\nWhat You’ll Be a Part Of:\nActionIQ is a new kind of customer data platform that lets marketing teams tap directly into central data sources and activate it anywhere in the customer journey. Unlike traditional CDPs, ActionIQ keeps data securely where it lives and makes it easy for marketers to design personalized interactions that unlock revenue across the entire customer lifecycle. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, and March Capital. We partner with enterprise brands such as Albertsons, e.l.f., Dell, The Washington Post and many more to achieve growth through extraordinary customer experiences.\n\nThe Team You’ll Join: \nThe Engagement Team at ActionIQ plays a critical role in optimizing our clients’ engagement with the ActionIQ platform. In order to gain customer referrals, maximize client satisfaction and minimize customer churn, we provide relevant services and strategic guidance to key customer stakeholders. \n\nAs a Senior Engagement Manager, you’ll report to an Associate Director, Engagement. You will play a leadership role in maintaining client satisfaction and loyalty by ensuring the customer achieves exceptional value through the partnership with ActionIQ.\n\nPlease note, this position is open to NYC based, Hybrid employees and Remote West Coast at this time.\n\nOne year from now you will have:\n\n\n* Led the customer relationship at multiple enterprise accounts, designed the project roadmap with the ActionIQ platform, and executed against it. \n\n* Built strong relationships with key customer stakeholders and deeply understood their business needs\n\n* Provided expert recommendations to our customers on how to expand AIQ usage to drive business value\n\n* Worked alongside other Professional Service team members to deliver quality solutions to complex customer problems\n\n* Worked closely with the Product, Design, and Engineering teams to drive future direction of the software based on client needs\n\n\n\n\nHow You’ll Contribute:\n\n\n* Manage large-scale SaaS implementation projects with numerous verticals, working with customer leadership teams to prove value provided by ActionIQ\n\n* Serve as primary point of contact and project manager between the customer and all internal teams, including tracking and delivering on commitments to customer, and leading internal and external meetings \n\n* Collaborate directly with the customer to understand the goals, testing strategies, and execution plan for marketing programs\n\n* Maintain strong relationships with the customer’s end user teams and project stakeholders, including data, analytics, and marketing teams\n\n* Develop use cases and collect success stories to drive increased platform usage and ensure awareness of customer success at all levels within customer organization\n\n* Direct and develop project budgets and timelines for customers, managing the overall project team on a day-to-day basis\n\n* Engage as needed in pre-sales conversations to facilitate services scoping and contracting and to highlight post-sales services processes and their value to customers\n\n\n\n\nWhat You Bring\n\n\n* 7+ years of experience in a consulting/ system integrator company, in a customer facing role, managing enterprise level, complex enterprise SaaS implementations \n\n* Experience working with large datasets, response metrics, trends, and marketing measurement methodologies\n\n* Willingness to travel up to 30% of the time\n\n* Knowledge of SQL or other coding languages preferred. Note, the Sr. EM is not expected to write any code, but the knowledge can be very helpful for technical conversations\n\n\n\n\nOur work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.\n\nCompensation: \n\n\n* Our compensation package includes base salary, stock options, and the great benefits shown below. The salary range for this role is: $140,000 - $157,500\n\n\n\n\n \n\nBenefits & Perks Preview: \n\n\n* Stay Happy and Healthy: Enjoy leading Medical, Dental and Vision benefits, 401k, FSA, Commuter Benefits, Gym Reimbursement, flexible PTO and 12-weeks paid parental leave\n\n* Accelerate Your Career: Opportunities to explore, enhance, and expand your skill set through conferences, workshops, and access to Udemy learning courses.\n\n* Enjoy the View: We have a beautiful office in NYC right on Madison Square Park, and local employees come into the office on a hybrid schedule, three days a week (M, W, Th) #LI-Hybrid. Office perks include catered lunches, a stocked kitchen with beverages and snacks, and monthly social hours.\n\n* Join a Community: Work with a fun, inclusive, and smart team of people as we build a New York City based enterprise software company.\n\n* For additional information about all of our benefit offerings, check out our Careers page. \n\n\n\n\n \n\nLearn from your future colleagues: \n\n\n* For the latest on our people and products visit: \n\n\n\n* Product Blog\n\n* Tech Blog \n\n* Life At ActionIQ\n\n\n\n\n\n\nYour Interview Journey:\n\n\n* Check out this guide for an overview of our interview process. \n\n\n\n\nActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Travel, Senior and Marketing jobs that are similar:\n\n
$72,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nAs the Systems Administrator for the IT Operations team you will be responsible for ensuring our pre-production and production environments maintain high availability.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Team Lead IT Operations, you will:\n\n\n• Be an integral part of a team of Systems Administrators and DBAs responsible for the administration of our technology stack infrastructure and operation of our SaaS products\n• Manage pre-production and production environments running in multiple data centers and clouds\n• Continually advance and improve the automation of procedures and tasks\n• Lead impact assessment and selection of tools and devices that will improve our ability to effectively maintain, monitor and troubleshoot our environments and infrastructure\n• Collaborate closely with Software Engineering and Product Management on the build and deploy of new products\n• Ensure production environments are operated in accordance with documented policy so that compliance requirements are met and robust security is maintained\n• Participate in a rotating on call schedule to provide 7/24 emergency support\n\n\n\n\nYOU ARE SOMEONE WITH:\n• 3+ years of experience in a high availability, clustered server environment and/or in a 24/7 production environment\n• In depth knowledge of virtualization, web servers, load balancing, containers and Linux server administration\n• Extensive experience operating infrastructure with a minimum 99.9% uptime and related SLAs\n• Networking expertise in router, switch and firewall setup, configuration and management\n• Proficient in scripting and other automation techniques including Puppet, Bash, Python\n• Experience with security and incident management\n\n\nOUR TECH STACK: \n• Containers/Orchestration: Kubernetes (Rancher), Docker \n• Deployments: Helm\n• Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Languages: Python, NodeJs, GoLang\n• CI/CD: GitLab\n• Cloud: AWS\n• Configuration Management: Ansible\n• Infrastructure As Code: Terraform\n• VM: oVirt\n• OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation)\n\n\n\n\nNICE TO HAVES:\n• Experience with Docker, nginx and puppet\n• Experience with PCI and various compliance standards\n• An understanding of orchestration (Kubernetes)\n• AWS experience, terraform, ECS\n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off \n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Travel and Linux jobs that are similar:\n\n
$55,000 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Glean is hiring a Remote Enterprise Customer Success Manager
\n\nAbout Glean\n\n\nWe’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.\nWe’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.\n\n\nGlean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. \nWe're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.\n \n\n\n\nWhat you will do and achieve:\n\n\n\nRelationship Management\n\n\n* Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean\n\n* Conduct regular check-ins with customer stakeholders to address questions or issues and understand their strategic objectives\n\n* Act as the voice of the customer to our internal stakeholders, including flagging and managing risks, advocating for their needs, and ensuring alignment on objectives\n\n\n\n\n\n\nOnboarding and Adoption\n\n\n* Lead the onboarding process for new Enterprise customers, ensure a smooth handoff from Sales and fast time to first value\n\n* Leverage templates to create a consistent customer journey, iterate on templates as you learn from each customer experience helping the entire team mature\n\n* Represent customer questions and feedback during this phase to our internal partners\n\n* Provide training and cover all adoption levers with all customers, coaching each customer on how to leverage Glean’s suite of products best\n\n\n\n\n\n\nAccount Growth and Expansion\n\n\n* Comfortably do discovery into your customers’ needs, uncovering upsell opportunities within your account book and flagging when there is risk\n\n* Develop account expansion strategies in partnership with Sales peers to drive revenue growth and customer lifetime value\n\n* Represent customer feedback to R&D teams, advocate for feature requests as needed\n\n\n\n\n\n\nPerformance Tracking\n\n\n* Own and report on your key performance indicators such as Retention, Healthscore, Active Users, Multithreading, EBRs, and more\n\n* Track progress against customer’s goals and objectives, ensure that we’re matching all adoption levers to their priorities, and report progress to Glean internal stakeholders\n\n* Identify trends, patterns, and areas for improvement based on your customer feedback\n\n\n\n\n\n\n\nMinimum REQUIRED Knowledge, Skills, and Abilities:\n\n\n* 3 - 7 years in a similar role within an international / B2B SaaS company\n\n* Proven experience in Enterprise Customer Success, including track record of attaining targets\n\n* Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean\n\n* Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders\n\n* Familiarity with Value Selling and ability to do deep discovery with customers \n\n* Demonstrated project management experience, including planning, execution, and stakeholder management\n\n* Detail-oriented mindset with a focus on continuous improvement and operational excellence\n\n* Live into our company values: Make it Better, Make it Together, Make it Customer Driven\n\n* Ability to travel periodically and be in the office regularly\n\n\n\n\n \n\n\n\nWe are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior and Sales jobs that are similar:\n\n
$60,000 — $130,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Visier Solutions Inc is hiring a Remote Customer Success Manager
