Mursion, Inc is hiring a
Remote Client Operations Associate
\nThis role is pivotal in guiding, analyzing and improving operational efficiency through informed decision-making based on comprehensive data analysis.This is a full-time, salaried position reporting to the Senior Director, Client Operations. The salary range for this position is $75,000-$90,000 based on location and experience. \n\nPosition Overview: We are seeking an Client Operations Associate to analyze and synthesize operational data and make business recommendations. The ideal candidate will have 3 or more years of experience in client operations and feel comfortable with structured data. This person should also be a systems-thinker, a self-starter, highly organized, a strong collaborator, and approach their work with a sense of urgency.\nClient Operations Associate: Job Responsibilities\n\n\n* Data Management: Collect, analyze, and maintain internal business operations data to ensure accuracy, consistency, and accessibility for all stakeholders.\n\n* Reporting and Tracking: Develop and implement dashboards and reports that track key performance indicators (KPIs) and operational metrics, providing insights into business performance.\n\n* Strategic Analysis: Utilize data analytics tools to identify trends, patterns, and anomalies, translating findings into actionable insights and strategic recommendations for process improvements.\n\n* Stakeholder Collaboration: Work closely with cross-functional teams, including finance, operations, and client engagement, to gather data requirements and align on operational goals.\n\n* Process Optimization: Identify opportunities for enhancing operational efficiency through data-driven solutions, recommending changes to workflows and processes as needed.\n\n* Presentation of Findings: Prepare and present data findings and strategic recommendations to the Director of Client Operations and other senior leaders, facilitating informed decision-making.\n\n* Project Management: Support various projects related to data analysis and operational enhancements, ensuring timely delivery and alignment with overall business objectives.\n\n\n\n\n \n\nQualifications\n\n\n* 1 - 2 years of experience in client operations, business analysis, or a similar role.\n\n* Proven experience working with large datasets and generating reports, dashboards, and insights.\n\n* Experience with data visualization tools such as AWS Quick Sights, Tableau, etc.\n\n* Familiarity with CRM systems (e.g., Hubspot) and business intelligence tools.\n\n* Strong proficiency in data analysis using tools like Excel, SQL, or Python for data manipulation and analysis.\n\n* Experience with data management practices to ensure consistency, accuracy, and accessibility of information.\n\n* Strong problem-solving skills with the ability to identify trends, patterns, and insights from operational data.\n\n* Experience in performing strategic analysis and making actionable recommendations based on data findings.\n\n* Excellent communication skills to effectively present data insights and recommendations to senior leadership and cross-functional teams.\n\n* A self-starter who takes initiative and approaches tasks with a sense of urgency.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python and Senior jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
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