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Global health insurance for freelancers & remote workers
Mac OS Tier IV Support Engineerclosed
💰 $70k - $120k*
This job post is closed and the position is probably filled. Please do not apply. 🤖 Closed by robot after apply link errored w/ code 404 1 month ago
\nThycotic is looking for a customer facing Mac OS X Software Engineer/Developer to be part of our Tier IV Escalation team. As part of our worldwide Tier IV team you will be supporting customers who experience escalated issues for Mac OS X that consist of an agent communicating to centralized services as well as small desktop applications to interact with the user.\n\nThis can be a remote/telecommute position based out of your home office. Reports to the Director, Americas Support and Special Teams.\n\nKEY RESPONSIBILITIES\n\n\n* Work through challenging issues in the customer environment, testing scenarios and reviewing code\n\n* Work close with senior support representatives and development when required\n\n\n\n\nSKILLS & REQUIREMENTS\n\n\n* 2+ years of experience in supporting, and/or developing Mac OS X drivers, scripts\n\n* 1 year of Objective C based application experience\n\n* Ability to troubleshoot issues and review code to determine workarounds or solutions\n\n* Passionate about assisting customer and solving challenging issues\n\n* Quickly read and understand both new and existing code written in other languages\n\n* Self-starter, yet highly collaborative with your team via chat and conference calls\n\n* Ability to look at the “big picture,” to understand customer issues in-depth\n\n* Ability to clearly communicate with customers and team members\n\n* Ability to work under pressure\n\n* Ability to understand other components written in C++, C#/.NET and related technologies and be able to interface with them\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on previous jobs related to Engineer jobs that are similar:\n\n $70,000 — $120,000/year\n
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