\nAt Visier, the mission of the Sr. Customer Success Manager (Sr. CSM) is to drive an exceptional customer experience through-out the post-sales journey. The Sr. CSM is responsible for a portfolio of accounts and leverages product expertise and a practitioner’s lens to align account strategy with business outcomes. The Sr. CSM plays an essential role in developing and managing ongoing relationships in order to maintain a high level of client satisfaction and loyalty. By maintaining a proactive focus on product optimization, adoption, and engagement, the Sr. CSM drives outcomes leading to renewals, expansion and advocacy.\n\nAs the trusted partner for the customer on use-case, product functionality and talent management best practices, the Sr. CSM collaborates closely with Sales to set outcomes and measurable objectives with the customer and ensures the customer is on track to see maximum value from the Visier solution. Engaging across the customer’s organization and internally within Visier, the Sr. CSM “quarterbacks” post-sales customer experiences, including those provided by various cross-functional teams, and proactively identifies opportunities and risks, presenting recommendations and solutions. \nWhat you'll be doing...\n\n\nManaging a portfolio of customers and conducting proactive outreach and structured engagement to drive high satisfaction and value realization with their Visier solution\n\nIn partnership with your aligned sales account executive, building a strategic account plan for each customer, including an overview of their business and technical ecosystem, key people/relationship map, their target outcomes and expected value realization, developing a value-driven implementation plan to connect the adoption of purchased Visier solutions to achieving their business goals \n\nBuilding a consultative relationship with each customer and working across business and functional units to gain customer insight and build effective partnerships\n\nServing as the primary point of contact within the Customer Excellence Team for your customers, managing and driving the resolution of customer escalations through cross-functional collaboration across Visier\n\nConverts ideas into actionable plans to further increase our stickiness within a customers' organization\n\nProviding industry insights, guidance, best practices, and recommendations to drive the customer’s identified strategic outcomes with their purchased Visier solutions\n\nMeeting assigned customer satisfaction and and strategic initiative targets in collaboration with Customer Excellence leadership \n\nPass initial certification exams, quarterly releases, maintains expert level knowledge of Visier product offerings, configuration options, and has the ability to demonstrate to customers\n\nBe willing to take on additional responsibilities as needed\n\n\n\nWhat you'll bring to the table...\n\n\nFearlessness when it comes to emerging technology adoption, with innate curiosity and the ability to excel at learning new systems, methodologies, and processes quickly\n\nHave a partnership mentality, building exceptional relationships with your customers and cross-functionally, going above and beyond to create exceptional customer experiences\n\nActively builds network of relationships and uses network connections to help get things done\n\nEntrepreneurial thinking by understanding how the customer fits into the broader marketplace\n\nHave strong experience as a Sr. Customer Success Manager / Customer Relationship Manager in a SaaS organization working with enterprise clients, or a combination of experience in customer service, professional services, business consulting, and sales/marketing\n\nProactively identifying or anticipating a need for customers prior to them asking\n\nWorking knowledge of the sales and renewal cycles\n\nHas the ability to manage implementation programs for customers newly onboarding and can manage a value-driven backlog through the customer journey using a shared resource model\n\nUnderstands the relationship between customer team, management and stakeholders\n\nHave domain expertise in Human Resources and a good working knowledge of HR information systems and technology, business intelligence, and applied analytics.\n\nCommunicate in a polished, professional, and authentic way, with the ability to understand your stakeholders and have the ability to adapt communication styles to foster desired outcomes\n\nMaintains a calm and focused approach to customers that are overly frustrated\n\nAre highly detail-oriented and able to manage multiple initiatives and competing priorities simultaneously\n\nAre organized and methodical with excellent follow-up to meet customer expectations and deadlines\n\nEnjoy working in a fast-paced, dynamic, and growing organization, adapting to changes in roles and responsibilities\n\nAre able to travel up to 15% as required\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$52,500 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEagland Hill, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fleetio is hiring a Remote Account Manager Mid Market
\nAre you passionate about uncovering sales opportunities and building strong customer relationships? Do you have the desire to join a fast-growing and profitable SaaS company? Are you an overachiever who wants a high-earning potential based on performance? Are you well-versed in being a trusted advisor, providing industry knowledge and consultative selling to close revenue? If so, you might be our first Mid-Market Account Manager.\n\nAs a Mid-Market Account Manager, you will be responsible for cultivating strong relationships with our Mid-Market customers, understanding their business needs, and identifying opportunities to expand their Fleetio footprint.\n\nThis person may work from Fleetio's HQ in downtown Birmingham, AL, or remotely within the United States. Remember to mention "coffee" in your application so we know you read this.\nWhat’s Fleetio?\n\nA little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company.\n\nMore about our team and company:\n\n\n* \n\n\n* Watch our culture videos: https://fleet.io/culture\n\n* Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU\n\n* Our careers page: https://www.fleetio.com/careers\n\n\n\n\n\n\n\nWhat you'll be doing\n\nYou will own the commercial relationship with a defined set of customers in our mid-market segment. You’ll be partnering with Customer Success to deliver customer value but owning the expansion AND renewal motion for the customer.\n\n\n* Own the renewal motion for your customers - driving on-time renewals, mitigating churn risk and driving growth.\n\n* Proactively uncover & create expansion opportunities within your set of accounts.\n\n* Own the activities and behaviors that drive our customer health metrics. You’ll focus on metrics such as renewal rates, expansion pipeline creation, expansion ARR, etc.\n\n* Collaborate closely with Customer Success Managers to deliver an exceptional customer experience, maximizing product adoption, value, and satisfaction.\n\n* Partner with our Account Executives to create a seamless customer handover motion.\n\n* Maintain deep expertise in Fleetio's product offerings and industry trends to effectively communicate their value to customers.\n\n* In summary, Account Management is a sales role working with existing customers. You’ll operate with a new business mindset to prospecting while driving revenue growth at renewal & off-cycle.\n\n\n\nWhat's in it for you\n\n\n* Join the team as our first Mid-Market Account Manager and help establish strategies that drive growth across our customer base.\n\n* Competitive base salary and generous commission plan with no cap.\n\n* Work with a wide variety of fascinating customers and prospects from all around the world. Interesting fact: a fleet isn’t solely a collection of vehicles.\n\n* Become a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.\n\n* Work remotely (within the United States) or at our Birmingham, AL Corporate Office. We strive to promote a robust remote culture and have been fostering that since the beginning.\n\n\n\nRequirements\n\n\n* 3+ years of sales and Account Management experience with a track record of exceeding the quota-carrying role. Broader sales or customer success experience is valuable as well.\n\n* Strong understanding of SaaS business models and renewal strategies.\n\n* A natural relationship builder, with the ability to connect & engage with contacts across various industries & seniority levels.\n\n* A true collaborator, being able to work as a team toward a common objective.\n\n* Command of the room and the ability to run highly effective meetings (in-person & virtual).\n\n* Results-driven, highly organized, and the ability to thrive under pressure.\n\n* Resourceful and determined, yet not afraid to ask for help.\n\n* Excited by technology and its ability to make you more productive.\n\n* Ability to travel as needed.\n\n\n\nBenefits\n\n\n* Multiple health/dental coverage options\n\n* Vision insurance\n\n* Incentive stock options\n\n* 401(k) match of 4%\n\n* PTO - 4 weeks\n\n* 12 company holidays + 2 floating holidays\n\n* Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks)\n\n* FSA & HSA options\n\n* Short and long term disability (short term 100% paid)\n\n* Community service funds\n\n* Professional development funds\n\n* Wellbeing fund - $150 quarterly\n\n* Business expense stipend- $125 quarterly\n\n* Mac laptop + new hire equipment stipend\n\n* Monthly catered lunches\n\n* Fully stocked kitchen with tons of drinks & snacks\n\n* Remote working friendly since 2012\n\n\n\n\nFleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.\n\nThis application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.\n\nIf you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fluence is hiring a Remote Service Operations Manager
\nAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.\nFor more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.\n \nOUR CULTURE AND VALUES\n\n\nWe are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.\n\n\nWe are Leading \nFluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day. \n\n\nWe are Responsible \nFluence is defined by its unwavering commitment to safety, quality, and integrity. \n\n\nWe are Agile \nWe achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.\n\n\nWe are Fun \nWe value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. \n\n\nABOUT THE POSITION: \nThe Remote Service Operations Manager (RSOM) oversees a Remote Service Operations Engineers (RSOE) team. The RSOE team is the primary point of contact for resolving any issues at the customer's energy storage sites. Their primary responsibility is ensuring the prompt completion of issue resolution and maintaining the availability and efficiency of assets through reactive and planned preventive infrastructure maintenance.\n\n\nAs the Remote Service Operations Manager, you will:\n\n\n•Manage the 24/7 Remote Service Operations, including Remote Monitoring and Diagnostics, Incident Management, Remote Maintenance and Operations of Fluence's worldwide fleet of battery energy storage sites. \n•Lead and manage a team of Remote Service Operations Engineers (RSOEs). These SOEs are the primary contact for all customer needs. They own all timely reactive and preventive maintenance activities coordinated with the customer and Fluence regional field service organizations.\n•Act as the first escalation point of contact for internal and external customers for unresolved issues at the level of RSOEs.\n•Define, maintain and continually improve the Standard Operating Procedures (SOPs) and Work Instructions (WI) for the 24/7 Remote Service Operations.\n•Ensure the RSOEs maintain accurate site activity records and create professional and high-quality service reports in our service platform.\n•Define, maintain and develop technical issue resolution interfaces with experts outside the Service Operations, i.e., the engineering, installation, field services, and product management departments.\n•Actively identify and own process improvements to reduce costs and improve response time, reliability and the quality of our services.\n•Own a Safety culture and ensure safety is a top priority during maintenance.\n•Responsible for performance management, retention, hiring and development of a team of highly talented and motivated RSOEs.\n\n\nWhat will the ideal candidate bring to Fluence?\n\n\n•Undergraduate degree in Electrical/Electronics/Computer Science/Mechanical Engineering.\n•10+ years of work experience in electric utility or independent power producer companies within generation/operations/technical teams (Energy Storage, Coal, Gas, Solar, Hydro, Wind).\n•5+ years of people management experience as a team leader.\n•Work experience as a remote operator/service engineer/control room engineer in a renewable energy company.\n•Product knowledge and practical work experience in bi-directional inverters, HVAC, 1000V/high current DC systems, SCADA and MODBUS systems.\n•Linux operating system experience for system administration, preferably using Red Hat/Fedora, Ubuntu, or Debian.\n•Fundamental understanding of Networking.\n•Experience in reporting, documentation, and Non-Conformance Reporting (NCR) management.\n•Excellent communication skills.\n•Ability and excitement to work with multicultural and multidiscipline teams.\n•Flexibility and willingness to travel to customer sites and Fluence global offices.\n\n\n\n\n\n\n\nFluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Engineer jobs that are similar:\n\n
$65,000 — $130,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Smartcar is hiring a Remote Senior Product Marketing Manager
\nSmartcar is on a mission to make it easy for everyone to use the apps and services they love with their car. We build developer-friendly APIs, making it easy for businesses to integrate their products with vehicles of any brand using a single integration.\n\n\nFounded in 2015, Smartcar has raised $36M from Andreessen Horowitz, New Enterprise Associates, and Energize Capital. We are the leading developer platform for mobility businesses across North America and Europe, serving amazing customers, including brands like Uber, Turo, and more.\n\n\nInnovative mobility businesses use our API platform to verify mileage, issue digital car keys, manage EV charging schedules, monitor fleets, and much more.\n\n\nAs Sr. Product Marketing Manager, you will define, lead, and drive the go-to-market strategy within the Energy sector to drive awareness, preference, adoption, and category leadership. Key responsibilities include core messaging and product positioning, product launches and sales enablement, market analysis and competitive intelligence, and product activation initiatives. In this role, you will collaborate with cross-functional stakeholders including Product, Marketing, Sales, and Customer Success.\n\n\nFeel free to check out what our interview process looks like.\n\n\nThis role is remote within the United States. We'd love for you to join us!\n\n\n\nKey Responsibilities\n* Lead product marketing for Smartcar in the Energy sector, focusing on DERMs/VPPs, utilities & energy retailers, home energy, and EV charging networks.\n* Craft differentiated product narratives, positioning, and messaging for personas and use cases within the Energy sector.\n* Drive GTM strategies to enhance sales pipeline, accelerate deals, and improve funnel conversions.\n* Develop playbooks and sales enablement collateral including pitch decks, 1-pagers, solution briefs, competitive battle cards, demos, and more.\n* Conduct thorough customer, competitive, and market research to influence marketing, sales, and product strategy.\n* Manage new API endpoint introductions, feature releases, pricing, packaging, and branding efforts.\n* Support industry and solutions marketing campaigns, customer marketing initiatives, social, paid digital, PR/AR, and industry events.\n* Establish and track KPIs that matter.\n* Manage agency and contractor relationships as needed.\n* Occasional travel required.\n\n\n\nWho You Are\n* 6-10 years of B2B SaaS product marketing experience.\n* Industry experience in DERMs/VPP, home energy, utilities & energy retailers, or EV charging networks highly desirable.\n* Quick learner of product and technical concepts.\n* Proven track record of partnering with technical and sales teams.\n* Strategic thinker with the ability to execute in a fast-paced, ambiguous environment.\n* Strong verbal, written, and visual communications skills.\n* Metrics-focused, detail-oriented, and results-driven.\n* Experience with marketing automation and CRM tools (Ortto/Autopilot, Hubspot, Salesforce, etc.).\n* Bachelor’s degree. Masters, advanced degree and/or MBA desirable.\n\n\n\nManager\n* Wendy Lee\n\n\n\nYour Team\n* Omid Dadgar, Sr. Product Marketing Manager\n* Laura Partyka, Sr. Account Based Marketing\n* Jessica Oceguera, Demand Generation Manager\n* Amber Livingston, Marketing Manager\n* Winona Rajamohan, Content Marketing Manager\n\n\n\nCompensation and Benefits Package\n* Base salary determined by years of experience: $125,000 - $170,000, plus a 7.5% variable\n* Equity.\n* Remote work within the United States.\n* Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year.\n* 401K matching at 4%.\n* Unlimited PTO.\n* Wellness stipend of $50 a month.\n* Cell phone and Internet stipend of $50 a month.\n* $300 yearly learning and development stipend.\n* $350 work-from-home stipend.\n* 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week Factor subscription.\n* 10 days of paid bereavement leave.\n\n\n\nExpected Hours\n* You are free to work standard work hours for your time zone. \n* One important note: Most of the team is based on the west coast therefore please expect to be available between the hours of 9AM and 4PM PT for outreach or meetings. We will do our best to ensure meetings are not late in your evening, but will not always be able to do so.\n\n\n\nSponsorship\n* We do not currently support any new sponsorship opportunities or sponsorship transfers for this role.\n\n\n\nRecruiter For This Role \n* Steven Stone\n\n\n\n\n\nSmartcar is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\nIf you have a disability or special need that requires accommodation, please do not hesitate to reach out, in confidence, to [email protected] with how we can help make your interview process as comfortable as possible and how we can provide reasonable accommodations. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $140,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Hi 👋 we’re Glean. We make study software that improves your confidence and ability to learn. \n\n\n* We’re a SaaS scale up and one of the fastest growing tech companies in the North. \n\n* There’s 100+ of us around the UK with our HQ in Leeds. \n\n* Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. \n\n* We’ve been rated an outstanding company to work for by Best Companies. \n\n* We’re growing so we can achieve our mission to support 1 million students to become better learners by 2026. \n\n\n\n\n \nThe role of Senior Data Analyst: \n\nGlean is seeking a proactive and experienced Data Analyst to join our Data & Analytics team. The successful candidate will play a key role in advancing our data maturity journey, driving our understanding of the product and user base through insightful analysis and visualisation.\n\n \nMeet the team: \n\nThe data team currently consists of a Data and Analytics Lead, 2 Data Engineers, 1 Data Analyst and 1 Data Scientist. This role will mostly work closely with the Data Analyst and Data Scientist, though as a small team there will still be a lot of crossover with Data Engineering. Data has recently moved into Technology at Glean, meaning there will be cross-functional collaboration with Engineering, UX and Product.\n\nYour Manager will be Phil, the Data and Analytics Lead, who has been at Glean for a year and has 10 years of experience in Data. \n\n \nWhat you’ll be doing: \n\nData Analysis and Visualization: \n\n\n* Develop both ad-hoc and recurring reports using Tableau to provide actionable insights into product performance and user behaviour.\n\n* Drive the data team's presence across the organisation by sharing interesting and impactful insights.\n\n* Champion the adoption of Tableau as a primary data visualisation tool across the organisation.\n\n* Identify and leverage valuable data sources to enrich our understanding of user interactions and product usage.\n\n* Utilise dbt to model data and maintain reporting schemas in Databricks, ensuring data accuracy and consistency.\n\n\n\n\nCollaboration:\n\n\n* Collaborate cross-functionally with teams across the organisation to extract maximum value from available data.\n\n* Work closely with data engineers to integrate data from diverse sources and ensure data quality and integrity.\n\n* Contribute to the implementation and refinement of the organisation's overall data strategy, aligning data initiatives with business objectives.\n\n\n\n\nInfluencing and Consultation:\n\n\n* Advocate for best practices in data management and visualisation, influencing data processes to uphold standards of quality and reliability.\n\n* Provide consultation and guidance on data visualisation techniques to ensure consistency and effectiveness in reporting.\n\n\n\n\n \nAbout you: \n\n\n* Proven experience in data analysis and visualisation, with proficiency in Tableau or a similar visualisation tool\n\n* Strong SQL skills and experience with data modelling and schema design\n\n* Python knowledge\n\n* Experienced in storytelling through data visualisation tools\n\n* Curious minded \n\n* Able to take the initiative and willing to drive projects independently\n\n* Excellent attention to detail\n\n* An eye for accessible design\n\n* Ability to give and receive feedback\n\n\n\n\n \n💰Salary and benefits:\n\n£55,000 - £70,000 dependent upon experience \n\n🏖️ 33 days annual leave (Inclusive of bank holidays)\n\n🎄 3 gifted days off at Christmas\n\n🎓 Generous individual learning and training allowance \n\n⌚ Truly flexible hours to suit when you work best \n\n💻 Full home working set up and beautiful collaborative office space \n\n🌴 Nomad working policy with family travel insurance \n\n🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)\n\n🤍 Health cash plan (from glasses to massages) \n\n💸 6% employer pension contribution\n\n \nLocation: \n\nWe have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office. \n\nWe will discuss ways of working with you at interview however if you have any questions before you apply please reach out to [email protected] \n\n \n💡 What to expect next: \n\nWe’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. \n\nIf we invite you to meet with us for interview, here’s an overview of what the process will look like: \n\n* Screening interview with someone in our Recruitment team (30 minutes). \n\n* First stage interview including a 30 minute task and a competency based CV review with the hiring manager and another Glean colleague (90 mins).\n\n* Final stage interview which is a 1 hour culture and values interview. You will be meeting with the hiring manager and one of the Executive Team.\n\n\n\nAhead of your interview you will receive a confirmation email outlining who you’ll be meeting and when, anything you’ll need to prepare in advance and any resources we think you might find helpful. \n\n \n👀 Interested in learning more about a career at Glean? \n\nHere are a few further resources:\n\nAbout Glean\n\nWorking at Glean Blog\n\nThe Glean Study Tool \n\n \n💌 Not quite the right role for you however you’d love to be a part of Glean’s journey? \n\nLet’s connect! Reach out to [email protected] and we’ll add you to our network, to keep you updated with any future opportunities we think you might be interested in.\n\n \n📄 Applicant Privacy Notice \n\nWe think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$60,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLeeds, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
