If you are a fit for the below role and can join in October 2022, then you may share your updated profile to
[email protected] with below details:\n\nCurrent CTC\nExpected CTC\nNP\nLocation\n\n\nJOB DESCRIPTION:ย \nWe are seeking a Shift manager or shift lead with Azure (or equivalent cloud/OnPrem) experience to deliver Cloud Engineering services to Rackspaceโs Enterprise and SME clients. The ideal candidate will have experience in managing 24X7 rotational shifts, maintaining rosters of team members, attending client calls, understanding client requirements, taking lead on them, and maintaining and producing reports around operations along with good hands-on technical skills in Azure and related technologies. \nย \nJOB REQUIREMENTS:\nยทย ย ย ย ย ย Managing a 24X7 shift on a rotational basis. Accomplishes department objectives by managing staff; planning and evaluating department activities.\nยทย ย ย ย ย ย Maintains staff by recruiting, selecting, orienting, and training employees.\nยทย ย ย ย ย ย Keeping a close tab on events and tasks coming in the shift and making sure they are resolved timely.\nยทย ย ย ย ย ย Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.\nยทย ย ย ย ย ย Getting engaged with the technical aspect of the task by either helping the team to action them or actioning by yourself.\nยทย ย ย ย ย ย Supports the delivery of automation and digitization, capacity planning, analyzing, reporting, and investigating service performance metrics.\nยทย ย ย ย ย ย Works collaboratively with internal partners.\nยทย ย ย ย ย ย Attending meetings with internal partners and external partners. \nย \nSkills & Experience\nย \n6-10 yearsโ experience in managing 24X7 teams across various shifts.\nExperience collaborating with internal and external developers, platform engineers, operations engineers, and network engineers and continuously optimizing infrastructure to remove bottlenecks and improve automation.\nGood with reporting skills in MS excel or with similar tools.\nStrong communication skills and customer-facing experience are a must.\nMinimum 5-6 years of relevant hands-on Azure cloud experience or equivalent cloud or on-prem technical knowledge. \nMaintains in-depth knowledge of cloud-related technologies and can articulate best practice approaches and practices.\nBasic to good knowledge to monitor Azure cloud-based systems for availability, performance, reliability, security, etc. using tools like Azure Monitor, Azure Log Analytics, Azure Trusted Advisor, or similar in equivalent cloud solutions.\nBasic to good knowledge of tools such as Azure Resource Manager (ARM), Terraform, Ansible, or similar in equivalent cloud solutions.\nWorking knowledge in Windows and Linux operating systems.\nExperienced with VM Build & Management for AVD, establishes policy and ability to create policy.\nExperience implementing, migrating, managing, and operating systems/applications in an enterprise cloud computing environment.\nยทย ย ย ย ย ย Experience in Security Compliance, Vulnerability.\n\nAbout Rackspace Technology\nWe are the multicloud solutions experts. We combine our expertise with the worldโs leading technologies โ across applications, data and security โ to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.\nย \nย \nMore on Rackspace Technology\nThough weโre all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Analyst, Engineer, Embedded, Testing, Linux, SaaS, Full Stack, Digital Nomad, Design, Cloud, Marketing, Copywriting, SEO, Microsoft and Excel jobs that are similar:\n\n
$67,500 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
\n\n#Location\nIndia - Remote