Orchard is hiring a
Remote Escrow Assistant
\nAbout the Role\n\nThe Escrow Assistant is responsible for key functions to deliver a successful closing experience. From post-contract to close, you will be on the front lines of customer engagement where you’ll use strong problem-solving and process execution to drive outcomes. You will juggle multiple tasks with competing deadlines, easily adhere to new processes quickly and stay on top of modifications as the business evolves. No matter how big or small a task is, you will roll up your sleeves and help deliver an incredible home buying and selling experience for our customers. \n\nThis is a full time role that will report into the Manager of Escrow. This is a remote role but must be located in Florida or Texas. \n\nWhat You’ll Do Here:\n\n\n* \n\nAssist with pre-close and post-close document preparation and tasks in support of the Escrow and Closing teams:\n\n\n\n\n* \n\nCoordinate the collection of key documents and information from customers and external providers\n\n\n\n\n* \n\nOrdering payoffs, surveys, and home warranties \n\n\n* \n\nPrepare preliminary settlement statements and process lender title requests\n\n\n\n\n* \n\nReview contracts, commitments, and orders to ensure all information is correct in preparation for the closing\n\n\n\n\n* \n\nIdentify issues pertaining to the contract and title commitment and be able to strategize how to cure\n\n\n\n\n* \n\nAssemble all necessary documents to prepare files and closing packages\n\n\n\n\n* \n\nManage data and document storage: transmit, scan, and file into appropriate systems\n\n\n* \n\nLiaise with external partners (e.g., notaries, surveyors, HOAs) and coordinate activities critical for closing\n\n\n* \n\nCoordinate closing time and location with customers and notaries\n\n\n* \n\nWork within strict deadlines to ensure closings happen on time\n\n\n\n\n\nWe'd Love to Hear From You if You Have:\n\n\n* \n\n2+ yrs of experience as an Escrow Assistant/Coordinator\n\n\n* \n\nExceptional verbal and written customer service skills that help form positive relationships both internally and externally\n\n\n* \n\nConfidence working with technologies Google Suite and speciality software (e.g. Qualia)\n\n\n* \n\nExperience mastering complex processes and contributing with the understanding of your role within a larger series of processes\n\n\n* \n\nGood problem-solving skills and a drive to work proactively\n\n\n* \n\nA team player mentality who subscribes to the concept of “Team Before Self”\n\n\n* \n\nAppreciation for the importance of following through with timely communication to ensure the best outcomes and experience for customers\n\n\n* \n\nPassion for innovation and are comfortable with change \n\n\n* \n\nOrganization skills and are exceptionally detail-oriented\n\n\n\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Antonio, Texas, United States
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