LeafLink is hiring a Remote Account Manager Retail
The Role\n\nLeafLink seeks a Retail Account Manager to join our growing team. You will work directly with our retail clients, Account Executives, and various internal teams to guide our retail customers’ success on LeafLink through the adoption of our marketplace and financial service solutions. We’re looking for someone with a successful track record of building deep relationships with retailers to expand our reach and deepen our engagement. You will work with a cross-functional team to not only push retail engagement with LeafLink’s platform but to contribute to LeafLink’s overall success. You will also work with our seller account management team, partnering to deliver success in accounts specializing in manufacturing cannabis brands and retail. As the voice of the customer for our retailers, you will collect and share feedback with internal stakeholders, helping to shape the future strategy for the buy-side of LeafLink’s marketplace. You will also provide strategic guidance that reflects best practices, technical expertise, and industry acumen.\n\nThis role is highly collaborative. You are a good fit for this position if you are a proactive self-starter who is comfortable with change, enjoys a fast pace, an excellent communicator, and can juggle many tasks and deadlines.\nWhat You’ll be Doing \n\n\n* Serve as the key Retail Account Management team member on your book of business, working together with Account Executives and other solution line specialists to grow the customer’s adoption and loyalty across all aspects of the LeafLink platform\n\n* Be a trusted LeafLink partner to the retail book of business and help retailers become successful by demonstrating the opportunities available through LeafLink’s marketplace & financial service solutions\n\n* Take accountability for the success of your LeafLink customers, their satisfaction, and the value they get from LeafLink’s marketplace & financial service solutions by taking their perspective and business needs as priority\n\n* Constantly strive to expand your retail clients’ LeafLink usage and adoption through thoughtful outreach, training, customer check-ins, and meetings\n\n* Proficient in cross-selling and upselling by effectively identifying and capitalizing on opportunities to offer additional services to retailers, resulting in increased revenue and enhanced customer satisfaction\n\n* Develop and manage multi-layer relationships with the cannabis industry’s largest retailers, identifying potential new opportunities with partners and ensuring those relationships support key growth, monetization, and product initiatives of the company\n\n* Strive to meet your quarterly goals comprising of retail engagement & adoption metrics and your cross-sell and upsell quotas\n\n* Leverage data to identify gaps that retail clients may have in running their businesses as efficiently as possible on LeafLink, and act on providing solutions to help them improve\n\n* Become a LeafLink platform expert, following all new product releases and identifying high-priority updates to customers\n\n* Ensure client satisfaction and long-term loyalty, manage client expectations, and solicit and act on client feedback\n\n* Contribute to standardized customer engagement sequences as the key member of the client’s account team\n\n* Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the retail marketplace solution & financial services customer.\n\n* Track and follow up on high priority Product tickets to ensure timely resolution\n\n* Track all retail customer updates, status changes, and touchpoints through Salesforce CRM\n\n* Maximize usage of all Account Management tools to their full potential to support positive customer relationships\n\n* Identify opportunities to improve our current processes, tools, reporting, and documentation\n\n* Willingness to travel up to 30% of the time.\n\n\n\nWhat You’ll Bring to the Team\n\n\n* Business degree or equivalent professional experience preferred.\n\n* 3+ years of experience in a consultative customer-facing role with an enterprise software or FinTech SaaS organization.\n\n* 3+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with VIP, technical, and non-technical end users\n\n* A solid understanding of the current landscape in the legalized Cannabis industry\n\n* Proficiency in operational payment cycles and inventory management\n\n* Exceptional communication, interpersonal, and presentation skills\n\n* Track record of building and maintaining strong customer relationships virtually as well as in person\n\n* Strong ability to facilitate meetings with customers and users of various levels of professional seniority and technical skill\n\n* You have a track record of achieving and exceeding your targets.\n\n* Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results\n\n* You are a successful self-starter who can provide pioneering suggestions from your in-market experience and customer relationships\n\n* You possess the ability to excel in a fast-paced startup, and you thrive in a dynamic environment that is constantly evolving and changing\n\n* Proficient in Salesforce\n\n* Preferred experience with Salesloft, Sigma, and/or other advanced analytics tools \n\n\n\nLeafLink Perks & Benefits\n\n\n* Flexible PTO - you’re going to be working hard so enjoy time off with no cap!\n\n* A robust stock option plan to give our employees a direct stake in LeafLink’s success\n\n* 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community\n\n* Competitive compensation and 401k\n\n* Comprehensive health coverage (medical, dental, vision)\n\n* Commuter Benefits through our Flexible Spending Account\n\n\n\n\nLeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
CAPE Analytics is hiring a Remote Senior Manager Client Development
\nCAPE Analytics is the leading provider of geospatial property intelligence. CAPE provides instant property insights for millions of residential and commercial buildings by analyzing high-resolution imagery, property records, and novel data sources using computer vision and machine learning. With a mission to better understand and protect the built environment, CAPE provides property stakeholders with risk-predictive property attributes that are more timely, accurate, and objective than on-site inspections. Comprised of insurance, real estate, and data experts, CAPE is backed by leading venture capital firms and insurance carriers.\n\n\nA BIT ABOUT US\nSince our founding in 2014, CAPE Analytics has used machine learning and computer vision to pioneer a new form of property information, built specifically for the organizations that finance, protect, and invest in our homes and businesses. Our 50+ (and rapidly growing!) clients across insurance and real estate are leading a digital transformation to secure properties and livelihoods in the face of complex trends in housing and climate. \n\n\n\n\nTHE OPPORTUNITY\nCAPE’s insurance solutions have been adopted by leading carriers across the U.S., Canada, and Australia...but we are just getting started. Over the past 8 years, we’ve constructed an analytics platform purpose-built for deep learning. On the heels of our recent $44 million Series C financing, we’re growing rapidly. In CAPE’s next phase, we’re setting out to solve a larger share of the problem, leveraging a radically expanded array of input data sources and advanced machine learning technologies. \n\n\nThe Senior Manager, Client Development is responsible for managing existing client relationships, ensuring successful adoption, contract renewals and identifying new business opportunities for the CAPE suite of products within the existing client base. This individual will conduct business from their virtual office and travel to customer/prospect locations, when necessary.\n\n\nThis position carries a highly competitive salary, commission, and stock options structures that reward your efforts monetarily with career growth opportunities readily available based on personal achievement. Continue reading to learn more about the pay range for this position, and CAPE’s compensation philosophy.\n\n\n\n\nThis position is an Individual Contributor role.\nPosition OTE: $200k - $230k. Base salary range listed below.\n\n\n\nWITHIN 1 MONTH, YOU’LL:\n* Work with the sales team and leadership to learn/understand the CAPE products and fully articulate the CAPE value proposition. \n* Understand the tools, technology, and processes deployed across our organization. \n* Frame out account strategies for existing clients with sales leadership team. \n* Learn about insurance deal cycles and the influencing factors that can contribute to CAPE success\n* Meet and understand CAPE’s marketing and sales enablement efforts\n\n\n\nWITHIN 3 MONTHS, YOU’LL:\n* Drive client adoption, discovery and advancement conversations. \n* Make thoughtful recommendations to the sales leadership team on account injection points. Independently manage external meetings in an attempt to advance carriers usage and value from the CAPE solution.\n* Work closely with sales/marketing teams to build and execute account-based marketing plans. \n* Further your understanding of CAPE and the CAPE market impact potential. \n* Understand new CAPE Innovation and develop tailored GTM strategies.