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\nWe are looking for a full-time Technical Support Engineer to join our Support team. Percona delivers enterprise-class MySQL® and MongoDB® solutions and services. This position interacts directly with customers, troubleshooting issues and working closely with engineering to resolve bugs. Ideal candidates should have experience in software support and a background in databases, and have the ability to work independently in an entrepreneurial, start-up environment, with excellent both verbal and written communication skills.\n\nThis position reports to the Manager of 24x7 Consultative Services. You will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required. Most work is done in 8 hour shifts in the 22-6, 6-14 and 14-22 EST blocks.\n\n**You can work remotely from anywhere in the APAC timezones, but will need to be able to travel to company meetings, events, conferenes, etc.** \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Database Admin, Engineer, Customer Support, SQL and Travel jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.