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\nNo relocation necessary. This is a flexible, permanent, remote job with a part-time workload.\n\nAdBlock is the #1 most installed browser extension for Google Chrome and for Safari, with over 40 million users all over the world. Since its inception, AdBlock has been entirely user-supported.\n\nThe current AdBlock team consists of developers, translators, and volunteers working in different places around the world. We all work from home, but that doesn't mean we aren't excited to come to work!\n\nThe Job\n\nAs AdBlock's Tech Support Coordinator, you'll be the foremost person in charge of providing excellent customer service and technical support to the users of the most popular extension in the Chrome Web Store and Safari Extensions Gallery.\n\nResponsibilities\n\nPrimary person responsible for communicating with users via support discussions, email, as well as social networks, and collaborating with other AdBlock team members to organize the workload.\n\n\n* Assist users with technical issues though a support help desk system\n\n* Answer user inquiries on social media pages (Twitter, Facebook, Google+)\n\n* Escalate issues appropriately and file descriptive bug reports\n\n* Share knowledge of ongoing issues and support trends with the team\n\n* Collaborate through our project management and version control systems\n\n* Maintain a public list of known issues and workarounds\n\n\n\n\nOther Details\n\n\n* 20 hours per week workload\n\n* Flexible hours\n\n* No relocation necessary\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support and Non Tech jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.