\n\n\n\nWITHIN 6 MONTHS, YOU’LL:\n* Have established deep contacts internally and externally. \n* Have become proficient in the tools used to advance deals cycles. Understand the impact of business intelligence and how success can generate new/faster success. \n* Fully understand the CAPE processes and value propositions. \n* Have quantifiable and sustainable success driving carrier relationships. \n\n\n\nTHE SKILL SET\n* 5+ years sales, sales engineering, client success, account management, client training or equivalent experience, preferably with SaaS or data-driven product company\n* Proven success supporting technology adoption, usage, and client engagement\n* Stability – Proven history of being a consistent, top performer. \n* Expert verbal and written communication skills including the ability to present to executive-level audiences as well as users (both business and technical audience)\n* Domain expertise in SaaS, data-driven products, or experience in the insurance vertical required \n* Proficiency in the understanding of insurance carrier processes. \n* Strong business acumen and ability to build strong client relationships, experience interacting with senior executives across multiple industries. \n* Ability to manage multiple concurrent sales cycles effectively. \n* Familiarity and comfort with Google suite of products, including Slides and Sheets. \n* Experience with CRM tools, such as Salesforce. \n* Ability to troubleshoot and resolve service related issues whether they be business or technical issues\n* Ability to work cooperatively within a team and across the organization matrix to achieve group and organizational goals\n* Strong organizational and problem solving skills\n* Tableau and/or demonstrated mastery in Excel preferred\n* May require local or overnight business travel up to 25%\n\n\n\n\n$120,000 - $138,000 a yearCape Analytics believes in creating a more equitable environment for everyone, and is committed to standing against wage gap disparities that are widened by limited pay transparency. \nPositions at Cape may also include stock options, bonus opportunities, and/or variable incentive pay (commissions) to supplement your base earnings. Additionally, Cape offers top-notch insurance options and competitive benefits- such as unlimited PTO, company outings, remote work capabilities and more! \n\nTHE TEAM\nAs a member of the CAPE sales team, you will work alongside market leaders with a proven track record of influencing and elevating the insurance market. The Senior Manager, Client Development role works across the organization, teaming with marketing, client success, and product to create and implement new and innovative go-to-market strategies. As a member of the CAPE team on the whole, you’ll work alongside brilliant, collaborative, eager and enthusiastic team members who want to make an impact across various markets.\n\n\n\n\nWe believe:\n\n\n*Talent is critical, but best when tempered with humility\n*Self-motivation leads to the best outcomes\n*Open, direct communication is a sign of respect\n*Teamwork drives success\n*Having fun together is an important part of the job\n\n\nView our CCPA policy here\n\n\n***CAPE Analytics is an E-verify participant.*** \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
ThoughtExchange is hiring a Remote Account Manager
\nThoughtExchange is the world’s most trusted engagement and survey platform for leaders who drive change and alignment. We support a diverse range of clients from top school districts across North America to Fortune 500 companies and Public Sector innovators. We’re also winners of Quartz’s Best Companies for Remote Workers and Canada’s Top Growing Companies. Join us on our journey to accelerate change for good through inclusive problem-solving!\n\n\nWe are looking for an Account Manager (AM) to join our Civic team to drive business outcomes that result in renewals, expansion, and customer advocacy. They will partner with the Customer Success Manager to support a seamless customer journey from onboarding to renewal for some of the top school districts & public sector clients across North America. The ideal candidate has impeccable relationship-building and negotiation skills. They are a problem-solver not afraid to think outside the box and are customer-centric in everything they do. \n\n\n\nWhat You’ll Do: \n* Drive Renewal & Expansion Goals: Follow a strategic and revenue-focused approach to managing the end-to-end renewal process for a portfolio of assigned customer accounts. Develop and execute strategies to drive engagement and adoption of ThoughtExchange products and identify opportunities for upselling and cross-selling.\n* Discover and Prove Value to Executive Sponsor: Understand what value means to the customer via ongoing discovery and success planning. Provide customers with quarterly business reviews/reports. Proactively engage with existing customers to review overall account health, customer outcomes, and new product offerings, and consult to help sustain and grow our footprint in these accounts. \n* Customer Relationship Management: Be strategic in identifying and developing relationships with the Executive Sponsor, Champions and other key contacts within the assigned portfolio to be seen as a trusted advisor and valued partner; leverage these relationships to expedite your other responsibilities. Build relationships with customers by traveling for in-person events and conferences\n* Cross-Team Collaboration: Collaborate with internal TE teams to ensure that the customer has a smooth customer experience; that the CSM is well positioned to drive usage and value; that the customer is set up for success; and that product and marketing continues to hear customer feedback.\n* Data Analysis/Forecasting: Analyze client feedback and data to identify areas for improvement and develop plans to address them. Maintaining accurate and up-to-date account data and forecasting through administrative precision in Salesforce, Dooly, Domo \n* ADEI: Support our Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives and completing all required ADEI training.\n\n\n\nWhat We Think Is True About You:\n* You have a minimum 3 years of work experience in account management, preferably in SaaS\n* You have a minimum 2 years of quota-carrying experience based on renewals \n* Demonstrated knowledge and skills like value articulation, objection handling, discovery skills, experience conducting Quarterly Business Reviews and renewal conversations\n* You have experience managing a challenging book of business \n* You have a proven ability to listen deeply, understand and communicate effectively with all levels of stakeholders, including senior leadership\n* Collaborative and exceptional relationship builder with both internal and external stakeholders\n* Critical and strategic thinking skills\n* Proven ability to take ownership and demonstrate accountability\n* Able to travel to meet clients in Canada and the United States about 4-5 times a year \n\n\n\nNice to have:\n* Experience working in the Education or Public vertical or with a survey product\n* Experience with B2B SaaS sales with a yearly or multi-year renewal cycle \n* Experience with supporting a complex, unique product\n* Experience in a fast-paced, dynamic startup/scale up\n\n\n\n\n$80,000 - $89,000 a yearThe base hiring range for this role is $80,000-$89,000 CAD ($133,500-148,000 On-Target Earnings). Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.\n\nIf you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out, apply and tell us more about yourself in your application. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. \n\n\nThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.\n\n\nWhat we offer:\nThoughtExchange wants to ensure our people are heard, supported, and cared for—so we invest in our employees. We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and in life. We are proud to offer our employees the following:\n\n\nBenefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Cyno, which offers personal & professional support services like career coaching & counselling.\n\n\nFlexibility: We’ve been remote-first for over ten years. We’re contribution-focused, and we operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.\n\n\nOwnership: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company. \n\n\nCulture: We walk the walk when it comes to our product, and we make sure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.\n\n\nCompensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, taking into account all the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. \n\n\nConnection: In addition to remote hubs of employees across Canada & the US and offices in Rossland & Vancouver, we get together once a year as a company in some pretty cool locations. We also connect virtually as a company on a monthly basis and celebrate one another in our #gratitude Slack channel. \n\n\nGrowth: You’ll have the opportunity to join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote in Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLoop Returns is seeking a passionate and detail-oriented Partner Operations Manager to join our partnerships team. In this role, you will play a critical role in ensuring the success of our growing partner ecosystem by providing operational and technical support for our most important strategic partners.\n\n\nAs Partner Success Manager, you will be not only the face but also the “hands” and “brains” of Loop to the partners we rely on to power our platform. This portfolio includes leading domestic and international carriers (e.g. UPS, FedEx, USPS), label aggregators (e.g. EasyPost, EasyShip), reverse logistics providers (e.g. Happy Returns, VEHO, Passport), and more! It is not an exaggeration to say we would not be able to do what we do without these partners, and these partners will not be successful with Loop without you!\n\n\nThis role is both indispensable and unique. (You’ll be the first of your kind at Loop!) It will require both a deep, technical understanding of Loop’s product, as well as a high-level strategic understanding of how these partnerships drive growth for both Loop and our partners. So we’ll be looking for examples of times you’ve served in both capacities throughout your career. We’ve laid out the experience we think is important to set you up for success in this role, but we also appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.\n\n\nLoop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. This role can be done from anywhere within the US or Canada, although proximity to a major city/airport is preferred to allow for easier travel to partner and team events. We love hanging out when we can! \n\n\n\nWhat You’ll Do: \n* Serve as the first line of defense and primary technical liaison for a portfolio of existing Loop partners, including SaaS providers, logistics companies, and freight carriers.\n* Work closely with the partners and with Loop’s product and engineering teams to troubleshoot and resolve technical issues as well as identify opportunities for improvement.\n* Work closely with Loop’s Merchant Success team to support customers who are onboarding and offboarding with the partners you support. \n* Track and manage key performance indicators (KPIs), revenue growth, contract renewals, and service level agreements (SLAs) for all partners.