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SaaS Customer Successverified closed
Utc +7 - Utc +11 (Australia, Singapore Etc.)
💰 $40k - $70k*
We’re an Australian-based SaaS organisation and it’s getting a little tricky for us to look after our growing worldwide fanbase! \n\nSkedda is short for "scheduler" - an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the management of 'spaces'. Skedda is suitable for venues with meeting rooms, coworking spaces, community facilities, classrooms, studios, sport courts or any other bookable type of ‘space’. \n\n**The opportunity:**\n\nWe’re looking for a friendly, helpful, tech-savvy person with inbound customer support / sales experience; ideally from a SaaS background.\n\nWhile the position is sales-focused, this role is for someone keen to become a product-expert and help our customers find the best solution to their space-management problems. Our approach is geared around educating customers and demonstrating the value our product can bring their venue.\n\nThe position is full-time and fully remote but does require that live in a timezone between UTC +7 - UTC +11 (Eg. Australia, Singapore etc.)\n\n**Your day-to-day will involve:**\n\n* Knowing the product from back-to-front \n* Performing product demonstrations for prospective customers\n* Communicating with prospective and current customers through our in-app tool\n* Managing customers leads to their success/conclusion\n* Developing and improving scalable inbound and outbound sales processes \n* Collating data and feedback to assist with product-development decisions \n* Improving the onboarding experience \n* Collaborating with the product founders/developers\n\n**Requirements include:**\n\n* Inbound/outbound sales / customer success experience\n* Tech-minded: able to easily understand technology in order to effectively communicate with our customer base, general interest in technology \n* Enjoy working in a high-volume sales environment, interacting with customers on calls, customer-facing experience in technology\n* High-level of English language proficiency (written and verbal) \n\nBe sure to mention the words **PREPARE MORNING THOUGHT** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on previous jobs related to Customer Success, Non Tech and Customer Support, SaaS jobs that are similar:\n\n $40,000 — $70,000/year\n \n\n#Location\nUtc +7 - Utc +11 (Australia, Singapore Etc.)
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# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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