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๐ค Closed by robot after apply link errored w/ code 403 1 year ago
Binance is the global blockchain company behind the worldโs largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.\n\n\nAre you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?\nResponsibilities:\n\n\n* As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls\n\n* Independently provide accurate information to resolve problems/issues that arise\n\n* Continuously educate oneโs self with up-to-date and relevant information to support the customer service operations\n\n* You will escalate issues to your team leader, managers, and other departments as required\n\n* Adhere to the Quality Assurance standards set\n\n* Adhere to and comply with the schedule set by the Team Leader\n\n* Assist in the preparation of other processes as and when assigned/required by the Team Leader\n\n* Display good team working attitude and behavior within the team and other departments in the company\n\n\n\nRequirements:\n\n\n* 2-3 years experience in frontline customer support, preferably in the financial or service industry\n\n* Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience\n\n* Both adaptable and resilient, able to operate in a quickly changing environment\n\n* Excellent verbal and written professional English and your respective native language skills\n\n* Great at multitasking, prioritizing, and managing time effectively.\n\n* You must have a fast internet connection (5mpbs broadband internet connection at least)\n\n* Knowledge or interest in blockchain/digital assets/fin-tech industry and being a Binance P2P user will be an added advantage. \n\n* Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays) \n\n\n\nWorking at Binance\n\nโข Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry\n\nโข Fast moving, challenging and unique business problems\n\nโข International work environment and flat organisation\n\nโข Great career development opportunities in a growing company\n\nโข Possibility for relocation and international transfers mid-career\n\nโข Competitive salary\n\nโข Flexible working hours, Casual work attire\n\n\nBy submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote - UAE, Dubai
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.