\n* Own and facilitate regular meetings with each partner to discuss merchants, technical questions, growth/problem areas, and other relevant topics.\n* Generate and present regular reports on partner performance metrics and SLAs.\n* Identify trends and opportunities for improvement based on data analysis.\n\n\n\nYour Experience: \n* Minimum of 3 years experience in partner management, technical support, or related roles.\n* You have a strong understanding of B2B SaaS or the Shopify ecosystem in particular\n* It’s not necessarily a “must have,” but we would be thrilled if you’ve worked in supply chain or on the logistics end of eCommerce in the past. \n* Communication is your jam - you should impress others with your style, thoroughness and frequency of communication through email, call, video, chat, you name it!\n* You are comfortable analyzing data and generating reports.\n* You have experience working cross-functionally with a variety of teams (including technical teams) in a fast-paced environment.\n* You have experience with API integrations and have examples of times you have leveraged your product expertise to resolve issues for a customer or partner.\n* You operate with a high level of agency, and are comfortable navigating ambiguity to make sound decisions. \n* You are comfortable having uncomfortable conversations, and are able to walk the fine line between high standards and humility, between empathy and expectations. \n* You are able to operate both “in the weeds” and at “30,000 ft.” No job is too small. You feel a strong sense of ownership and approach your goals with a “whatever it takes” attitude. \n\n\n\n\n$72,000 - $108,000 a yearWe know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. \nThe posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future.\nThe actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. \nGreat humans deserve great benefits. At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.\n\nIn a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.\n\n\nWe're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.\n\n\nWe take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.\n\n\nLearn more about us here: https://loopreturns.com/careers.\n\n\nYou can review our privacy notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Ecommerce and Shopify jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
1Password is hiring a Remote Sr Channel Development Manager MSP
\nWe all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.\n\n\nThe 1Password Partner team proactively works to support our partner ecosystem to get the most value in their investment in security and privacy by establishing long term strategic relationships and acting as a trusted advisor. Partners are a core focus for the future growth of 1Password.\n\n\nThe Senior Channel Development Manager will be responsible for owning and driving growth within our MSP channel. You will be responsible for guiding our partners through established best practices by demonstrating an understanding of the needs of their customers and acting as an advocate on their behalf within 1Password. You will develop strong professional relationships with key partners across the MSP channel ecosystem and identify opportunities to create strategic growth plans with your partners and identify programs and strategies that deliver growth for 1Password. \nThis is a complex, senior partnerships role that requires an artful balance of sales, program development and relationship management in order to deliver a set of scalable partner centric, revenue generating partnerships.\n\n\nThis is a Remote opportunity within Canada and the United States.\n\n\n\nWhat we're looking for:\n* You have been responsible for leading the channel management activities for Managed Service Providers (MSP)\n* You have worked cross functionally to provide insight and prioritization of product roadmaps of new features and functionality based on MSP partners requirements\n* Translate the requirements of initiatives into actionable features that can be delivered in increments\n* Worked with multiple teams to align on strategy and execution, including sales, marketing, business development, product marketing, and customer support\n* Provide required enablement materials, direction, and support to ensure GTM success of MSP partners \n* Demonstrated experience in meeting and exceeding quotas \n* 4+ years of experience in MSP channel partner management and/or business development\n* Ability to lead, influence and drive results at all levels \n* Deep understanding of how to build partnerships from zero to 1 with a customer centric approach combined with a bias towards action\n* You can navigate highly strategic and complex partnerships and drive co-selling with our internal teams with a track record of cross functional coordination and alignment\n* Problem solving mentality leveraging internal and external resources, conflict resolutions and follow through with MSP partners\n* Possess a network of relationships with MSP partners to aid in opportunity identification\n* Experience working with MSPs \n* Experience in Cybersecurity or SaaS industry is a plus \n\n\n\nWhat you can expect:\n* Accelerate business for our partners and 1Password: Understanding global market dynamics, you will understand the needs of 1Password and our partners to craft a strategy that delivers win-win solutions and revenue growth for all parties\n* Drive operational excellence: You will demonstrate greatness through creating strategic growth plans, compelling business cases and partner pitches, providing actionable reporting, meeting deadlines and expectations of internal teams and partners, while growing the partners business. \n* Have strong Partner Development experience - you have the vision to identify and drive impactful strategic partner opportunities; you have the experience and confidence to build strategic GTM partnerships that help both 1Password and our partners maximize their revenue opportunities; you have the communication, organizational and interpersonal skills to ensure program success \n* Drive a Structured and Organized Approach - you’re hyper-organized, and can manage multiple projects and deliverables simultaneously. Navigating partner contracts, aligning internal processes, building business and financial plans, and engaging cross functional teams for program development are all activities that you’re comfortable managing\n\n\n\n\n\nUSA-based roles only: The Annual base salary for this role is between $100,000 USD and $136,000 USD and is commission eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.\n\n\nCanada-based roles only: The Annual base salary for this role is between $99,000 CAD and $132,000 CAD and is commission eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.\n\n\nAt 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.\n\n\nWe believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.\n\n\nWhat we offer:\n\n\nWe believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: \n\n\nHealth and wellbeing\n> 👶 Maternity and parental leave top up programs\n> 👟 Wellness spending account\n> 🏝 Generous PTO policy \n> 💖 Company-wide wellness days off scheduled throughout the year \n> 🧠 Wellness Coach membership\n> 🩺 Comprehensive health coverage\n\n\n Growth and future \n> 📈 Employee stock option program for all full time employees \n> 💸 Retirement matching program\n> 💡 Training budget, 1Password University access, and learning sessions \n> 🔑 Free 1Password account (and friends and family discount!) \n\n\n\n\n\n\nFlexibility and community\n> 🤝 Paid volunteer days \n> 🌎 Employee-led DEI&B programs and ERGs\n> 🏠 Fully remote environment\n> 🏆 Peer-to-peer recognition through Bonusly \n\n\nYou belong here. \n\n\n1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. \n\n\nAccommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs. \n\n\nRemote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.\n\n\nSuccessful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.\n\n\nCandidate Privacy Notice\n\n\nWhen you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.\n\n\nCandidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].\n\n\nWhen we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Senior jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS or Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Field Implementation Consultant
\nHello there! Thanks for dropping by 👋\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customers’ quest to enter the cloud era. \n\nThe Hospitality Professional Services team is responsible for Lightspeed’s premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat you’ll be responsible for: \n\n\n* Acting as the implementation’s technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeed’s premium customers may face and take the initiative to liaise with our company’s Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat you’ll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time. \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Rebellion Defense is hiring a Remote Senior Product Manager
\nRebellion Defense is building the mission capabilities required for this software-defined era of defense. We are equipping our warfighters with the best software to detect, deter, and outpace the modern adversary at speed and scale. We’ve brought together technologists who have built software products that transformed our way of life in the commercial sector with defense experts who deeply understand the mission and the stakes to build technology exclusively for defense and national security. \n\nOur people are passionate about creating a company where technologists empower the military and our civil servants to solve some of the hardest problems in government. Rebellion Defense is driven by our mission — but a set of core values binds us together: we hire by them, operate through them, and uphold them in every decision we make for ourselves and for our customers.\n\nWe are hiring Senior Product Managers to join our team. While this role can be located anywhere in the United States, you may choose to work from our Washington, DC headquarters. Relocation assistance may be provided. Occasional travel may be required. \n\nAs a Senior Product Manager, you will:\n\n* Define and prioritize all aspects of a particular Rebellion product by creating roadmaps, feature specifications, and positioning it with the market in partnership with the Vice President of Product Management. \n\n* Work with engineering teams in an agile environment in order to drive the implementation of capabilities. \n\n* Collaborate with internal teams and develop customer insights to understand the market and user requirements in order to execute the features prioritization and go-to-market strategy. \n\n* Partner with both the customer engagement and customer support teams to ensure use cases are aligned with the product roadmap and that customers receive product value.