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\nDigitalOcean is a simple cloud hosting built for developers, by developers. We make it easy for users to launch and manage their web infrastructure, and we love doing it.\n\nAs a Linux Systems Administrator at DigitalOcean you’re responsible for ensuring our customers have a great experience. This is a challenging and rewarding role in which you’ll be supporting 10+ data centers, 10,000+ hypervisors, and 200,000+ customers to troubleshoot issues, scale applications and grow both our customer’s and DigitalOcean’s business.\n\nSupport is an integral part of our company and we’re looking for creative problem-solvers who are eager to help our customers. We’re looking for candidates who are are passionate about technologies we use, and have extensive experience working with open-source and Linux environments. As the voice of the customer you have the opportunity to influence product decisions while helping to build the next great cloud company!\n\nThis is a full-time position based either in New York City office or remotely. If you choose to work remotely you will have occasional travel to our office for training and team building.\n\nWhat You’ll Be Doing:\n\n\n* Respond to a high volume of technical and product question tickets generated by our customers\n\n* Troubleshoot Linux (Ubuntu and CentOS), Apache, Nginx, MySQL, Rails/Unicorn, and PHP\n\n* Quickly learn DigitalOcean systems and adapt to rapid changes\n\n* Work both collaboratively and independently within a team setting (we love to use Slack!)\n\n* Identify and communicate process improvement suggestions\n\n* Incident management and escalations\n\n* Help combat fraud and abuse on the platform\n\n* Collaborate with other teams and departments to improve the customer’s experience\n\n* Willingness to work in a 24x7 setting (nights and weekends)\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Admin, Linux, Cloud and Travel jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.