About the Role\n\nAs an Integrations Specialist, you will be responsible for working with the practice in implementing and supporting the EMR integration as per the customer’s optimal workflow to set them up for success. Both onboarding and troubleshooting of an integration will require being proactive and effective in communicating with the customer in a timely manner. Being a team player and collaborating with different departments at PatientPop will be key for the successful implementation of customer integrations. The EMR calendar integrations you implement are a beneficial service we provide resulting in successful practice growth.\nYour Area of Focus\n\n\nAt least 2 years experience in a customer facing position with the ability to provide world-class customer service.\n\nTechnical aptitude\n\nProactive communication with customers and internal team members to ensure timely integration completion.\n\nAbility to identify solutions to problems and resolutions of customer roadblocks\n\nSupport for both customers or internal teams with technical integration issues and/or questions.\n\nProject management skills ensuring accurate completion of numerous activation tasks.\n\nOutstanding analytical, problem-solving, organization and multitasking skills.Contributing feedback during meetings regarding current issues and areas of efficiency improvement for future integrations.\n\nKnowledge of medical terminology and understanding of patient appointment booking workflow\n\nProven ability to drive results under pressure and in the face of ambiguity.\n\nCollege degree, preferably in business, communications or marketing, or equivalent education and work experience in the healthcare technology field.\n\n\n\n\nNice to haves:\n\n\nSaaS Industry Experience\n\nSales Experience\n\nAccount Management/Implementation Experience\n\nHave a thorough understanding of the principles of best EMR practices\n\nKnowledge/Experience with one or more of the following: Athenahealth, Dentrix, Greenway, Allscripts, AdvancedMD, Eaglesoft, eClinicalWorks, ChiroTouch.\n\n\n\nYour Professional Qualifications\n\n\nSaaS Industry Experience\n\nSales Experience\n\nAccount Management/Implementation Experience\n\nHave a thorough understanding of the principles of best EMR practices\n\nKnowledge/Experience with one or more of the following: Athenahealth, Dentrix, Greenway, Allscripts, AdvancedMD, Eaglesoft, eClinicalWorks, ChiroTouch.\n\n\n\nAbout Tebra\n\nKareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. \n\nTebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.\nOur Values\nStart with the Customer \n\nWe get to know our customers - and their patients - and look at the world through their lens.\nKeep It Simple\n\nHealthcare is too complex. We aim to simplify it for everyone.\nStay Entrepreneurial \n\nWe reject the status quo and solve problems with creativity, perseverance, and a bias to action.\nBetter Together\n\nWe are diverse, humble, and collaborative. We put the team first and win together.\nCelebrate Success\n\nLife is short and joy is underrated. We take time to have fun and celebrate success.\nPerks & Benefits \n\nIn addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.\n\n \n\n #LI-SS1 #LI-Remote #BI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNewport Beach, California, United States