\n\n\n\n\nQualifications for this position include:\n\n\n* Extensive work experience as a product manager translating complex requirements into product features and capabilities. \n\n* Knowledge of and experience with using analytics, artificial intelligence, machine learning, and related data science technologies in products. \n\n* Experience building Department of Defense (DoD) or related products for commercial or government use.\n\n* Knowledge of DoD's Test and Evaluation processes (Developmental and Operational) as well as experience shepherding products to authority to operate (ATO).\n\n* Ability to communicate clearly with both technical and non-technical team members and stakeholders. \n\n* Ability to creatively solve problems and navigate ambiguity in order to drive outcomes.\n\n\n\n\nPreferred Qualifications for this position include: \n\n\n* Ability to obtain and hold an active security clearance.\n\n* Experience working in a SaaS engineering or delivery function.\n\n\n\n\nWe embrace diversity and difference, and believe that broadening the perspectives of our teams will help enable innovation and lead to better outcomes. We encourage your application even if you may not meet all the preferred qualifications. We work collaboratively as a team to support one another in our mission and promote professional development.\n\nThe annual salary range for this role as it is posted is $150,000 to $225,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Benefits listed in this posting may vary depending on the nature of your employment with Rebellion Defense.\n\nDisclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.\n\nThe nature of our work: \n\nRebellion Defense is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. Rebellion Defense does not discriminate against applicants on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, veteran status, disability, or any other protected characteristic in accordance with federal, state, and local law.\n\nRebellion’s products are subject to export controls, including the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). To work with our products, you must be a U.S. citizen, a lawful permanent resident of the US, a protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorizations from the US Department of State or US Department of Commerce. \nRebellion Defense is committed to providing reasonable accommodations for qualified individuals with disabilities as they go through our job application and interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]\nBy submitting your application, you affirm the content contained therein is true and accurate in all respects. Please note that prior to employment, Rebellion Defense will obtain background checks for employment purposes that may include, where permitted by law, the following: identify verification, prior employment verification, personal and professional references, educational verification, and criminal history. For certain roles, additional background checks covering additional information and activities may be required, including checks conducted by the U.S. government or service providers on behalf of the U.S. government.\n\n"By clicking "Submit Application" you are consenting to the use and retention of the information you have provided as set forth in Rebellion's Privacy Policy (https://rebelliondefense.com/privacy-policy). \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$52,500 — $92,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fluence is hiring a Remote Enterprise Account Manager Energy Storage
\nAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.\nFor more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.\n \nOUR CULTURE AND VALUES\n\n\nWe are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.\n\n\nWe are Leading \nFluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day. \n\n\nWe are Responsible \nFluence is defined by its unwavering commitment to safety, quality, and integrity. \n\n\nWe are Agile \nWe achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.\n\n\nWe are Fun \nWe value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. \n\n\nFluence, a Siemens and AES company, is the leading global energy storage technology solutions and services company that combines the agility of a fast-growing technology company with the expertise and vision of an industry leader. Fluence’s goal is to create a more sustainable future by transforming the way we power our world. The company offers proven energy storage technology solutions designed to address the diverse needs and challenges of customers in a rapidly transforming energy landscape, providing design, delivery and integration globally. Fluence works closely with customers throughout their journey and provides advisory, financing, and project lifecycle services.\n \nFluence has a first in class Business Development and Sales team and we are actively looking for professionals with commercial experience to help us grow this fast-growing market for storage solutions in the Americas. You will be responsible for developing meaningful opportunities to deploy energy storage solutions that will create exceptional value for our customers. \n\n\n\n\n\nWhat does the ideal candidate bring to Fluence?\n* Share our team’s belief that the work we do improves lives by lowering the cost of electricity, improving the reliability and resiliency of the electric system, and creating a cleaner, more sustainable grid.\n* Relationship management that creates and maintains productive customer relationships.\n* Prefer commercial sales experience in energy or storage fields; not required:\n* Experience in the electric power generation and/or transmission and distribution industry is a plus.\n* Knowledge of utilities, independent power producers, and energy project developers in North America is a plus.\n* Desire to work collaboratively in a fast-paced entrepreneurial environment.\n* Comfortable working independently.\n* Track record of taking ownership over responsibilities and pursuing them diligently.\n* Strong presentation, communication, and interpersonal skills.\n* Ability to understand and synthesize complex technical and product and information.\n* Willing and able to travel 40% of the time.\n\n\n\nThe Fun Part:\n* Lead sales activities in specific regions of North America to various segments that may include utilities, IPPs, and developers.\n* Work with extended Fluence team to engage key customers.\n* Identify customers, applications, and markets that are an attractive fit for Fluence’s energy storage solutions.\n* Originate sales opportunities and create strategies to engage customers to build a pipeline of potential projects.\n* Lead, negotiate and close transactions for energy storage solutions.\n* Represent Fluence at industry conferences and other events.\n* Lead efforts with the service, project management and sales engineering teams to develop compelling offers for key customers.\n* Work with market applications team to understand policy, regulatory or other barriers to energy storage market entry.\n* Identify, develop, use and improve tools to support sales efforts and improve sales team efficiency including Salesforce.\n* Report market activities and developments back to the company.\n* Participate, guest speak in Renewable Energy Conferences. \n\n\n\n\n$95,000 - $180,000 a yearTo support our teams and their families beyond the workplace, Fluence provides an outstanding benefits package effective day one of employment! Fluence provides medical benefits, employee resource group opportunities, 401K options and first-rate PTO/Vacation plans for valuable work life balance. 🔋 ERG Opportunities #diversity 🔋 Unlimited PTO🔋 Medical, Dental, Vision, Life and Pet Insurance🔋 Generous 401K Match🔋 Annual Bonus Incentive Questions? Message your Global Executive Recruiter Partner Directly: Ami Vande Velde LinkedIn\n\n \n\n\n\n\nFluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Pure Storage is hiring a Remote Strategic Pursuit Manager
\nSHOULD YOU ACCEPT THIS CHALLENGE...\n\nThis is a unique opportunity to lead a highly skilled pursuit team working on some of Pure’s largest and most complex opportunities. The role holder will have accountability for how we qualify and approach our largest pursuits. The Strategic Pursuit Lead will develop and own the internal relationship for a group of select strategic Pure Storage accounts. Through consultation, leveraging resources, and using consistent Strategic Pursuit Practice (SPP) methodologies, you will accelerate and close larger, strategic opportunities for Pure. This role will drive the momentum of the pursuits, leading all members of the pursuit team to make certain that deliverables are met, duties are shared appropriately, and enthusiasm and motivation remain high. A critical success requirement for this role will be, within the complex pursuit framework, to lead team members and stakeholders in developing and ultimately executing a successful pursuit plan.\n\nYour Duties will Include:\n● Facilitate the development of long-term strategy for key strategic accounts, aligned to customer business and IT strategies, creating a long-term account plan with prioritization of\nopportunities and strategic alignment to Pure relevancy.\n● Create a focused plan for pursuits, highlighting use of SPP and other resources, various channels, large deal team resources, commercial strategy, win themes, etc. to win the deal\n● Lead a cross-functional pursuit team from the start of pursuit, conceptualize and execute win strategy, pricing strategy and sales / relationship strategy. Brief senior management team at appropriate junctures during the pursuit and facilitate strategic pursuit decisions to improve win ratio.\n● Facilitate comprehensive pursuit planning workshops and work with the broader team to build strategy, competitive positioning, messaging alignment, and deal scope leading to pursuit plan with organizational buy-in. Ensure action follow-up.\n● Oversee the development of documents required for review/governance checkpoints and manage pursuit risks and issues. Escalate issues, risks and conflicts that need to be\nmitigated.\n● Manage communications and performance against process milestones.\n● Partner in development of commercial strategy and term sheets by aiding in research of customers spend history, renewals, and prior contract analysis.\n● Consult on and/or complete modeling options, deal structuring, deal shaping, and/or commercial pricing models.\n● Lead or co-chair contract negotiations as agreed as part of negotiation mandate.\n● Manage due diligence activities and required solution, pricing, and document revisions. \n● Execute the close down process (post pursuit) and hand-offs, including a win/loss review capturing knowledge to support enablement and future Pure pursuits.\n● Create, implement and/or enhance SPP pursuit specific tools.\n● Initiate pursuit specific processes, including collaboration tools (for instance, google drive) \n\n● [Potentially] provide Pursuit Leadership in Business Development and pursuit plan execution as dictated by the specific pursuits or country.\n\nKey Requirements\n● Bachelor’s Degree Level education, ideally MBA\n● 20+yrs experience in direct sales with quota of $20M+\n● 10yrs+ experience within Pursuit, complex deals and/or strategic solution selling (preferable SaaS or B2B IT, Outsourcing experience)\n● Ability to work successfully within Core and expanded team consisting of Sales, Solutions, Finance, Commercial, Transition, Service, GTM and CTO \n● Proven experience of leadership and management across pursuits with multiple associated towers and/or functions.\n● Player / Manager with ability to manage and where necessary lead other leaders \n● Strength of character to develop and present strong decision making - either promoting strategic intent or “stop-loss” position\n● Clear understanding of Business Value Selling and/or Solution Selling practice\n● Experience with strategic account planning, C-Level client relationship building and relationship management\n● Travel will be required for this role. The amount of travel will vary depending on business need and client requirements\n\nThe annual base salary range is: $175,000-311,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. \n\nThis role may be eligible for incentive pay and/or equity. \n\nAnd because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. \n\nINCLUDE FOR POSTING LOCATION IDENTIFICATION\n\n#LI-REMOTE, #LI-HYBRID, #LI-ONSITE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Sales and Non Tech jobs that are similar:\n\n
