations teams\n\n* Be on call for quarterly scheduled one-week 24/7 emergency call rotations and weekend shifts\n\n\n\nRequirements\n\n\n\n* 2+ years client facing experience in financial services, technology, consulting, or other high-growth/fast-paced environments\n\n* Deep knowledge of ethereum technology and uses, including ERC20s, NFTs, and staking, and direct experience with ethereum communities\n\n* Interest and growing knowledge in bitcoin\n\n* Exceptional written and verbal interpersonal skills, including building rapport, problem-solving in real-time, and the ability to explain complex/technical concepts simply\n\n* Professional yet warm demeanor\n\n* Desire to learn new technical concepts and experiment with new technologies\n\n* Strong organizational and multitasking skills, with the capability to manage a full day of client calls and associated aftercall work while simultaneously responding to Zendesk support tickets\n\n* Ability to stay calm and collected in high-pressure situations as you help clients navigate managing their digital assets\n\n* Initiative to solve issues with a long-term solution in mind\n\n* Ability to take ownership of complex client issues, working with internal teams to see them through to completion\n\n* Ability to follow outlined procedures and provide feedback to optimize them\n\n* Strong ability to make logical judgment calls and maintain high confidentiality\n\n* Experience with Microsoft Office, Google Suite, ticketing systems similar to Zendesk, and CRM systems similar to Hubspot or Salesforce\n\n* Willingness to work a shifted schedule to accommodate for coverage needs (may include early starts, depending on candidate’s geographical location)\n\n\n\nNice to have\n\n\n\n* Previous experience with single signature or multisig\n\n* Experience with Hubspot and Zendesk\n\n* Experience with QA and bug reporting, Jira, Github\n\n\nWhy Casa?\nAt Casa, our mission is empowering individuals to secure their digital sovereignty, and we empower our employees to do their best work. \n\n\nOwnership. Private key management is the beginning of a future you can truly own, and at Casa, everyone has a role. We offer equity opportunities so our employees can benefit from what we are building together. \n\nCommunity. Inclusivity is important to us. We value each other and our contributions. Our team, known as the Casa Space Fleet, brings out the best in everyone while having plenty of fun along the way.\n\nRest and Relaxation. We believe in the power of personal time, so we offer as much flexible time as you need. We encourage you to take at least 3 weeks off a year. \n\nHealth Benefits. We provide medical coverage with FSA options, dental, vision, and access to mental health providers.\n\nSetup for Remote Success. Our team is both decentralized and effective. We reimburse up to $400 for anything you need to set up your home office. \n\nMaternity/Paternity Leave. We provide 12 weeks for maternity leave and 4 weeks for paternity leave.\n*As Casa is a fully remote company hiring candidates around the world, our perks and benefit packages may adjust based on your location\nCasa is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Bitcoin and Ethereum jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote- US & Canada