$47,500 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSanta Clara, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Mural is hiring a Remote Marketing Operations Manager
ABOUT THE TEAM\n\nMural is shaping the future of visual collaboration and transforming the way teams work. Global enterprises including IBM, GitHub, Atlassian, Autodesk and SAP have embraced visual collaboration to align their teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation.\nYOUR MISSION\n\nAs a campaign manager on the Marketing Operations team you will be part of a small but mighty team that is responsible for all aspects of our marketing operations at Mural, from tech stack to campaign set up, deployment and database management. In this role, you will be responsible for planning, executing, and optimizing marketing campaigns to drive business growth and achieve marketing objectives. The ideal candidate is a strategic thinker, detail-oriented, and possesses a deep understanding of marketing automation tools (ideally Marketo) and processes.\nWHAT YOU'LL DO\n\nThe ideal candidate will have the following characteristics:\n\n\n* Experience with Marketo, Segment, and other G2M systems\n\n* Experience with campaign intake process \n\n* Implement lead nurturing workflows, segmentation, and personalization strategies to optimize campaign performance\n\n* Monitor campaign performance, analyze KPIs, and make data-driven recommendations for continuous improvement\n\n* A/B test campaign elements to refine messaging, creative, and targeting strategies.\n\n* Experience working in a fast-paced, always evolving start-up environment\n\n* You have a strong analytical demeanor with the desire to measure, analyze, act, and improve marketing programs\n\n* Ability to work in a cross-functional environment to deliver results and collaborate comfortably with senior leaders across Marketing, Sales, Finance and other functions\n\n* Understanding of marketing functions in a B2B SaaS environment \n\n* Proven program and project management skills\n\n* Ability to work autonomously and maintain accountability\n\n* Cross-culturally aware and able to working with global team\n\n\n\nWHAT YOU'LL BRING\n\n\n* 3-5 years of experience in a marketing operations team or similar role\n\n* Bachelor's degree in Marketing, Business, or a related field \n\n* In-depth knowledge of marketing automation platforms and tools\n\n* Strong analytical skills with the ability to interpret data and draw actionable insights\n\n* Excellent project management skills and attention to detail\n\n* Proficiency in CRM systems (e.g., Salesforce) and marketing analytics tools\n\n\n\n\nFor roles based in New York City, California, Colorado, and Washington, the base salary for this role ranges from $104,000 - $130,000 + equity + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Senior and Marketing jobs that are similar:\n\n
$57,500 — $92,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Aisera is hiring a Remote National Account Manager Partnerships
\nNational Account Manager, Partnerships\n\nLocation: Palo Alto Preferred - Remote\n\nAisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.\n\nAisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.\n\nOur seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.\n\nJoin our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.\n\nThe Team:\n\nWe are a small but passionate team of 100+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.\n\nThe Role:\n\nAs a National Partner Manager, you will play a pivotal role in developing and nurturing strategic partnerships with CDW and other partners. You will be responsible for building and managing relationships, collaborating on joint business plans, and driving revenue growth through our National Service Provider (NSP) and overall channel. This position requires a strong understanding of SaaS, excellent communication and negotiation skills, and a track record of successful partner development with Aisera’s partnerships.\n\n\n* Strategic Partner Development: Develop and execute a comprehensive partner development strategy focused on CDW and other partners, aligning with the company's overall goals and objectives.\n\n* Relationship Building: Must have existing relationships with Directors, VPs and C-level, as well as, inside sales, field sellers, and technical advisory teams. Cultivate and maintain strong relationships to gain mindshare and trust quickly.\n\n* Business Planning: Collaborate with key stakeholders including executives, sales teams, and other relevant contacts to create joint business plans that align with Aisera KPIs to drive revenue growth and mutual success. Monitor progress and adjust strategies as needed.\n\n* Sales Enablement: Provide CDW with the necessary resources, training, and support to effectively sell and promote Aisera solutions.\n\n* Marketing Collaboration: Create co-marketing initiatives with positive ROI metrics to generate customer demand, qualified pipeline and ARR growth.\n\n* Technical Collaboration: Organize enablement and ensure partner technical teams are adept in showcasing Aisera as a preferred solution in the portfolio. If the partners are interested in developing services/advisory offerings, then help establish and promote their capabilities. \n\n* Performance Tracking: Monitor and report on KPIs related to the CDW partnership, such as revenue, pipeline, and partner satisfaction.\n\n* Market Analysis: Stay informed about market trends, competitor activities, and industry changes that may impact the partnership.\n\n\n\n\nWhat You’ll Do:\n\n\n* Build out and nurture channel relationships\n\n* Work with CRO and the field organization to drive revenue through partners reselling and offering Aisera as part of their service offerings\n\n* Assist partners co-selling our products and services\n\n* Own partner relationships and coordinate go to market activities across both Aisera and partner teams.\n\n* Measures: Qualified pipeline generated and partner contributed closed opportunities.\n\n\n\n\nWhat You’ll Need:\n\n\n* Bachelor's degree in business, marketing, engineering, or a related field (MBA is a plus) or equivalent experience. \n\n* 8-15yrs of experience with SaaS sales - direct or indirect.\n\n* Minimum of 5 years experience with CDW, SHI or Insight, strong understanding of their business models.\n\n* Strong Salesforce.com understanding and comfort with prospecting, analytic, and tools for selling and partnering in a SaaS market. \n\n* Proven experience in partner development, channel management, or a related role within the SaaS industry.\n\n* Excellent negotiation, communication, and presentation skills.\n\n* Track record of successfully building and maintaining strategic partnerships.\n\n* Ability to work independently and as part of a cross-functional team.\n\n* Strong analytical and problem-solving skills.\n\n* Understanding that you are working as part of a high growth emerging business, which operates under a very data-driven with weekly metrics and cadence. \n\n* Willingness to travel as needed.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$47,500 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Uniphore is hiring a Remote Account Executive Central
\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. \n \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. \n \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is seeking an Account Manager to help build a client portfolio based on Territory assignment. This person will focus on selling into commercial accounts across the Mid-West.\n \nThis quota carrying sales role will be responsible for managing, and closing net new customer business within the assigned region. With a proven understanding of SaaS sales, this role will drive revenue within the Commercial or Mid-Market segments by selling the full Uniphore product portfolio. \n \nTo excel in this role, you must have strong consultative sales, prospecting, and time management skills. You must be capable of thriving in a startup environment, selling emerging technologies, and earning trust with executive level customer personas. We are looking for driven and collaborative people with a customer-first mentality.\n\n\n\nResponsibilities\n* Develop portfolio of new clients based on Territory assignment \n* Manage opportunities from Leads to Close \n* High aptitude for learning AI technologies and value-based messaging \n* Maintain forecast accuracy, prospecting cadences, and pipeline management \n* Quarterback sales deals by effectively leading strategy and resource alignment \n* Achieve quarterly Quota performances \n* Develop and actively manage short- and long-term account plans \n* Be the voice of the customer: Provide feedback to internal teams in a timely manner \n* Collaborate with Customer Care Manager on upsell and cross-sell opportunities\n* Willingness to travel up to 25% of the time \n\n\n\nExperience / Qualifications\n* 5+ years of software sales experience \n* Successful track record of overachieving quota performances \n* Excellent presentation and public speaking skills \n* Experience selling into Contact Centers a plus \n* Comfortable selling into the C-suite \n* Experience with MEDDICC \n\n\n\n\n$75,000 - $200,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is: Non California: $75,000 Base - $100,000 Base + $75,000 - $100,000 target variable; $200,000 OTE50 / 50 split \nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. \n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Excel and Sales jobs that are similar:\n\n
$35,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, TX
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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